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DispatchPlus®
Workforce
Management Solution Overview
2
Started by the founders of Nextel
Offer unrivaled industry expertise
Deliver evolving, push-to-talk (PTT) solutions designed specifically
for dispatch-centric business
Private PTT network with national presence and better reliability
Products and services focused solely on increasing
business efficiencies
Industry-leading Motorola MotoTRBO hardware designed
for rugged environments
Why pdvWireless?
pdvWireless is redefining the Push-to-Talk category.
3
What is DispatchPlus?
DispatchPlus®
is a powerful business solution that
combines the latest Push-to-Talk (PTT) technology with a
cloud-based application to better-manage mobile workers.
This high-productivity solution helps enhance transparency,
improve operational efficiency, reduce costs, and increase
ROI.
4
Communication Features
Instant, private andgroup wide
communications
Intelligent QueuingTM
with
“Listened to” verification
Text messaging
Complies with FMCSA Distracted Driver
Regulations
Voice documentation with time stamp
Crystal clear digital voice with noise
cancelling technology
Industry-leading Motorola MotoTRBO radios
DispatchPlus Key Features
Management Features
Monitor worker activity and location
via GPS Color-coded updates
Advanced GeoFencing for
automated alerts
One-touch Push-To-Talk
Monitor vehicle speed
Efficient electronic forms
Integrated reporting features and
activity status updates provide
real-time, actionable information
User-friendly dashboard/command
center for desktop and tablet use
5
DispatchPlus Key Benefits
More Revenue Liability & ExpenseLiability & ExpenseEfficiency & Service
• Add one or more
jobs per day
• Increase sales leads
from mobile workers
• Increase ROI
• Reduce unnecessary
calls into office
• Locate and dispatch
nearest mobile worker
• Proof of activity status
and completions
• Improved customer
response
• Reduce insurance costs
• Reduce overtime costs
• Reduce customer
write-offs
• Reduce fuel costs
• Reduce driver distraction
risks and liabilities
6
DispatchPlus integrates seamlessly with your desktop or
tablet giving managers and dispatchers a comprehensive
snapshot of mobile workforce activity.
Cloud-based, cross-platform management
Helps prevent communication bottlenecks
Communication Triage - Dispatcher decides
who to speak with
Reduces wait and on-hold times
Shows proof of activity status, completion
and location
Reduces driver distraction
Provides documentation of work in real-time
Runs on industry-leading Motorola radios
Integrated Desktop Management
7
Who sent the
Message? Filter by categories
Color code messages
for prioritization
Filter by subjects
Filter by date
• Voice documentation of activity status, completion and location
• Dispatchers can respond to the most urgent needs first
• Transparency into your workforce on one screen
GPS time &
location stamp
GPS time &
location stamp
Audio voice recording
Voice Documentation
8
Locate and Communicate At-a-Glance
Click to expand categories
• Review route data to reduce overtime/improve route efficiency
• Locate all your drivers at once
• Quickly assign field workers to jobs that are in close proximity to their
current location
9
Track
employee
routes
Track
employee
routes
• Pings the GPS location on a radio every 6 - 8 minutes
• The Green Pin represents an employee’s most recent location
• Every voice recording is GPS stamped
• Track your fleet and assign field workers to job sites in close proximity to their current location
Enter a
New
Location
Enter a
New
Location
Most Recent
Location
Most Recent
Location
Location History
10
Review route data to reduce overtime and
improve route efficiency
Quickly assign field workers to jobs that are in
close proximity to their current location
Record of driver location history
(breadcrumb trail)
Monitor driver behavior
Better customer service
Document arrival and departure from a destination
Provide protection against false complaints
Export data into Excel
GPS Location and Tracking
11
• Eliminates the need for drivers to call in
• Provides dispatcher with alerts when workers arrive
or depart from a pre-determined location
GeoFences and Automated Alerts
12
All reports can be exported to Excel
• Information is collected from the data recorded in DispatchPlus
and formatted into spreadsheets
• The data can be used to measure the productivity of mobile workers and
dispatchers/administrators
• Four different reports
Basic Time Card
• Clock-in and Clock-out
Detailed Message Report
• Who sent the message
• Subject Name, Time Sent, Date, Status (New, Opened, Closed)
and GPS Position
Message Metric
• Time the message was sent
• Who sent the message
• How much time elapsed between the message being sent and opened
Message Status
• Percentage of new, opened and closed messages
Detailed Reporting on Mobile Activities
13
Pricing

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Product Presentation

  • 2. 2 Started by the founders of Nextel Offer unrivaled industry expertise Deliver evolving, push-to-talk (PTT) solutions designed specifically for dispatch-centric business Private PTT network with national presence and better reliability Products and services focused solely on increasing business efficiencies Industry-leading Motorola MotoTRBO hardware designed for rugged environments Why pdvWireless? pdvWireless is redefining the Push-to-Talk category.
  • 3. 3 What is DispatchPlus? DispatchPlus® is a powerful business solution that combines the latest Push-to-Talk (PTT) technology with a cloud-based application to better-manage mobile workers. This high-productivity solution helps enhance transparency, improve operational efficiency, reduce costs, and increase ROI.
  • 4. 4 Communication Features Instant, private andgroup wide communications Intelligent QueuingTM with “Listened to” verification Text messaging Complies with FMCSA Distracted Driver Regulations Voice documentation with time stamp Crystal clear digital voice with noise cancelling technology Industry-leading Motorola MotoTRBO radios DispatchPlus Key Features Management Features Monitor worker activity and location via GPS Color-coded updates Advanced GeoFencing for automated alerts One-touch Push-To-Talk Monitor vehicle speed Efficient electronic forms Integrated reporting features and activity status updates provide real-time, actionable information User-friendly dashboard/command center for desktop and tablet use
  • 5. 5 DispatchPlus Key Benefits More Revenue Liability & ExpenseLiability & ExpenseEfficiency & Service • Add one or more jobs per day • Increase sales leads from mobile workers • Increase ROI • Reduce unnecessary calls into office • Locate and dispatch nearest mobile worker • Proof of activity status and completions • Improved customer response • Reduce insurance costs • Reduce overtime costs • Reduce customer write-offs • Reduce fuel costs • Reduce driver distraction risks and liabilities
  • 6. 6 DispatchPlus integrates seamlessly with your desktop or tablet giving managers and dispatchers a comprehensive snapshot of mobile workforce activity. Cloud-based, cross-platform management Helps prevent communication bottlenecks Communication Triage - Dispatcher decides who to speak with Reduces wait and on-hold times Shows proof of activity status, completion and location Reduces driver distraction Provides documentation of work in real-time Runs on industry-leading Motorola radios Integrated Desktop Management
  • 7. 7 Who sent the Message? Filter by categories Color code messages for prioritization Filter by subjects Filter by date • Voice documentation of activity status, completion and location • Dispatchers can respond to the most urgent needs first • Transparency into your workforce on one screen GPS time & location stamp GPS time & location stamp Audio voice recording Voice Documentation
  • 8. 8 Locate and Communicate At-a-Glance Click to expand categories • Review route data to reduce overtime/improve route efficiency • Locate all your drivers at once • Quickly assign field workers to jobs that are in close proximity to their current location
  • 9. 9 Track employee routes Track employee routes • Pings the GPS location on a radio every 6 - 8 minutes • The Green Pin represents an employee’s most recent location • Every voice recording is GPS stamped • Track your fleet and assign field workers to job sites in close proximity to their current location Enter a New Location Enter a New Location Most Recent Location Most Recent Location Location History
  • 10. 10 Review route data to reduce overtime and improve route efficiency Quickly assign field workers to jobs that are in close proximity to their current location Record of driver location history (breadcrumb trail) Monitor driver behavior Better customer service Document arrival and departure from a destination Provide protection against false complaints Export data into Excel GPS Location and Tracking
  • 11. 11 • Eliminates the need for drivers to call in • Provides dispatcher with alerts when workers arrive or depart from a pre-determined location GeoFences and Automated Alerts
  • 12. 12 All reports can be exported to Excel • Information is collected from the data recorded in DispatchPlus and formatted into spreadsheets • The data can be used to measure the productivity of mobile workers and dispatchers/administrators • Four different reports Basic Time Card • Clock-in and Clock-out Detailed Message Report • Who sent the message • Subject Name, Time Sent, Date, Status (New, Opened, Closed) and GPS Position Message Metric • Time the message was sent • Who sent the message • How much time elapsed between the message being sent and opened Message Status • Percentage of new, opened and closed messages Detailed Reporting on Mobile Activities

Editor's Notes

  1. *All data is registered in real time as long as the time selection is set to recent
  2. *You cannot select multiple Users for Location History