This document summarizes a presentation by Philip Carter, Chief Analyst at IDC, about developing data-driven digital platforms. It discusses how most organizations now have multiple "islands of innovation" using different cloud services, and the challenges of managing data across these systems. Carter notes that by 2020 over 90% of enterprises will use multiple clouds but only a third will have ways to manage them. The document outlines IDC's model for GDPR readiness and discusses challenges European organizations face in meeting GDPR requirements by the May 2018 deadline. It suggests organizations will need to restructure how personal data flows and is managed across public and private cloud systems.

1. ChiefAnalyst for the European Region
An Analyst point of view
Phil Carter, IDC

2. T H E F U T U R E A W A I T S
Charting the Next Steps of Your
Data-Driven Multi-Cloud Journey
Veritas Vision Solution Day
Mainz, Germany
7th December, 2017
Philip Carter, Chief Analyst, IDC Europe

4. © IDC Visit us at IDC.com and follow us on Twitter:
@IDC
4

5. 5© IDC Visit us at IDC.com and follow us on Twitter: @IDC

6. © IDC Visit us at IDC.com and follow us on Twitter:
@IDC
6

7. 3-D Printing
IoT
Apps
Cognitive Computing
Innovation
Sharing Economy
Digital
Disruption
Cloud
Big Data
Digital Economy
Industry4.0
Virtual
Reality
Digital Enterprise
Business
Model Shift
Change
Analytics
Internet of Things
Augmented
Reality
Information
Management
Crowdsourcing
Robotics
Omni-Channel
Predictive Analytics
Chief
Digital Officer
Regulation
Data Lakes
Mobility
Data 7

8. An ‘Island of Innovation’
Mobile app
Enterprise IT
Platform
8

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@IDC
9
Data
Ingestion
Platform
Big Data-
Service +
Data stores
IP OTT
IaaS/Hosting
Machine
Learning &
Predictive
Analytics
App Development Platform for
Web Interface + APIs
IP OTT
Recommendation to
Mobile App
Loyalty System/CRM
GPS Data Feed
Meatpack - Behind the Scenes….

10. The question is no longer ‘if’
cloud, it is whether you go ‘all
in’ or not’
— Digital Director, Nordic Food and Beverage Enterprise

11. IDC Private & Confidential

12. Multiple Islands of Innovation
IoT prototype
Mobile app
Cloud-based
analytical service
Dynamic Web
application
Hosted Hadoop
Cluster
Enterprise IT
Platform
12

13. We have 2100 applications
running on our Enterprise IT
platform, and we have 300 new
‘digital services’ being spun up
every year’
— VP of Platforms, German Automotive

14. Multiple Islands of Innovation
IoT prototype
Mobile app
Cloud-based
analytical service
Dynamic Web
application
Hosted Hadoop
Cluster
Enterprise IT
Platform
14

15. 28%
Multi-Cloud by Accident!
Only 28% of European organizations have standardized on one
or two strategic providers across public cloud services for SaaS
and IaaS/PaaS
Source: IDC European Cloud Impact Survey (May 2017) (n=554)

16. More than 70% of European enterprise IT
organizations will commit to multi-cloud
architectures in 2018
2018
© IDC 16

17. By 2020, over 90% of enterprises will use multiple
cloud services and platforms,…
BUT only 1/3 of these organizations will have
established mechanisms to operate their
multi-cloud environment.
2020
© IDC17 17

18. Multiple Islands of Innovation
IoT prototype
Mobile app
Cloud-based
analytical service
Dynamic Web
application
Hosted Hadoop
Cluster
Enterprise IT
Platform?
?
? ?
?
?
18

19. IDC Private & Confidential
.
‘Data is a critical asset for
the future of Telefónica
and any organization.’
Chema Alonso,
Chief Data Officer of Telefónica
19

20. The ‘Side-Car Approach’ – Digital IT
Developer/
Integration
Services
Data
Services
Digital IT
Enterprise IT
Platform
20

21. 21
Developing the Digital Platform of the Future

22. 22
Developing the Digital Platform of the Future

23. The New Data-Driven Digital Platform
EXTERNAL
PROCESSES
Connected
Processes
Assets
People
INTERNAL
PROCESSES
INTELLIGENT
CORE
Mobile
IoT
AR/VR
BOT
API
© IDC 23 23

24. IDC Private & Confidential
With Telefónica's
fundamental promise to
always maintain privacy,
security and the
transparent use of the data
we want to help our clients
understand its full
potential,’
‘Data is a critical asset for
the future of Telefónica
and any organization.’
Chema Alonso,
Chief Data Officer of Telefónica
24

25. © IDC 25
Data Management Fit for a New Business Model
Security,
compliance,
access
Software-
defined, API-
based
consumption
Cloud
Instantiation
Firefight New
Data
Challenges
Deep and
quick visibility
Unified
Protection
across cloud,
edge, on-
prem

26. IDC Private & Confidential

27. GDPR is a “good thing”
 Updates law hopelessly out of date
• 95/46/EC act predates Google, Facebook, Twitter,
Uber, AWS, AirBnB, salesforce.com, Dropbox, etc
 Unifies DP law across all EU states
• And beyond (where EU goes many follow)
• With extra-territoriality jurisdiction
© IDC Visit us at IDC.com and follow us on Twitter:
@IDC
27

28. I predict that NO company will
be GDPR-compliant by May
2018’
— CIO of a French Financial Services Organization

31. Managed
Opportunistic
Digital Explorer
Ad Hoc
Digital Resister
Repeatable
Digital Player
Optimized
© IDC Visit us at IDC.com and follow us on Twitter:
@IDC
31
IDC’s GDPR Readiness Model
Managed
Beyond Compliance
Opportunistic
‘Dawning Realisation’
Ad Hoc
‘Blissfully Unaware’
Repeatable
‘Pragmatic Compliance’
Optimized
Compliance Exemplar
Lack of awareness
of GDPR, or its
application to the
business
A plan is in place and
in the process of
execution
Processes are
compliant within an
acceptable level of
risk
Compliance is an
outcome of improved
business processes
Compliance is a
product that is sold
to others with less
maturity

32. European GDPR
Readiness today
Blissfully Unaware Dawning Realisation Pragmatic Compliance Beyond Compliance Compliance Exemplar
© IDC Visit us at IDC.com and follow us on Twitter:
@IDC
32
17%
40%
25%
18%
<1%
Source: IDC’s 2017 GDPR Readiness survey, N=560
Opportunity
Obstacle

33. © IDC Visit us at IDC.com and follow us on Twitter:
@IDC
33
“The Bluebee genomics platform has been
designed from the bottom up with confidential
patient information and multi-layered data security
in mind”
Hans Cobben, CEO at Bluebee

34. 34
“GDPR
comes at the
right time. We have
big data, a wholesale
move to the cloud, and
IoT. GDPR tells us how we
should handle personal data in
this digital world.”
Imdad Hussain,
Senior Information Risk Manager,
Barclays

35. IDC Private & Confidential
PERSONAL ‘DATA RIGHTS’ UNDER GDPR
DATA
ACCESS
DATA
RECTIFICATION
DATA
ERASURE
OBJECT TO
PROCESSING
DATA
PORTABILITY
OBJECT TO AUTOMATED
DECISION MAKING
35

36. IDC Private & Confidential
36

37. IDC Private & Confidential
Data Flow
Data Privacy Responsibility
37

38. European Enterprises Prepare for a Structural Shift
to Multiple Cloud Backends
0% 25% 50%
Public Cloud IaaS
Hosted Private Cloud (Provider's Site)
Private Cloud (On-Premise)
Traditional Datacentre
Percentage of storage that is running in each of the following, now
and in 12 months’ time
Currently In 12 months
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@IDC
38
IDC 2017 European Data center Survey (600+ respondents from most mature European markets)

39. 39

40. Future Thinking
40
Technology Platform and Architecture
“appropriate technical and organisational measures”
Encryption, backup & restore, testing, and everything else…
Meeting Specific Requirements
RTBF, Consent, Encryption, Data Loss Prevention, Data Portability,
Access Control, Record keeping, Incident Response, etc.
Information Governance
What personal data do I have, where is it, how sensitive is it,
why do I have it, do I have consent to use it, can I delete it, etc.
40

42. THANK YOU!