This document provides information about Brian Hagaman and his expertise in procurement service science. It includes his contact information, background in areas like consulting, business management, and leadership. It also outlines his goal to develop depth and breadth of knowledge across industries and regions through experiences in consulting, sales management, and building global organizations. The document then discusses concepts like procurement service innovation, the role of procurement as a function, and how top procurement organizations are leveraging technologies, category management, procurement engineering, and analytical skills to drive results, add value, and ensure effective execution.
GRA Retail Supply Chain Whitepaper - Perspectives on Strategic InvestmentRebecca Manjra
Australian retail supply chains today must be capable of managing increasing customer expectations (lead-times, pricing, options), channel diversification (online, store, multi-channel, omni-channel) as well as increasingly complex product sourcing strategies.
There are few decisions in an executive’s career which can define one’s stewardship as a success. In today’s economic climate, where company boards are more cost conscious, increasingly such opportunities are emerging from significant supply chain investments with complex and sensitive payback timetables stretching over several years.
Strategic Vs Tactical Procurement Shifting Focus Towards Value CreationGregStoller
Applying tactical versus strategic sourcing has huge implications on budgets, resources, value delivery and many other factors; the attached offers some insight in deciding which to apply
Supplier Relationship Management Srm Research 2010 2011salleijn
This fifth SRM Survey marks Capgemini Consulting’s continued efforts to understand the trends and issues affecting organizations when implementing a SRM solution and provides insights for executives on issues and trends across the Procurement profession. Capgemini Consulting has surveyed 100 SRM vendors over the last five years, with this edition surveying twenty vendors with a global geographical scope and worldwide implementations. These vendors represent a broad range of applications that provide full coverage for all sub-processes to niche players supporting only a selected functionality
A full copy of the report can be downloaded from:
http://www.capgemini.com/insights-and-resources/by-publication/supplier-relationship-management-srm-research-20102011/
This lecture slide was prepared for my session to the class of 2015/2016 MSc. programme of Operations, Project and Supply Chain Management in Manchester Business School, particularly for Research Methods module. This presentation covers the research stages, mainly in qualitative context, as well as my dissertation project: The enabling institutional context for a strategic shift toward milk-run logistics - Insights from an automotive manufacturer in Indonesia. It also shares some dissertation 101 tips to finish 15K-18K word paper with excellent result.
Supplier Relationship and Value Management The five programme killers, and ho...Tejari
At the program level, David Atkinson, MD of consultants Four Pillars, provides a model for developing your organization’s supplier management strategy by introducing the five critical questions that will mean the difference between failure and success. For each of these questions, answers are provided that will get you thinking about how you will make Supplier Relationship and Value Management work for your organization.
Penny wise procurement strategies-long-term-effectiveness-short-term-wins 1012-1Dr Gordon Murray
Discusses the concept of ‘short-term financial gains’
at the cost of ‘long-term sustainability’. The premise is that there is a need to avoid short-term procurement strategies during financial crises, which could compromise long-term success. The paper’s central theme is built around the popular management model Porter’s 5 Forces, and we correlate the theories in this model to the real world challenges of procurement and how they can provide a long-term cost efficient solution.
GRA Retail Supply Chain Whitepaper - Perspectives on Strategic InvestmentRebecca Manjra
Australian retail supply chains today must be capable of managing increasing customer expectations (lead-times, pricing, options), channel diversification (online, store, multi-channel, omni-channel) as well as increasingly complex product sourcing strategies.
There are few decisions in an executive’s career which can define one’s stewardship as a success. In today’s economic climate, where company boards are more cost conscious, increasingly such opportunities are emerging from significant supply chain investments with complex and sensitive payback timetables stretching over several years.
Strategic Vs Tactical Procurement Shifting Focus Towards Value CreationGregStoller
Applying tactical versus strategic sourcing has huge implications on budgets, resources, value delivery and many other factors; the attached offers some insight in deciding which to apply
Supplier Relationship Management Srm Research 2010 2011salleijn
This fifth SRM Survey marks Capgemini Consulting’s continued efforts to understand the trends and issues affecting organizations when implementing a SRM solution and provides insights for executives on issues and trends across the Procurement profession. Capgemini Consulting has surveyed 100 SRM vendors over the last five years, with this edition surveying twenty vendors with a global geographical scope and worldwide implementations. These vendors represent a broad range of applications that provide full coverage for all sub-processes to niche players supporting only a selected functionality
A full copy of the report can be downloaded from:
http://www.capgemini.com/insights-and-resources/by-publication/supplier-relationship-management-srm-research-20102011/
This lecture slide was prepared for my session to the class of 2015/2016 MSc. programme of Operations, Project and Supply Chain Management in Manchester Business School, particularly for Research Methods module. This presentation covers the research stages, mainly in qualitative context, as well as my dissertation project: The enabling institutional context for a strategic shift toward milk-run logistics - Insights from an automotive manufacturer in Indonesia. It also shares some dissertation 101 tips to finish 15K-18K word paper with excellent result.
Supplier Relationship and Value Management The five programme killers, and ho...Tejari
At the program level, David Atkinson, MD of consultants Four Pillars, provides a model for developing your organization’s supplier management strategy by introducing the five critical questions that will mean the difference between failure and success. For each of these questions, answers are provided that will get you thinking about how you will make Supplier Relationship and Value Management work for your organization.
Penny wise procurement strategies-long-term-effectiveness-short-term-wins 1012-1Dr Gordon Murray
Discusses the concept of ‘short-term financial gains’
at the cost of ‘long-term sustainability’. The premise is that there is a need to avoid short-term procurement strategies during financial crises, which could compromise long-term success. The paper’s central theme is built around the popular management model Porter’s 5 Forces, and we correlate the theories in this model to the real world challenges of procurement and how they can provide a long-term cost efficient solution.
Future of Procurement: The Technology Agenda SAP Ariba
Will technology be a game-changer for your procurement organization? Or just another tool for doing the same things, faster?
Oxford Economics surveyed more than a thousand procurement executives and non-executive practitioners around the globe for insights into what matters most to them, along with a look at the future of procurement. The result is a series of webinars and reports in key themes such as procurement collaboration, operations and measurements, technology, and human talent.
This presentation focused on The Technology Agenda, and featured Edward Cone, Deputy Director of Thought Leadership of Oxford Economics’ who reviewed the survey data. Here are some of the key topics covered in this presentation:
- Technology and it’s critical role to procurement’s progress, and which technologies have fundamentally changed the way the function operates
- New capabilities fuel internal collaboration and facilitate better partnerships with external suppliers
- Automation update and areas where automation plays a large role in core processes
- The future of automation from the executive perspective
- The value of automation for day-to-day operations from a practitioners view
- Technology powers risk management
- Strategies for measuring progress need a refresh – a new look at KPIs
- New technologies requires new skills
- Success hinges on tech capabilities
Accelerated Savings can be realized through effective category management strategies and supplier collaboration especially once the simple and low hanging sourcing categories are exhausted. Without a clear strategy on structuring an effective category management program that includes the combination of people, process and tools sustaining savings year over year becomes a daunting task. Successful sourcing programs leverage an optimal mix of Category intelligence, Strategic Sourcing technology and Supplier Collaboration strategies to execute shorter sourcing cycles, maintain bottom-line savings, and extend their sourcing efforts globally.
Attend this session to learn from leading edge companies from various industries how they measure, implement and realize accelerated savings through effective supplier collaboration, strategic sourcing and sound category management practices.
Gaining Competitive Advantage through Supplier Collaboration and Supplier Rel...TraceGains
If you have any questions or comments, please send them to connect@tracegains.com. We look forward to hearing from you.
Race to win, rather than race to the bottom!
Continued consolidation of the food supply base will lead to more powerful and assertive customers in some markets. These customers are placing increasing demand on the entire supply chain for reduced cost and higher levels of value delivery. While many companies focus on price reduction as a solution they soon realize that there is only so much supplier margin and they soon become in effective in trying to meet the increasing demands of the customer and company management. They also realize that there is a significant cost and time involved in changing and developing new suppliers.
The solution to increasing demand for value is to get business alignment across the entire supply chain. This requires value-based relationships will require substantial changes in behavior by the buyer and seller. This webinar will detail the need to establish clear processes through which buyers and suppliers interface and collaborate. The focus is on building and developing a Supplier Relationship Management (SRM) focus for your business.
Things covered in the seminar:
-How can a company build a process that delivers cost and value improvement Year on Year
Understanding the Supplier Relationship Management Process
-Identifying which suppliers are good candidates for SRM
-How to drive collaboration with suppliers
E-commerce: transforming Australian supply chainsRebecca Manjra
Australian retail supply chains are becoming more and more complex. They must be capable of managing increasing customer expectations, channel diversification and increasingly complex product sourcing strategies. A step-change in supply chain design and capability is required if retailers are to remain competitive. GRA has released a whitepaper explaining why online retailing is so challenging, what can be learnt from overseas, and how retailers can be positioned to profit through their online business.
In the field of business and management, data science is transforming how companies organize, operate, manage talent, and create value. In this talk, David will share his experience as a data scientist and consultant on data science in business – from business experimentation to planning process optimization. He will also reflect on the career progress as a data scientist and provide suggestions to young data scientists
Contents
- The journey to procurement excellence
- How world class organizations reduce costs
- How world class organizations mitigate risks
- IBM: The role and impact of technology in world class procurement organizations
- Summary
- Recommended reading
- Surviving and thriving with world class supply management
- An executive guide for managing risk in global sourcing
- Achieving spend visibility: benefits, barriers, and best practices
A Preliminary look at what trends will impact Purchasing Professionals in 2015. A continuation of popular series of discussions presented globally for the last 5 years by experienced purchasing professional Bill Kohnen. Primarily used as basis for further discussion at conferences and workshops.
- Why benchmark - and why can it be useful?
- What can we benchmark against, and who can help with the process?
- Benchmarking processes and techniques
- Pros and cons of different benchmarking options
- A suggested model for benchmarking the procurement function
- Developing improvement plans
How Gartner Helps Across the Entire IT Cost Optimization Life CycleChris Grow
IT Cost Optimization includes the practices, capabilities and behaviors taken by IT organizations and enterprises to balance the constraints of reducing costs, managing service levels and showing the business value of IT in pursuit of enterprise financial imperatives.
Strategies to Future-Proof Procurement: Are you ready? Webinar SlidesSAP Ariba
What you'll learn:
Get insight from James Vespoli, the CPO of PNC, and Ed Cone, Deputy Director of Thought Leadership, of Oxford Economics as they explore the results of recent Oxford research on the future of procurement. Discuss how perspectives differ between roles, see signs of concrete changes in progress, and take back ideas on how to future-proof your team. You’ll discover:
• Whether the organisational structure of procurement will develop as it becomes more strategic.
• How procurement talent can be developed and what capabilities will drive change in the function.
• How technology and a collaborative mindset are transforming procurement.
• Why our KPIs and time investments are not always mirroring our vision and goals.
Rachael Colley - Transformation of Procurement in the Changing NHS Landscape.Innovation Agency
Presentation by Rachael Colley, Head of Procurement Solutions and Innovation, NHS Shared Business Services on The Transformation of Procurement in the Changing NHS Landscape on Thursday 20 September at Northwich Memorial Court.
Is customer centricity just another management fad? Globally, companies are investing more than USD 10 billion annually to drive customer centric transformations, yet four in five are left unsatisfied.
Vendor Selection Matrix - Capacity Management - Top 15 Vendors in 2016TeamQuest Corporation
Independent analyst report on the top 15 vendors in capacity management software and SaaS. More than 1300 IT buyers of capacity management software were surveyed and more than 20,000 data points collected and evaluated. Vendors are ranked in terms of:
*Vision & Go-To-Market
*Innovation & Partner Ecosystem
*Company Viability & Execution Capabilities
*Differentiation & USP
*Breadth & Depth of Solution Offering
*Market Share & Growth
*Customer Satisfaction & Mindshare
*Price vs Value
TeamQuest was ranked #2 overall and has the highest scores for customer satisfaction and price vs value in the industry.
Supplier relationship management srm research 2013tdolder
Over the last twelve years that we have conducted the Supplier Relationship Management (SRM) Survey, the market for SRM has steadily grown and companies continue today to invest in these critical applications. The growth in this market is a testament to the importance of this survey.
In addition to an overview of the major players in the market, the vendor survey shares the experiences, issues and questions that we see daily as procurement professionals implementing and optimizing SRM. Within the document, our expert colleagues share their views and experiences on SRM, resulting in cutting-edge opinion that offers a unique perspective on different facets of SRM. Major themes include the Seven Strategies for Future Procurement, Procurement and Sustainability, Usability and Demand Management, Supply Chain Finance and Procurement and Innovation.
Furthermore, the reader can find vendor profiles describing the participating vendors in greater detail. The descriptions cover information related to their specialization, the total scope of their offering, their distinguishing characteristics compared to competitors, the types of solutions offered (SaaS/In-house etc.), implementations and markets targeted.
In this session we explored innovation as a key driver in efficiently delivering business process operations and effectively meeting the business objectives and goals. Shyam Kerkar, AVP, TCS
Future of Procurement: The Technology Agenda SAP Ariba
Will technology be a game-changer for your procurement organization? Or just another tool for doing the same things, faster?
Oxford Economics surveyed more than a thousand procurement executives and non-executive practitioners around the globe for insights into what matters most to them, along with a look at the future of procurement. The result is a series of webinars and reports in key themes such as procurement collaboration, operations and measurements, technology, and human talent.
This presentation focused on The Technology Agenda, and featured Edward Cone, Deputy Director of Thought Leadership of Oxford Economics’ who reviewed the survey data. Here are some of the key topics covered in this presentation:
- Technology and it’s critical role to procurement’s progress, and which technologies have fundamentally changed the way the function operates
- New capabilities fuel internal collaboration and facilitate better partnerships with external suppliers
- Automation update and areas where automation plays a large role in core processes
- The future of automation from the executive perspective
- The value of automation for day-to-day operations from a practitioners view
- Technology powers risk management
- Strategies for measuring progress need a refresh – a new look at KPIs
- New technologies requires new skills
- Success hinges on tech capabilities
Accelerated Savings can be realized through effective category management strategies and supplier collaboration especially once the simple and low hanging sourcing categories are exhausted. Without a clear strategy on structuring an effective category management program that includes the combination of people, process and tools sustaining savings year over year becomes a daunting task. Successful sourcing programs leverage an optimal mix of Category intelligence, Strategic Sourcing technology and Supplier Collaboration strategies to execute shorter sourcing cycles, maintain bottom-line savings, and extend their sourcing efforts globally.
Attend this session to learn from leading edge companies from various industries how they measure, implement and realize accelerated savings through effective supplier collaboration, strategic sourcing and sound category management practices.
Gaining Competitive Advantage through Supplier Collaboration and Supplier Rel...TraceGains
If you have any questions or comments, please send them to connect@tracegains.com. We look forward to hearing from you.
Race to win, rather than race to the bottom!
Continued consolidation of the food supply base will lead to more powerful and assertive customers in some markets. These customers are placing increasing demand on the entire supply chain for reduced cost and higher levels of value delivery. While many companies focus on price reduction as a solution they soon realize that there is only so much supplier margin and they soon become in effective in trying to meet the increasing demands of the customer and company management. They also realize that there is a significant cost and time involved in changing and developing new suppliers.
The solution to increasing demand for value is to get business alignment across the entire supply chain. This requires value-based relationships will require substantial changes in behavior by the buyer and seller. This webinar will detail the need to establish clear processes through which buyers and suppliers interface and collaborate. The focus is on building and developing a Supplier Relationship Management (SRM) focus for your business.
Things covered in the seminar:
-How can a company build a process that delivers cost and value improvement Year on Year
Understanding the Supplier Relationship Management Process
-Identifying which suppliers are good candidates for SRM
-How to drive collaboration with suppliers
E-commerce: transforming Australian supply chainsRebecca Manjra
Australian retail supply chains are becoming more and more complex. They must be capable of managing increasing customer expectations, channel diversification and increasingly complex product sourcing strategies. A step-change in supply chain design and capability is required if retailers are to remain competitive. GRA has released a whitepaper explaining why online retailing is so challenging, what can be learnt from overseas, and how retailers can be positioned to profit through their online business.
In the field of business and management, data science is transforming how companies organize, operate, manage talent, and create value. In this talk, David will share his experience as a data scientist and consultant on data science in business – from business experimentation to planning process optimization. He will also reflect on the career progress as a data scientist and provide suggestions to young data scientists
Contents
- The journey to procurement excellence
- How world class organizations reduce costs
- How world class organizations mitigate risks
- IBM: The role and impact of technology in world class procurement organizations
- Summary
- Recommended reading
- Surviving and thriving with world class supply management
- An executive guide for managing risk in global sourcing
- Achieving spend visibility: benefits, barriers, and best practices
A Preliminary look at what trends will impact Purchasing Professionals in 2015. A continuation of popular series of discussions presented globally for the last 5 years by experienced purchasing professional Bill Kohnen. Primarily used as basis for further discussion at conferences and workshops.
- Why benchmark - and why can it be useful?
- What can we benchmark against, and who can help with the process?
- Benchmarking processes and techniques
- Pros and cons of different benchmarking options
- A suggested model for benchmarking the procurement function
- Developing improvement plans
How Gartner Helps Across the Entire IT Cost Optimization Life CycleChris Grow
IT Cost Optimization includes the practices, capabilities and behaviors taken by IT organizations and enterprises to balance the constraints of reducing costs, managing service levels and showing the business value of IT in pursuit of enterprise financial imperatives.
Strategies to Future-Proof Procurement: Are you ready? Webinar SlidesSAP Ariba
What you'll learn:
Get insight from James Vespoli, the CPO of PNC, and Ed Cone, Deputy Director of Thought Leadership, of Oxford Economics as they explore the results of recent Oxford research on the future of procurement. Discuss how perspectives differ between roles, see signs of concrete changes in progress, and take back ideas on how to future-proof your team. You’ll discover:
• Whether the organisational structure of procurement will develop as it becomes more strategic.
• How procurement talent can be developed and what capabilities will drive change in the function.
• How technology and a collaborative mindset are transforming procurement.
• Why our KPIs and time investments are not always mirroring our vision and goals.
Rachael Colley - Transformation of Procurement in the Changing NHS Landscape.Innovation Agency
Presentation by Rachael Colley, Head of Procurement Solutions and Innovation, NHS Shared Business Services on The Transformation of Procurement in the Changing NHS Landscape on Thursday 20 September at Northwich Memorial Court.
Is customer centricity just another management fad? Globally, companies are investing more than USD 10 billion annually to drive customer centric transformations, yet four in five are left unsatisfied.
Vendor Selection Matrix - Capacity Management - Top 15 Vendors in 2016TeamQuest Corporation
Independent analyst report on the top 15 vendors in capacity management software and SaaS. More than 1300 IT buyers of capacity management software were surveyed and more than 20,000 data points collected and evaluated. Vendors are ranked in terms of:
*Vision & Go-To-Market
*Innovation & Partner Ecosystem
*Company Viability & Execution Capabilities
*Differentiation & USP
*Breadth & Depth of Solution Offering
*Market Share & Growth
*Customer Satisfaction & Mindshare
*Price vs Value
TeamQuest was ranked #2 overall and has the highest scores for customer satisfaction and price vs value in the industry.
Supplier relationship management srm research 2013tdolder
Over the last twelve years that we have conducted the Supplier Relationship Management (SRM) Survey, the market for SRM has steadily grown and companies continue today to invest in these critical applications. The growth in this market is a testament to the importance of this survey.
In addition to an overview of the major players in the market, the vendor survey shares the experiences, issues and questions that we see daily as procurement professionals implementing and optimizing SRM. Within the document, our expert colleagues share their views and experiences on SRM, resulting in cutting-edge opinion that offers a unique perspective on different facets of SRM. Major themes include the Seven Strategies for Future Procurement, Procurement and Sustainability, Usability and Demand Management, Supply Chain Finance and Procurement and Innovation.
Furthermore, the reader can find vendor profiles describing the participating vendors in greater detail. The descriptions cover information related to their specialization, the total scope of their offering, their distinguishing characteristics compared to competitors, the types of solutions offered (SaaS/In-house etc.), implementations and markets targeted.
In this session we explored innovation as a key driver in efficiently delivering business process operations and effectively meeting the business objectives and goals. Shyam Kerkar, AVP, TCS
How to Choose the Right Marketing Automation PlatformSalesfusion
SiriusDecisions analyst Jen Horton covers:
1. Top use cases from the SiriusDecisions 2014 marketing automation platform adoption study
2. Emerging trends in the marketing automation marketplace
3. A framework for assessing current process needs and evaluating offerings against your priorities
Innovative Procurement Strategies for Thriving in a Networked EconomySAP Ariba
Building an agile procurement organization requires a focus on value, performance and capabilities.
Presented by Amy Fong – Senior Director, Procurement Executive Advisory - The Hackett Group
Axtria SalesIQTM integrates sales force deployment decision process, from strategy – to tactics – to operations, and provides an end-to-end solution for sales management to control the effectiveness and efficiency of the sales force.
Adapting to the Changing Landscape of Market Research: A Comprehensive Guide9 series
Technology breakthroughs, changing consumer behaviour, and sector-specific trends in the CPG, healthcare, eCommerce, and consumer sectors are driving the continual growth of the market research industry. Market research firms must adjust to these developments if they want to keep on top of trends and be competitive. This thorough manual seeks to assist you in navigating the shifting terrain and thriving in the fast-paced world of market research. https://bit.ly/3pgNlOw
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Advanced Operating Models Research Insights: MarketingGenpact Ltd
Growth and customer satisfaction are enterprises' top concerns in marketing executives' eyes. This research examines how technology, process re-engineering and advanced organizational structures such as shared services and outsourcing can tackle these challenges by making marketing operations more intelligent
This presentation is about -
Introduction to the Cloud Computing ,
Evolution of Cloud Computing,
Comparisons with other computing techniques fetchers,
Key characteristics of cloud computing,
Advantages/Disadvantages,
For more details you can visit -
http://vibranttechnologies.co.in/salesforce-classes-in-mumbai.html
2012 New Research Report - GEP Value Trends: Procurement Strategy GEP
Procurement leaders are concerned about gaps between the procurement function and the strategic priorities of the overall enterprise, and its constituent business units, as well as chronic resource and skills shortages. GEP Value Trends: Procurement Strategy examines these and other important findings in greater depth.
The Future of Procurement: Why is Technology Lagging Behind?SirionLabs
On September 25th 2018, IACCM and SirionLabs conducted this insightful webinar featuring experts from AT Kearney, Forbes Media, IACCM and SirionLabs. The discussion focuses on why traditional procurement technology strategies (primarily focused on deploying P2P and ERP suites) prove to be ineffective and how enterprises can leverage the emerging technology landscape to build a future-ready procurement eco-system.
This lecture slide was prepared for my guest lecture session in Bina Nusantara University's undergraduate program of International Business Management. It discussed the role of procurement function in an organisation, and how the function has been continuously evolved to meet market expectation by engaging business partners, as well as intra-company stakeholders. It shares top tips of how buyer can create value-add to the business from the book “Value-Added Purchasing” written by Eberhard E. Schening, PhD. Enjoy this as a part of your learning journey!
Model N 2013 annual Global Price Management Survey - Life Sciences Alex Rumble
Model N, yearly Global benchmarking survey on Gloval Price Management practices and techonogy.
Indicative of current trends and challenges for Market Access teams to manage global pricing and the technology available to ensure optimum pricing and margins.
EIT Digital Course - Generative AI Essentials
URL: https://professionalschool.eitdigital.eu/generative-ai-essentials
Second Version (Most Recent) - May 29, 2024
Presentation:
Recording: https://youtu.be/_1X6bRfOqc4
Article (20240514 - EIT Digital) - https://www.eitdigital.eu/newsroom/grow-digital-insights/personal-ai-digital-twins-the-future-of-human-interaction/
Jim Spohrer YouTubes
JCS Reid Hoffman meets his AI twin - URL: https://youtu.be/rgD2gmwCS10
JCS Jim Twin V1 YouTube English - URL : https://youtu.be/T4S0uZp1SHw
JCS Jim Twin V2 YouTube French - URL: https://youtu.be/02hCGRJnCoc
Jensen Huang (Founder & CEO Nvidia) at Stanford talking about H100
URL: https://www.youtube.com/watch?v=cEg8cOx7UZk
JCS AI Digital Twins of People (blog post) - https://service-science.info/archives/6612
First Version (Oldest) - Nov 27, 2023
Presentation - https://www.slideshare.net/slideshow/eitdigitalspohreraiintro-20231128-v1pptx/263977452
JCS Reflecting on Generative AI - https://service-science.info/archives/6521
T-Shaped Professionals:
The Past, Present, and Future of MyT-Me Development
by
Louis E. Freund, Jim Spohrer, Pavel Savva, Yash Gandhi
AHFE - HSSE 2024
Presented by
Lou Freund, Ph.D.
ISSIP Fellow
Professor Emeritus
San José State University
LEFreund@T-ShapeSolutions.com
Lou Freund's LinkedIn Profile: https://www.linkedin.com/in/louis-freund-05150518/
Recording: https://youtu.be/ZRYY85NxX8I
Slides: https://www.slideshare.net/slideshow/20240526-lou_freund-ahfe_hsse-t-shaped-skills-development-pptx/269349553
Conference: https://ahfe.org/board.html#hsse
ISSIP_Collab_SJSU_2024_Spring
Thank-you to the student team at SJSU for creating my Jim Spohrer AI Digital Twin (version 1) using the HeyGen.com platform
SJSU MIS (Management of Information Systems) Student Team:
Vincent Li (https://www.linkedin.com/in/vincentwli/)
Viola Shao (https://www.linkedin.com/in/viola-shao/)
Bradford Lee (https://www.linkedin.com/in/bradfordblee/)
Vy Nguyen (https://www.linkedin.com/in/vy-nguyen-communication/)
Victor Lin (https://www.linkedin.com/in/victor-lin27/)
Nikhil Bhatia (https://www.linkedin.com/in/nikhilbhatia89 /)
Join us at the Computer History Museum Celebration Friday May 24,2024 10am PT.
Deliverables
SJSU HeyGen English: https://app.heygen.com/share/f9b2e5170c61463e8a30daec60f0f01f
SJSU HeyGen French: https://app.heygen.com/share/dc221eecaf8f47f0a5a36960d51ca617
SJSU Case: https://bradfordbl.github.io
SJSU Whitepaper: https://www.slideshare.net/slideshow/20240515-sjsu-white-paper-revised-ai_digital_twins-pdf/268630197
SJSU_ISSIP_EC_Recording: https://youtu.be/YKSJUFxxAVo
SJSU_ISSIP_EC_Slides: https://www.slideshare.net/slideshow/20240515-issip_collab_sjsu_2024_spring-ai_digital_twins-issip_ec-final-presentation-pptx/268661169
ISSIP Thank-you
JCS Article to Present: https://service-science.info/archives/6612
JCS Training Data: https://youtu.be/DUqPYEp9buQ
JCS How_Made Recording: https://youtu.be/isQmUg_rZH8
JCS How_Made Slides: https://www.slideshare.net/slideshow/sjsu-students-ai-digital-twin-of-jim-spohrer-20240506-v2-pptx/267857304
JCS ISSIP Blog Post: https://issip.org/2024-collab-ai_digital_twins/
ISSIP_Collab_SJSU_2024_Spring
Thank-you to the student team at SJSU for creating my Jim Spohrer AI Digital Twin (version 1) using the HeyGen.com platform
SJSU MIS (Management of Information Systems) Student Team:
Vincent Li (https://www.linkedin.com/in/vincentwli/)
Viola Shao (https://www.linkedin.com/in/viola-shao/)
Bradford Lee (https://www.linkedin.com/in/bradfordblee/)
Vy Nguyen (https://www.linkedin.com/in/vy-nguyen-communication/)
Victor Lin (https://www.linkedin.com/in/victor-lin27/)
Nikhil Bhatia (https://www.linkedin.com/in/nikhilbhatia89 /)
Join us at the Computer History Museum Celebration Friday May 24,2024 10am PT.
Deliverables
SJSU HeyGen English: https://app.heygen.com/share/f9b2e5170c61463e8a30daec60f0f01f
SJSU HeyGen French: https://app.heygen.com/share/dc221eecaf8f47f0a5a36960d51ca617
SJSU Case: https://bradfordbl.github.io
SJSU Whitepaper: TBD
SJSU_ISSIP_EC_Recording: TBD
SJSU_ISSIP_EC_Slides: TBD
ISSIP Thank-you
JCS ISSIP Blog Post: https://issip.org/2024-collab-ai_digital_twins/
JCS Article to Present: https://service-science.info/archives/6612
JCS Training Data: https://youtu.be/DUqPYEp9buQ
JCS How_Made Recording: https://youtu.be/isQmUg_rZH8
JCS How_Made Slides: https://www.slideshare.net/slideshow/sjsu-students-ai-digital-twin-of-jim-spohrer-20240506-v2-pptx/267857304
Authors: By <a href='https://www.linkedin.com/in/bradfordblee/'>Bradford Lee (LI)</a>. <a href='https://www.linkedin.com/in/nikhilbhatia89/'>Nikhil Bhatia (LI)</a>, <a href='https://www.linkedin.com/in/victor-lin27/'>Victor Lin (LI)</a>, <a href='https://www.linkedin.com/in/vincentwli/'>Vincent Li (LI)</a>, <a href='https://www.linkedin.com/in/viola-shao/'>Viola Shao (LI)</a>, <a href='https://www.linkedin.com/in/vy-nguyen-communication/'>Vy Nguyen (LI)</a>.
May 6, 2024
Jim Spohrer (https://www.linkedin.com/in/spohrer/)
Thank-you to the student team at SJSU for creating my AI Digital Twin (version 1) using the HeyGen.com platform
For creating Jim Spohrer’s AI Digital Twin (version 1)
More coming here: https://issip.org/2024-collab-ai_digital_twins/
Also see: https://bradfordbl.github.io
SJSU MIS (Management of Information Systems)
Vincent Li (https://www.linkedin.com/in/vincentwli/)
Viola Shao (https://www.linkedin.com/in/viola-shao/)
Bradford Lee (https://www.linkedin.com/in/bradfordblee/)
Vy Nguyen (https://www.linkedin.com/in/vy-nguyen-communication/)
Victor Lin (https://www.linkedin.com/in/victor-lin27/)
Nikhil Bhatia (https://www.linkedin.com/in/nikhilbhatia89 /)
Training Data: https://youtu.be/DUqPYEp9buQ
Recording: TBD
Slides: TBD
ISSIP_AI_Collab_20240426
DIGITAL TWINS FOR PEOPLE IN BUSINESS AND SOCIETAL ROLES
Sponsor: Jim Spohrer
Advisors: Vittaldas Prabhu, Anshul Balamwar
Alumni Coach: Toni Rae
YouTube Title: 20240525 PSU Spring 2024 AI Digital Twins Pitch Video
ISSIP_AI_Collab (Academic-Industry Collaboration Lab)
PSU_Spring_2024_Team
Topic: AI Digital Twins of People
TITLE: DIGITAL TWINS FOR PEOPLE IN BUSINESS AND SOCIETAL ROLES
Students
Bryn Goldman (https://www.linkedin.com/in/bryn-goldman-penn-state/)
Natalie Grim (https://www.linkedin.com/in/natalie-grim/)
Gonzalo Rambla (https://www.linkedin.com/in/gonzalo-rambla/)
Clare Relihan (https://www.linkedin.com/in/clarerelihan/)
Shakeb Siddiqui (https://www.linkedin.com/in/shakeb-siddiqui/)
Advisors
Prof. Vittal Prabhu - PSU I&SE (https://www.linkedin.com/in/vittalprabhu/)
Anshul Balamwar - Doctoral Candidate (https://www.linkedin.com/in/anshul-balamwar/)
Toni Rae - SAP, Alumni Coach (https://www.linkedin.com/in/tonirae/)
Client
Jim Spohrer - ISSIP (https://www.linkedin.com/in/spohrer/)
ISSIP YouTube Recording: https://youtu.be/YGWCji0WAzA
ISSIP YouTube Recording GitHub Walkthrough: https://youtu.be/ACidQSnhwJs
PSU Learning Factory Recording : https://www.youtube.com/watch?v=i28yoQjc560
GitHub: https://github.com/Shakeb100/IISSIP-DigitalTwins
ISSIP Slideshare Presentation: https://www.slideshare.net/slideshow/20240425-psu-issip-spr-24-final-presentationpptx/267538622
ISSIP Slideshare Whitepaper: https://www.slideshare.net/slideshow/20240425-psuspring2024-aidigitaltwins-aicollab-white-paperpdf/267538710
ISSIP Publications Whitepaper: https://issip.org/learning-center/white-paper/
ISSIP Kickoff Presentation: https://www.slideshare.net/slideshow/20240118-issipcollabpsu-v1-ai-digital-twinspptx/267539877
ISSIP Blog Post: https://issip.org/2024-collab-ai_digital_twins/
ISSIP_Events_20240313
ISSIP Website Event URL:
https://issip.org/event/issip-ambassador-kevin-clark-of-content-revolution-to-kick-off-ambassador-event-panel-series-2024/
Title: Customer Wellness & Fitness - Free ISSIP Webinar
Date: March 13, 2024 (Wednesday)
Speakers:
Kevin Clark - Lead Panelist and ISSIP Ambassador, Founder and President, Content Evolution
https://www.linkedin.com/in/kevin-clark-0057b81/
Martin Vilsøe - US CEO, Implement Consulting Group
https://www.linkedin.com/in/martin-vilsøe-a51981/
Max Turner - SVP emeritus for Market Insights and Research for Bank of America Merrill Lynch
https://www.linkedin.com/in/mackturner/
Abstract:
Customer Wellness & Fitness reveals the major cycles and moments of joy and disappointment in strategic service outsourcing engagements. At the core of this thesis is applying the physician’s Hippocratic Oath to complex service engagements: “To Do No Harm.” Service agreements describing these engagements generally last anywhere from three years to ten years and represent hundreds of millions and at times billions of dollars of revenue over the contract period. We discover the first six months prior to contract signing and the first six months after contract signing represent a critical year. This is when the seeds are sown in the soil of the relationship for sustainable satisfaction and healthy performance or dissatisfaction and interaction illness. Developed diagnostics allow teams to understand if working together is on-track for success or will derail and wither early-on. Starting with inquiry and research for IBM clients and then observations with other enterprises and their clients value chain partners, there are observable patterns contributing to customer wellness and fitness across a constellation of enterprise activities. The good news: Most derailment factors are preventable. The bad news: Organization inertia and inappropriate incentives along with insufficient key performance indicators (KPIs) and service level agreements (SLAs) whether delivered by people or platforms continue to plague strategic relationships.
With support from:
Jim Spohrer - Board of Directors
https://www.linkedin.com/in/spohrer/
Christine Ouyang - Ambassador Leader
https://www.linkedin.com/in/christine-ouyang/
Michele Carroll - Executive Director
https://www.linkedin.com/in/mmcarroll/
Recording: https://youtu.be/W6JqyuXOC8Q
Slides: https://www.slideshare.net/slideshows/20240313-customerwellnessandfitness-issipambassadors-kevinclark-pptx/266786796
Progress_Update_and_BoardOfDirectors_Call
January 31, 2024
Michele Carroll, ISSIP Executive Director
Deb Stokes, ISSIP President
ISSIP Leadership - https://issip.org/issip-leadership/
Agenda
Welcome - Michele Carroll
President’s Welcome - Deb Stokes
-Recognize Outgoing President
-Vision for 2024
ISSIP 2023 in Review
Overall - key metrics - Michele Carroll
Events, Publishing - Jim Spohrer
Awards - Haroon Abbu
Ambassadors - Christine Ouyang
AI Collab Pilot - Debra Satterfield
New in 2024 - Vaishali Mane
- Give. Get. Grow! 2024!
ISSIP Community: Why I Joined, Best in 2023, Priority 2024
Institutional, BOD Members
Closing - Deb Stokes
Recording: https://youtu.be/QH80aMx2kJA
Slides: https://www.slideshare.net/slideshows/20240131-progressupdateboardofdirectorspptx/266018822
20240117 MyTMe - The T-shape metric - ISSIP Workshop 1-17-24.PDF
MyT-Me Your Personal T-Shape Scoring App
ISSIP (https://www.ISSIP.org)
Presented by
Lou Freund, Ph.D.
ISSIP Fellow
Professor Emeritus
San José State University
LEFreund@T-ShapeSolutions.com
For support exploring the platform:
Email: LEFreund@T-ShapeSolutions.com
and/or
Connect on LinkedIn with Pavel Savva (add a message "MyTMe")
Pavel_Savva (https://www.linkedin.com/in/pavelsavva/)
Lou_Freund (https://www.linkedin.com/in/louis-freund-05150518/)
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
2. 6/24/2013 2
M&A, consulting, business management & strategy, sales management,
leadership, shared services, supply chain, procurement, sustainability
Drive for results, Timely decision-making, Taking ownership,
Leadership, People Engagement
Broad and deep industry C-Level relationships, lead people and
organizations
Consulting,SalesManager,Solutiondesign
IndustrialSector,developindustryinsight,
clientrelationships,electronics,mining,
chemical&petroleum,consumerproducts,
retail,banking,financialservices,
Globalsalesleadership,buildorganization
UnitedStates,Canada,Brazil,China,
Japan,Asean,EU,
plan to grow my T-shape
1. Depth
2. Breadth
3. Strength
4. T-Shaped service
innovation expertise
Brian Hagaman’s T
Shape analysis
3. 6/24/2013 3
Promote service innovation and link service
innovation in procurement
Procurement Service is the application of
knowledge and resources for the
benefit of others
Procurement Service innovators are often
“T-shaped” professionals with depth &
breadth of knowledge, and the ability
to span boundaries and rapidly
synthesize diverse perspectives.
Modern procurement service systems and
platforms scale-up new service
offerings globally rapidly (innovation).
Category expertise
Leadership – influence
Cost Reduction
Value improvement
Procurement Engineers
Category Managers
Leadership skills
Strategic sourcing systems -Emptoris
Procure to pay systems - ERP
Procurement One Place
Supplier Connections
Jim Spohrer - ISSIP Intro 20121020
4. 6/24/2013 4
Procurement is becoming a more important
function
Service
Value
Service
Execution
Service
Capability
Service
Delivery
Procurement Service Systems are composed of
People: CPO, Category Managers, Purchasing
Agents, Procurement Engineers
Processes: source to contract, procure to pay
Technologies: procure to pay, catalogues,
spend analytics, Sourcing/Auctions/bid
evaluations, contract management, supplier
lifecycle management
Organizations: center led, global, hybrid
shared information: spend, categories, demand
Create and deliver value to customers,
suppliers/providers, other stakeholders
6. 6/24/2013 6
Capable: Align and Development of Procurement Capability
• quality of services
• Improving on procurement basics is
essential, especially for those companies
whose procurement organizations are not
yet delivering optimal results
Service
Capability
9. 6/24/2013 9
Category management and procurement
engineering are delivering service value
• Innovation
• Global Growth
• Improve business performance across all functions with data-driven
insights
• develop and implement cost reduction strategies
• Develop supplier base
• Implement Design Change & business model changes.
Service
Value
11. 6/24/2013 11
Growth of procurement engineering as a major
change to enterprise strategy that companies are
adopting
• Procurement engineering is focused on improving quality, cost in product design, and
getting technical expertise into its supply chain/procurement process.
• Procurement (service) engineers design interactions with the same rigor industrial
engineers design physical processes
• Corporations have grown their group of procurement engineering experts, with
engineering backgrounds, are dedicated to making sure things are designed
efficiently for the supply chain and decide if a product has certain materials or
processes that could be substituted with something else, an expert would make that
recommendation to the engineer/designer.
• Procurement engineering is focused on value management, that extends beyond
procurement in an organization and requires cooperation between numerous
participants, both internal and external.
• Multi functional teams, led by procurement engineering, are represented by
procurement, engineering, manufacturing, marketing, and logistics as well as key
supplier personnel jointly seek solutions to lower total cost, improve performance, or
improved accommodation of customer requirements.
• Procurement engineering is driving Pro-Active Customer Cost Reduction in the areas
of Operations, Supply Chain Management, Materials and Cost Management via
Lean, Six Sigma and Kaizen methodologies.
• Procurement engineering is participating in initial product development activities, such
as FMEA, contribute cost reduction ideas and sourcing recommendation.
12. 6/24/2013 12
Procurement and sourcing requires a broad
range of analytical and decision making skills
• Influential
• resource optimization
• global efficiencies with market responsiveness
• Optimize operations globally
• Reinvent processes and integrate functions, removing complexity and
uncovering new efficiencies
• Partnering with other companies in the supply chain that offer better
efficiencies
Service
Execution
14. 6/24/2013 14
In many organizations the role of procurement/
sourcing in “services procurement” and the
services supply chain is not clearly defined.
• This creates unclear expectations in service contracts and a lack of a
definitive process for the procurement of services.
• Procuring services
• Contracting for services - Service Contracts – Master Service
Agreement (MSA) and Statement of Work (SOW)
• Services Procurement, supplemental labor, staff augmentation
• Supplier-Side Economics: Making Vendor Relationships an Enduring
Source of Competitive Advantage
• Acquisition Integration – Services design, Synergy,
• Analytics as a service
• Innovation in outsourcing, Procurement practices and incentives
focused on cost are real blocker to effective innovation in outsourcing
relationships.
15. 6/24/2013 15
More information
• CPO Study landing page at:
www.ibm.com/business/value/chief-procurement-officer
• Questions
• Offer
•
•