The document provides information about the services offered by profilecoaching.ca related to human resources functions such as hiring, training, evaluations, disability policies, and outsourcing HR needs. It discusses their assistance with developing HR manuals, the hiring process, job descriptions, interviews, reference checks, legal implications, employment offers, goal setting, performance reviews, disability management, outplacement services, and business consulting. Contact information is provided to learn more.

1. profilecoaching.ca Contact profilecoaching.ca for all your Human Resource needs in hiring, management training, evaluation and retention of staff, disability policy development and more….. Available for short and long term assignments for all your outsourced H. R. functions Contact us for more information at: [email_address] Or call us @: 289.238.9982

2. H. R. MANUALS? Why? Protecting YOUR company Keeping YOUR company in compliance with Government policies Provide consistent and equitable treatment of all your employees Establish consistent work standards Provide guidance to avoid confusion (email, internet, cell phone policies,etc.) Avoid a free-for-all environment

3. THE HIRING PROCESS When to hire! Why involving YOUR current staff is important to its success Where and how to recruit Wants vs Needs selection Preparation required BEFORE you start the process

4. JOB DESCRIPTION Why do you need them? Who should write them? How to hire - based on the job description How to manage - based on the job description What MUST be included and what should NEVER be included Legal implications

5. INTERVIEWS How to properly prepare for an interview Who should conduct the interview(s)? What type of interview is necessary? - telephone interviews - face to face interviews - video interviews - team interviews, and many more to choose from How to evaluate the interview and use towards making the final decision

6. REFERENCE CHECKS How important are they? Who to really call! What is the outcome you wish to accomplish? What you should ask, what are you allowed to ask? How to get around the people who will NOT give you a reference. How many references are necessary? When to call?

7. LEGAL IMPLICATIONS In Canada: The Ministry of Labour The Human Rights Commission The Workplace Health & Safety Board The Employment Standards Act Revenue Canada All are important to the successful operation of your business, but who has time to keep up with all the changes? profilecoaching.ca does! Call us: 289.238.9982

8. EMPLOYMENT OFFER An employment offer that is solid An employment contract that has it all covered An agreement that covers ALL SCENARIOS? Can you write too much? When is it too wordy? What you MUST include to avoid problems later

9. GOAL SETTING Who should be involved in the goal setting process for the new (or existing) employee? Why is it important? How to track progress as it relates to goals What & how to establish goals that are attainable and motivate! Goal setting and the sales person Goal setting and other staff – can it be effective?

10. TRACKING PROGRESS How does the progress review differ from the performance review? Why are they necessary? How & when should they be implemented? Who should be involved in the implementation of these reports? How often should they be reviewed?

11. PERFORMANCE REVIEWS How to manage performance reviews effectively How to effectively prepare and manage a negative performance review Determining what you are trying to accomplish How often do you need to do them? When is the best time to do them?

12. TRAINING Our training at profilecoaching.ca can incorporate every step of a hiring process and follow-up throughout the probationary period. All training is offered in morning, afternoon, evening and all day training sessions. All training can be broken down into specific training in each area of the hiring process, or it can be an overview of the entire process. We also offer specific training, set up based on YOUR needs and YOUR business.

13. DISABILITY MANAGEMENT Every company has had an employee suddenly faced with a disability that requires accommodation. profilecoaching.ca can help you in the process of accommodating, evaluating and the re-integration of an employee into the workplace. As a corporate citizen it is not only your corporate duty but your civic duty to assist people with disabilities in retaining gainful employment It is not an easy task, accommodation, sensitivity training, gradual return to work programs, etc.; but we at profilecoaching.ca can make it easier for you to create an environment that is conducive in removing the barriers that are often faced throughout this process.

14. OUTPLACEMENT profilecoaching.ca offers outplacement services for recently displaced workers, laid off employees, and employees caught up in downsizing. Outplacement services create good will and assure the employee(s) the services they need to get back to work. Our services can be specific to your needs, but include resume preparation, interview preparation, networking workshops, marketing campaign and personality profiles to create a more positive and confident job seeker.

15. CAREER COACHING With many years of hiring staff for clients, we have developed a career coaching service, a self referral service for job seekers looking for employment, employees looking for a career change, and individuals returning to the work force after long absences and people with disabilities seeking to return to work. The program length is usually 3 months and is specifically designed for each person. This is not a one size fits all program. Contact us for more detailed information www.profilecoaching.ca Tel.: 289.238.9982

16. BUSINESS SERVICES Many years of international (North Korea, China, Thailand, Korea, East Germany, Switzerland, Hong Kong) business experience allows for experienced consulting services in: How to effectively negotiate Overcoming trade barriers Dealing with Governmental quotas & red tape Sales consulting – creating a motivated sales team Effective purchasing & sourcing For any of these services, please contact: [email_address]

17. Effective Form development Effective forms are a necessity if your processes are to be functional and consistent profilecoaching.ca will assist you in developing proper workable forms for your business That includes the following: - Workplace evaluation data forms - job descriptions - reference check forms - employment offers (letters, agreements, etc) - progress reviews - performance reviews and more………..

18. Contact us: For a consultation to assess and discuss your needs, please contact or make an appointment : profilecoaching.ca 8 Sydenham Street Dundas, Ontario L9H 4T2 Telephone: 289.238.9982 e-mail: [email_address] [email_address] website: www.profilecoaching.ca