\n\nQuality improvement aims to identify areas causing deficits in outcomes and implement positive changes. The document discusses analyzing problems, gathering data on structures like resources, processes like work procedures, and outcomes to measure the effects. It also covers defining desired outcomes and goals, testing improvement ideas, and monitoring progress to reduce gaps between current and ideal results. The overall purpose is to learn and enhance healthcare systems and processes through participation, support, and continuous development.

1. Quality Improvement
- An overview

2. QI overview
Theories &
Frameworks
Relevance to
Healthcare
Application in Nursing

3. Analysing the problem
A need to
Are there
determine the Where are the What is
multiple
significant What is the problems of ‘quality’ in
problems?
source of a problem? quality coming regards to the
Importance?
quality from? outcome?
Urgency?
problem..

5. Why do we use Quality Improvement?
When an outcome of a process or system
does not meet the necessary or desired
quality.
To identify areas/processes that are causing deficit to a
final outcome.
To test and implement positive change.
To monitor progress of outcomes.

6. Testing ideas for improvement
Industry- QI focuses on issues like product failures or
work-related injuries to increase quota and/or profit.
Healthcare- the ethical onus is to reduce medical
errors , morbidity and mortality.
Administration- increasing efficiency and reducing re-
work is addressed.

7. Testing ideas
The process to facilitate
Framework
learning & improvement
Need for ongoing Tools
development, where
active participation is What’s being
done?
resourced, supported, re
cognised and rewarded.
How is it
done

8. Measures
3 TYPES
Structure Process Outcome
These can be analysed in aid of identifying the
issue behind a quality deficit

9. Structure
Physical aspect
The manufacturing capacity of a factory plant
or, the number of bays that a hospital has
available in the emergency department..

10. Process
How it’s working
How many units are being produced at the
factory or, what percentage of people coming
into the hospital after-hours are being
attended to in the emergency..

11. Outcome
Is it making a
difference?
How many units are being discarded at the
end of the line or, how many people being
treated in emergency represent for the same
complaint

12. Gathering data
Creating a
Collecting Data collection
measurement
baseline data tools
plan
Measuring
the cause of
poor quality

13. Defining the outcome
What is quality?
How do you
What is quality? How determine a good
do you determine a outcome?
good outcome?
Reducing/eliminating the gap
Goal between the current outcome
and the desired outcome
Monitoring progress