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INTERNATIONAL CARPETWHOLESALERS
Overview
 February 1994
 International Carpet Wholesalers : rug importer and
distributor company, NY, USA
 James McHenry: Buyer for “International Carpet
Wholesalers”
 Mr. Abdelhadi Hachad: Managing Director of
“Somarta”, Morocco, North-Africa
 Ms. Paula Feldman: President of “International Carpet
Wholesalers”
Overview
 Mr. McHenry managed to come to a provisional
agreement to purchase handmade carpets from Mr.
Hachad
 Mr. Hachad had to purchase raw wool from McHenry’s
firm.
= mutual benefit from the agreement
BUT:
 Mr. McHenry shocked by 12-14 years old girls working at
four or five at one single loom, 48 hours a week for 50
cents a day.
Overview
Complete dilemma:
 Take the best deal he can by purchasing carpets
knowing its employees working conditions
 Or call it off
Organization Chart
Deal ?
Presentation of the different exhibits
1. A dialogue between Mr. McHenry and Mr. Hachad of their meeting
in Marrocco to finalize the agreement
2. A fax from Mr. McHenry to Ms. Paula Feldman explaining her the
details of the deal.
3. A fax from Ms. Paula Feldman to Mr. McHenry telling him her answer
4. A portion of a letter sent by McHenry to his wife
5. A note from McHenry telling Mr. Hachad Ms. Paula Feldman’s
response
Strengths and weaknesses of the
situation
Child labor employment
Strengths
 low-cost for both
industries
 working in factories is a
better solution for children
than working in sex trades
 rug’s quality is better when
it is done by children
Weaknesses
 Problem of ethics, moral
and conscience
 What about their
education ?
Cultural Differences
Strengths
 Child labor is a tradition
and is cultural
 Young girls give the money
to their family so they can
survive
Weaknesses
 What about our business
culture ? Where do we
stop ?
 A cultural custom doesn’t
mean it is not a bad one
Moroccan Carpet Business
Strengths
 Moroccan carpets are
good quality
 Export and import duty
and taxes are free
 Doing business with
Morocco is easier in terms
of logistics
Weaknesses
 But there are other
countries that have a good
carpet reputation
Statement of Problems
Do foreign activities perceived as immoral must be
taken into account in international business even if
those are defined as legal?
The Different Options
Option 1: Status Quo
Advantages
 Mr. McHenry can wait for
his wife’s answer
 Mr. Hachad can propose
him a better offer
Disadvantages
 It won’t change the girls
labor problem
Option 2: Inform Ms. Feldman about the
employees conditions of work
Advantages
 Clear conscience for Mr.
McHenry
 Mr. McHenry’s boss might
be the most situated
person
Disadvantages
 Possible conflict of ethics
between the two of them
 Mr. McHenry originally had
the possibility to call off
the deal
 Mr. McHenry perceived as
inefficient and not
responsible enough
Option 3: Mr McHenry decides to call off the
agreement
Advantages
 No more ethical problem
 Mr. Hachad can think
about the risks for his
business of employing
young girls
 Good image of the
company
Disadvantages
 Will have to find another
deal, in another country =
may be hard
 Price can be higher
 Quality can be affected
Option 4: Mr McHenry accepts the
commercial exchange with Mr. Hachad
Advantages
 Low-cost prices
 Taxes and duties free
 Children labour in
Morocco is legal
Disadvantages
 Ethics and morals concerns
will remain for Mr.
McHenry
 Emphasize the credibility
given to those conditions =
bad reputation for the
company
Option 5: Mr McHenry reports the problem
to the local authorities
Advantages
 McHenry sure about the
laws, he’s faultless
 No more ethical problems
 Good way for checking the
real age of the girls and
their work conditions
Disadvantages
 It prevents the young girls
from earning money for
their family
 No more deal with Mr.
Hachad and Morocco
 It can put off other
partners
Presentación7 internationalcarpetwholesalers

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Presentación7 internationalcarpetwholesalers

  • 2. Overview  February 1994  International Carpet Wholesalers : rug importer and distributor company, NY, USA  James McHenry: Buyer for “International Carpet Wholesalers”  Mr. Abdelhadi Hachad: Managing Director of “Somarta”, Morocco, North-Africa  Ms. Paula Feldman: President of “International Carpet Wholesalers”
  • 3. Overview  Mr. McHenry managed to come to a provisional agreement to purchase handmade carpets from Mr. Hachad  Mr. Hachad had to purchase raw wool from McHenry’s firm. = mutual benefit from the agreement BUT:  Mr. McHenry shocked by 12-14 years old girls working at four or five at one single loom, 48 hours a week for 50 cents a day.
  • 4. Overview Complete dilemma:  Take the best deal he can by purchasing carpets knowing its employees working conditions  Or call it off
  • 6. Presentation of the different exhibits 1. A dialogue between Mr. McHenry and Mr. Hachad of their meeting in Marrocco to finalize the agreement 2. A fax from Mr. McHenry to Ms. Paula Feldman explaining her the details of the deal. 3. A fax from Ms. Paula Feldman to Mr. McHenry telling him her answer 4. A portion of a letter sent by McHenry to his wife 5. A note from McHenry telling Mr. Hachad Ms. Paula Feldman’s response
  • 7. Strengths and weaknesses of the situation
  • 8. Child labor employment Strengths  low-cost for both industries  working in factories is a better solution for children than working in sex trades  rug’s quality is better when it is done by children Weaknesses  Problem of ethics, moral and conscience  What about their education ?
  • 9. Cultural Differences Strengths  Child labor is a tradition and is cultural  Young girls give the money to their family so they can survive Weaknesses  What about our business culture ? Where do we stop ?  A cultural custom doesn’t mean it is not a bad one
  • 10. Moroccan Carpet Business Strengths  Moroccan carpets are good quality  Export and import duty and taxes are free  Doing business with Morocco is easier in terms of logistics Weaknesses  But there are other countries that have a good carpet reputation
  • 11. Statement of Problems Do foreign activities perceived as immoral must be taken into account in international business even if those are defined as legal?
  • 13. Option 1: Status Quo Advantages  Mr. McHenry can wait for his wife’s answer  Mr. Hachad can propose him a better offer Disadvantages  It won’t change the girls labor problem
  • 14. Option 2: Inform Ms. Feldman about the employees conditions of work Advantages  Clear conscience for Mr. McHenry  Mr. McHenry’s boss might be the most situated person Disadvantages  Possible conflict of ethics between the two of them  Mr. McHenry originally had the possibility to call off the deal  Mr. McHenry perceived as inefficient and not responsible enough
  • 15. Option 3: Mr McHenry decides to call off the agreement Advantages  No more ethical problem  Mr. Hachad can think about the risks for his business of employing young girls  Good image of the company Disadvantages  Will have to find another deal, in another country = may be hard  Price can be higher  Quality can be affected
  • 16. Option 4: Mr McHenry accepts the commercial exchange with Mr. Hachad Advantages  Low-cost prices  Taxes and duties free  Children labour in Morocco is legal Disadvantages  Ethics and morals concerns will remain for Mr. McHenry  Emphasize the credibility given to those conditions = bad reputation for the company
  • 17. Option 5: Mr McHenry reports the problem to the local authorities Advantages  McHenry sure about the laws, he’s faultless  No more ethical problems  Good way for checking the real age of the girls and their work conditions Disadvantages  It prevents the young girls from earning money for their family  No more deal with Mr. Hachad and Morocco  It can put off other partners