Viral marketing is a form of word-of-mouth marketing where messages are spread exponentially through people sharing content. It utilizes electronic means like social media to spread messages about a brand in the hopes of achieving a desired outcome like increased awareness or sales. There are two types - organic campaigns that spread naturally and amplified campaigns that are strategically planned by marketers to control the message and set defined goals.
2. Is a form of word of mouth marketing
which aims to result in a message spreading
exponentially.
It is easily passed on.
The number of people who have been
“infected” grows exponentially.
3. First coined by Jeffrey Rayport in
an article
“TheVirus of Marketing” in the
December ’96 issue of Fast
Company.
Existed ever forever.
4. A message is spread exponentially
Results in a desired outcome for a brand
Utilizes electronic means to spread messages
5. The sign-up link
Within the first 3
years and today
has over 260
million users
worldwide
6. There are two types of viral marketing
campaigns:
Organic or in the wild campaigns
Amplified or controlled campaigns
7. Little or no input from the marketer
Usually negative messages about a brand
8. PositiveWord of
Mouth
Tremendous brand
equity at a marginal
cost
Increased sales from
30,000 in 1994, to
430,000 in 1995 and
four times that the
following year.
10. A microsite. Ensure that it is
easy to link to the main web
site.
Brand awareness.Targeting
the right demographic, and
that branding is clear
Direct response. From
newsletter sign-ups, to
collaboration on consumer
generated media.
11. Stormhoek, a South
African winery
Voucher is true
between 30 November
and 10 December
Blog
www.stormhoek.com
27 November - 37,000 downloads
1 December - 715,000 times.
By 5 December - 3.5 million times
A 60% increase in
weekend sales
12. 1. DEFINETHE AIMS OFTHE
CAMPAIGN, AND HOWYOU WILL
MEASURE SUCCESS
Building brand awareness
Driving traffic to your web
site
Growing anticipation for a
new product
Building lots of SEO links or
Making sure customers
make a purchase right
away.
2. PLAN A MESSAGE OR CONTENT
THAT USERSWANTTO SHARE
Make something scarce
Make something free and
abundant
Be very funny
Be very interesting
Be very informative
Be very educational
Be very unusual
Be a little cryptic
Be the best
Create something users want to
copy
Present the tools for a mashup
13. 3. MAKEYOURCONTENT EASYTO
SHARE
Emails should include
“forward to a friend” and a
“send to a friend” links
4. MAKE IT AS SIMPLE AS POSSIBLE
FOR USERSTO GET INVOLVED
Easy as possible to
sign-up and get interacting.
14. 5. BE AUTHENTICAND
TRANSPARENT
6. PROVIDE AN INCENTIVE FOR
SHARINGAND INTERACTING
People like to be seen by
their friends and colleagues as
Resourceful
Caring
Humorous,
and the content you create
should tie in with those values.
Financal:
• gift voucher
• share 5 for prize
15. 7. MAKETHE MESSAGE
AVAILABLE
Sophisticated ARGs
(alternative reality games)
usually involve hiding
messages and making
them cryptic
Using forums and inciting
blog comments
8. USE A STRONG CALLTO
ACTION
Be very clear about the
action you want the user to
take next:
Send this video to a friend.
Forward to a friend.
Play now!
16. 9.TRACKAND ANALYSE,AND
OPTIMISE
Monitor interactions with
your brand from consumers,
so you can see growth and
response.
forwardtrack.eyebeamresear
ch.org (shows the
geographical spread of a
campaign over time)
TubeMogul
(www.tubemogul.com)
VidMetrix
(www.vidmetrix.com)
10. GET LUCKY
Careful planning and
great content with an
enticing incentive should
all result in a campaign that
is successful.
17. Be prepared for the traffic
Availability; information; if for
increasing sales – sufficient stock in
place
Start relationships
Retention of new customers,
communication
Prepare a marketing
success report
Preparing useful case studies,
screenshots and contact details.
18. Trying to manipulate word of mouth, and
comes from the term “grassroots
campaigning”.
Negative comments
Blogs
“Not good experince”