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Going global in the energy markets
How can large French companies
win call for tenders
for centralized power production
in the emerging markets?
Audrey KIST GASPARD
MS SMIB 2012-2014
1
Summary  Introduction ……………………..p.4
 Call for tender: how does it work
………………………………………….p.6-11
 Project marketing
& competitive intelligence
…………………………………………p.13-18
 Diagnosis and recommandations
…………………………………………p.20-25
 Conclusion ………………………. p. 27
Audrey KIST GASPARD
MS SMIB 2012-2014
2
INTRODUCTION
About the FIFA World Cup and the EPR in Abu Dhabi
Audrey KIST GASPARD
MS SMIB 2012-2014
3
How can French companies
win call for tenders for centralized power production
in the emerging markets?
Audrey KIST GASPARD
MS SMIB 2012-2014
4
INTERNATIONAL CALL FOR TENDER
Live from the field
Audrey KIST GASPARD
MS SMIB 2012-2014
5
Setting a strategical framework
 Different approaches depending on companies
– Per horizon
• Long-term (30Y) strategic framework with scenarii
• Middle-term (10Y) business objectives
• Short-term (3Y) action plan with country strategy
– Based on values/ vision
 Need to be reevaluated
– Economic crisis
– Disruptive technologies (e.g. shale gas)
– “black swan” events (e.g. Fukushima Daiichi accident)
– …
Audrey KIST GASPARD
MS SMIB 2012-2014
6
Anticipating tenders
 Developing local footprint
– Depends on the company history and culture
 Business trips / diplomatic trips
– Economic diplomacy recently structured
changes to be expected?
– Useful to show respect and support
 Using intermediaries
– Special needs, special precautions
The aim is to detect the tenders years before they are
published.
Audrey KIST GASPARD
MS SMIB 2012-2014
7
Screening projects
 Strategic compliance and risks analysis
– Fit with company’s strategy & values
– Relevant with resources and objectives
 Financial evaluation for power-plant projects :
– Power range that has an impact on scale effect and grid
insertion.
– Efficiency in %.
– Fuel consumption and CO2 emissions, fuel logistics
– Required availability and plant lifespan
– Construction, Engineering, Commissioning costs in €/kW
– Fixed and variable operation costs
... + other non specific parameters (currency, taxation, etc.)
Audrey KIST GASPARD
MS SMIB 2012-2014
8
Offer and negotiation
 Prequalification round
– Aims at avoiding too much answers
– Reassures the customer
– Data provided: technical references, financial
soundness, economic empowerment policies
 Tendering
 Clarifications and negotiations
– Technical proposal is opened first
– If technical proposal is OK, then on with financial
proposal: price and charges, financing, debt service
etc.
Audrey KIST GASPARD
MS SMIB 2012-2014
9
Component Unit
Fixed Payment (Capacity)
Generation Capital Charge EUR/kW-Yr
Transmission Charge EUR/kW-Yr
Fixed O&M Charge EUR/kW-Yr
Firm Fuel Transportation Charge EUR/kW-Yr
Fixed Payment (Unit Start) EUR/unit start
Variable Payment (Energy)
Fuel price EUR/ton
Variable O&M Price EUR/MWh
Example of bid price breakdown
Audrey KIST GASPARD
MS SMIB 2012-2014
10
Feedback integration
 Technical feedback integrated in standard
specifications
– Feedback meeting with customer
– Lessons-learned report
 LTSA Long-term service agreement
– E-monitoring
– Maintenance
– Inspection
– Spare parts etc.
Audrey KIST GASPARD
MS SMIB 2012-2014
11
PROJECT MARKETING
AND
COMPETITIVE INTELLIGENCE
The rules of the game
Audrey KIST GASPARD
MS SMIB 2012-2014
12
Preparing the ground for projects 1/2
 Analyzing the milieu and the customer
– Needs methodology:
• Target definition
• Data collection
• Data processing
– Benefits: define accurate typology of customers,
plan relationships development with customer..
 Screening projects and choosing market
approach
Audrey KIST GASPARD
MS SMIB 2012-2014
13
Modes of entry in projects
Main
contractor
sole or
grouped
Sole contractor
sub-project
Grouped
contractor
Supplier
of parts
High Medium Low
Company’s strengths
LowMediumHigh
Projectattractiveness
Supplier
of parts
Supplier
of parts
Sole main
contractor
Sole contractor
sub-project
Main
contractor
sole or
grouped
Audrey KIST GASPARD
MS SMIB 2012-2014
14
Preparing the ground for projects 2/2
 Coaching the customer to:
– Shape the tender before it is launched
– Help the customer to identify his need
– Facilitate on-shelf projects
 How?
– Identify his stakes 360°. What are the latent needs?
– Bring awareness (e.g. face-to-face meeting)
 Once aware, the client will be the ambassador of
the solution
Audrey KIST GASPARD
MS SMIB 2012-2014
15
During tendering
 Formulating the offer
– Technical and financial
– But also: political and social
 Each layer of the offer (core/satellite) gives value to a
stakeholder
 Adapt your communication according to stakeholder
Differentiate on the dimension other competitors forget
 Negotiating the offer
– Classical negotiation approach (see Colson/Lempereur)
– Project/emerging markets: pay special attention to intercultural
notions
Audrey KIST GASPARD
MS SMIB 2012-2014
16
Communication and information
management
 Influence actions
– Chose obectives: dissuasion, discredit, misinformation
– Methods: Direct approach, press campaign, legal
actioin...
 Data protection
 Counter actions of the competitors
– Local bureau protection
– Local employees
– The basis: avoid unnecessary communication
 Keep it light! No suspicion!
Audrey KIST GASPARD
MS SMIB 2012-2014
17
Closing the loop
Technology transfer and local content policies
are not necessarily dangerous,
rather the basis for later collaboration
… and anyway they are unavoidable
in emerging markets
Audrey KIST GASPARD
MS SMIB 2012-2014
18
DIAGNOSIS
AND RECOMMENDATIONS
What’s wrong and what to do about it
Audrey KIST GASPARD
MS SMIB 2012-2014
19
Approach
 Case studies:
– Abu Dhabi (nuclear, UAE)
– Temelin (nuclear, Czech Republic)
– Safi (coal, Morocco)
 Interviews
– Alstom Power
– Energies Project Services
– Swield Advisory & Services
Audrey KIST GASPARD
MS SMIB 2012-2014
20
Diagnosis
Price too high
Lack local
connections
Lack diplomatic
support
Wrong procedure
Inappropriate
product
Image Weak financing
No cooperation
No leadership
Audrey KIST GASPARD
MS SMIB 2012-2014
21
Diagnosis
Price too high
Lack local
connections
Lack diplomatic
support
Inappropriate
product
Image Weak financing
No leadership
Wrong procedure
No cooperation
Audrey KIST GASPARD
MS SMIB 2012-2014
22
Recommandation 1
Invest in Business Intelligence
• Survey capacities in
order to anticipate
projects and actions.
• Competences and
tools for influence
counter-influence,
lobbying.
• Economic security
and protection
means
What?
• Early detection of
project opportunities.
• Influence the need.
• Fight competition
offensively and
defensively .
• Etc.
Why?
• Using specialized
consulting firms for
specific, sensitive
projects.
• Investing in human
resource by training
or hiring.
• Invest time and
attention in the
customer
relationship
How?
Audrey KIST GASPARD
MS SMIB 2012-2014
23
Recommandation 2
Promote a culture of listening
• Create or restore
customer attention
• Create a culture of
information
What?
• Perpetuate new
practices such as
business intelligence
• Improve solutions
adequacy
Why?
• Match culture and
strategy.
• Focus on a few shifts
• Honor the strengths
of existing culture.
• Integrate formal and
informal
• Measure and monitor
How?
Audrey KIST GASPARD
MS SMIB 2012-2014
24
Recommandation 3
Create a cooperation framework
• Reorganization of
the French energy
branch
• Creation of a
cooperation
framework
What?
• Clear allocation of
responsibilities
• Conflicts
transformation
• Creation of industrial
synergies and costs
reductions.
• Better image of
profesionnalism
Why?
• Bring all companies
at the table
• Imagine all
configurations
• Appoint a third party
arbitrator
• Imply the State
• Guarantee the
independence and
freedom of all
companies
How?
Audrey KIST GASPARD
MS SMIB 2012-2014
25
CONCLUSION
Audrey KIST GASPARD
MS SMIB 2012-2014
26
Going further
 Consolidate:
– Other interviews
– Benchmark: Republic of Korea?
 Decline the action plan for each
recommandation
 Investigate the role of the State as Industry
Strategist
Audrey KIST GASPARD
MS SMIB 2012-2014
27
Appendices  Power-plant business stakeholders’
map
 Why emerging markets?
 Emerging markets’ risks
 Local representations of Alstom,
Areva, EDF, GDF-Suez, Total
 Abu Dhabi Case: the power balance
shift
Audrey KIST GASPARD
MS SMIB 2012-2014
28
Power-plants business stakeholder’s map
Customers
Users
Citizens
Opinion leaders
Associations
Medias
Financial partners
Shareholders
Investors
Economicpartners
Subcontractors
Service providers
Large industrial
partners
Governments
Institutions
Local
communities
Company
Management
Employees
Banks
Insurance
companies
Audrey KIST GASPARD
MS SMIB 2012-2014
29
Why emerging markets?
-1000 0 1000 2000 3000 4000 5000 6000
China
India
United States
European Union
Japan
Coal
Gas
Nuclear
Renewables
Expected
change in power
generation in
TWh, 2010-2035
(International
Energy Agency,
2012)
Emerging markets are
the future of the world’s electricity demand
Audrey KIST GASPARD
MS SMIB 2012-2014
30
Emerging markets – risk analysis
Political
Change of regime impacting
project, nationalization, etc.
Legal
Lack clarity or enforcement,
non compliance
Financial
Weakness of the customer
or State, currency risk,
inflation, return uncertainty
Quality – delay
No quality control, non
optimized processes,
technical issues with existing
interfaces
Audrey KIST GASPARD
MS SMIB 2012-2014
31
Emerging countries with a commercial
office, for each company
Africa Americas Asia-
Pacific
Eastern
Europe
Middle-
East
Total number
of countries
Alstom 4 8 8 8 3 31
Areva 2 0 2 3 2 9
EDF 1 0 5 4 2 12
GDF Suez 2 7 1 0 2 12
Total NC NC NC NC NC > 130 all
activities included
Audrey KIST GASPARD
MS SMIB 2012-2014
32
Abu Dhabi - Power Balance Shift
Unnecessary
technologies
raising costs
1 reactor under
construction in
France, 1 in Finland,
2 in China
Best local
networking via
Total and GDF
Suez
Strongest
diplomatic
relationships
Doubts about
technologies, costs
/delays overruns
No credentials,
“Low-cost price
hare”
Arrogance and
inappropriate
communication
World leaders in
nuclear tech &
operation
Confusion on the
consortium
leadership
Advantages
RelationalpositionFunctional position
Disadvantages
Project timeline
No
commercial
relationship
Inexistant
diplomatic
relationship
Best price, by
far
Military
agreement
including tech
and training
Clear
leadership by
KEPCO
Demonstration
of timely
deliverability
4 reactors under .
construction in
South Korea (no
export)
Audrey KIST GASPARD
MS SMIB 2012-2014
33

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Going global in the energy markets - How can large French companies win call for tenders for centralized power production in the emerging markets?

  • 1. Going global in the energy markets How can large French companies win call for tenders for centralized power production in the emerging markets? Audrey KIST GASPARD MS SMIB 2012-2014 1
  • 2. Summary  Introduction ……………………..p.4  Call for tender: how does it work ………………………………………….p.6-11  Project marketing & competitive intelligence …………………………………………p.13-18  Diagnosis and recommandations …………………………………………p.20-25  Conclusion ………………………. p. 27 Audrey KIST GASPARD MS SMIB 2012-2014 2
  • 3. INTRODUCTION About the FIFA World Cup and the EPR in Abu Dhabi Audrey KIST GASPARD MS SMIB 2012-2014 3
  • 4. How can French companies win call for tenders for centralized power production in the emerging markets? Audrey KIST GASPARD MS SMIB 2012-2014 4
  • 5. INTERNATIONAL CALL FOR TENDER Live from the field Audrey KIST GASPARD MS SMIB 2012-2014 5
  • 6. Setting a strategical framework  Different approaches depending on companies – Per horizon • Long-term (30Y) strategic framework with scenarii • Middle-term (10Y) business objectives • Short-term (3Y) action plan with country strategy – Based on values/ vision  Need to be reevaluated – Economic crisis – Disruptive technologies (e.g. shale gas) – “black swan” events (e.g. Fukushima Daiichi accident) – … Audrey KIST GASPARD MS SMIB 2012-2014 6
  • 7. Anticipating tenders  Developing local footprint – Depends on the company history and culture  Business trips / diplomatic trips – Economic diplomacy recently structured changes to be expected? – Useful to show respect and support  Using intermediaries – Special needs, special precautions The aim is to detect the tenders years before they are published. Audrey KIST GASPARD MS SMIB 2012-2014 7
  • 8. Screening projects  Strategic compliance and risks analysis – Fit with company’s strategy & values – Relevant with resources and objectives  Financial evaluation for power-plant projects : – Power range that has an impact on scale effect and grid insertion. – Efficiency in %. – Fuel consumption and CO2 emissions, fuel logistics – Required availability and plant lifespan – Construction, Engineering, Commissioning costs in €/kW – Fixed and variable operation costs ... + other non specific parameters (currency, taxation, etc.) Audrey KIST GASPARD MS SMIB 2012-2014 8
  • 9. Offer and negotiation  Prequalification round – Aims at avoiding too much answers – Reassures the customer – Data provided: technical references, financial soundness, economic empowerment policies  Tendering  Clarifications and negotiations – Technical proposal is opened first – If technical proposal is OK, then on with financial proposal: price and charges, financing, debt service etc. Audrey KIST GASPARD MS SMIB 2012-2014 9
  • 10. Component Unit Fixed Payment (Capacity) Generation Capital Charge EUR/kW-Yr Transmission Charge EUR/kW-Yr Fixed O&M Charge EUR/kW-Yr Firm Fuel Transportation Charge EUR/kW-Yr Fixed Payment (Unit Start) EUR/unit start Variable Payment (Energy) Fuel price EUR/ton Variable O&M Price EUR/MWh Example of bid price breakdown Audrey KIST GASPARD MS SMIB 2012-2014 10
  • 11. Feedback integration  Technical feedback integrated in standard specifications – Feedback meeting with customer – Lessons-learned report  LTSA Long-term service agreement – E-monitoring – Maintenance – Inspection – Spare parts etc. Audrey KIST GASPARD MS SMIB 2012-2014 11
  • 12. PROJECT MARKETING AND COMPETITIVE INTELLIGENCE The rules of the game Audrey KIST GASPARD MS SMIB 2012-2014 12
  • 13. Preparing the ground for projects 1/2  Analyzing the milieu and the customer – Needs methodology: • Target definition • Data collection • Data processing – Benefits: define accurate typology of customers, plan relationships development with customer..  Screening projects and choosing market approach Audrey KIST GASPARD MS SMIB 2012-2014 13
  • 14. Modes of entry in projects Main contractor sole or grouped Sole contractor sub-project Grouped contractor Supplier of parts High Medium Low Company’s strengths LowMediumHigh Projectattractiveness Supplier of parts Supplier of parts Sole main contractor Sole contractor sub-project Main contractor sole or grouped Audrey KIST GASPARD MS SMIB 2012-2014 14
  • 15. Preparing the ground for projects 2/2  Coaching the customer to: – Shape the tender before it is launched – Help the customer to identify his need – Facilitate on-shelf projects  How? – Identify his stakes 360°. What are the latent needs? – Bring awareness (e.g. face-to-face meeting)  Once aware, the client will be the ambassador of the solution Audrey KIST GASPARD MS SMIB 2012-2014 15
  • 16. During tendering  Formulating the offer – Technical and financial – But also: political and social  Each layer of the offer (core/satellite) gives value to a stakeholder  Adapt your communication according to stakeholder Differentiate on the dimension other competitors forget  Negotiating the offer – Classical negotiation approach (see Colson/Lempereur) – Project/emerging markets: pay special attention to intercultural notions Audrey KIST GASPARD MS SMIB 2012-2014 16
  • 17. Communication and information management  Influence actions – Chose obectives: dissuasion, discredit, misinformation – Methods: Direct approach, press campaign, legal actioin...  Data protection  Counter actions of the competitors – Local bureau protection – Local employees – The basis: avoid unnecessary communication  Keep it light! No suspicion! Audrey KIST GASPARD MS SMIB 2012-2014 17
  • 18. Closing the loop Technology transfer and local content policies are not necessarily dangerous, rather the basis for later collaboration … and anyway they are unavoidable in emerging markets Audrey KIST GASPARD MS SMIB 2012-2014 18
  • 19. DIAGNOSIS AND RECOMMENDATIONS What’s wrong and what to do about it Audrey KIST GASPARD MS SMIB 2012-2014 19
  • 20. Approach  Case studies: – Abu Dhabi (nuclear, UAE) – Temelin (nuclear, Czech Republic) – Safi (coal, Morocco)  Interviews – Alstom Power – Energies Project Services – Swield Advisory & Services Audrey KIST GASPARD MS SMIB 2012-2014 20
  • 21. Diagnosis Price too high Lack local connections Lack diplomatic support Wrong procedure Inappropriate product Image Weak financing No cooperation No leadership Audrey KIST GASPARD MS SMIB 2012-2014 21
  • 22. Diagnosis Price too high Lack local connections Lack diplomatic support Inappropriate product Image Weak financing No leadership Wrong procedure No cooperation Audrey KIST GASPARD MS SMIB 2012-2014 22
  • 23. Recommandation 1 Invest in Business Intelligence • Survey capacities in order to anticipate projects and actions. • Competences and tools for influence counter-influence, lobbying. • Economic security and protection means What? • Early detection of project opportunities. • Influence the need. • Fight competition offensively and defensively . • Etc. Why? • Using specialized consulting firms for specific, sensitive projects. • Investing in human resource by training or hiring. • Invest time and attention in the customer relationship How? Audrey KIST GASPARD MS SMIB 2012-2014 23
  • 24. Recommandation 2 Promote a culture of listening • Create or restore customer attention • Create a culture of information What? • Perpetuate new practices such as business intelligence • Improve solutions adequacy Why? • Match culture and strategy. • Focus on a few shifts • Honor the strengths of existing culture. • Integrate formal and informal • Measure and monitor How? Audrey KIST GASPARD MS SMIB 2012-2014 24
  • 25. Recommandation 3 Create a cooperation framework • Reorganization of the French energy branch • Creation of a cooperation framework What? • Clear allocation of responsibilities • Conflicts transformation • Creation of industrial synergies and costs reductions. • Better image of profesionnalism Why? • Bring all companies at the table • Imagine all configurations • Appoint a third party arbitrator • Imply the State • Guarantee the independence and freedom of all companies How? Audrey KIST GASPARD MS SMIB 2012-2014 25
  • 27. Going further  Consolidate: – Other interviews – Benchmark: Republic of Korea?  Decline the action plan for each recommandation  Investigate the role of the State as Industry Strategist Audrey KIST GASPARD MS SMIB 2012-2014 27
  • 28. Appendices  Power-plant business stakeholders’ map  Why emerging markets?  Emerging markets’ risks  Local representations of Alstom, Areva, EDF, GDF-Suez, Total  Abu Dhabi Case: the power balance shift Audrey KIST GASPARD MS SMIB 2012-2014 28
  • 29. Power-plants business stakeholder’s map Customers Users Citizens Opinion leaders Associations Medias Financial partners Shareholders Investors Economicpartners Subcontractors Service providers Large industrial partners Governments Institutions Local communities Company Management Employees Banks Insurance companies Audrey KIST GASPARD MS SMIB 2012-2014 29
  • 30. Why emerging markets? -1000 0 1000 2000 3000 4000 5000 6000 China India United States European Union Japan Coal Gas Nuclear Renewables Expected change in power generation in TWh, 2010-2035 (International Energy Agency, 2012) Emerging markets are the future of the world’s electricity demand Audrey KIST GASPARD MS SMIB 2012-2014 30
  • 31. Emerging markets – risk analysis Political Change of regime impacting project, nationalization, etc. Legal Lack clarity or enforcement, non compliance Financial Weakness of the customer or State, currency risk, inflation, return uncertainty Quality – delay No quality control, non optimized processes, technical issues with existing interfaces Audrey KIST GASPARD MS SMIB 2012-2014 31
  • 32. Emerging countries with a commercial office, for each company Africa Americas Asia- Pacific Eastern Europe Middle- East Total number of countries Alstom 4 8 8 8 3 31 Areva 2 0 2 3 2 9 EDF 1 0 5 4 2 12 GDF Suez 2 7 1 0 2 12 Total NC NC NC NC NC > 130 all activities included Audrey KIST GASPARD MS SMIB 2012-2014 32
  • 33. Abu Dhabi - Power Balance Shift Unnecessary technologies raising costs 1 reactor under construction in France, 1 in Finland, 2 in China Best local networking via Total and GDF Suez Strongest diplomatic relationships Doubts about technologies, costs /delays overruns No credentials, “Low-cost price hare” Arrogance and inappropriate communication World leaders in nuclear tech & operation Confusion on the consortium leadership Advantages RelationalpositionFunctional position Disadvantages Project timeline No commercial relationship Inexistant diplomatic relationship Best price, by far Military agreement including tech and training Clear leadership by KEPCO Demonstration of timely deliverability 4 reactors under . construction in South Korea (no export) Audrey KIST GASPARD MS SMIB 2012-2014 33