SlideShare a Scribd company logo
Introduction Results
Conclusion
Changes in the cardiac rehabilitation workflow process
needed for the implementation of a patient self-
management system
Anne-Marieke Wiggers, Sandra Vosbergen, Roderik Kraaijenhagen, Monique Jaspers, Niels Peek
Department of Medical Informatics, Academic Medical Center, Amsterdam, The Netherlands; j.m.wiggers@amc.uva.nl
The Dutch guidelines on Cardiac
Rehabilitation (CR) state that professionals
should conduct a patient needs
assessment procedure. In this assessment
100 data items are gathered to compile an
individualized rehabilitation programme.
To promote patient self-management and
to increase efficiency of clinical
consultations, a web-based
self-management system, called
MyCARDSS, was developed in which
patients enter these data themselves.
It complements an existing electronic
patient record (EPR) system that is used by
professionals. This EPR system with
decision support facilities was
implemented in Dutch CR clinics and was
proven to increase guideline adherence
among CR professionals.
Methods
A generic workflow model was
created after visiting three hospitals.
This model was validated in
interviews with care providers
involved.
In collaboration with several CR
professionals it was described which
modifications to current care
processes are needed to implement
MyCARDSS.
It was found that the implementation of
the self-management system will increase
the complexity of current care processes
because:
A) not all patients will use MyCARDSS.
B) there is a transfer of tasks and
responsibilities from professionals to
patients.
C) information in MyCARDSS needs to be
synchronized with the EPR system for
professionals.
Implementation of a self-management system can increase the complexity of existing working procedures. In the future MyCARDSS will be
used as a self-management system during and after CR by advising patients with regard to personal goals and interventions.
Objective
Investigating which adaptations to existing care processes are needed in order to
implement a web-based patient self-management system
Workflow model of current situation and the modifications (in grey) needed to implement MyCARDSS
The web-based self-management system MyCARDSS
Discharge after
hospitalisation
for a cardiac
event
Make decision
clinic/online
Fill in questionnaire
on paper
Fill in
questionnaire
in MyCARDSS
Send given answers
to EPR record
Give
therapyplan
Open EPR record
and take
questionnaires
over in EPR system
during visit
Discuss
therapyplan in
multidisciplinair
team
Start with CR
Monitor the
patient
during CR
Evaluate CR
Evaluate CR in
follow up
evaluation
Keep using
MyCARDSS
Create EPR
record
A
B
C
[Questionnaires
not filled in]
Admission
to hospital
[Answers not
available]
[Answers
available]
[Questionnaires
are filled in]
[Decision online]
[Decision clinic]
Blue lines: current care process; red lines: care process with MyCARDSS

More Related Content

What's hot

Maximizing Electronic Health Record Use in Physician Practices to Minimize Risk
Maximizing Electronic Health Record Use in Physician Practices to Minimize RiskMaximizing Electronic Health Record Use in Physician Practices to Minimize Risk
Maximizing Electronic Health Record Use in Physician Practices to Minimize Risk
Sedgwick
 
EPRD16 - Pamela Mazzocato - How does lean work in emergency care
EPRD16 - Pamela Mazzocato - How does lean work in emergency careEPRD16 - Pamela Mazzocato - How does lean work in emergency care
EPRD16 - Pamela Mazzocato - How does lean work in emergency care
Cittadinanzattiva onlus
 
Pre-Anesthesia Evaluation Module, HughesRiskApps
Pre-Anesthesia Evaluation Module, HughesRiskAppsPre-Anesthesia Evaluation Module, HughesRiskApps
Pre-Anesthesia Evaluation Module, HughesRiskApps
Fernanda Polubriaginof
 
Building Customized Clinical Pathway Order Sets for CPOE Implementation
Building Customized Clinical Pathway Order Sets for CPOE ImplementationBuilding Customized Clinical Pathway Order Sets for CPOE Implementation
Building Customized Clinical Pathway Order Sets for CPOE Implementation
coffeegurrl
 
Ronan Herlihy on Engaging Clinicians with data on their ordering practices
Ronan Herlihy on Engaging Clinicians with data on their ordering practicesRonan Herlihy on Engaging Clinicians with data on their ordering practices
Ronan Herlihy on Engaging Clinicians with data on their ordering practices
Cirdan
 
An Introduction to Clinical Informatics
An Introduction to Clinical InformaticsAn Introduction to Clinical Informatics
An Introduction to Clinical Informatics
Corinn Pope
 
Berman pcori challenge powerpoint
Berman pcori challenge powerpointBerman pcori challenge powerpoint
Berman pcori challenge powerpoint
Lew Berman
 
Using the EMR in early recognition and management of sepsis
Using the EMR in early recognition and management of sepsisUsing the EMR in early recognition and management of sepsis
Using the EMR in early recognition and management of sepsis
Health Informatics New Zealand
 
L. Johnson_NR660_Standardization PPT Presentation
L. Johnson_NR660_Standardization PPT PresentationL. Johnson_NR660_Standardization PPT Presentation
L. Johnson_NR660_Standardization PPT Presentation
Lesley Johnson
 
Electronic Medical Records
Electronic Medical RecordsElectronic Medical Records
Electronic Medical Records
Laura Cole, BS, COT, OSC
 
Poster EuroPrevent 2013 Wiggers et al. definitief
Poster EuroPrevent 2013 Wiggers et al. definitiefPoster EuroPrevent 2013 Wiggers et al. definitief
Poster EuroPrevent 2013 Wiggers et al. definitief
Anne-Marieke Mulder-Wiggers
 
The Use of Predictive Analytics in Health Care
The Use of Predictive Analytics in Health CareThe Use of Predictive Analytics in Health Care
The Use of Predictive Analytics in Health Care
jetweedy
 
Health Informatics Seminar Summary
Health Informatics Seminar SummaryHealth Informatics Seminar Summary
Health Informatics Seminar Summary
jetweedy
 
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
Apollo Hospitals Group and ATNF
 
Endoscopy - improving admin systems
Endoscopy - improving admin systemsEndoscopy - improving admin systems
Endoscopy - improving admin systems
NHS Improvement
 
Paul Coplan, VP, Johnson & Johnson_mHealth Israel
Paul Coplan, VP, Johnson & Johnson_mHealth IsraelPaul Coplan, VP, Johnson & Johnson_mHealth Israel
Paul Coplan, VP, Johnson & Johnson_mHealth Israel
Levi Shapiro
 
Shaping Informatics for Allied Health - Refining our voice
Shaping Informatics for Allied Health - Refining our voiceShaping Informatics for Allied Health - Refining our voice
Shaping Informatics for Allied Health - Refining our voice
Health Informatics New Zealand
 
improving-care-coordination-through-risk-stratification-dignityhealth
improving-care-coordination-through-risk-stratification-dignityhealthimproving-care-coordination-through-risk-stratification-dignityhealth
improving-care-coordination-through-risk-stratification-dignityhealth
Sunil Kakade
 
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
NHS England
 
Introduction to Reliability
Introduction to ReliabilityIntroduction to Reliability
Introduction to Reliability
CMDLMS
 

What's hot (20)

Maximizing Electronic Health Record Use in Physician Practices to Minimize Risk
Maximizing Electronic Health Record Use in Physician Practices to Minimize RiskMaximizing Electronic Health Record Use in Physician Practices to Minimize Risk
Maximizing Electronic Health Record Use in Physician Practices to Minimize Risk
 
EPRD16 - Pamela Mazzocato - How does lean work in emergency care
EPRD16 - Pamela Mazzocato - How does lean work in emergency careEPRD16 - Pamela Mazzocato - How does lean work in emergency care
EPRD16 - Pamela Mazzocato - How does lean work in emergency care
 
Pre-Anesthesia Evaluation Module, HughesRiskApps
Pre-Anesthesia Evaluation Module, HughesRiskAppsPre-Anesthesia Evaluation Module, HughesRiskApps
Pre-Anesthesia Evaluation Module, HughesRiskApps
 
Building Customized Clinical Pathway Order Sets for CPOE Implementation
Building Customized Clinical Pathway Order Sets for CPOE ImplementationBuilding Customized Clinical Pathway Order Sets for CPOE Implementation
Building Customized Clinical Pathway Order Sets for CPOE Implementation
 
Ronan Herlihy on Engaging Clinicians with data on their ordering practices
Ronan Herlihy on Engaging Clinicians with data on their ordering practicesRonan Herlihy on Engaging Clinicians with data on their ordering practices
Ronan Herlihy on Engaging Clinicians with data on their ordering practices
 
An Introduction to Clinical Informatics
An Introduction to Clinical InformaticsAn Introduction to Clinical Informatics
An Introduction to Clinical Informatics
 
Berman pcori challenge powerpoint
Berman pcori challenge powerpointBerman pcori challenge powerpoint
Berman pcori challenge powerpoint
 
Using the EMR in early recognition and management of sepsis
Using the EMR in early recognition and management of sepsisUsing the EMR in early recognition and management of sepsis
Using the EMR in early recognition and management of sepsis
 
L. Johnson_NR660_Standardization PPT Presentation
L. Johnson_NR660_Standardization PPT PresentationL. Johnson_NR660_Standardization PPT Presentation
L. Johnson_NR660_Standardization PPT Presentation
 
Electronic Medical Records
Electronic Medical RecordsElectronic Medical Records
Electronic Medical Records
 
Poster EuroPrevent 2013 Wiggers et al. definitief
Poster EuroPrevent 2013 Wiggers et al. definitiefPoster EuroPrevent 2013 Wiggers et al. definitief
Poster EuroPrevent 2013 Wiggers et al. definitief
 
The Use of Predictive Analytics in Health Care
The Use of Predictive Analytics in Health CareThe Use of Predictive Analytics in Health Care
The Use of Predictive Analytics in Health Care
 
Health Informatics Seminar Summary
Health Informatics Seminar SummaryHealth Informatics Seminar Summary
Health Informatics Seminar Summary
 
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
Evidence Based Clinical Decision Support – An Enabler for Clinicians in 21st ...
 
Endoscopy - improving admin systems
Endoscopy - improving admin systemsEndoscopy - improving admin systems
Endoscopy - improving admin systems
 
Paul Coplan, VP, Johnson & Johnson_mHealth Israel
Paul Coplan, VP, Johnson & Johnson_mHealth IsraelPaul Coplan, VP, Johnson & Johnson_mHealth Israel
Paul Coplan, VP, Johnson & Johnson_mHealth Israel
 
Shaping Informatics for Allied Health - Refining our voice
Shaping Informatics for Allied Health - Refining our voiceShaping Informatics for Allied Health - Refining our voice
Shaping Informatics for Allied Health - Refining our voice
 
improving-care-coordination-through-risk-stratification-dignityhealth
improving-care-coordination-through-risk-stratification-dignityhealthimproving-care-coordination-through-risk-stratification-dignityhealth
improving-care-coordination-through-risk-stratification-dignityhealth
 
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
How to improve patient flow in emergency and ambulatory care, pop up uni, 10a...
 
Introduction to Reliability
Introduction to ReliabilityIntroduction to Reliability
Introduction to Reliability
 

Viewers also liked

Prezi sociología de robert king merton
Prezi   sociología de robert king mertonPrezi   sociología de robert king merton
Prezi sociología de robert king merton
Ulises Humberto Guillén Urbina
 
Wairimu Gachungi CV (2)
Wairimu  Gachungi  CV (2)Wairimu  Gachungi  CV (2)
Wairimu Gachungi CV (2)
Wairimu Gachungi
 
Hess’s law of constant heat summation
Hess’s law of constant heat summationHess’s law of constant heat summation
Hess’s law of constant heat summation
Muhammad Mujeeb
 
México
MéxicoMéxico
México
Alfonso Rivas
 
Unimex issste
Unimex   isssteUnimex   issste
Tendencias Social Media 2017
Tendencias Social Media 2017Tendencias Social Media 2017
Tendencias Social Media 2017
Adsmurai
 
Hackathon Strans Inthegra - Teresina
Hackathon Strans Inthegra - TeresinaHackathon Strans Inthegra - Teresina
Hackathon Strans Inthegra - Teresina
Kelvin Campelo
 

Viewers also liked (7)

Prezi sociología de robert king merton
Prezi   sociología de robert king mertonPrezi   sociología de robert king merton
Prezi sociología de robert king merton
 
Wairimu Gachungi CV (2)
Wairimu  Gachungi  CV (2)Wairimu  Gachungi  CV (2)
Wairimu Gachungi CV (2)
 
Hess’s law of constant heat summation
Hess’s law of constant heat summationHess’s law of constant heat summation
Hess’s law of constant heat summation
 
México
MéxicoMéxico
México
 
Unimex issste
Unimex   isssteUnimex   issste
Unimex issste
 
Tendencias Social Media 2017
Tendencias Social Media 2017Tendencias Social Media 2017
Tendencias Social Media 2017
 
Hackathon Strans Inthegra - Teresina
Hackathon Strans Inthegra - TeresinaHackathon Strans Inthegra - Teresina
Hackathon Strans Inthegra - Teresina
 

Similar to Poster MedInfo 2013 Wiggers et al. definitief

Industry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population HealthIndustry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population Health
Rohan DSouza
 
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Conference – iHT2
 
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Cancer Institute NSW
 
Presentation
PresentationPresentation
Presentation
Ashish Mehta
 
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
iCareQuality.us
 
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
Cognosante
 
Ward Handover & Patient Discharge Solution
Ward Handover & Patient Discharge SolutionWard Handover & Patient Discharge Solution
Ward Handover & Patient Discharge Solution
6PM Solutions
 
Evidence-based Healthcare IT
Evidence-based Healthcare ITEvidence-based Healthcare IT
Evidence-based Healthcare IT
Health Informatics New Zealand
 
Group 1 assignment
Group 1 assignmentGroup 1 assignment
Group 1 assignment
group_one
 
Vascular access devices_setting%0D%0A your organization up for success
Vascular access devices_setting%0D%0A your organization up for successVascular access devices_setting%0D%0A your organization up for success
Vascular access devices_setting%0D%0A your organization up for success
Lorelle Wuerz PhD, MSN, RN, VA-BC, NEA-BC
 
Clasbi poster 6 2014 final
Clasbi poster 6 2014 finalClasbi poster 6 2014 final
Clasbi poster 6 2014 final
Emily Sermersheim
 
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
GE Healthcare - IT
 
Collecter_2008
Collecter_2008Collecter_2008
Collecter_2008
ITACA-TSB
 
Quality improvement healthcare final
Quality improvement healthcare finalQuality improvement healthcare final
Quality improvement healthcare final
Evanvs
 
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docxMarita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
infantsuk
 
Challenges in Implementing EMR: The Singapore Story
Challenges in Implementing EMR: The Singapore StoryChallenges in Implementing EMR: The Singapore Story
Challenges in Implementing EMR: The Singapore Story
Apollo Hospitals Group and ATNF
 
Hospital management final report presentation
Hospital management final report presentationHospital management final report presentation
Hospital management final report presentation
Md Abul Kalam Azad
 
You will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docxYou will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docx
danielfoster65629
 
Sustaining Quality in Nursing
Sustaining Quality in NursingSustaining Quality in Nursing
Sustaining Quality in Nursing
Latha Venkatesan
 
Bad Bed Management, Advanced Business Process Management Project
Bad Bed Management, Advanced Business Process Management ProjectBad Bed Management, Advanced Business Process Management Project
Bad Bed Management, Advanced Business Process Management Project
Pujan Motiwala
 

Similar to Poster MedInfo 2013 Wiggers et al. definitief (20)

Industry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population HealthIndustry Perspectives and Future Trends in Population Health
Industry Perspectives and Future Trends in Population Health
 
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
Health IT Summit Houston 2014 - Case Study "EHR Optimization for Organization...
 
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
Optimising the Model of Care for Patient Management at The Tweed Cancer Care ...
 
Presentation
PresentationPresentation
Presentation
 
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
Improve Nursing Performance and Staff Engagement using the CLIPSE Model April...
 
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
How HealthInsight Nevada and HealtHIE Nevada are Benefitting from Using Smart...
 
Ward Handover & Patient Discharge Solution
Ward Handover & Patient Discharge SolutionWard Handover & Patient Discharge Solution
Ward Handover & Patient Discharge Solution
 
Evidence-based Healthcare IT
Evidence-based Healthcare ITEvidence-based Healthcare IT
Evidence-based Healthcare IT
 
Group 1 assignment
Group 1 assignmentGroup 1 assignment
Group 1 assignment
 
Vascular access devices_setting%0D%0A your organization up for success
Vascular access devices_setting%0D%0A your organization up for successVascular access devices_setting%0D%0A your organization up for success
Vascular access devices_setting%0D%0A your organization up for success
 
Clasbi poster 6 2014 final
Clasbi poster 6 2014 finalClasbi poster 6 2014 final
Clasbi poster 6 2014 final
 
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
Embracing efficiency - Centricity Practice Solution Virginia Women's Center C...
 
Collecter_2008
Collecter_2008Collecter_2008
Collecter_2008
 
Quality improvement healthcare final
Quality improvement healthcare finalQuality improvement healthcare final
Quality improvement healthcare final
 
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docxMarita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
Marita Schifalacqua, RN, MSN, NEA-BC, FAAN,Chris Costello, M.docx
 
Challenges in Implementing EMR: The Singapore Story
Challenges in Implementing EMR: The Singapore StoryChallenges in Implementing EMR: The Singapore Story
Challenges in Implementing EMR: The Singapore Story
 
Hospital management final report presentation
Hospital management final report presentationHospital management final report presentation
Hospital management final report presentation
 
You will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docxYou will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docx
 
Sustaining Quality in Nursing
Sustaining Quality in NursingSustaining Quality in Nursing
Sustaining Quality in Nursing
 
Bad Bed Management, Advanced Business Process Management Project
Bad Bed Management, Advanced Business Process Management ProjectBad Bed Management, Advanced Business Process Management Project
Bad Bed Management, Advanced Business Process Management Project
 

Poster MedInfo 2013 Wiggers et al. definitief

  • 1. Introduction Results Conclusion Changes in the cardiac rehabilitation workflow process needed for the implementation of a patient self- management system Anne-Marieke Wiggers, Sandra Vosbergen, Roderik Kraaijenhagen, Monique Jaspers, Niels Peek Department of Medical Informatics, Academic Medical Center, Amsterdam, The Netherlands; j.m.wiggers@amc.uva.nl The Dutch guidelines on Cardiac Rehabilitation (CR) state that professionals should conduct a patient needs assessment procedure. In this assessment 100 data items are gathered to compile an individualized rehabilitation programme. To promote patient self-management and to increase efficiency of clinical consultations, a web-based self-management system, called MyCARDSS, was developed in which patients enter these data themselves. It complements an existing electronic patient record (EPR) system that is used by professionals. This EPR system with decision support facilities was implemented in Dutch CR clinics and was proven to increase guideline adherence among CR professionals. Methods A generic workflow model was created after visiting three hospitals. This model was validated in interviews with care providers involved. In collaboration with several CR professionals it was described which modifications to current care processes are needed to implement MyCARDSS. It was found that the implementation of the self-management system will increase the complexity of current care processes because: A) not all patients will use MyCARDSS. B) there is a transfer of tasks and responsibilities from professionals to patients. C) information in MyCARDSS needs to be synchronized with the EPR system for professionals. Implementation of a self-management system can increase the complexity of existing working procedures. In the future MyCARDSS will be used as a self-management system during and after CR by advising patients with regard to personal goals and interventions. Objective Investigating which adaptations to existing care processes are needed in order to implement a web-based patient self-management system Workflow model of current situation and the modifications (in grey) needed to implement MyCARDSS The web-based self-management system MyCARDSS Discharge after hospitalisation for a cardiac event Make decision clinic/online Fill in questionnaire on paper Fill in questionnaire in MyCARDSS Send given answers to EPR record Give therapyplan Open EPR record and take questionnaires over in EPR system during visit Discuss therapyplan in multidisciplinair team Start with CR Monitor the patient during CR Evaluate CR Evaluate CR in follow up evaluation Keep using MyCARDSS Create EPR record A B C [Questionnaires not filled in] Admission to hospital [Answers not available] [Answers available] [Questionnaires are filled in] [Decision online] [Decision clinic] Blue lines: current care process; red lines: care process with MyCARDSS