The document appears to be a survey measuring attitudes towards organizational citizenship behavior (OCB). It lists 14 statements about behaviors in the workplace and asks respondents to indicate their level of agreement on a 5-point scale from strongly disagree to strongly agree. The first 5 statements refer to negative or complaining behaviors, while the remaining 9 refer to helpful, cooperative behaviors like helping others, following rules, and having good attendance.

1. S. Statements Strongly Somewhat Neutral Somewhat Strongly
No. Disagree Disagree Agree Agree
Organizational Citizenship Behavior (OCB)
1. I always complain about things 1 2 3 4 5
which are not important (trivial).
®
2. I always make a big issue out of 1 2 3 4 5
small matters. ®
3. I always finds fault with what the 1 2 3 4 5
organization is doing. ®
4. I always pay attention to matters 1 2 3 4 5
that are negative rather than on
matters that are positive. ®
5. I am always complaining about 1 2 3 4 5
work. ®
6. I help new workers to adapt even 1 2 3 4 5
though not required for me to do
so.
7. I willingly help others who have 1 2 3 4 5
problems with their work.
8. I help others who have heavy 1 2 3 4 5
work load.
9. I am always ready to offer help to 1 2 3 4 5
those who are there around me.
10. I help to do the work of those co- 1 2 3 4 5
workers who have not been able
to come to work.
11. I consider attendance at work 1 2 3 4 5
above the norm.
12. I don’t take extra time for breaks. 1 2 3 4 5
13. I obey company’s rules and 1 2 3 4 5
regulations even when no one is
watching.
14. I am one of the most 1 2 3 4 5
conscientious employees in this
organization.