The document discusses best practices for quality software development including defining quality code, design, and processes. It outlines common problems like poor requirements, unrealistic schedules, and miscommunication. It recommends solid requirements, realistic schedules, adequate testing, sticking to initial requirements where possible, and good communication. The document also presents 7 principles of quality development including keeping it simple, maintaining vision, planning for reuse, and thinking before acting. It concludes with tips for developers like focusing on users and tools to aid development.