This document outlines a 3-day training program for new management trainees at ADNL. The training focuses on developing competencies in attitude, adaptability, achievement and analytical thinking. Each day covers 2 competencies through exercises and assessments. Day 1 addresses positive attitude and adaptability to change. Day 2 focuses on achievement orientation and analytical thinking. Day 3 improves continuous improvement and attention to detail. The goal is for trainees to practice these competencies to better handle job pressures and customer relationships. An evaluation at the end will provide feedback to top management.

1. Team –
1. Aniket Ganguly (02)
2. Bikram Roy (06)
3. Sandeep Kumar Swarnkar
(17)
4. Samarpita Paul (16)
5. Soham De (20)
6. Souvik Ghosh (21)
Company Name:
ADNL

2. Our Call to Action
 Development of Attitude,
Adaptability & Achievement
related Competencies for our
new Management Trainees
 Incorporation of the Behavioral
Indicators Competencies in a 3
day duration Program , to get
them ready for the Action!!!
 Monitoring the training Session
and Questionnaire Feedback for
Improvements
Training Program for Management Trainees

3. • Basic Assessment of the Trainees .
• Design & Develop Training Materials in
coordination with respective HOD’s
• Take Real Life Problem situations and take
Feedback about same during Training.
• Implement the Training
• Evaluate the Training
• Anonymous Feedback to Top Management
about the Training
Key Steps in the Training Program
Program Outline

4.  Job Description
• Identify problems affecting
Customer experience and value
• Analyze problems and identify the
root cause of the problems
• Develop solutions in consultation
with the people involved in the
process
• Evaluate the solutions and
recommend the final solution
• Explain the solution and gain the
buy-in of all the stakeholders
• Implement the solution
Management Trainee
Debriefing
Who are we Training
 Get to Know the Trainees ~ Beginning
Intro about the Trainees

5. Highlights of Training Schedule
Day 1 [ Team Members – 6 ; Trainer – 1 , ( 09 :00 AM to 2 PM)
 Training on Positive Attitude :
 Explain Steps to Develop a positive mental & Work attitude.
 Outlining factors that determine or influence attitude.
 Training on Adaptability to Change:
 Make changes work rather than only identifying why change
will not work.
 Adapting to change quickly and easily.
Day 2:[ Team Members – 6 ; Trainer – 1 , ( 09 :00 AM to 2 PM)
 Training on Achievement Orientation:
 Sets and meets challenging objectives, find better or more
efficient ways to do things, and competes against a self
defined standard of excellence.
 Analytical Thinking:
 Building a logical approach to address problems or
opportunities or manage the situation at hand by drawing on
own knowledge and experience base and calling on other
references and resources as necessary
Day 3:[ Team Members – 6 ; Trainer – 1 , ( 09 :00 AM to 2 PM)
 Continuous Improvement:
 Sets and meets challenging objectives, find better or more
efficient ways to do things, and competes against a
selfdefined standard of excellence.
 Attention to Detail:
 Thoroughness in accomplishing a task through concern for all
the areas involved, no matter how small.

6. • Behavioral Indicators
• Approaching challenges with a positive,
"can-do" attitude.
• Expressing belief in own viewpoint and
ability.
• Expressing appropriate independent
judgement.
• Comfortable recognizing and utilizing
expertise of others.
• Accepting constructive criticism, learns
from mistakes and adjusts behavior
appropriately.
• Presenting own ideas to the group
confidently and clearly
• Bounces back" from negative events.
• Approaching others, despite the risk of
possible rejection
Training by Competencies
Positive Attitude
To Demonstrate a positive image of self and
own abilities, and a willingness to exercise and
trust one's own
Judgement.
Exercise Tidbits :
Ask all Participants to share their own story of Career Struggles and point out the Positives from them

7. • Behavioral Indicators
• Seeking full understanding of new
procedures or methods resulting from a
change.
• Asking questions to understand the
objective(s) being sought through
communicated changes.
• Adapts to change quickly.
• Talks positively about changes with co-
workers.
• Shows willingness to learn new methods,
procedures, techniques, or systems resulting
from departmental or organization-wide
change.
Training by Competencies
Adaptability to change
Responds to change with a positive attitude and
a willingness to learn new ways to accomplish
work activities and objectives.
Exercise Tidbits :
Based on Beginning Feedback about Background of Trainees, Share KPI of alternate Trade Lines to them and ask them to
solve a Real Life Problem.

8. • Behavioral Indicators
• Taking calculated risks to achieve
goals.
• Works to exceed existing quality
standards or beat deadlines.
• Comfortable recognizing and utilizing
expertise of others.
• Competing against one's own
standards of excellence in addition to
company standards
Training by Competencies
Achievement Orientation
To Set and meet challenging objectives, find better
or more efficient ways to do things, and competes
against a self defined standard of excellence
Exercise Tidbits : ( Team Building Exercise )
Share Single Problem to Multiple Groups among Trainees , and assess the solution from each of the Groups and come to a
joint solution.

9. • Behavioral Indicators
• Undertakes a complex task by
breaking it down into manageable
parts in a systematic, detailed way.
• Analyzing situations logically to
identify causes and draw solid
conclusions..
• Anticipates the consequences of
situations.
• Rapidly identifies key issues in a
complex situation
Training by Competencies
Analytical Thinking
Builds a logical approach to address problems or
opportunities or manage the situation at hand by
drawing on
own knowledge and experience base and calling on
other references and resources as necessary
Exercise Tidbits :
Giving a task to evaluate how to generate Recurring business from corporate customers.

10. • Behavioral Indicators
• Pays attention to, the processes or
elements leading to the
accomplishment of results.
• Improving quality and/or efficiency.
• Seeking constantly to, improve level
of results.
• Seeking constantly to improve
efficiency.
• Seeking constantly to eliminate
waste.
Training by Competencies
Continuous Improvement
Constantly looks for incremental improvements in work
processes and results.
Exercise Tidbits :
Participants asked to reduce their Lead Time of Work by half, List out Possible Ways out to reduce Time Killing Works,
redundant Works.

11. • Behavioral Indicators
• Provides accurate, consistent
numbers on all paperwork.
• Provides information on a timely
basis to others who need to act on it.
• Provides information in a useable
form. to others who need to act on it.
• Double-checks the accuracy of
information and work product.
• Carefully monitors the details and
quality of own and others' work.
• Expresses concern that things be
done right, thoroughly, or precisely
Training by Competencies
Attention to Detail
Thoroughness in accomplishing a task
through concern for all the areas involved, no
matter how small.
Exercise Tidbits :
Participants asked to go through the image carefully for 10 sec and notice all items and detailing of the image.

12. Training by Competencies
Attention to Detail

13. Evaluation & Feedback
Quiz & Debates
Conduct short 10 mins Quiz ~ 10 Questions
to each .
Winner gets Prizes
• Feedback to Management
• Individual Assessment Report sent to
Top Mgmt.

14. Objectives for Management Trainees
 To follow a more practical and professional approach where first of all
predefined, real life based, application-oriented competencies are defined.
 To ensure attainment of competencies through precise measurable
learning outcomes in behavioral terms.
 To go beyond mere accumulation of knowledge from textbooks and tests
to enable Management Trainees to practice acquired competencies in their
daily work life.
Gains from Training Exercise
How it helps our organization
 Since Behavioral indicators are traits or behaviors that employers
and managers can use to assess the competencies of their
employees, we can asses our Management Trainees as to how
they can cope up with various Job timeline Pressures and
Customer Relationships.
 Management trainees undergo this training that will enable them
to advance to management positions within an organization. They
work closely with senior personnel, learning techniques and
gaining the knowledge required to run a company smoothly.
Management Trainees might be required to deliver presentations
and complete evaluations.

15. Thank You