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Marketing II
Presentation Design – pt1
DEATH
DEATH
By powerpoint
Students
Businessmen
Academics
…and others
RESULTS
¢  „Halal“ food was available only Muslim shops in
Muslim countries.
¢  The halal products generated turnover 632
billion USD, thus 16 % of the global food industry
turnover in 2009.
¢  Estimated turnover 700 billion USD in 2013 - 2.3
trillion USD in the global “Halal” market.
¢  In Austria there live 4.2 % inhabitants who
profess Muslim religion (Turks 17.8 %).
¢  These people travel to the Czech Republic
through Znojmo.
page 9
2010 - The average value of transactions conducted using payment cards in the
EU declined. Growth in consumer spending slowed. Spending in the EU in the
third quarter of 2010 increased by 1.2 percent.
The largest drop was recorded in expenditure problems in Greece, Ireland….
page 10
•  In	
   all,	
   one	
   hundred	
   ques0onnaires	
  
were	
   submi5ed,	
   which	
   were	
  
subsequently	
   evaluated	
   using	
   simple	
  
sta0s0cal	
   methods	
   (con0ngency	
  
t a b l e s ,	
   w e i g h t e d	
   a n d	
   s p o t	
  
assessment).	
  	
  
•  The	
   ques0onnaire	
   contained	
   twenty	
  
closed	
   and	
   semi-­‐closed	
   ques0ons	
  
drawn	
   up	
   so	
   that	
   the	
   results	
   of	
   the	
  
evalua0on	
   could	
   confirm	
   or	
   refute	
  
the	
  following	
  hypotheses:	
  	
  
•  H1	
   -­‐	
   Knowledge	
   of	
   basic	
   consumer	
  
protec8on	
   law	
   in	
   the	
   awareness	
   of	
  
consumers	
   in	
   the	
   Czech	
   Republic	
   is	
  
sufficient.	
  	
  
•  H2	
  -­‐	
  The	
  basic	
  consumer	
  protec8on	
  
law	
   in	
   the	
   Czech	
   Republic	
   is	
  
sufficient	
  compared	
  to	
  the	
  consumer	
  
protec8on	
   law	
   in	
   the	
   European	
  
Union.	
  	
  
•  Celkem	
   bylo	
   předloženo	
   sto	
  
dotazníků,	
   které	
   byly	
   následně	
  
vyhodnoceny	
   prostými	
   sta0s0ckými	
  
metodami	
   (kon0ngenční	
   tabulky,	
  
váhové	
  a	
  bodové	
  vyhodnocení).	
  
•  Dotazník	
  obsahuje	
  dvacet	
  uzavřených	
  
a	
  polouzavřených	
  otázek	
  sestavených	
  
tak,	
  aby	
  výsledky	
  jeho	
  vyhodnocení	
  
dokázaly	
  potvrdit	
  či	
  vyvrá0t	
  
následující	
  hypotézy:	
  
•  H1	
  –	
   	
  jsou	
  znalos8	
  základní	
  ochrany	
  
spotřebitelského	
   práva	
   v	
   povědomí	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
spotřebitelů	
   v	
   České	
   republice	
  
dostatečné?	
  
•  H 2	
   –	
   j e	
   z á k l a d n í	
   o c h r a n a	
  
spotřebitelského	
   práva	
   v	
   České	
  
republice	
  v	
  komparaci	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  
11	
  
Consumer Protection and its New Legal Eenvironment
in the Internal and European Retail Market
MARKETING – Core Business
Phases of Construction
•  Presumption of marketing activities – identification of needs
•  Required result of marketing activities → load of labor
•  Realization → tangible fulfillment of marketing results
SLIDE 12
P. Drucker „The purpose of a business is to create a customer, the core
business of the organization is only marketing and innovation, as these
produce results, and all the rest are costs.“
looking for
opportunities
considering
opportunities
tender
stop decision
closing
contract
failing in tender
realization handover of
structure
finish 1guaranteefinish 2
P. Drucker „Concern and responsibility for marketing must therefore
permeate all areas of the enterprise”.
Identification of
needs
Fig 2 Fonte: TRAM [2006]
Ph.D Querci Elena equerci@libero.it March 6–7, 2014 Mendel University Brno
Marketing Specifics in Construction
•  Construction market is divided into two parts – primary
and secondary market
•  Construction results have long-term character and are
expensive
•  A structure is the result of participation by many
professions final connected by general contractor
•  Investor and final user can be separated, e.g. roads
•  Construction results are inputs for investors
SLIDE 14
Investor’s
intentions and
contractor’s
needs
Knowledge of
Goodwill,
customer life
time value
Region and
political situation
Stakeholders,
know-how
End user’s
needs
WLC
(Whole-life costs)
SMA aplication in construction
•  Cooperation throughout project phases
•  High-quality references – feedback and long-term relationships
•  Customers’ accounts and stakeholders’ database
•  Measurable indicators for strategic feedback
•  Best value for money
The result of the research
›  why are the results in two parts other, than
economic theory says
0
20
40
60
80
100
120
865
CZK
759
CZK
669
CZK
589
CZK
519
CZK
449
CZK
399
CZK
KMP sales
After the first price change of the no name
toner cartridge, more consumers were
looking for a difference between the
products (their question was: Why is the price
different) which they saw mainly in the
quality - the toner cartridge of the KMP brand
was perceived as a relatively better product
than the no name toner cartridge, thanks to
stronger marketing of the producer. But the
buyers could not specifically identify why the
quality of the KMP toner was better. This was
a subjective feeling of quality. The price
difference between the toner cartridges at
this price setting was too small for the buyer
to choose the no name toner cartridge.
strana 16
Parameters influencing store choice
Source: questionnaire surveys, 2011 n = 2338, 2012 n = 2111, 2013 n = 710
Mean Mode Whole sample Difference Dispersion Deviation
Fresh goods 0 8.95 10 8.991 -0.04 2.44 1.56
Quality of the goods offered 0 8.59 10 8.822 -0.23 3.22 1.80
Easy orientation inside of the store +4 8.57 10 7.897 +0.68 3.14 1.77
Low prices +6 8.53 10 7.4810 +1.05 4.31 2.08
Proper marking of goods 0 8.23 10 7.915 +0.32 3.80 1.95
Suitable location of the store +2 8.19 10 7.888 +0.31 4.92 2.22
Cleanliness and appearance of the store +2 8.17 10 7.809 +0.37 3.83 1.96
Sufficient stocks of goods in action +5 7.84 10 6.7712 +1.07 5.88 2.42
Short waiting times at the cash desk -6 7.56 10 8.123 -0.56 4.81 2.19
Polite and friendly sellers +1 7.49 8 6.8611 +0.63 4.71 2.17
Habit +4 7.40 10 5.9515 +1.45 5.51 2.35
Wide range of goods -8 7.33 8 7.944 -0.61 4.37 2.09
Quick services -7 7.33 8 7.896 -0.56 4.98 2.23
Current offers in leaflets +3 7.21 10 5.1717 +2.04 8.67 2.94
Offers Czech or local goods -1 7.16 10 6.6414 +0.52 6.15 2.48
Easy solving of reclamations and compl. -3 6.64 10 6.7713 -0.13 7.48 2.74
Proximity to public transport stop +1 5.24 1 4.8318 +0.41 14.19 3.77
Free bags +2 5.13 1 4.1120 +1.02 11.39 3.37
Parking in front of the store -3 4.46 1 5.9216 -1.46 13.18 3.63
Possibility to pay with vouchers -1 2.49 1 4,1419 -1.65 6.15 2.48
Boring
Boring
Boring
1990 2000 2010
of presentations SUCK95%
Suck
Don’t suck
I’m just kidding …
It’s actually 99% !
Suck
Don’t suck
Houston we have
a problem …
We don’t teach PPT"
We don’t teach Design"
“Young people need
to know how
emotions and ideas
are expressed
through visual form”
- Scorsese
You have
no excuse
to be boring
Bad
Habits
Hlavní	
  název	
  prezentace	
  
Menší	
  pod0tul	
  prezentace	
  
36	
  
37	
  
Wasted space "
Wasted space "
Wasted space "
•  If you are reading
•  this bullet list
•  you are probably
•  paying less attention
•  to what I am saying (right?)
•  If you are reading
•  this bullet list
•  you are probably
•  paying less attention
•  to what I am saying (right?)
BulletsKill people
Lincence
to
kill
Lincence
to
present
Audience: 200 people
Audience: 200 people
Duration: 30 minutes
Audience: 200 people
Duration: 30 minutes
= 4 days in
prison
I am a genius !
and I know it"
Are you
Creative?
You are!
“Set yourself
boundaries
of space
and time”
- John Cleese
Are you an artist
or a designer?!
“Simplicity is
the ultimate
sophistication”
- Da Vinci

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Presentation design pt1

  • 8. RESULTS ¢  „Halal“ food was available only Muslim shops in Muslim countries. ¢  The halal products generated turnover 632 billion USD, thus 16 % of the global food industry turnover in 2009. ¢  Estimated turnover 700 billion USD in 2013 - 2.3 trillion USD in the global “Halal” market. ¢  In Austria there live 4.2 % inhabitants who profess Muslim religion (Turks 17.8 %). ¢  These people travel to the Czech Republic through Znojmo.
  • 9. page 9 2010 - The average value of transactions conducted using payment cards in the EU declined. Growth in consumer spending slowed. Spending in the EU in the third quarter of 2010 increased by 1.2 percent. The largest drop was recorded in expenditure problems in Greece, Ireland….
  • 11. •  In   all,   one   hundred   ques0onnaires   were   submi5ed,   which   were   subsequently   evaluated   using   simple   sta0s0cal   methods   (con0ngency   t a b l e s ,   w e i g h t e d   a n d   s p o t   assessment).     •  The   ques0onnaire   contained   twenty   closed   and   semi-­‐closed   ques0ons   drawn   up   so   that   the   results   of   the   evalua0on   could   confirm   or   refute   the  following  hypotheses:     •  H1   -­‐   Knowledge   of   basic   consumer   protec8on   law   in   the   awareness   of   consumers   in   the   Czech   Republic   is   sufficient.     •  H2  -­‐  The  basic  consumer  protec8on   law   in   the   Czech   Republic   is   sufficient  compared  to  the  consumer   protec8on   law   in   the   European   Union.     •  Celkem   bylo   předloženo   sto   dotazníků,   které   byly   následně   vyhodnoceny   prostými   sta0s0ckými   metodami   (kon0ngenční   tabulky,   váhové  a  bodové  vyhodnocení).   •  Dotazník  obsahuje  dvacet  uzavřených   a  polouzavřených  otázek  sestavených   tak,  aby  výsledky  jeho  vyhodnocení   dokázaly  potvrdit  či  vyvrá0t   následující  hypotézy:   •  H1  –    jsou  znalos8  základní  ochrany   spotřebitelského   práva   v   povědomí                     spotřebitelů   v   České   republice   dostatečné?   •  H 2   –   j e   z á k l a d n í   o c h r a n a   spotřebitelského   práva   v   České   republice  v  komparaci                       11   Consumer Protection and its New Legal Eenvironment in the Internal and European Retail Market
  • 12. MARKETING – Core Business Phases of Construction •  Presumption of marketing activities – identification of needs •  Required result of marketing activities → load of labor •  Realization → tangible fulfillment of marketing results SLIDE 12 P. Drucker „The purpose of a business is to create a customer, the core business of the organization is only marketing and innovation, as these produce results, and all the rest are costs.“ looking for opportunities considering opportunities tender stop decision closing contract failing in tender realization handover of structure finish 1guaranteefinish 2 P. Drucker „Concern and responsibility for marketing must therefore permeate all areas of the enterprise”. Identification of needs
  • 13. Fig 2 Fonte: TRAM [2006] Ph.D Querci Elena equerci@libero.it March 6–7, 2014 Mendel University Brno
  • 14. Marketing Specifics in Construction •  Construction market is divided into two parts – primary and secondary market •  Construction results have long-term character and are expensive •  A structure is the result of participation by many professions final connected by general contractor •  Investor and final user can be separated, e.g. roads •  Construction results are inputs for investors SLIDE 14 Investor’s intentions and contractor’s needs Knowledge of Goodwill, customer life time value Region and political situation Stakeholders, know-how End user’s needs WLC (Whole-life costs) SMA aplication in construction •  Cooperation throughout project phases •  High-quality references – feedback and long-term relationships •  Customers’ accounts and stakeholders’ database •  Measurable indicators for strategic feedback •  Best value for money
  • 15. The result of the research ›  why are the results in two parts other, than economic theory says 0 20 40 60 80 100 120 865 CZK 759 CZK 669 CZK 589 CZK 519 CZK 449 CZK 399 CZK KMP sales After the first price change of the no name toner cartridge, more consumers were looking for a difference between the products (their question was: Why is the price different) which they saw mainly in the quality - the toner cartridge of the KMP brand was perceived as a relatively better product than the no name toner cartridge, thanks to stronger marketing of the producer. But the buyers could not specifically identify why the quality of the KMP toner was better. This was a subjective feeling of quality. The price difference between the toner cartridges at this price setting was too small for the buyer to choose the no name toner cartridge.
  • 16. strana 16 Parameters influencing store choice Source: questionnaire surveys, 2011 n = 2338, 2012 n = 2111, 2013 n = 710 Mean Mode Whole sample Difference Dispersion Deviation Fresh goods 0 8.95 10 8.991 -0.04 2.44 1.56 Quality of the goods offered 0 8.59 10 8.822 -0.23 3.22 1.80 Easy orientation inside of the store +4 8.57 10 7.897 +0.68 3.14 1.77 Low prices +6 8.53 10 7.4810 +1.05 4.31 2.08 Proper marking of goods 0 8.23 10 7.915 +0.32 3.80 1.95 Suitable location of the store +2 8.19 10 7.888 +0.31 4.92 2.22 Cleanliness and appearance of the store +2 8.17 10 7.809 +0.37 3.83 1.96 Sufficient stocks of goods in action +5 7.84 10 6.7712 +1.07 5.88 2.42 Short waiting times at the cash desk -6 7.56 10 8.123 -0.56 4.81 2.19 Polite and friendly sellers +1 7.49 8 6.8611 +0.63 4.71 2.17 Habit +4 7.40 10 5.9515 +1.45 5.51 2.35 Wide range of goods -8 7.33 8 7.944 -0.61 4.37 2.09 Quick services -7 7.33 8 7.896 -0.56 4.98 2.23 Current offers in leaflets +3 7.21 10 5.1717 +2.04 8.67 2.94 Offers Czech or local goods -1 7.16 10 6.6414 +0.52 6.15 2.48 Easy solving of reclamations and compl. -3 6.64 10 6.7713 -0.13 7.48 2.74 Proximity to public transport stop +1 5.24 1 4.8318 +0.41 14.19 3.77 Free bags +2 5.13 1 4.1120 +1.02 11.39 3.37 Parking in front of the store -3 4.46 1 5.9216 -1.46 13.18 3.63 Possibility to pay with vouchers -1 2.49 1 4,1419 -1.65 6.15 2.48
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  • 25. It’s actually 99% ! Suck Don’t suck
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  • 27. Houston we have a problem …
  • 29. We don’t teach Design"
  • 30. “Young people need to know how emotions and ideas are expressed through visual form” - Scorsese
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  • 36. Hlavní  název  prezentace   Menší  pod0tul  prezentace   36  
  • 37. 37   Wasted space " Wasted space " Wasted space "
  • 38. •  If you are reading •  this bullet list •  you are probably •  paying less attention •  to what I am saying (right?)
  • 39. •  If you are reading •  this bullet list •  you are probably •  paying less attention •  to what I am saying (right?)
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  • 47. Audience: 200 people Duration: 30 minutes = 4 days in prison
  • 48.
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  • 55. I am a genius ! and I know it"
  • 57.
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  • 63. Are you an artist or a designer?!