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1 – Koje vrednosti razvija putnik nove ere?
8
73%
64%
55%
45%
27% 27% 27%
9%
Kreativnost i inovacije
Porodica
Zdravlje
Higijena
Ekološka svest
Zdrava hrana
Socijalizacija
Kultura - Lični razvoj
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
2 – Kakvu vrstu usluga očekuje na putovanjima?
9
82%
36%
27%
18% 18% 18% 18%
Higijena
Tehnologija
Magični trenuci
Klinike i zdravstvene ustanove unutar hotela
Wellness i spa
Mogućnost za boljom konekcijom sa ljudima
Drugo (Navedite?)
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
3 – Koliko često putuje zbog posla? I zadovoljstva?
10
55%
27%
18%
18%
27%
55%
Posao? Zadovoljstvo?
Više nego pre
Isto
Manje nego pre
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
4 – Da li prilikom izbora destinacije, izbegava zemlje (želim da posetim, ali ne sada)
teško pogođene virusom?
11
73%
18%
9%
Da
Ne
Ne znam
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
5 – Šta u ovom momentu rade hotelski operateri?
12
73%
55%
45%
18%
9%
Zatvaraju hotele i čekaju da prođe kriza
Menjaju organizacionu strukturu radi smanjenja troškova
Redefinišu strategiju poslovanja i pripremaju se za novu eru
Snižavaju cene i menjaju pravila otkazivanja
Drugo (Navedite?)
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
6 – Po vašem mišljenju, na šta bi trebalo da se fokusiraju hotelski operateri?
13
82%
55%
45% 45%
36%
27%
18%
9%
Ponašanje putnika kako bi predvideli promene i nove potrebe
Redefinisanje strategije i vrste usluga
Učvršćivanje odnosa sa zaposlenima i dobavljačima kako bi se pripremili za
novi početak
Rekonstrukciju i reorganizaciju javnih prostorija
Pripremu novih i inovativnih usluga
Razvoj digitalne platforme i novih instrumenata koji će povećati direktan
booking
Učvršćivanje odnosa sa klijentima
Drugo (Navedite?)
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
7 – Koji broj hotelskih operatera će prevazići krizu?
14
70-80%
80-90% Manje od 70%
9%
82%
9%
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
8 – Koji broj će doživeti potpuno nov dobar početak?
15
Više od 80%
20-30%
10-20%
Manje od 10%18%
27%45%
9%
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
9 – Koliko će biti tržište nakon krize?
16
110%
Isto (100%)
90%
Manje od 80%
55%
27%
9%
9%
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting
10 – Koliko ste sigurni da će turizam pronaći pravo rešenje za brzi oporavak nakon krize?
17
Nimalo siguran
Pomalo siguran
18%
64%
18%
Veoma siguran
Izvor: Anketa: Putnik nove ere nakon Covid-19
Izlaganje: GV consulting

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Putnik nove ere nakon covid 19

  • 1. 1 – Koje vrednosti razvija putnik nove ere? 8 73% 64% 55% 45% 27% 27% 27% 9% Kreativnost i inovacije Porodica Zdravlje Higijena Ekološka svest Zdrava hrana Socijalizacija Kultura - Lični razvoj Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 2. 2 – Kakvu vrstu usluga očekuje na putovanjima? 9 82% 36% 27% 18% 18% 18% 18% Higijena Tehnologija Magični trenuci Klinike i zdravstvene ustanove unutar hotela Wellness i spa Mogućnost za boljom konekcijom sa ljudima Drugo (Navedite?) Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 3. 3 – Koliko često putuje zbog posla? I zadovoljstva? 10 55% 27% 18% 18% 27% 55% Posao? Zadovoljstvo? Više nego pre Isto Manje nego pre Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 4. 4 – Da li prilikom izbora destinacije, izbegava zemlje (želim da posetim, ali ne sada) teško pogođene virusom? 11 73% 18% 9% Da Ne Ne znam Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 5. 5 – Šta u ovom momentu rade hotelski operateri? 12 73% 55% 45% 18% 9% Zatvaraju hotele i čekaju da prođe kriza Menjaju organizacionu strukturu radi smanjenja troškova Redefinišu strategiju poslovanja i pripremaju se za novu eru Snižavaju cene i menjaju pravila otkazivanja Drugo (Navedite?) Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 6. 6 – Po vašem mišljenju, na šta bi trebalo da se fokusiraju hotelski operateri? 13 82% 55% 45% 45% 36% 27% 18% 9% Ponašanje putnika kako bi predvideli promene i nove potrebe Redefinisanje strategije i vrste usluga Učvršćivanje odnosa sa zaposlenima i dobavljačima kako bi se pripremili za novi početak Rekonstrukciju i reorganizaciju javnih prostorija Pripremu novih i inovativnih usluga Razvoj digitalne platforme i novih instrumenata koji će povećati direktan booking Učvršćivanje odnosa sa klijentima Drugo (Navedite?) Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 7. 7 – Koji broj hotelskih operatera će prevazići krizu? 14 70-80% 80-90% Manje od 70% 9% 82% 9% Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 8. 8 – Koji broj će doživeti potpuno nov dobar početak? 15 Više od 80% 20-30% 10-20% Manje od 10%18% 27%45% 9% Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 9. 9 – Koliko će biti tržište nakon krize? 16 110% Isto (100%) 90% Manje od 80% 55% 27% 9% 9% Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting
  • 10. 10 – Koliko ste sigurni da će turizam pronaći pravo rešenje za brzi oporavak nakon krize? 17 Nimalo siguran Pomalo siguran 18% 64% 18% Veoma siguran Izvor: Anketa: Putnik nove ere nakon Covid-19 Izlaganje: GV consulting