The document discusses how brands can build emotional connections with consumers and the importance of contextual advertising. It notes that brands in the past were able to create mass emotional connections through big advertising ideas and linear planning cycles. However, the modern media landscape has become more fragmented, requiring brands to use smaller, more relevant ideas placed across different media at the right times and locations. The document advocates for a focus on both tactical knowledge and emotional intelligence to effectively engage with diverse micro-groups of consumers. It provides examples of contextual advertising campaigns that increased brand awareness and engagement by placing ads in the appropriate settings.