The document provides tips for conducting usability testing. It recommends recruiting participants that represent the target audience, using plain language to describe the test, warming participants up with informal questions before starting, choosing tasks aligned with product objectives, giving one task at a time with additional information, and testing early and often while listening to participants.

1. tips
on how to conduct
Usability Testings
U bili T i
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2. tips on how to conduct usability testings
TIP 1
Your friends are not the users.
Recruit the right participants making sure that they
represent your target audience.
di
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3. tips on how to conduct usability testings
TIP 2
Avoid words like “usability testing” or “market
research” when talking to your participants.
participants
Use easy plain English.
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4. tips on how to conduct usability testings
TIP 3
Warm them up! Ask a few informal questions
about the application that is going to be tested
b h l h b d
before starting the test.
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5. tips on how to conduct usability testings
TIP 4
Choose the right tasks to test. Tasks should be
aligned with the application objectives.
objectives
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6. tips on how to conduct usability testings
TIP 5
Don’t give your subjects direct instructions.
Create scenarios and word the tasks around them.
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7. tips on how to conduct usability testings
Only give participants one task at a time and provide
any additional information on the same form.
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8. tips on how to conduct usability testings
TIP
Behave you se ! As a facilitator,
e ave yourself! s ac a o ,
be quiet, neutral and if in doubt,
shut up!
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9. tips on how to conduct usability testings
Test
T t early. Test often. Listen
l T t ft Li t
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10. tips on how to conduct usability testings
TIP 1. Your friends are not the users. Recruit the right participants making sure that they
represent your target audience.
audience
TIP 2. Avoid words like “usability testing” or “market research” when talking to your
participants. Use easy plain English.
TIP 3. Warm them up! Ask a few informal questions about the application that is going to be
tested before starting the test.
TIP 4. Choose the right tasks to test. Tasks should be aligned with the application objectives.
TIP 5. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!
TIP 6. Only give participants one task at a time and provide any additional information on the
same form.
TIP 7. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!
TIP 8. Test early. Test often. Listen
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11. Who we are?
We are a unique digital agency specialising in user experience research
and human centred design.
We have expertise in web, digital TV and mobile devices supporting you from
initial concepts through prototype to polished design. Our aim is to help you
create enjoyable products, engaging services and grow compelling experiences
products
- making life for your customers just a little bit better.
Get in touch
info@di8it.com
www.di8it.com
+44 (0)7 887 80 75 00
+34 626 94 22 03
Twitter: www.twitter.com/di8it