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February 2019
PMI WINE COUNTRY
AGILE OVERVIEW
INTRODUCTIONS
2/7/2019 © PCUBED | 2019 2
Name: Bryn Hughes
Title: Senior Principal Consultant
Company: Pcubed
Background:
15 years of expertise of leading IT related programs and projects, whilst managing the business
change required for effective delivery
Experienced advising and delivering across the Technology, Retail, Banking, Government and
Energy sectors
Certifications:
Current: PMP, SAFe SPC, PROSCI, CSM, ITIL, MSP, PRINCE2
Degrees: Masters in Mechanical Systems Engineering, Sheffield University, UK
Bachelors in Mechanical Systems Engineering, Sheffield University, UK
PCUBED > WE LEAD OUR FIELD
3
With over 25 years’ experience, providing access to over 1400+
consultants across 30+ locations globally, we are the world’s
largest global program and project management consultancy.
We have become the trusted delivery partner of the most
recognizable brands in Aeronautics, Defense, Automotive,
Transport, Financial Services, and Energy as well as government
organizations, helping them convert their big ideas to reality.
1400+
CO NS ULTA NT S
YE A RS ’ E XP E RI E NCE
25+
L O CAT I O NS W O RLDW I DE
30+
A NNUA L RE V E NUE S
$154M
© PCUBED | 20192/7/2019
BACKGROUND
4© PCUBED | 20192/7/2019
CHALLENGES WITH TRADITIONAL PROJECT APPROACHES IN THE
CURRENT WORLD
5
Reference: https://www.scaledagileframework.com/base-milestones-on-objective-evaluation-of-working-systems/ © 2010-2019 Scaled Agile, Inc.
TimeLearning points
Multiple
design
options
SetBased Adjusted
Too much
to adjust
Single
option
PointBased
© PCUBED | 20192/7/2019
Fast feedback
Time
Valuedelivery
DELIVERING VALUE INCREMENTALLY
6© PCUBED | 20192/7/2019
AGILE
PRACTICES
OVERVIEW
8© PCUBED | 20192/7/2019
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
We are uncovering better ways of developing software by doing it and helping others do it.
Through this work we have come to value:
That is, while there is value in the items on the right, we value the items on the left more.
agilemanifesto.org
THE AGILE MANIFESTO
© PCUBED | 20192/7/2019 9
MINIMUM
VIABLE
PRODUCT1
© PCUBED | 20192/7/2019 10
MINIMUM VIABLE PRODUCT (MVP)
• An MVP is a product with just enough features to satisfy early customers, and to
provide feedback for future product development
© PCUBED | 20192/7/2019 11
When releasing products incrementally…
…how do you choose the first bundle of
features that are both high value
and immediately useful?
SCRUM
2
© PCUBED | 20192/7/2019 12
SCRUM OVERVIEW
WORK
BREAKDOWN
EPICS
PREPARED
STORIES
UNPREPARED
STORIES
SUBTASKS
Work packages
KEY
Ceremonies
DAILY
STAND UPS
SPRINT PLANNING DEMO
RETROSPECTIVE
1 - 4 weeks
START END
PRODUCT
BACKLOG REVIEW
Scrum
Master
Product
Owner
Delivery
team
TEAM
© PCUBED | 20192/7/2019 13
SCRUM TEAM ROLES
• Prioritize risk and the backlog
• Make decisions on Product (customer proxy)
• Defines and accepts stories
• Acts as the customer for developer questions
• Change management responsibilities
• Advises and guide on best practices
• Shares learnings across teams and helps team
shape Scrum approach to their environment
• Potential role of the PMO
• Change management responsibilities
• Do the hands on work to deliver the product
• 3 – 9 team members
• Cross functional & Self organizing
• Accountable as a TEAM
• Servant leader – leads by helping
• Resolves issues and removes impediments
• Facilitates the ceremonies and upholds Scrum
practices
• Change management responsibilities
Product Owner
Dev Team
Scrum Master
Agile Coach
© PCUBED | 20192/7/2019 14
WORKING AGREEMENTS
• Contract between
team members
• Develops a
shared sense of
responsibility and
commitment
• Creation must be
done with and by
the entire team
• Updates to
working
agreement must
be agreed by the
whole team
• Core working hours when members are
expected to be online or in the office
• How to communicate vacation or sick days
• When and where regular team meetings take
place
• Who should attend which meetings
• Expected behavior during those meetings
• Expected behavior during the rest of the day
• Which software products are used to track
work and to communicate
• How and when to use those software products
• Who plays which role on the team
• What days the team eats lunch together
Potential content
© PCUBED | 20192/7/2019 15
PLANNING
ESTIMATION3
© PCUBED | 20192/7/2019 16
STORY DEFINITION & EVOLUTION
DEFINITIONS
User story format:
• As a ……
• I …..
• So that…..
STORIES:
SUBTASKS: Technical tasks needing to be finished to
complete a story
Functional tasks that need to be completed
Analysed by team, subtasks and
estimates provided
EPICS: High level themes or large work packages
Prepared:
Unprepared:
Description only
• For example, consider a house renovation project
• Think how to break this down into Epics and Stories
• Stories must be related to the Epic
© PCUBED | 20192/7/2019 17
Time
Useful if you know with a
high degree of accuracy
how long a task will take
STORY POINTS - WAYS OF ESTIMATION
• Story points are relative; they are not connected to any specific unit of measure
• Compare with other stories (an 8-point story should take 4x longer than a 2-
point story)
ComplexityEffort Complexity
Useful if there is a high
degree of unknowns and
an accurate time or effort
cannot be given
Effort
Useful if you know with a
high degree of accuracy
how much effort a task
will take, but it is not time
dependent
© PCUBED | 20192/7/2019 18
APPLY PLANNING POKER FOR FAST, RELATIVE ESTIMATING
• Planning Poker combines expert opinion, analogy, and disaggregation for quick
but reliable estimates
• All team members participate
Mike Cohn, Agile Estimating and Planning, 2005
Each
estimator
gets a deck
of cards
Reads a
job
Estimators
privately
select
cards
Cards are
turned over
Discuss
differences Re-estimate
Steps
© PCUBED | 20192/7/2019 19
ESTIMATION EXAMPLE
1. Use Planning Poker to
relatively estimate the mass
of a set of animals.
2. As a group, identify the
smallest animal and mark it
as 1
3. Estimate the remaining
animals using values 1, 2, 3,
5, 8, 13, 20, 40, 100
Planning Poker
Giraffe
GorillaHyenaElephant
Horse Crocodile
Chicken
© PCUBED | 20192/7/2019 20
KANBAN
4
© PCUBED | 20192/7/2019 21
KANBAN
Principles
Start with what you do now
Respect the current process, roles and
titles
Pursue incremental, evolutionary change
Encourage acts of leadership at all levels
Properties
Visualize the workflow
Limit the work in progress
Manage flow
Make process policies explicit
Improve collaboratively
Backlog In Development In Test DoneValidation
(WIP limit 5) (WIP limit 3) (WIP limit 3)
© PCUBED | 20192/7/2019 22
LEAN
5
© PCUBED | 20192/7/2019 23
LEAN MANUFACTURING –
MAXIMIZE CUSTOMER VALUE, MINIMIZE WASTE
MURI
MURA
MUDA
Non-utilized Talent
Inventory
Waiting
Transportation
Over Production
Defects
Motion
Extra Processing
8 Wastes
“Toyota Production System
is a total Management
System in which the people
are expected to fully utilize
the facilities and machines
to satisfy customer
requirements while working
towards absolute
elimination of waste.”
Taiichi Ohno
© PCUBED | 20192/7/2019 24
VISUAL
FORUM6
© PCUBED | 20192/7/2019 28
VISUAL FORUM
• A Visual Forum is a place for
collaboration which has visual
information on display to encourage
open discussion.
Setting up a visual forum:
• Find a room/wall space which is
visible
• Get permission
• Hide sensitive information if required
© PCUBED | 20192/7/2019 29
POTENTIAL VISUAL FORUM CONTENT
• Kanban
• Vision board
• Performance and delivery metrics
• Sprint goals
• Business model canvas
• Working agreement
Can be used for:
• Daily stand-up,
• Sprint planning
• Demo
• Retrospective
• All ceremonies and other ad-hoc
stakeholder communication activities
© PCUBED | 20192/7/2019 30
SCALED AGILE
FRAMEWORK7
© PCUBED | 20192/7/2019 31
SCALED AGILE FRAMEWORK
https://www.scaledagileframework.com/#
https://www.scaledagileframework.com/#
© PCUBED | 20192/7/2019 32
ROLE
EVOLUTION8
© PCUBED | 20192/7/2019 33
Agile at
Team Level
POTENTIAL SKILLS TRANSFER
Traditional
Agile at
Program Level
Decision maker
Project
Manager
Product
Owner
Product
Manager
FacilitatorPMO Scrum Master
Release Train
Engineer*
Requirements analysis
Business
Analyst
Product
Owner
Product
Manager
ReportingPMO Scrum Master
Release Train
Engineer*
Risk managementPMO All All
*from the Scaled Agile Framework
© PCUBED | 20192/7/2019 34
SKILLS TO DEVELOP
Integrating
traditional and
Agile methods
Facilitating as
servant leaders,
enabling, removing
roadblocks
Fostering and
maintaining the Agile
mind set and
environment
Bridging traditional
and Agile culture and
attitudes
Co-piloting mixed
traditional and Agile
initiatives
Interfacing and
interpreting for
stakeholders
Focus on skills and abilities rather than job or role titles
Re-valuing and
Prioritizing the
backlog
© PCUBED | 20192/7/2019 35
SUMMARY
9
© PCUBED | 20192/7/2019 36
AGILE – WHEN DO YOU USE IT?
Waterfall will apply when the business solution is
known and there is little or no change expected by the project
Unclear project or
product vision
X
X
Waterfall
X
Seeking greater
business involvement
Anticipating
business changes
An Agile
approach
often applies
to an
estimated
90% of
projects
36
Demonstrate
Value Often.
Reduce risk and show
that tangible progress
is being made.
Deliver value in every
Increment / Iteration.
MI-GSO | PCUBED 34
Incremental
Progress.
Align initiatives
together on regular
increments for
Planning, Review and
Retrospective.
Visual Task
Boards.
All tasks visualized on
shared team boards,
either physical or
virtual.
Have a clear definition
of “done”.
Daily Stand-
ups.
Daily quick
coordination meetings.
Get teams synced,
determine
dependencies &
resolve issues.
Regardless of delivery methodology, these tools are impactful when used together
IF YOU ONLY REMEMBER FOUR THINGS…
SO ARE WE
DONE?…
© PCUBED | 20192/7/2019 38
NEED TO SUPPORT PEOPLE THROUGH THE CHANGE
36
https://www.youtube.com/watch?v=6O6jbZ_fdrY
© PCUBED | 20192/7/2019 39
ADKAR Elements
Awareness of the need for
change
Desire to participate and
support the change
Knowledge on how to
change
Ability to implement required
skills and behaviors
Reinforcement to sustain
the change
Build the Change
Foundation Manage Change Sustain Change
Pcubed’s 8E Elements
Engage Envision Excite Enable Execute Establish Evaluate Embed
1 2 3
UNDERPINNED BY ROBUST CHANGE MANAGEMENT TO ENABLE SUCCESS
© PCUBED | 20192/7/2019 40
ONLY BY EMBRACING AGILE CAN WE MOVE TO BEING AGILE
41
COLLABORATION IS KEY
Change is something you do with people, not to them
“ “The desired future state for the organization can only be
achieved after its people make a personal journey from
their current state to their future state
© PCUBED | 20192/7/2019
© PCUBED | 2019
LINKS AND READING SUGGESTIONS
• Scaled Agile Framework
• www.scaledagileframework.com
• Pcubed can deliver training courses on SAFe, including certification, if required
• Agile, Scrum, User Stories, Point Estimation etc.
• www.mountaingoatsoftware.com by Mike Cohn, founder of Scrum
• Product Development Flow etc. by Donald Reinersten (see book ref below)
• http://reinertsenassociates.com/videos/
• Reading
• The Phoenix Project, by Gene Kim
• DevOps Journey, by Scott Prugh
• The Lean CEO, by Jacob Stoller
• The Lean Startup, by Eric Reis
• Inside the Tornado, by Geoffrey Moore
• Crossing the Chasm, by Geoffrey Moore
• The Principles of Product Development Flow, by Donald Reinersten

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PMI Wine Country - Tapas & Talks Agile Overview

  • 1. February 2019 PMI WINE COUNTRY AGILE OVERVIEW
  • 2. INTRODUCTIONS 2/7/2019 © PCUBED | 2019 2 Name: Bryn Hughes Title: Senior Principal Consultant Company: Pcubed Background: 15 years of expertise of leading IT related programs and projects, whilst managing the business change required for effective delivery Experienced advising and delivering across the Technology, Retail, Banking, Government and Energy sectors Certifications: Current: PMP, SAFe SPC, PROSCI, CSM, ITIL, MSP, PRINCE2 Degrees: Masters in Mechanical Systems Engineering, Sheffield University, UK Bachelors in Mechanical Systems Engineering, Sheffield University, UK
  • 3. PCUBED > WE LEAD OUR FIELD 3 With over 25 years’ experience, providing access to over 1400+ consultants across 30+ locations globally, we are the world’s largest global program and project management consultancy. We have become the trusted delivery partner of the most recognizable brands in Aeronautics, Defense, Automotive, Transport, Financial Services, and Energy as well as government organizations, helping them convert their big ideas to reality. 1400+ CO NS ULTA NT S YE A RS ’ E XP E RI E NCE 25+ L O CAT I O NS W O RLDW I DE 30+ A NNUA L RE V E NUE S $154M © PCUBED | 20192/7/2019
  • 4. BACKGROUND 4© PCUBED | 20192/7/2019
  • 5. CHALLENGES WITH TRADITIONAL PROJECT APPROACHES IN THE CURRENT WORLD 5 Reference: https://www.scaledagileframework.com/base-milestones-on-objective-evaluation-of-working-systems/ © 2010-2019 Scaled Agile, Inc. TimeLearning points Multiple design options SetBased Adjusted Too much to adjust Single option PointBased © PCUBED | 20192/7/2019
  • 6. Fast feedback Time Valuedelivery DELIVERING VALUE INCREMENTALLY 6© PCUBED | 20192/7/2019
  • 8. Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: That is, while there is value in the items on the right, we value the items on the left more. agilemanifesto.org THE AGILE MANIFESTO © PCUBED | 20192/7/2019 9
  • 10. MINIMUM VIABLE PRODUCT (MVP) • An MVP is a product with just enough features to satisfy early customers, and to provide feedback for future product development © PCUBED | 20192/7/2019 11 When releasing products incrementally… …how do you choose the first bundle of features that are both high value and immediately useful?
  • 11. SCRUM 2 © PCUBED | 20192/7/2019 12
  • 12. SCRUM OVERVIEW WORK BREAKDOWN EPICS PREPARED STORIES UNPREPARED STORIES SUBTASKS Work packages KEY Ceremonies DAILY STAND UPS SPRINT PLANNING DEMO RETROSPECTIVE 1 - 4 weeks START END PRODUCT BACKLOG REVIEW Scrum Master Product Owner Delivery team TEAM © PCUBED | 20192/7/2019 13
  • 13. SCRUM TEAM ROLES • Prioritize risk and the backlog • Make decisions on Product (customer proxy) • Defines and accepts stories • Acts as the customer for developer questions • Change management responsibilities • Advises and guide on best practices • Shares learnings across teams and helps team shape Scrum approach to their environment • Potential role of the PMO • Change management responsibilities • Do the hands on work to deliver the product • 3 – 9 team members • Cross functional & Self organizing • Accountable as a TEAM • Servant leader – leads by helping • Resolves issues and removes impediments • Facilitates the ceremonies and upholds Scrum practices • Change management responsibilities Product Owner Dev Team Scrum Master Agile Coach © PCUBED | 20192/7/2019 14
  • 14. WORKING AGREEMENTS • Contract between team members • Develops a shared sense of responsibility and commitment • Creation must be done with and by the entire team • Updates to working agreement must be agreed by the whole team • Core working hours when members are expected to be online or in the office • How to communicate vacation or sick days • When and where regular team meetings take place • Who should attend which meetings • Expected behavior during those meetings • Expected behavior during the rest of the day • Which software products are used to track work and to communicate • How and when to use those software products • Who plays which role on the team • What days the team eats lunch together Potential content © PCUBED | 20192/7/2019 15
  • 16. STORY DEFINITION & EVOLUTION DEFINITIONS User story format: • As a …… • I ….. • So that….. STORIES: SUBTASKS: Technical tasks needing to be finished to complete a story Functional tasks that need to be completed Analysed by team, subtasks and estimates provided EPICS: High level themes or large work packages Prepared: Unprepared: Description only • For example, consider a house renovation project • Think how to break this down into Epics and Stories • Stories must be related to the Epic © PCUBED | 20192/7/2019 17
  • 17. Time Useful if you know with a high degree of accuracy how long a task will take STORY POINTS - WAYS OF ESTIMATION • Story points are relative; they are not connected to any specific unit of measure • Compare with other stories (an 8-point story should take 4x longer than a 2- point story) ComplexityEffort Complexity Useful if there is a high degree of unknowns and an accurate time or effort cannot be given Effort Useful if you know with a high degree of accuracy how much effort a task will take, but it is not time dependent © PCUBED | 20192/7/2019 18
  • 18. APPLY PLANNING POKER FOR FAST, RELATIVE ESTIMATING • Planning Poker combines expert opinion, analogy, and disaggregation for quick but reliable estimates • All team members participate Mike Cohn, Agile Estimating and Planning, 2005 Each estimator gets a deck of cards Reads a job Estimators privately select cards Cards are turned over Discuss differences Re-estimate Steps © PCUBED | 20192/7/2019 19
  • 19. ESTIMATION EXAMPLE 1. Use Planning Poker to relatively estimate the mass of a set of animals. 2. As a group, identify the smallest animal and mark it as 1 3. Estimate the remaining animals using values 1, 2, 3, 5, 8, 13, 20, 40, 100 Planning Poker Giraffe GorillaHyenaElephant Horse Crocodile Chicken © PCUBED | 20192/7/2019 20
  • 20. KANBAN 4 © PCUBED | 20192/7/2019 21
  • 21. KANBAN Principles Start with what you do now Respect the current process, roles and titles Pursue incremental, evolutionary change Encourage acts of leadership at all levels Properties Visualize the workflow Limit the work in progress Manage flow Make process policies explicit Improve collaboratively Backlog In Development In Test DoneValidation (WIP limit 5) (WIP limit 3) (WIP limit 3) © PCUBED | 20192/7/2019 22
  • 22. LEAN 5 © PCUBED | 20192/7/2019 23
  • 23. LEAN MANUFACTURING – MAXIMIZE CUSTOMER VALUE, MINIMIZE WASTE MURI MURA MUDA Non-utilized Talent Inventory Waiting Transportation Over Production Defects Motion Extra Processing 8 Wastes “Toyota Production System is a total Management System in which the people are expected to fully utilize the facilities and machines to satisfy customer requirements while working towards absolute elimination of waste.” Taiichi Ohno © PCUBED | 20192/7/2019 24
  • 24. VISUAL FORUM6 © PCUBED | 20192/7/2019 28
  • 25. VISUAL FORUM • A Visual Forum is a place for collaboration which has visual information on display to encourage open discussion. Setting up a visual forum: • Find a room/wall space which is visible • Get permission • Hide sensitive information if required © PCUBED | 20192/7/2019 29
  • 26. POTENTIAL VISUAL FORUM CONTENT • Kanban • Vision board • Performance and delivery metrics • Sprint goals • Business model canvas • Working agreement Can be used for: • Daily stand-up, • Sprint planning • Demo • Retrospective • All ceremonies and other ad-hoc stakeholder communication activities © PCUBED | 20192/7/2019 30
  • 29. ROLE EVOLUTION8 © PCUBED | 20192/7/2019 33
  • 30. Agile at Team Level POTENTIAL SKILLS TRANSFER Traditional Agile at Program Level Decision maker Project Manager Product Owner Product Manager FacilitatorPMO Scrum Master Release Train Engineer* Requirements analysis Business Analyst Product Owner Product Manager ReportingPMO Scrum Master Release Train Engineer* Risk managementPMO All All *from the Scaled Agile Framework © PCUBED | 20192/7/2019 34
  • 31. SKILLS TO DEVELOP Integrating traditional and Agile methods Facilitating as servant leaders, enabling, removing roadblocks Fostering and maintaining the Agile mind set and environment Bridging traditional and Agile culture and attitudes Co-piloting mixed traditional and Agile initiatives Interfacing and interpreting for stakeholders Focus on skills and abilities rather than job or role titles Re-valuing and Prioritizing the backlog © PCUBED | 20192/7/2019 35
  • 32. SUMMARY 9 © PCUBED | 20192/7/2019 36
  • 33. AGILE – WHEN DO YOU USE IT? Waterfall will apply when the business solution is known and there is little or no change expected by the project Unclear project or product vision X X Waterfall X Seeking greater business involvement Anticipating business changes An Agile approach often applies to an estimated 90% of projects 36
  • 34. Demonstrate Value Often. Reduce risk and show that tangible progress is being made. Deliver value in every Increment / Iteration. MI-GSO | PCUBED 34 Incremental Progress. Align initiatives together on regular increments for Planning, Review and Retrospective. Visual Task Boards. All tasks visualized on shared team boards, either physical or virtual. Have a clear definition of “done”. Daily Stand- ups. Daily quick coordination meetings. Get teams synced, determine dependencies & resolve issues. Regardless of delivery methodology, these tools are impactful when used together IF YOU ONLY REMEMBER FOUR THINGS…
  • 35. SO ARE WE DONE?… © PCUBED | 20192/7/2019 38
  • 36. NEED TO SUPPORT PEOPLE THROUGH THE CHANGE 36 https://www.youtube.com/watch?v=6O6jbZ_fdrY © PCUBED | 20192/7/2019 39
  • 37. ADKAR Elements Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Build the Change Foundation Manage Change Sustain Change Pcubed’s 8E Elements Engage Envision Excite Enable Execute Establish Evaluate Embed 1 2 3 UNDERPINNED BY ROBUST CHANGE MANAGEMENT TO ENABLE SUCCESS © PCUBED | 20192/7/2019 40
  • 38. ONLY BY EMBRACING AGILE CAN WE MOVE TO BEING AGILE 41
  • 39. COLLABORATION IS KEY Change is something you do with people, not to them “ “The desired future state for the organization can only be achieved after its people make a personal journey from their current state to their future state © PCUBED | 20192/7/2019
  • 40. © PCUBED | 2019
  • 41. LINKS AND READING SUGGESTIONS • Scaled Agile Framework • www.scaledagileframework.com • Pcubed can deliver training courses on SAFe, including certification, if required • Agile, Scrum, User Stories, Point Estimation etc. • www.mountaingoatsoftware.com by Mike Cohn, founder of Scrum • Product Development Flow etc. by Donald Reinersten (see book ref below) • http://reinertsenassociates.com/videos/ • Reading • The Phoenix Project, by Gene Kim • DevOps Journey, by Scott Prugh • The Lean CEO, by Jacob Stoller • The Lean Startup, by Eric Reis • Inside the Tornado, by Geoffrey Moore • Crossing the Chasm, by Geoffrey Moore • The Principles of Product Development Flow, by Donald Reinersten