The document discusses Cavanna Packaging Group's service division and efforts to make their machines smarter. It summarizes: 1) The service division services over 5,300 machines worldwide and offers spare parts, service calls, testing, and modifications. 2) Cavanna is using Rockwell Automation technology like ControlLogix PACs and Studio 5000 to automate their SLIM flow wrapping machines and collect production data on OEE and TCO. 3) Cavanna is implementing remote assistance technologies like eWon routers, eCatcher VPN, cameras, and smart glasses to help customers solve problems themselves or get remote help from Cavanna technicians.

1. Cavanna Packaging Group
“Smart” Machines and Problems Solving
Automation Fair – November 19th, 2015 Chicago, Illinois USA
© 2015 Cavanna Packaging Group - Integrated Flow Wrapping Systems - www.cavanna.com
Service Division
Dr. A. Caccia Dominioni – Service Director

2. CAVANNA PACKAGING GROUP
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3. CAVANNA SERVICE DIVISION
Business unit to serve about 5300 machines in the word
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Service Division
1) SPARE PARTS
4) SERVICE PACKAGE:
• INTERACTIVE SPARE PARTS CATALOGUE
• MAINTENANCE VIDEOS FOR MAINTENANCE
• SMART GLASSES FOR REMOTE ASSISTANCE
• E-LEARNING (2016)
2) SERVICE CALL
• TRAINING
• FLOWPACK ACADEMY
3) TEST-C-LAB
• FILM TESTS
MODIFICATION
NEW SIZES AND
ELECTRONICS REVAMPING*
*We handle about 15 electronic revamping per year and we need a reliable partner for that! This is why we
have chosen Rockwell Automation.

4. A RELIABLE PARTNER – OEM PARTNER NETWORK™
Cavanna SLIM – “brain” and “heart” driven By Rockwell Automation Allen Bradley
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• The Cavanna SLIM flow-wrapping
machine is an example of an
innovative ethos coupled to
customer demands for
advanced, high-yield machines
• Allen-Bradley® products from
Rockwell Automation to
manage its primary functions
• Allen-Bradley ControlLogix® or
CompactLogix® Programmable
Automation Controller (PAC) as
automation and motion
solutions
• Studio 5000 as
programming software
• New Kinetix 5500
Ethernet/IP platform
• FactoryTalk View
ME platform
• All these benefits in combination increase overall
equipment effectiveness (OEE), which ultimately
lowers the total cost of ownership (TCO)
• We work together with Rockwell Automation to improve
our machines performances and accessibility, and to
enhance their flexibility and efficiency

5. SMART MACHINES – WHY?
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A) TO COLLECT PRODUCTION DATA
• OEE (overall equipment effectiveness)
• TCO (total cost of ownership)
B) TO “MANAGE” PROBLEM SOLVING:
• HELP YOURSELF:
• Alarms and diagnostic
• Trouble shooting
• Preventive maintenance
• Animation Videos
• Spare parts identification
• LET ME HELP YOU (HOT LINE) by:
• Remote assistance
• Cameras
• Smart glasses
A great way
to transfer
info

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OEE – Overall Equipment Effectiveness
(general efficiency of equipment): it is the rate between what a machine theoretically could produce and what actually did.
It takes in account the most common and important causes of loss of productivity, subdivided into the following three main categories:
 Availability = Effective producing time / Planned producing time;
 Performance = Number of pieces really produced / Number of producible pieces;
 Quality = Number of non-defective produced pieces / Number of produced pieces.
T.C.O.-Total cost of ownership: is an economic approach used to calculate all costs of the life-cycle equipment from purchase to
dismantling (purchase, installation, operation, maintenance and dismissing).
TO COLLECT PRODUCTION DATA

7. TO COLLECT PRODUCTION DATA
A practical case
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Besides one of our clients in Netherlands, we have installed a system of cameras and sensors to monitor the
operations and collect the OEE data.

8. TO COLLECT PRODUCTION DATA
Rockwell Automation Remote HMI
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FINAL RESULT: a number of data immediately available in HMI to monitor OEE

9. A GREAT WAY TO TRANSFER INFOS
eWON Talk2M e Catcher
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10. A GREAT WAY TO TRANSFER INFOS
eWON Talk2M
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Talk2M is an hosting service
handled by a reliable provider,
Rackspace, that guarantee
99,6%/year availability of
service.
Ethernet Router, with optional
GPRS/EDGE module, is installed
on one machine of packaging
plant.
eCatcher, a SW VPN tool, is
installed in every in house PC
devoted to connection on
purpose.
Native handling of EthernetIP
protocol is used for communication
with Allen Bradley PLCs.

11. TO “MANAGE” PROBLEM SOLVING
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HELP YOURSELF
• ALARM AND DIAGNOSTIC
(diagnostics and alarm messages more and
more detailed)
TCO APPROACH
• Increase performance and reduce
downtimes
• Learning by doing
• Money saving

12. TO “MANAGE” PROBLEM SOLVING
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• TROUBLESHOOTING • PREVENTIVE MAINTENANCE
(animated maintenance for part life cycle)

13. TO “MANAGE” PROBLEM SOLVING
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• Animation videos (on tablet)
• Spare parts indentification with
interactive catalogues (on tablet)

14. TO “MANAGE” PROBLEM SOLVING
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LET ME HELP YOU by remote assistance:
• eWon
• Cameras
• Smart glasses
At factory site
In house

15. Cavanna Packaging Group
Thank you for your attention!
© 2015 Cavanna Packaging Group - Integrated Flow Wrapping Systems - www.cavanna.com
Service Division