SlideShare a Scribd company logo
Growing and managing
a Remote Team
Hello!
Piyush Poddar
Husband and Father
Remote Work Enthusiast
Head of Partnerships and Sales @
Jaipur, India Kolkata
Bangalore
Pune
Noida Thiruvananthapuram
Germany
Jaipur
What’s Axelerant? (Warning: Shameless Plug)
We’re a fully-distributed integrated global delivery partner, helping to create digital
experiences with agency affiliates.
80+ Team Members | Five Countries
Everyone is so
image obsessed
and afraid.
Keep your cards close
Don’t take any risks
Keep your mouth shut
Spin, optics, smoke, mirrors
This is all crap.
Break the
conventions.
What is
Radical
Transparency?
“...actions and approaches that radically
increase the openness of organizational
process and data.”
What is it
not?
Being radically honest ≠
being obnoxiously rude
What is it
not?
Doesn’t equal brashness
or harsh imprudence
What is it
not?
Calls for dignity, respect,
code of conduct
Some examples.
● Transparent salaries
● Weekly open surveys
● Bimonthly announcements
● Public & unreserved Q&A
● Open door policy
● Diversity and Inclusion
● No ivory towers
Where did this come from?
Customers, employees will not put up any longer with anything false
The internet encourages, forces transparency
Millennials value transparency above all
Ray Dalio,
Bridgewater
James M. Whitehurst,
Red Hat
Joel Gascoigne,
Buffer
Some radical leaders.
But it’s challenging.
● There will be good days & bad days
● Humbling that can hurt pride—needs
courage & vulnerability
● Takes commitment to create culture
safe enough for this behavior
● You have to really make it a
priority—
dedicate time, recommit to it often,
demonstrate to people that it is okay
to speak up
v
Why does it work?
Trust +
Alignment +
Growth
● Builds team trust in both good &
bad times
● Individuals and leadership hold
themselves accountable
● Allows the right people to join
team and partner
● Better conflict resolution,
problem solving
● Greater commitment to goals and
higher motivation
● More informed, more context,
less guesswork
Openness as one of our values.
- Systemic encouragement of transparency
- Public highlighting and reinforcing what we want to see more of
- Compensation: Open finances/salaries
- Open lines of communication with leadership
- Open Source ethos of transparency, peer production and collaboration
- Shared documentation: Handbook, collaborative docs
- Flexibility of working from any place, any time, your way
This is how we do it (and how you can, too).
This is how we do it (and how you can, too).
Communications, Tools and Frameworks
- Organisational alignment via V2MOM
- Communication tools like Slack, Zoom, Jira etc.
- Officevibe surveys, reporting, weekly
- 7geese: openness rewarded ( OKRs, 360 feedback, OneOnOnes )
- Public channels, failures & successes via #lessons-learned
- Announcements across all areas: Operations, Sales, Marketing, etc.
- People engagement programs like Lifecoaching, Personal Triumph, Mentorship program,
Happy Hours, Donut random pairing, Share Since We Care etc..
● Isolation
● It can cause resentment
○ Pay scale, performance jealousy
○ Public let go’s, reasons known
● Decisions open to multidirectional
challenges
○ Doubt, argument, disagreement
○ Takes time to answer questions
● With great power comes great
responsibility
○ How much should you share?
○ Clear boundaries, psych safety
Negative consequences &
management
● It’s the right thing to do
● It’s the best way to bring issues to the
fore early
● Without transparency, expect
unexpectedness
○ problems don’t come to the surface
○ operations failure
○ higher attrition
○ hampered growth
In spite of it all, why is it worth it?
The impact we’ve seen.
The impact we’ve seen.
The impact we’ve seen.
The impact we’ve seen.
Remote: Office
Not Required
Jason Fried
Recommended readings
The OPEN
ORGANIZATION
Jim Whitehurst
Blogs and Podcasts
DRIVE
Daniel H. Pink
Yonder, Buffer, Signal vs Noice, Bridgewater, Open, Bridgewater, Nomad city
and more...
@piyushpoddar
piyush@axelerant.com
www.axelerant.com
Thank you!
Benchmark against other companies using
Officevibe

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Piyush Poddar - How to Grow & Manage Your Remote Team

  • 2. Hello! Piyush Poddar Husband and Father Remote Work Enthusiast Head of Partnerships and Sales @ Jaipur, India Kolkata
  • 3.
  • 5. What’s Axelerant? (Warning: Shameless Plug) We’re a fully-distributed integrated global delivery partner, helping to create digital experiences with agency affiliates. 80+ Team Members | Five Countries
  • 6.
  • 7. Everyone is so image obsessed and afraid. Keep your cards close Don’t take any risks Keep your mouth shut Spin, optics, smoke, mirrors This is all crap.
  • 10. “...actions and approaches that radically increase the openness of organizational process and data.”
  • 11. What is it not? Being radically honest ≠ being obnoxiously rude
  • 12. What is it not? Doesn’t equal brashness or harsh imprudence
  • 13. What is it not? Calls for dignity, respect, code of conduct
  • 14. Some examples. ● Transparent salaries ● Weekly open surveys ● Bimonthly announcements ● Public & unreserved Q&A ● Open door policy ● Diversity and Inclusion ● No ivory towers
  • 15. Where did this come from? Customers, employees will not put up any longer with anything false The internet encourages, forces transparency Millennials value transparency above all Ray Dalio, Bridgewater James M. Whitehurst, Red Hat Joel Gascoigne, Buffer Some radical leaders.
  • 16. But it’s challenging. ● There will be good days & bad days ● Humbling that can hurt pride—needs courage & vulnerability ● Takes commitment to create culture safe enough for this behavior ● You have to really make it a priority— dedicate time, recommit to it often, demonstrate to people that it is okay to speak up
  • 17. v Why does it work? Trust + Alignment + Growth
  • 18. ● Builds team trust in both good & bad times ● Individuals and leadership hold themselves accountable ● Allows the right people to join team and partner ● Better conflict resolution, problem solving ● Greater commitment to goals and higher motivation ● More informed, more context, less guesswork
  • 19. Openness as one of our values. - Systemic encouragement of transparency - Public highlighting and reinforcing what we want to see more of - Compensation: Open finances/salaries - Open lines of communication with leadership - Open Source ethos of transparency, peer production and collaboration - Shared documentation: Handbook, collaborative docs - Flexibility of working from any place, any time, your way This is how we do it (and how you can, too).
  • 20. This is how we do it (and how you can, too). Communications, Tools and Frameworks - Organisational alignment via V2MOM - Communication tools like Slack, Zoom, Jira etc. - Officevibe surveys, reporting, weekly - 7geese: openness rewarded ( OKRs, 360 feedback, OneOnOnes ) - Public channels, failures & successes via #lessons-learned - Announcements across all areas: Operations, Sales, Marketing, etc. - People engagement programs like Lifecoaching, Personal Triumph, Mentorship program, Happy Hours, Donut random pairing, Share Since We Care etc..
  • 21. ● Isolation ● It can cause resentment ○ Pay scale, performance jealousy ○ Public let go’s, reasons known ● Decisions open to multidirectional challenges ○ Doubt, argument, disagreement ○ Takes time to answer questions ● With great power comes great responsibility ○ How much should you share? ○ Clear boundaries, psych safety Negative consequences & management
  • 22. ● It’s the right thing to do ● It’s the best way to bring issues to the fore early ● Without transparency, expect unexpectedness ○ problems don’t come to the surface ○ operations failure ○ higher attrition ○ hampered growth In spite of it all, why is it worth it?
  • 27.
  • 28. Remote: Office Not Required Jason Fried Recommended readings The OPEN ORGANIZATION Jim Whitehurst Blogs and Podcasts DRIVE Daniel H. Pink Yonder, Buffer, Signal vs Noice, Bridgewater, Open, Bridgewater, Nomad city and more...
  • 30. Benchmark against other companies using Officevibe

Editor's Notes

  1. Millennials: Born 1981-1996 (22-37 years old) Show of hands if you belong to a fully / partially Remote Company
  2. Radical Transparency All have same performance yardsticks Baselining Transparancy is the only way to build Trust TRUST by DEFAULT rather than TRUST to be Earned.
  3. Use clear, direct, precise, intentional communication Voice ideas, opinions, concerns on the team openly You have nothing to fear from the truth
  4. Vision, Values, Methods, Obstacles and Measures
  5. Psychological safety is "a sense of confidence that the team will not embarrass, reject or punish someone for speaking up."
  6. Gender Diversity and Inclusion Friendly Zero harassment reported since the inception of the company 35% women out of 82 No pay bias against women When on retreat women employees come with their children Remote work culture provide an opportunity to nursing mothers to start work after maternity leave, as they can be home, take care of the baby and work too. Hence no break from work. Work-life balance is very good at Axl, women’ are managing house, work and their passion with equal fervour