1U3
Plexus Consulting
Mackenzie Burnside | Shawn Graber | Jacob Groezinger | Gwen Ou
2U3
Framework Quality Operational Excellence Communication Takeaways
Agenda
Framework
Quality
Operational Excellence
Communication
Takeaways
3U3
Framework Quality Operational Excellence Communication Takeaways
Value Proposition
Fresh Connection strives to create orange-based
beverages that improve the quality of life of their
customers. These healthy drinks brighten the
days of each consumer through their excellent
taste and energizing ingredients.
4U3
Framework Quality Operational Excellence Communication Takeaways
Presentation Overview
Customer Delight
Core Values
Operational
Excellence
Communication
Quality
Quality
• Quality components
• Quality products
Operational Excellence
• Flexible supply chain
• Optimized costs
Communication
• External relationships
• Internal relationships
5U3
Framework Quality Operational Excellence Communication Takeaways
Quality
Quality
Component quality
Certified key components
High attained shelf life
Inspection
6U3
Framework Quality Operational Excellence Communication Takeaways
Operational Excellence
Lean Production
• Constraints on the
bottling line
• SMED
• Breakdown training
Flexibility
• Short supplier lead time
• Small production
batches
• Small lot sizes
• Small frozen period
• Elimination of waste
7U3
Framework Quality Operational Excellence Communication Takeaways
External Communication
Suppliers
• High delivery reliability
• Component availability
Retailers
• Meet customer demand
• Accurate forecasting
• High service level
8U3
Framework Quality Operational Excellence Communication Takeaways
Internal Communication
Internal Communication
• Sales and Operations Planning
• Collaboration
• Handshake agreement between sales and
operations teams
9U3
Framework Quality Operational Excellence Communication Takeaways
Return on Investment (ROI)
-4.0%
-1.1%
2.3%
3.6%
7.6%
8.8%
-6.0%
-4.0%
-2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
10U3
Framework Quality Operational Excellence Communication Takeaways
Key Takeaways
Customer Delight
Core Values
Operational
Excellence
Communication
Quality
Quality
• Quality components
• Quality products
Operational Excellence
• Flexible supply chain
• Optimized costs
Communication
• External relationships
• Internal relationships
11U3
Questions
Mackenzie Burnside | Shawn Graber | Jacob Groezinger | Gwen Ou
12U3
Appendix
Mackenzie Burnside | Shawn Graber | Jacob Groezinger | Gwen Ou
13U3
Component Availability
96.5%
94.8%
99.9% 100.0% 100.0% 100.0%
92.0%
93.0%
94.0%
95.0%
96.0%
97.0%
98.0%
99.0%
100.0%
101.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
14U3
Production Plan Adherence
78.7%
82.7%
94.5% 94.5%
97.4% 98.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
15U3
Supplier Delivery Reliability
89.9%
97.1% 97.1%
98.9% 98.7% 99.0%
88.0%
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
16U3
Obsoletes
2.4%
2.1%
1.4% 1.4%
1.6% 1.6%
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
17U3
Service Level
87.8%
89.4%
97.5% 97.5% 97.7% 98.0%
86.0%
88.0%
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
18U3
Attained Shelf Life
85.9%
85.7% 85.7%
86.2%
86.6%
87.2%
85.0%
85.5%
86.0%
86.5%
87.0%
87.5%
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
19U3
Raw Material Costs
$912
$921
$827
$898
$737
$725
$700
$750
$800
$850
$900
$950
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
ThousandsofDollars
20U3
Raw Material Transport Costs
$190 $189
$132 $134
$56
$62
$0
$20
$40
$60
$80
$100
$120
$140
$160
$180
$200
Round 0 Round 1 Round 2 Round 3 Round 4 Round 5
ThousandsofDollars

Plexus Consulting Final Presentation