Jeff Kaplan was the game director of Overwatch and Overwatch 2 until leaving Blizzard in 2021. He had worked at Blizzard since 2002 on games like World of Warcraft. As director of Overwatch, Kaplan protected the development team from "corporate BS" and shielded them from issues happening at Activision Blizzard. His departure has negatively impacted the Overwatch team. Kaplan focused on balancing heroes for fun gameplay rather than strictly for the competitive meta. He wanted the Overwatch League trophy to honor championship teams like they do in the NHL by engraving players' names.