IMPACT OF
“GENERATION Z”
ON MODERN
TRENDS IN
MARKETING
PREPARED BY
STUDENT OF 36
GROUP
FACULTY OF
INTERNATIONAL
ECONOMY
SERHII SHULHA
PLAN
1. Essence of the concept
2. Factors that has formed the
generation
3. Key features of this social
group
4. Their economical behavior
5. Marketing challenges to
conquest loyalty of Gen Z
1 PART
ESSENCE OF
THE CONCEPT
Generation Z, also
known as the
iGeneration, Post-
Millenials, or the
Homeland Generation
is cohort of people who
were born in the late
1990s to mid-2000s.
DEMOGRAPHIC POINT OFVIEW
Major generations of the Western world
Lost Generation 1890-1920 Formed by consequences WWI
Greatest Generation 1900-1927 Formed by Great Depression and WWII
Silent Generation 1928-1945 Was comparatively small
Baby boomers 1946-1964 Were born in big families
Generation X 1965-1980 Were affected by shifting of values
Millennials (Y) 1981-1999 Were affected by shifting of lifestyle
Generation Z 2000-2010 Are affecting by internet in all spheres
Generation Alpha 2010≈2030 Will be the biggest & the most educated
WHY WE SHOULD PAY ATTENTION FORTHEM?
They're entering their
early twenties
They're getting their
first regular job
Their buying power is
increasing now
WHY IT'S ATREND IN MARKETINGTODAY?
Researches
Targeting
Brand
loyalty
[1]
2 PART
FACTORS THAT HAS FORMED THE GENERATION
Spreading of
internet
Globalization
Postmodernizm
1. SPREADING OF INTERNET
1)Ability to
communicate
constantly
2)Ability to get
necessary information
during few seconds
3)Feel that internet is
natural part of their
material life
2. GLOBALIZATION
Ability to
travel freely
Open
access to
goods from
all over the
world
3. POSTMODERNIZM
Consumerism
Crisis of
traditional
values
Development
of information
technologies
Environmental
problems
Features
of their
time
3 PART
KEY FEATURES OF THIS SOCIAL GROUP
Reverse
effect
• Degrowth
movement
• Digital ascetism
Direct
influence
• Consumerism
• Forming of the
digital nation
PSYCHOLOGICAL FEATURES OF THE GROUP WHICH FORMED BY
DIRECT IMPACT OF ENVIRONMENT
Formation a
group of digital
natives
Production of
modern
consumption
habits
PSYCHOLOGICAL FEATURES OF THE GROUP WHICH FORMED BY
REVERSE IMPACT OF ENVIRONMENT
Degrowth
movement Digital
ascetism
Followers of such ideas are
representatives of counterculture,
like in 60-s, but they are not so
numerous.
COMMON PSYCHOLOGICAL FEATURES OF THE GROUP WHICH
FORMED BY DIRECT IMPACT OF ENVIRONMENT
Liberalism
LGBT rights
Abortion
Environmentalism
ECO policies
Earth care
Consciousness
Health
awareness
Social
responsibility
Despite of big differences between Earth’s regions,
there’re some general points that are sharing by
the social group all over the world.
LIBERALISM
[2]
LIBERALISM
[2]
ENVIRONMENTALISM
[2]
0
10
20
30
40
50
60
70
80
90
Tried alcohol Driving without seat-belt Teen pregnancy
Social indicators
Generation X Generation Y
CONSCIOUSNESS
[3]
4 PART
Welcome
to 50-s
THEIR ECONOMICAL BEHAVIOR
“If Hannah Horvath from ʻGirls’ is the typical millennial — selfinvolved,
dependent, flailing financially in the real world as her expectations of a
dream job and life collide with reality — then Alex Dunphy from
ʻModern Family’ represents the Gen Z antidote,”. “Alex is a true Gen Z:
conscientious, hard-working, somewhat anxious and mindful of the
future.”
Said Lucie Greene, the worldwide director of the Innovation Group at J.
Walter Thompson
[4]
EARNING BEHAVIOR
Diligence Stability Rationalism
CONSUMING BEHAVIOR
Food
More
vegetables
Balanced diet
Accommodation
Small flats
“No” to big
houses
Transport
Public is in
favor
Sharing
services
5 PART
MARKETING CHALLENGES TO CONQUEST LOYALTY
OF GEN Z
Transparency
Compassion
Loyalty
to
values
6 tips for brands to be successful
among Gen Z
Reflecting
values in
company’s
product
Reputation
Communication
[5]
TRANSPARENCY
[5]
Brands and businesses are no
longer in the game only for profit
and to increase their capital.
Now, companies have started to
become honest about their
intentions and actually care
about the global perception of
their brand and people’s
opinions.
COMPASSION
[5]
Generation Z constantly monitors whether or not
corporations, brands, and governments care about the
future of young people. This is because caring and doing
good are the main connection points between brands and
Gen Z consumers today. Even more important than
product quality and benefits.
REPUTATION
[5]
People today remember and don’t
forget what you did in the past. If
you have a bad reputation, don’t
expect people to believe you
suddenly care about the world
around you. Instead, you will have to
earn the trust of Generation Z.
LOYALTY TO VALUES
[5]
A socially-responsible mission should be deeply instilled in
everything that your company does, from work processes
to product manufacturing and customer experiences.
Because if Generation Z customers don’t like what you do,
and even more importantly, how you do it, they will let the
world know about it before you can intervene and solve
the issue.
COMMUNICATION
[5]
It is essential to constantly engage and talk with
your customers. You must be transparent about
your approach. And you must become a brand that
is all about action, instead of just words.
REFLECTING VALUES IN COMPANY’S PRODUCT
[5]
As you can see, Generation Z is all about experiences.
You can’t put a product on a shelf with a price tag and
expect Millennials and Gen Z to come and buy it! You’ll
have to sell the product experience. The problem that the
product solves makes Gen Z consumers put their money
in your pockets.
LIST OF SOURCES
1. The Top 9 Marketing Trends to Look for in 2020. Published on DECEMBER 27, 2017.
https://www.quicksprout.com/marketing-trends/
2. Generation Z: Global Citizenship Survey. Varkey Foundation. Retrieved NOVEMBER 15, 2019.
https://www.varkeyfoundation.org/media/4487/global-young-people-report-single-pages-new.pdf
3. Teenagers' Health, Educational Outcomes Improving, Report Finds. By Evie Blad on
JUNE 21, 2016.
http://blogs.edweek.org/edweek/rulesforengagement/2016/06/teenagers_health_educational_out
comes_improving_report_finds.html
4. Move Over, Millennials, Here Comes Generation Z. By Alex Williams. The New York Times.
https://www.nytimes.com/2015/09/20/fashion/move-over-millennials-here-comes-generation-
z.html
5. Generation Z and How They Influence the Future of Businesses. JULY 02, 2019.
https://devrix.com/tutorial/generation-z-influence-future-businesses/

Presentation on generation's theory

  • 1.
    IMPACT OF “GENERATION Z” ONMODERN TRENDS IN MARKETING PREPARED BY STUDENT OF 36 GROUP FACULTY OF INTERNATIONAL ECONOMY SERHII SHULHA
  • 2.
    PLAN 1. Essence ofthe concept 2. Factors that has formed the generation 3. Key features of this social group 4. Their economical behavior 5. Marketing challenges to conquest loyalty of Gen Z
  • 3.
  • 4.
    ESSENCE OF THE CONCEPT GenerationZ, also known as the iGeneration, Post- Millenials, or the Homeland Generation is cohort of people who were born in the late 1990s to mid-2000s.
  • 5.
    DEMOGRAPHIC POINT OFVIEW Majorgenerations of the Western world Lost Generation 1890-1920 Formed by consequences WWI Greatest Generation 1900-1927 Formed by Great Depression and WWII Silent Generation 1928-1945 Was comparatively small Baby boomers 1946-1964 Were born in big families Generation X 1965-1980 Were affected by shifting of values Millennials (Y) 1981-1999 Were affected by shifting of lifestyle Generation Z 2000-2010 Are affecting by internet in all spheres Generation Alpha 2010≈2030 Will be the biggest & the most educated
  • 6.
    WHY WE SHOULDPAY ATTENTION FORTHEM? They're entering their early twenties They're getting their first regular job Their buying power is increasing now
  • 7.
    WHY IT'S ATRENDIN MARKETINGTODAY? Researches Targeting Brand loyalty [1]
  • 8.
  • 9.
    FACTORS THAT HASFORMED THE GENERATION Spreading of internet Globalization Postmodernizm
  • 10.
    1. SPREADING OFINTERNET 1)Ability to communicate constantly 2)Ability to get necessary information during few seconds 3)Feel that internet is natural part of their material life
  • 11.
    2. GLOBALIZATION Ability to travelfreely Open access to goods from all over the world
  • 12.
    3. POSTMODERNIZM Consumerism Crisis of traditional values Development ofinformation technologies Environmental problems Features of their time
  • 13.
  • 14.
    KEY FEATURES OFTHIS SOCIAL GROUP Reverse effect • Degrowth movement • Digital ascetism Direct influence • Consumerism • Forming of the digital nation
  • 15.
    PSYCHOLOGICAL FEATURES OFTHE GROUP WHICH FORMED BY DIRECT IMPACT OF ENVIRONMENT Formation a group of digital natives Production of modern consumption habits
  • 16.
    PSYCHOLOGICAL FEATURES OFTHE GROUP WHICH FORMED BY REVERSE IMPACT OF ENVIRONMENT Degrowth movement Digital ascetism Followers of such ideas are representatives of counterculture, like in 60-s, but they are not so numerous.
  • 17.
    COMMON PSYCHOLOGICAL FEATURESOF THE GROUP WHICH FORMED BY DIRECT IMPACT OF ENVIRONMENT Liberalism LGBT rights Abortion Environmentalism ECO policies Earth care Consciousness Health awareness Social responsibility Despite of big differences between Earth’s regions, there’re some general points that are sharing by the social group all over the world.
  • 18.
  • 19.
  • 20.
  • 21.
    0 10 20 30 40 50 60 70 80 90 Tried alcohol Drivingwithout seat-belt Teen pregnancy Social indicators Generation X Generation Y CONSCIOUSNESS [3]
  • 22.
  • 23.
    Welcome to 50-s THEIR ECONOMICALBEHAVIOR “If Hannah Horvath from ʻGirls’ is the typical millennial — selfinvolved, dependent, flailing financially in the real world as her expectations of a dream job and life collide with reality — then Alex Dunphy from ʻModern Family’ represents the Gen Z antidote,”. “Alex is a true Gen Z: conscientious, hard-working, somewhat anxious and mindful of the future.” Said Lucie Greene, the worldwide director of the Innovation Group at J. Walter Thompson [4]
  • 24.
  • 25.
    CONSUMING BEHAVIOR Food More vegetables Balanced diet Accommodation Smallflats “No” to big houses Transport Public is in favor Sharing services
  • 26.
  • 27.
    MARKETING CHALLENGES TOCONQUEST LOYALTY OF GEN Z Transparency Compassion Loyalty to values 6 tips for brands to be successful among Gen Z Reflecting values in company’s product Reputation Communication [5]
  • 28.
    TRANSPARENCY [5] Brands and businessesare no longer in the game only for profit and to increase their capital. Now, companies have started to become honest about their intentions and actually care about the global perception of their brand and people’s opinions.
  • 29.
    COMPASSION [5] Generation Z constantlymonitors whether or not corporations, brands, and governments care about the future of young people. This is because caring and doing good are the main connection points between brands and Gen Z consumers today. Even more important than product quality and benefits.
  • 30.
    REPUTATION [5] People today rememberand don’t forget what you did in the past. If you have a bad reputation, don’t expect people to believe you suddenly care about the world around you. Instead, you will have to earn the trust of Generation Z.
  • 31.
    LOYALTY TO VALUES [5] Asocially-responsible mission should be deeply instilled in everything that your company does, from work processes to product manufacturing and customer experiences. Because if Generation Z customers don’t like what you do, and even more importantly, how you do it, they will let the world know about it before you can intervene and solve the issue.
  • 32.
    COMMUNICATION [5] It is essentialto constantly engage and talk with your customers. You must be transparent about your approach. And you must become a brand that is all about action, instead of just words.
  • 33.
    REFLECTING VALUES INCOMPANY’S PRODUCT [5] As you can see, Generation Z is all about experiences. You can’t put a product on a shelf with a price tag and expect Millennials and Gen Z to come and buy it! You’ll have to sell the product experience. The problem that the product solves makes Gen Z consumers put their money in your pockets.
  • 34.
    LIST OF SOURCES 1.The Top 9 Marketing Trends to Look for in 2020. Published on DECEMBER 27, 2017. https://www.quicksprout.com/marketing-trends/ 2. Generation Z: Global Citizenship Survey. Varkey Foundation. Retrieved NOVEMBER 15, 2019. https://www.varkeyfoundation.org/media/4487/global-young-people-report-single-pages-new.pdf 3. Teenagers' Health, Educational Outcomes Improving, Report Finds. By Evie Blad on JUNE 21, 2016. http://blogs.edweek.org/edweek/rulesforengagement/2016/06/teenagers_health_educational_out comes_improving_report_finds.html 4. Move Over, Millennials, Here Comes Generation Z. By Alex Williams. The New York Times. https://www.nytimes.com/2015/09/20/fashion/move-over-millennials-here-comes-generation- z.html 5. Generation Z and How They Influence the Future of Businesses. JULY 02, 2019. https://devrix.com/tutorial/generation-z-influence-future-businesses/