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Trelleborg Automotive

Quality Circle – ’Pryaas’
Trelleborg Automotive India Pvt. Ltd
                                                          •   ISO 14001
                                                          •   OHSAS 18001
                                                          •   TS 16949
                                                          •   ISO 50001
                                                          •   Ford Q1




                        •   100 % subsidiary of Trelleborg AB, Sweden
TRELLEBORG GROUP
Business Area of Trelleborg Group




TRELLEBORG GROUP
TRELLEBORG AUTOMOTIVE
Trelleborg Automotive


                                   Biggest Non-Tyre Rubber Player




                                   Founded in 1905




                                   Employing 20,000 people




TRELLEBORG GROUP
TRELLEBORG AUTOMOTIVE
Trelleborg Automotive




TRELLEBORG GROUP
TRELLEBORG AUTOMOTIVE
Our Product Portfolio




TRELLEBORG GROUP
TRELLEBORG AUTOMOTIVE
Enhanced Global Footprint
                                           130 Plants, 40 Countries




                            Global Design, Local Supply

TRELLEBORG GROUP
         TRELLEBORG GROUP
Our Customers

                                                             North- Delhi area
                                                             Hero Honda
                                                             Eicher          •LML
                   West-Mumbai                                                •Swaraj Mazda
                                                             Yamaha
                   /Pune area
                   Fiat
                                           Delhi            Honda Siel Cars
                                          Trelleborg Plant
                   Tata Cars
                   Tata Trucks
                   Daimler Chrysler
                   GM
                   Subaru
                   Eicher                                    Kolkata      East- Kolkata area
                   Mahindra           Mumbai                              Tata
                   Mahindra-Renault                                       Hindustan Motors
                   VW
                   Skoda              Pune
                   Audi                                       South- Chennai/Bangalore area
                                                               Toyota       •TVS
                                                               Ford         •Ashok Leyland
                                              Bangalore
Green Color Indicates                                          Volvo        •Renault Nissan
Trelleborg India Customers                      Chennai
                                                               Hyundai      •BMW
                                                               Royal Enfield



TRELLEBORG GROUP
Our Manufacturing Process

                          TRELLEBORG AUTOMOTIVE




                                                  Rubber
                                                   Mixing




    TRELLEBORG GROUP

9       October 2, 2008
Our Team - Pryaas




TRELLEBORG GROUP
SUMMARY

                   QCC Name                    : Pryaas

                   Quality Circle Started      : July 2012

                   QCC Completed               : October 2012

                   Meeting Scheduled           : Once a week

                   Meeting Day                 : Friday (2pm-4pm)

                   No of Meetings planned      : 16

                   No of Meetings conducted    : 16

                   Attendance                  : 98%


TRELLEBORG GROUP
Identification of Work
                  Related Problem




                   Tools:
                            Brainstorming   Problem Data Bank
TRELLEBORG GROUP
 Problems Identified through problem data bank in Bond Application shop

            Major 09 Problems Identified




                       • Extra bond in AV 9000 outer - Category A Problem
                       • Extra bond in AV 0640 inner – Category A Problem
                       • Extra bond in AV 0650 outer – Category A Problem
                       • Extra bond in AV 2141 outer – Category A Problem
                       • Extra bond in AV 2151 outer – Category A Problem
                       • Extra bond in AV 1540 outer – Category B Problem
                       • Extra bond in AV 2500 outer – Category B Problem
                       • Extra bond in AV 1340 outer – Category B Problem
                       • Extra bond in AV 0290 outer – Category C Problem


TRELLEBORG GROUP
Selection of Problem




                   Tools:
                            Stratification   Pareto Diagram   Brainstorm
TRELLEBORG GROUP
Defect Categorizing
   Defect Categorizing
   The Problems are classified into the following categories:-


   Category A - This can be solved with minimum involvement of other
                department


   Category B - Involvement of other department required


   Category C - Management help is required


                                                                    n
                                                            BC zatio
                                                           A ri
                                                              o
                                                          teg
                                                        Ca


TRELLEBORG GROUP

                                                                        15
Stratification

                         No of                          ABC tion
        Category                                           i za
                       Problems                    Ca tegor
                   A      5
                   B      3
                   C      1


                                      15

                                      10
                                               5
                                                            3
                                      5
                                                                       1

                                      0
                                  m
                                  N
                                  b
                                  p
                                  o
                                  e
                                  r
                                  s
                                  f
                                  l
                                  .




                                           A            B          C




TRELLEBORG GROUP
Major quality defects in Metal Preparation (Bonding)

                                                          96   100
           800                                                       100
                                                     91
                                                84
                                           76
           600                        67                             75

                                 57

           400             46                                        50
                      31
    Q
    R
    y
    e
    t
    j




                   255




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           200                                                       25
                           120
                                 92   82   78   66   54   45   30
              0                                                      0
                   0
                   0
                   0
                   9
                   V
                   A



                           4
                           6
                           0
                           V
                           A



                                 0
                                 5
                                 6
                                 0
                                 V
                                 A



                                      4
                                      1
                                      2
                                      V
                                      A



                                           1
                                           5
                                           1
                                           2
                                           V
                                           A



                                                0
                                                4
                                                5
                                                1
                                                V
                                                A



                                                     0
                                                     0
                                                     5
                                                     2
                                                     V
                                                     A



                                                          0
                                                          4
                                                          3
                                                          1
                                                          V
                                                          A



                                                               0
                                                               9
                                                               2
                                                               0
                                                               V
                                                               A
TRELLEBORG GROUP
We have selected this problem for QCC

TRELLEBORG GROUP
Activity Chart
                     QUALITY CIRCLE NAME                  DEPARTMENT                         FACILITATOR                                 MEMBER
                           PRAYAAS                      METAL PREPARATION                   SAMBIT SAHA                              LEADER: MUNIRAJ
                            PROJECT                                   REASON FOR SELECTION
                  Extra Bond on AV 9000 Outer             To reduce Rejection Percentage on AV 9000 Outer                          MEMBER: PRADEEP JHA
                      MEETING DAY & TIME                DATE OF BEGINNING               DATE OF COMPLETION                           MEMBER: INDERJIT
                                                                                                                                   MEMBER: TARUN KUMAR
                    Friday, ( 2 PM to 4 PM)                     01-Jul-12                       30-Oct-12                          MEMBER: NEHA ARORA

                                                  A         P         July' 12             August' 12            September' 12            October' 12
        Sl. No.              Activity Week                                                                                                                  Status
                                                  C         D   1     2      3     4   1    2     3     4    1      2    3     4      1     2    3      4
           1         IDENTIFICATION OF PROBLEM

           2            SELECTION OF PROBLEM      PLAN

           3             DEFINE THE PROBLEM

           4            ANALYSE THE PROBLEM

           5           IDENTIFICATION OF CAUSE

           6        FINDING OUT THE ROOT CAUSE        DO

           7                DATA ANALYSIS

           8          DEVELOPING THE SOLUTION
                       FORESEEING PROBLEM OF
           9
                             RESISTANCE
                                                  CHECK
                   TRIAL IMPLEMENTATION & CHECK
          10
                           PERFORMANCE
          11          REGULAR IMPLEMENTATION
                                                      ACT
          12            FOLLOW UP & REVIEW

     TRELLEBORG GROUP                                                       PLAN                    ACTUAL                         DELAYED
19
Define the Problem




                     Tools:
                              Knowledge   Skills   Experience
TRELLEBORG GROUP
Process Flow Sequence of Bonding on AV 9000 Outer

            Bonding Fixture                                               Primer Application
                                 Parts loading in fixture




           Unloading          Drying                   Bond Application              Drying




TRELLEBORG GROUP
Extra Bond over AV 9000 outer




                                        Extra
                                        Bond



                                          Extra bonding causes:

                                                    1. Extra flash
                                                    2. Part fitment problem (internal)
                                                    3. Part fitment problem (customer)


     TRELLEBORG GROUP

22       October 2, 2008
Analyse the Problem




                   Tools:
                            Graphs & Charts
TRELLEBORG GROUP
Observation & Data Collection for Rejection Analysis


                                            Total                              Loss in Value
                            Months                    Rejection Qty   % Rej.                 Target % Rej.
                                         Production                                (Rs.)


                           January' 12     31542          876         2.78%       33215         0.50%


                       February' 12        30546          935         3.06%       34547         0.50%


                           March' 12       35476          852         2.40%       32547         0.50%


                            April' 12      34587          785         2.27%       32580         0.50%


                            May' 12        33658          654         1.94%       32340         0.50%


                            June' 12       32598          849         2.60%       31547         0.50%


     TRELLEBORG GROUP

24       October 2, 2008
Rejection Analysis for Extra Bonding on AV 9000 outer




      In part no. AV 9000 OUTER rejection was 2.51% from last four months due
                      to excess bond; leads to customer concerns
            The rejection cost is approximate Rs. 32796/- per month.

     TRELLEBORG GROUP

25       October 2, 2008
Identification of Cause




                   Tools:
                            Cause & Effect Diagram   Brainstorm
TRELLEBORG GROUP
Cause & Effect Diagram
                           Machine                              Man
                                              Needle Problem                   Wrong Bond Application
                   Air Pressure

                      Unclean Gun                 Table Problem                      Visual aids not clear
                     Foreign Particles                                                  No understanding of
                                                     Gun Nozzle damaged                 Pressure gauges
                      Moisture         in
                      Airline                                                               Unskilled manpower
                       Stirrer not working                     Wrong fixture
                                                                       used
                             Material Pressure                                                                 AV 9000
                                                                                                               EXTRA
                                                                                                                BOND
                     Bond Viscosity                        Improper Fixture Design
                                                                                                      Improper method
                                                               Wet part unloading                     of spray
              Wrong
              Mixing
                                                                                                 Spray distance
                                                            Fixture Damage
       Wooden Fixture                        Wrong
                                             quantity of        Wrong                        Variation in
                                             thinner            material                     loaded quantity
                                                                loading                    Wrong spray
                                                                                           angle

                      Material                                        Method
TRELLEBORG GROUP
Finding out the Root
                                 Cause




                      Tools:
                               Cause & Effect Diagram   Brainstorm
TRELLEBORG GROUP
Gemba on Shop Floor
        Sl. No.         Probable Causes            Who         When        Where        How                 Qty.            (Validated on 14thConclusion
                                                                                                                             Checked Result    Aug’12)

           1        Wrong Bond Application        Pradeep                             DFT test             10 pcs.           All pcs found Ok      Not a cause
           2          Visual aids not clear        Tarun                            Visual Check              -              Clear & legible       Not a cause
                  No understanding of pressure                                                                             operators have clear
           3                                      Inderjit                         Sample question            -                                    Not a cause
                            gauges                                                                                              knoledge
           4           Unskilled operator          Neha                            Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
           5           Wrong fixture used         Pradeep                          Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
           6              Air Pressure            Inderjit                         Pressure Gauge          10 pcs.          Variation in 3 pcs    Probable Cause
           7              Unclean Gun              Tarun                              DFT test             10 pcs.           All pcs found Ok      Not a cause
           8            Foreign Particles         Pradeep                          Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
           9           Moisture in Airline        Muniraj                          Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
          10            Wooden fixture            Muniraj                          Sample Bonding          10 pcs.          Found Variation       Probable Cause
          11           Stirrer not working        Inderjit   During Bond   Bond    Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
                                                             application   Booth
          12            Needle Problem             Tarun                           Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
          13             Table Problem             Neha                            Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
          14           Materuial Pressure         Inderjit                         Pressure Gauge          10 pcs.          Variation in 3 pcs    Probable Cause
          15          Gun nozzle damaged           Neha                            Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
          16             Bond Viscosity            Neha                              Viscometer      once before bonding    Found Variation       Probable Cause
          17             Wrong Mixing             Pradeep                          Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
          18       Wrong quantity of thinner      Muniraj                          Sample Bonding          10 pcs.           All pcs found Ok      Not a cause
                                                                                                                           Not possible to load
          19      Wet part / wrong part loading    Neha                             Sample Check              -                                    Not a cause
                                                                                                                               wrong parts

          20      Wrong spray angle / distance     Tarun                            Sample Check           10 pcs.           All pcs found Ok      Not a cause

          21        Improper Fixture Design
     TRELLEBORG GROUP
                                                  Muniraj                                 -                   -             Found Variation       Probable Cause

29
Cause & Effect Diagram
                           Machine                              Man
                                              Needle Problem                   Wrong Bond Application
                   Air Pressure

                      Unclean Gun                 Table Problem                      Visual aids not clear
                     Foreign Particles                                                  No understanding of
                                                     Gun Nozzle damaged                 Pressure gauges
                      Moisture         in
                      Airline                                                               Unskilled manpower
                       Stirrer not working                     Wrong fixture
                                                                       used
                            Material Pressure                                                                  AV 9000
                                                                                                               EXTRA
                                                                                                                BOND
                     Bond Viscosity                        Improper Fixture Design
                                                                                                      Improper method
                                                               Wet part unloading                     of spray
              Wrong
              Mixing
                                                                                                 Spray distance
                                                            Fixture Damage
             Wooden                          Wrong
             Fixture                         quantity of        Wrong                        Variation in
                                             thinner            material                     loaded quantity
                                                                loading                    Wrong spray
                                                                                           angle

                      Material                                        Method
TRELLEBORG GROUP
Possible / Suspected Root Causes


                            Air Pressure

                            Material Pressure

                            Bond Viscosity

                            Wooden Fixture

                            Improper Fixture Design




     TRELLEBORG GROUP

31       October 2, 2008
Data Analysis




                   Tools:
                            Why – Why Analysis   Brainstorm
TRELLEBORG GROUP
Validation of Suspected Root Causes

        1. Rejection Data after change in Bonding Air Pressure


                                 Air Pressure            Rejected
                    No. of Pcs                  OK Pcs                       Reasons
                                      (kg)                 Pcs

                        10            4           9         0

                        10           4.5          9         1       Colour changed to Yellow

                        10            5          10         0

                        10           5.5         10         0

                        10            6           9         1       Bond entered into the hole


                    Conclusion:
                    No effect of changing in Air Pressure. This is not a Cause.
     TRELLEBORG GROUP

33
Validation of Suspected Root Causes

        2. Trial Result on Bond Viscosity


                                     Viscosity
                        No. of Pcs               OK Pcs   Rejected Pcs   Rejection (%)
                                       (sec)


                           50           23        48           2              4%

                           50           21        50           0              0%

                           50           19        50           0              0%

                           50           15        49           1              2%


                    Conclusion:
                    No effect of changing in Bond Viscosity. This is not a Cause.
     TRELLEBORG GROUP

34
Validation of Suspected Root Causes

        3. Trial Result after change in Material Pressure


                                     Material
                        No. of Pcs   Pressure   OK Pcs   Rejected Pcs   Rejection (%)
                                     (kg/cm2)

                           50          1.5       50           0              0%

                           50          2.0       50           0              0%

                           50          2.5       50           0              0%

                           50          2.2       48           2              4%


                    Conclusion:
                    No effect of changing in Material Pressure. This is not a Cause.
     TRELLEBORG GROUP

35
Validation of Suspected Root Causes
        4. Trial Result after changing the fixture material to Nylon


                                            Side cover has been given &
                                            fixture material changed to Nylon




                  Eliminates extra bond on side faces,
                  but extra bond on collar continues


                                                                         Extra bond
             Conclusion:
             Changes in fixture material also gave the same kind (extra bond)
             of rejection. There’s a tendency of bent in Nylon fixture also,
36
             which leads to extra bond on side faces again on longer run.
     TRELLEBORG GROUP
Validation of Suspected Root Causes

        5. Unbalancing of plates during movement of material on conveyor and
        bonding because of improper fixture design

                                  Extra Bond on AV 9000 Outer           Why – Why
                                                                        Why – Why
                                                  Why                    Analysis
                                                                         Analysis

                            Outer surface area wasn’t properly masked
                                                  Why


                                 Three was no cover at the sides
                                                  Why


                                     Improper Fixture Design         Wrong Method
                                                                     Wrong Method
                                                               Why
                                                                         used
                                                                         used
                    Conclusion:
                    Wrong method have been used for Bonding on AV 9000 outer.
     TRELLEBORG GROUP

37
Developing the Solution
        & Feasibility Study




                   Tools:
                            Knowledge   Skills   Experience   Team Spirit
TRELLEBORG GROUP
Feasibility Study
           We have used wrong method of Bonding. Manual mode has to be
          avoided.

           Trial had been taken on Existing Rotary machine (Full Auto)

           There were no extra bonds on outer faces & collar on AV 9000 after trail
          run




                                                                                   OK
                                                                                   Parts



                        Part has to be fixed into the Fixtures on rotary Machine
     TRELLEBORG GROUP

39
Solution Development
           Existing Fixtures have key-chuck & it takes extra time for setting change

           Parts fixed into the fix diameter fixtures on Rotary Machine




                          BEFORE                                  AFTER
                        Have key-chuck                           Fix-chuck
     TRELLEBORG GROUP

40
Foreseeing Problem of
                   Resistance




TRELLEBORG GROUP
Foreseeing Problems


        SL.                      Possible         Probable      Status against      Proposed
                   Root Cause
        No.                      Solutions       Resistance       Resistance        Solution




                                                                Not agreed by
                                                                                 Parts should be
                                              Cycle time / part   Industrial
                             Clamp parts into                                    clamped such a
            Improper Fixture                      has been       Engineering
          1                   the fixtures on                                    way that 3 parts
                Design                        increased to 11 department as
                                  Rotary                                         can be clamped
                                              sec. from 6 sec. cycle time has
                                                                                    vertically
                                                                been increased




     TRELLEBORG GROUP

42
Trial Implementation &
            Check Performance




TRELLEBORG GROUP
Trial Implementation – Proposed Solutions


     SL. Possible / Proposed         Trial
                                                         Results           Conclusion
     No.       Solution         Implementation




                                                    The lower most part
                                                      wasn't properly   Fixtures should be
                               Clamps made such a
                                                      bonded. But The   made such a way
          Clamp parts into the way that 3 outer can
      1                                                 upper one &     that 2 outer parts
           fixtures on Rotary     be fixed in one
                                                     medium part were     can be bonded
                                 fixture vertically
                                                    uniformly bonded as      uniformly
                                                      per specification




44
Cycle Time Observation during Trial Implementation
                        Manual Bonding                                      Fixtures with key chuck                      Fixtures with fixed chuck

                                 Operation          Time (sec)                    Operation       Time (sec)                       Operation        Time (sec)
                                  Loading                30                     Primer / Bond           11                        Primer / Bond        11
                                  Primer                 45                     Setting change          5
                                   Bond                  50
                                Unloading                25
                                Total Cycle                                      Total Cycle                                       Total Cycle
                                                        150                                             16                                             11
                                   Time                                             Time                                              Time
                               Parts / fixture           25                     Parts / fixture         1                         Parts / fixture       1
                                Cycle Time /                                     Cycle Time /                                     Cycle Time /
                                                         6                                              16                                             11
                                part (Outer)                                     part (Outer)                                     part (Outer)



                                     3 parts clamped in one fixture                     2 parts clamped in one fixture

                                                  Operation        Time (sec)                          Operation     Time (sec)
                                                 Primer / Bond        11                           Primer / Bond         11




                                             Total Cycle Time         11                          Total Cycle Time       11
                                                 Parts / fixture       3                           Parts / fixture       2
                                                 Cycle Time /                                         Cycle Time /
                                                                      3.7                                                5.5
                                                 part (Outer)                                         part (Outer)
     TRELLEBORG GROUP

45
Action Plan – Final Solution


           SL.
                        Final Solution       Target Date   Responsibility       Status
           No.




                    Fixtures should be
                    made such a way
                                                           Amit Solanki &
             1      that 2 outer parts        15-Oct-12                       Implemented
                                                           Nishesh Tripathi
                      can be bonded
                         uniformly




     TRELLEBORG GROUP

46
Effectiveness Check after Implementing Solutions




                                            Rejection% of Extra Bond has dropped down to Zero percentage




                                             Overall Rejection cost on October’12 has been reduced
                                             92.67% than September’ 12




     TRELLEBORG GROUP

47
Regular Implementation




TRELLEBORG GROUP
Standardization of Action
         SL.
                        Description              What               Where         When         Who         Status
         No.

                  Changes in Process
           1                                    Process               PFD        15-Oct-12       IE        Done
                    Flow Diagram

                Failure Mode analysis
           2       for the modified      Failure Mode Analysis      PFMEA        15-Oct-12       IE        Done
                     process step


           3   Changes in Control Plan       Process Sheet        Control Plan   15-Oct-12    Quality      Done

                  Online Inspection
                 (Viscosity & DFT) in
           4     Rotary for AV 9000         Inspection Sheet        Rotary       15-Oct-12    Quality      Done
                   outer instead of
                   Bonding booth

                  Detailed modified
           5                             One Point Lesson (OPL)     Rotary       15-Oct-12   IE, Process   Done
                       process


                Work Instruction for      Standard Operating
           6                                                        Rotary       17-Oct-12       IE        Done
                the modified process        Procedure (SOP)


                OK & NG Sample to be
           7                               OK & Not-OK Parts        Rotary       17-Oct-12    Quality      Done
                       kept

     TRELLEBORG GROUP

49
Review of Activity Chart ~ Plan v/s Actual
                    QUALITY CIRCLE NAME                     DEPARTMENT                          FACILITATOR                                MEMBER
                          PRAYAAS                         METAL PREPARATION                     SAMBIT SAHA                            LEADER: MUNIRAJ
                           PROJECT                                       REASON FOR SELECTION
                 Extra Bond on AV 9000 Outer                 To reduce Rejection Percentage on AV 9000 Outer                         MEMBER: PRADEEP JHA
                     MEETING DAY & TIME                   DATE OF BEGINNING                DATE OF COMPLETION                          MEMBER: INDERJIT
                                                                                                                                     MEMBER: TARUN KUMAR
                    Friday, ( 2 PM to 4 PM)                       01-Jul-12                        30-Oct-12                         MEMBER: NEHA ARORA

                                                    A         P         July' 12             August' 12            September' 12            October' 12
       Sl. No.              Activity Week                                                                                                                     Status
                                                    C         D   1     2      3     4   1    2     3     4    1      2    3     4      1     2    3      4
          1         IDENTIFICATION OF PROBLEM

          2            SELECTION OF PROBLEM         PLAN

          3             DEFINE THE PROBLEM

          4             ANALYSE THE PROBLEM

          5           IDENTIFICATION OF CAUSE

          6         FINDING OUT THE ROOT CAUSE          DO

          7                DATA ANALYSIS

          8          DEVELOPING THE SOLUTION

          9      FORESEEING PROBLEM OF RESISTANCE
                                                    CHECK
                  TRIAL IMPLEMENTATION & CHECK
         10
                          PERFORMANCE
         11          REGULAR IMPLEMENTATION
                                                        ACT
         12             FOLLOW UP & REVIEW
     TRELLEBORG GROUP
                                                                              PLAN                    ACTUAL                         DELAYED
50
Follow Up & Review




TRELLEBORG GROUP
Review of Monthly Rejection Trend




                     Rejection Percentage of Extra bond has been dropped down to Zero (0) percent

                     Overall Rejection cost on October’12 has been reduced 92.67% than September’ 12

     TRELLEBORG GROUP

52
Review of Rejection Contribution Analysis
                                                                 96       100
           800                                                                     100
                                                        91
                                                   84
                                              76
           600                           67                                        75

                                  57

           400             46                                                      50
                                                                                                             Before
       Q
       R




                      31
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                                  92     82   78   66   54       45       30
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                                                                                                                           100
                                                                                                                      95         100
                                                                                                               87
                                                                                                        77
                                                                                                                                 75
                                                                  400                              66

                                                                                              52
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                                 After




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                                                                                                        1
                                                                                                        V
                                                                                                        A


                                                                                                               0
                                                                                                               0
                                                                                                               5
                                                                                                               2
                                                                                                               V
                                                                                                               A


                                                                                                                      0
                                                                                                                      4
                                                                                                                      3
                                                                                                                      1
                                                                                                                      V
                                                                                                                      A


                                                                                                                           0
                                                                                                                           9
                                                                                                                           2
                                                                                                                           0
                                                                                                                           V
                                                                                                                           A
TRELLEBORG GROUP
Benefits : Tangible

                    1. Quality Improvement:

                           Rejection % of Extra bond reduced to 0% from 2.52%

                    2. Productivity Improvement:

                           Gross Production / shift has been increased to 4000 nos. to 4364
                            nos. per shift

                    3. Cost Saving:

                           Rejection cost has been reduced to Rs. 1057/- from Rs. 32630/-

                    4. Customer Concern:

                           Internal customer is happy

     TRELLEBORG GROUP

54
Benefits : Intangible
              Improved problem solving skills of operators.


              Boost up the confidence level.


             Improved shop floor employees participation.


             Two more Quality Circle team have come up within one month.


               Improved Team work


               Developed positive attitude towards work and company.


     TRELLEBORG GROUP

55
Horizontal Deployment

                 The same fixture modification can be done on AV 2141 outer, AV
                 2151 outer, AV 2091 outer, AV 1340 outer




                                                   AV 2141             AV 1340
                                 AV 2091
               AV 2151




     TRELLEBORG GROUP

56
Next QCC Target


                    Extra Bond in AV 0640B Inner



TRELLEBORG GROUP
Thought of “Prayaas” Team




TRELLEBORG GROUP
TRELLEBORG GROUP

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Trelleborg Automotive Quality Circle Case Study

  • 2. Trelleborg Automotive India Pvt. Ltd • ISO 14001 • OHSAS 18001 • TS 16949 • ISO 50001 • Ford Q1 • 100 % subsidiary of Trelleborg AB, Sweden TRELLEBORG GROUP
  • 3. Business Area of Trelleborg Group TRELLEBORG GROUP TRELLEBORG AUTOMOTIVE
  • 4. Trelleborg Automotive Biggest Non-Tyre Rubber Player Founded in 1905 Employing 20,000 people TRELLEBORG GROUP TRELLEBORG AUTOMOTIVE
  • 6. Our Product Portfolio TRELLEBORG GROUP TRELLEBORG AUTOMOTIVE
  • 7. Enhanced Global Footprint 130 Plants, 40 Countries Global Design, Local Supply TRELLEBORG GROUP TRELLEBORG GROUP
  • 8. Our Customers North- Delhi area Hero Honda Eicher •LML West-Mumbai •Swaraj Mazda Yamaha /Pune area Fiat  Delhi Honda Siel Cars Trelleborg Plant Tata Cars Tata Trucks Daimler Chrysler GM Subaru Eicher Kolkata East- Kolkata area Mahindra Mumbai Tata Mahindra-Renault Hindustan Motors VW Skoda Pune Audi South- Chennai/Bangalore area Toyota •TVS Ford •Ashok Leyland Bangalore Green Color Indicates Volvo •Renault Nissan Trelleborg India Customers Chennai Hyundai •BMW Royal Enfield TRELLEBORG GROUP
  • 9. Our Manufacturing Process TRELLEBORG AUTOMOTIVE Rubber Mixing TRELLEBORG GROUP 9 October 2, 2008
  • 10. Our Team - Pryaas TRELLEBORG GROUP
  • 11. SUMMARY QCC Name : Pryaas Quality Circle Started : July 2012 QCC Completed : October 2012 Meeting Scheduled : Once a week Meeting Day : Friday (2pm-4pm) No of Meetings planned : 16 No of Meetings conducted : 16 Attendance : 98% TRELLEBORG GROUP
  • 12. Identification of Work Related Problem Tools: Brainstorming Problem Data Bank TRELLEBORG GROUP
  • 13.  Problems Identified through problem data bank in Bond Application shop  Major 09 Problems Identified • Extra bond in AV 9000 outer - Category A Problem • Extra bond in AV 0640 inner – Category A Problem • Extra bond in AV 0650 outer – Category A Problem • Extra bond in AV 2141 outer – Category A Problem • Extra bond in AV 2151 outer – Category A Problem • Extra bond in AV 1540 outer – Category B Problem • Extra bond in AV 2500 outer – Category B Problem • Extra bond in AV 1340 outer – Category B Problem • Extra bond in AV 0290 outer – Category C Problem TRELLEBORG GROUP
  • 14. Selection of Problem Tools: Stratification Pareto Diagram Brainstorm TRELLEBORG GROUP
  • 15. Defect Categorizing Defect Categorizing The Problems are classified into the following categories:- Category A - This can be solved with minimum involvement of other department Category B - Involvement of other department required Category C - Management help is required n BC zatio A ri o teg Ca TRELLEBORG GROUP 15
  • 16. Stratification No of ABC tion Category i za Problems Ca tegor A 5 B 3 C 1 15 10 5 3 5 1 0 m N b p o e r s f l . A B C TRELLEBORG GROUP
  • 17. Major quality defects in Metal Preparation (Bonding) 96 100 800 100 91 84 76 600 67 75 57 400 46 50 31 Q R y e t j 255 % m C u e v a t i l 200 25 120 92 82 78 66 54 45 30 0 0 0 0 0 9 V A 4 6 0 V A 0 5 6 0 V A 4 1 2 V A 1 5 1 2 V A 0 4 5 1 V A 0 0 5 2 V A 0 4 3 1 V A 0 9 2 0 V A TRELLEBORG GROUP
  • 18. We have selected this problem for QCC TRELLEBORG GROUP
  • 19. Activity Chart QUALITY CIRCLE NAME DEPARTMENT FACILITATOR MEMBER PRAYAAS METAL PREPARATION SAMBIT SAHA LEADER: MUNIRAJ PROJECT REASON FOR SELECTION Extra Bond on AV 9000 Outer To reduce Rejection Percentage on AV 9000 Outer MEMBER: PRADEEP JHA MEETING DAY & TIME DATE OF BEGINNING DATE OF COMPLETION MEMBER: INDERJIT MEMBER: TARUN KUMAR Friday, ( 2 PM to 4 PM) 01-Jul-12 30-Oct-12 MEMBER: NEHA ARORA A P July' 12 August' 12 September' 12 October' 12 Sl. No. Activity Week Status C D 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 IDENTIFICATION OF PROBLEM 2 SELECTION OF PROBLEM PLAN 3 DEFINE THE PROBLEM 4 ANALYSE THE PROBLEM 5 IDENTIFICATION OF CAUSE 6 FINDING OUT THE ROOT CAUSE DO 7 DATA ANALYSIS 8 DEVELOPING THE SOLUTION FORESEEING PROBLEM OF 9 RESISTANCE CHECK TRIAL IMPLEMENTATION & CHECK 10 PERFORMANCE 11 REGULAR IMPLEMENTATION ACT 12 FOLLOW UP & REVIEW TRELLEBORG GROUP PLAN ACTUAL DELAYED 19
  • 20. Define the Problem Tools: Knowledge Skills Experience TRELLEBORG GROUP
  • 21. Process Flow Sequence of Bonding on AV 9000 Outer Bonding Fixture Primer Application Parts loading in fixture Unloading Drying Bond Application Drying TRELLEBORG GROUP
  • 22. Extra Bond over AV 9000 outer Extra Bond Extra bonding causes: 1. Extra flash 2. Part fitment problem (internal) 3. Part fitment problem (customer) TRELLEBORG GROUP 22 October 2, 2008
  • 23. Analyse the Problem Tools: Graphs & Charts TRELLEBORG GROUP
  • 24. Observation & Data Collection for Rejection Analysis Total Loss in Value Months Rejection Qty % Rej. Target % Rej. Production (Rs.) January' 12 31542 876 2.78% 33215 0.50% February' 12 30546 935 3.06% 34547 0.50% March' 12 35476 852 2.40% 32547 0.50% April' 12 34587 785 2.27% 32580 0.50% May' 12 33658 654 1.94% 32340 0.50% June' 12 32598 849 2.60% 31547 0.50% TRELLEBORG GROUP 24 October 2, 2008
  • 25. Rejection Analysis for Extra Bonding on AV 9000 outer In part no. AV 9000 OUTER rejection was 2.51% from last four months due to excess bond; leads to customer concerns The rejection cost is approximate Rs. 32796/- per month. TRELLEBORG GROUP 25 October 2, 2008
  • 26. Identification of Cause Tools: Cause & Effect Diagram Brainstorm TRELLEBORG GROUP
  • 27. Cause & Effect Diagram Machine Man Needle Problem Wrong Bond Application Air Pressure Unclean Gun Table Problem Visual aids not clear Foreign Particles No understanding of Gun Nozzle damaged Pressure gauges Moisture in Airline Unskilled manpower Stirrer not working Wrong fixture used Material Pressure AV 9000 EXTRA BOND Bond Viscosity Improper Fixture Design Improper method Wet part unloading of spray Wrong Mixing Spray distance Fixture Damage Wooden Fixture Wrong quantity of Wrong Variation in thinner material loaded quantity loading Wrong spray angle Material Method TRELLEBORG GROUP
  • 28. Finding out the Root Cause Tools: Cause & Effect Diagram Brainstorm TRELLEBORG GROUP
  • 29. Gemba on Shop Floor Sl. No. Probable Causes Who When Where How Qty. (Validated on 14thConclusion Checked Result Aug’12) 1 Wrong Bond Application Pradeep DFT test 10 pcs. All pcs found Ok Not a cause 2 Visual aids not clear Tarun Visual Check - Clear & legible Not a cause No understanding of pressure operators have clear 3 Inderjit Sample question - Not a cause gauges knoledge 4 Unskilled operator Neha Sample Bonding 10 pcs. All pcs found Ok Not a cause 5 Wrong fixture used Pradeep Sample Bonding 10 pcs. All pcs found Ok Not a cause 6 Air Pressure Inderjit Pressure Gauge 10 pcs. Variation in 3 pcs Probable Cause 7 Unclean Gun Tarun DFT test 10 pcs. All pcs found Ok Not a cause 8 Foreign Particles Pradeep Sample Bonding 10 pcs. All pcs found Ok Not a cause 9 Moisture in Airline Muniraj Sample Bonding 10 pcs. All pcs found Ok Not a cause 10 Wooden fixture Muniraj Sample Bonding 10 pcs. Found Variation Probable Cause 11 Stirrer not working Inderjit During Bond Bond Sample Bonding 10 pcs. All pcs found Ok Not a cause application Booth 12 Needle Problem Tarun Sample Bonding 10 pcs. All pcs found Ok Not a cause 13 Table Problem Neha Sample Bonding 10 pcs. All pcs found Ok Not a cause 14 Materuial Pressure Inderjit Pressure Gauge 10 pcs. Variation in 3 pcs Probable Cause 15 Gun nozzle damaged Neha Sample Bonding 10 pcs. All pcs found Ok Not a cause 16 Bond Viscosity Neha Viscometer once before bonding Found Variation Probable Cause 17 Wrong Mixing Pradeep Sample Bonding 10 pcs. All pcs found Ok Not a cause 18 Wrong quantity of thinner Muniraj Sample Bonding 10 pcs. All pcs found Ok Not a cause Not possible to load 19 Wet part / wrong part loading Neha Sample Check - Not a cause wrong parts 20 Wrong spray angle / distance Tarun Sample Check 10 pcs. All pcs found Ok Not a cause 21 Improper Fixture Design TRELLEBORG GROUP Muniraj - - Found Variation Probable Cause 29
  • 30. Cause & Effect Diagram Machine Man Needle Problem Wrong Bond Application Air Pressure Unclean Gun Table Problem Visual aids not clear Foreign Particles No understanding of Gun Nozzle damaged Pressure gauges Moisture in Airline Unskilled manpower Stirrer not working Wrong fixture used Material Pressure AV 9000 EXTRA BOND Bond Viscosity Improper Fixture Design Improper method Wet part unloading of spray Wrong Mixing Spray distance Fixture Damage Wooden Wrong Fixture quantity of Wrong Variation in thinner material loaded quantity loading Wrong spray angle Material Method TRELLEBORG GROUP
  • 31. Possible / Suspected Root Causes  Air Pressure  Material Pressure  Bond Viscosity  Wooden Fixture  Improper Fixture Design TRELLEBORG GROUP 31 October 2, 2008
  • 32. Data Analysis Tools: Why – Why Analysis Brainstorm TRELLEBORG GROUP
  • 33. Validation of Suspected Root Causes 1. Rejection Data after change in Bonding Air Pressure Air Pressure Rejected No. of Pcs OK Pcs Reasons (kg) Pcs 10 4 9 0 10 4.5 9 1 Colour changed to Yellow 10 5 10 0 10 5.5 10 0 10 6 9 1 Bond entered into the hole Conclusion: No effect of changing in Air Pressure. This is not a Cause. TRELLEBORG GROUP 33
  • 34. Validation of Suspected Root Causes 2. Trial Result on Bond Viscosity Viscosity No. of Pcs OK Pcs Rejected Pcs Rejection (%) (sec) 50 23 48 2 4% 50 21 50 0 0% 50 19 50 0 0% 50 15 49 1 2% Conclusion: No effect of changing in Bond Viscosity. This is not a Cause. TRELLEBORG GROUP 34
  • 35. Validation of Suspected Root Causes 3. Trial Result after change in Material Pressure Material No. of Pcs Pressure OK Pcs Rejected Pcs Rejection (%) (kg/cm2) 50 1.5 50 0 0% 50 2.0 50 0 0% 50 2.5 50 0 0% 50 2.2 48 2 4% Conclusion: No effect of changing in Material Pressure. This is not a Cause. TRELLEBORG GROUP 35
  • 36. Validation of Suspected Root Causes 4. Trial Result after changing the fixture material to Nylon Side cover has been given & fixture material changed to Nylon Eliminates extra bond on side faces, but extra bond on collar continues Extra bond Conclusion: Changes in fixture material also gave the same kind (extra bond) of rejection. There’s a tendency of bent in Nylon fixture also, 36 which leads to extra bond on side faces again on longer run. TRELLEBORG GROUP
  • 37. Validation of Suspected Root Causes 5. Unbalancing of plates during movement of material on conveyor and bonding because of improper fixture design Extra Bond on AV 9000 Outer Why – Why Why – Why Why Analysis Analysis Outer surface area wasn’t properly masked Why Three was no cover at the sides Why Improper Fixture Design Wrong Method Wrong Method Why used used Conclusion: Wrong method have been used for Bonding on AV 9000 outer. TRELLEBORG GROUP 37
  • 38. Developing the Solution & Feasibility Study Tools: Knowledge Skills Experience Team Spirit TRELLEBORG GROUP
  • 39. Feasibility Study  We have used wrong method of Bonding. Manual mode has to be avoided.  Trial had been taken on Existing Rotary machine (Full Auto)  There were no extra bonds on outer faces & collar on AV 9000 after trail run OK Parts Part has to be fixed into the Fixtures on rotary Machine TRELLEBORG GROUP 39
  • 40. Solution Development  Existing Fixtures have key-chuck & it takes extra time for setting change  Parts fixed into the fix diameter fixtures on Rotary Machine BEFORE AFTER Have key-chuck Fix-chuck TRELLEBORG GROUP 40
  • 41. Foreseeing Problem of Resistance TRELLEBORG GROUP
  • 42. Foreseeing Problems SL. Possible Probable Status against Proposed Root Cause No. Solutions Resistance Resistance Solution Not agreed by Parts should be Cycle time / part Industrial Clamp parts into clamped such a Improper Fixture has been Engineering 1 the fixtures on way that 3 parts Design increased to 11 department as Rotary can be clamped sec. from 6 sec. cycle time has vertically been increased TRELLEBORG GROUP 42
  • 43. Trial Implementation & Check Performance TRELLEBORG GROUP
  • 44. Trial Implementation – Proposed Solutions SL. Possible / Proposed Trial Results Conclusion No. Solution Implementation The lower most part wasn't properly Fixtures should be Clamps made such a bonded. But The made such a way Clamp parts into the way that 3 outer can 1 upper one & that 2 outer parts fixtures on Rotary be fixed in one medium part were can be bonded fixture vertically uniformly bonded as uniformly per specification 44
  • 45. Cycle Time Observation during Trial Implementation Manual Bonding Fixtures with key chuck Fixtures with fixed chuck Operation Time (sec) Operation Time (sec) Operation Time (sec) Loading 30 Primer / Bond 11 Primer / Bond 11 Primer 45 Setting change 5 Bond 50 Unloading 25 Total Cycle Total Cycle Total Cycle 150 16 11 Time Time Time Parts / fixture 25 Parts / fixture 1 Parts / fixture 1 Cycle Time / Cycle Time / Cycle Time / 6 16 11 part (Outer) part (Outer) part (Outer) 3 parts clamped in one fixture 2 parts clamped in one fixture Operation Time (sec) Operation Time (sec) Primer / Bond 11 Primer / Bond 11 Total Cycle Time 11 Total Cycle Time 11 Parts / fixture 3 Parts / fixture 2 Cycle Time / Cycle Time / 3.7 5.5 part (Outer) part (Outer) TRELLEBORG GROUP 45
  • 46. Action Plan – Final Solution SL. Final Solution Target Date Responsibility Status No. Fixtures should be made such a way Amit Solanki & 1 that 2 outer parts 15-Oct-12 Implemented Nishesh Tripathi can be bonded uniformly TRELLEBORG GROUP 46
  • 47. Effectiveness Check after Implementing Solutions Rejection% of Extra Bond has dropped down to Zero percentage Overall Rejection cost on October’12 has been reduced 92.67% than September’ 12 TRELLEBORG GROUP 47
  • 49. Standardization of Action SL. Description What Where When Who Status No. Changes in Process 1 Process PFD 15-Oct-12 IE Done Flow Diagram Failure Mode analysis 2 for the modified Failure Mode Analysis PFMEA 15-Oct-12 IE Done process step 3 Changes in Control Plan Process Sheet Control Plan 15-Oct-12 Quality Done Online Inspection (Viscosity & DFT) in 4 Rotary for AV 9000 Inspection Sheet Rotary 15-Oct-12 Quality Done outer instead of Bonding booth Detailed modified 5 One Point Lesson (OPL) Rotary 15-Oct-12 IE, Process Done process Work Instruction for Standard Operating 6 Rotary 17-Oct-12 IE Done the modified process Procedure (SOP) OK & NG Sample to be 7 OK & Not-OK Parts Rotary 17-Oct-12 Quality Done kept TRELLEBORG GROUP 49
  • 50. Review of Activity Chart ~ Plan v/s Actual QUALITY CIRCLE NAME DEPARTMENT FACILITATOR MEMBER PRAYAAS METAL PREPARATION SAMBIT SAHA LEADER: MUNIRAJ PROJECT REASON FOR SELECTION Extra Bond on AV 9000 Outer To reduce Rejection Percentage on AV 9000 Outer MEMBER: PRADEEP JHA MEETING DAY & TIME DATE OF BEGINNING DATE OF COMPLETION MEMBER: INDERJIT MEMBER: TARUN KUMAR Friday, ( 2 PM to 4 PM) 01-Jul-12 30-Oct-12 MEMBER: NEHA ARORA A P July' 12 August' 12 September' 12 October' 12 Sl. No. Activity Week Status C D 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 IDENTIFICATION OF PROBLEM 2 SELECTION OF PROBLEM PLAN 3 DEFINE THE PROBLEM 4 ANALYSE THE PROBLEM 5 IDENTIFICATION OF CAUSE 6 FINDING OUT THE ROOT CAUSE DO 7 DATA ANALYSIS 8 DEVELOPING THE SOLUTION 9 FORESEEING PROBLEM OF RESISTANCE CHECK TRIAL IMPLEMENTATION & CHECK 10 PERFORMANCE 11 REGULAR IMPLEMENTATION ACT 12 FOLLOW UP & REVIEW TRELLEBORG GROUP PLAN ACTUAL DELAYED 50
  • 51. Follow Up & Review TRELLEBORG GROUP
  • 52. Review of Monthly Rejection Trend  Rejection Percentage of Extra bond has been dropped down to Zero (0) percent  Overall Rejection cost on October’12 has been reduced 92.67% than September’ 12 TRELLEBORG GROUP 52
  • 53. Review of Rejection Contribution Analysis 96 100 800 100 91 84 76 600 67 75 57 400 46 50 Before Q R 31 y e t j 255 % m C u e v a t i l 200 25 120 92 82 78 66 54 45 30 0 0 0 9 V A 4 6 0 V A 0 5 6 0 V A 1 4 1 2 V A 5 1 2 V A 0 4 5 1 V A 0 0 5 2 V A 0 4 3 1 V A 0 9 2 0 V A 100 95 100 87 77 75 400 66 52 50 37 Q R y e t j 200 After % m 21 C u e v a t i l 120 25 92 82 78 66 54 45 30 0 0 0 4 6 0 V A 0 5 6 0 V A 1 4 1 2 V A 1 5 1 2 V A 0 4 5 1 V A 0 0 5 2 V A 0 4 3 1 V A 0 9 2 0 V A TRELLEBORG GROUP
  • 54. Benefits : Tangible 1. Quality Improvement:  Rejection % of Extra bond reduced to 0% from 2.52% 2. Productivity Improvement:  Gross Production / shift has been increased to 4000 nos. to 4364 nos. per shift 3. Cost Saving:  Rejection cost has been reduced to Rs. 1057/- from Rs. 32630/- 4. Customer Concern:  Internal customer is happy TRELLEBORG GROUP 54
  • 55. Benefits : Intangible  Improved problem solving skills of operators.  Boost up the confidence level. Improved shop floor employees participation. Two more Quality Circle team have come up within one month.  Improved Team work  Developed positive attitude towards work and company. TRELLEBORG GROUP 55
  • 56. Horizontal Deployment The same fixture modification can be done on AV 2141 outer, AV 2151 outer, AV 2091 outer, AV 1340 outer AV 2141 AV 1340 AV 2091 AV 2151 TRELLEBORG GROUP 56
  • 57. Next QCC Target Extra Bond in AV 0640B Inner TRELLEBORG GROUP
  • 58. Thought of “Prayaas” Team TRELLEBORG GROUP