Kuan-Yen Heng (Chris), a software engineer at Pie, describes the company's use of backend and DevOps technologies, focusing on a realtime, scalable architecture powered by Terraform and Docker. The document outlines the challenges and advantages of using containers and orchestration with CoreOS, discussing the CI/CD pipeline and potential transitions to Amazon ECS for improved management. It highlights the need for efficient deployment processes and the importance of monitoring and logging in their infrastructure.