Johnson & Johnson's baby care brand Johnson's holds a dominant 73% market share in India. It focuses on establishing trust with mothers by positioning its products as gentle, mild and safe for babies. Johnson's markets through multiple channels including stores, e-commerce and TV/print ads targeting mothers. While the Indian baby care market is growing at a CAGR of 7.6%, Johnson's aims to strengthen its leadership by focusing on the deep relationship between mothers and their babies.
2. Johnson &
Johnson
Consumer
Beauty &
Personal Care
(BPC)
Baby Care
Pharmaceutical
Medical Devices
& Digonostics
• Health focused company
• Primary focus on human health and well being
• $ 74.3 billion Revenue: Broad geographic spread
• World BPC Value share: 2.8%
Johnson’s baby
• Global value share of 22% in 2013; Category leader
• CAGR of 4% over 2014-2018
• Baby Care Sales of $ 2.2 billion in
• Emerging markets major growth drivers, especially
Asia Pacific (9% CAGR)
3. Hair Care
• Oil
• Shampoo
• Conditioner
• Cologne
Skin Care
• Powder
• Oil
• Lotion
• Oil gel
• Cream
Sun Care
• Lotion
• Cream
Toiletries
• Wipes
• Bedtime bath
• Safety Swabs
• Nursing Pads
• Wash Clothes
Johnson’s
Baby
Product Line
4. In India, Baby & Child Specific Product Category
• Growth @ CAGR 1.5% [2008-13]
• Expected CAGR of 7.6%
Johnson’ baby:
• Holds 73% Market Share
• Most Valuable brand of company portfolio
• Accounting for almost 1/3rd of beauty and personal
care sales
OTC
28%
Skin Care
26%
Baby Care
16%
Oral Care
11%
Wound Care
10%
Women's health
9%
CONSUMER SALES
2009 2010 2011 2012 2013
5.5 6
6.9
7.8
8.8
4.136 4.476
5.0784
5.6862
6.3976
Baby and Child Specific Products Market Size (INR bn)
Baby & Child Specific Products Johnson's Company Share
6. SEGMENTATION & TARGET CONSUMER
Market
Segmentation
Geographic
• Urban
Population
• Tier 1,2,3
cities
Demographic
• Above BPL, medium to
high income families
• Females/ Mothers
• Age ~ 24-35
Behavioral
• Parents concerned
with wellness of
the child
7. POSITIONING
Focus on
relation
between
mother and
her baby
Connect it to
relationship
between
Johnson’s and
mothers
Gives moms more and more ways
to make every moment with their
baby a special moment.
Happy mothers enjoying the time
they spend with infants
The Power of Gentle
acknowledges that babies change
lives of both parents
Own the mother
child
relationship
11. Johnson’s Baby: Product
SKUs
Catering to different
volumes
50 gms – 700 gms
Varie
nts
Multiple products for different needs
All baby care products
Flavor based: Aloevera, bedtime,
blossoms etc.
Availa
bility
Hospital stores have smaller
sizes for trial basis
Retail Stores have larger sizes
for monthly needs
Attrib
utes
Smoothens,
protects
Combos
For gift
occasions
12. Johnson’s Baby: Price & Place
Sales
Personal selling to mother’s through doctors
Distribution
Distribution
• Medical stores, grocery stores, modern
trade
• Retail stores like mom and me, justborn
etc.
• In India: 9,993 hospitals, 1,48,124
registered medical shops reaching a
consumer base of around 120,193,444
• Different sizes
• Different variants
• Rs 25 – Rs 200
• Gift combos with multiple Johnson’s
baby products
• Prices within the CPI
13. Johnson’s Baby: Promotions
Mother Child
relation
established
TV Ads
• Screened during
afternoon
• Targeting house
wives
Print
• Caring mother and
bubbly baby
• Light colors pink
and white
Digital
Media
• Pop Up Ads on e-
commerce sites
• YouTube ads
linked with child
care videos
14. COMPETITIVE FRAME OF REFERENCE
• First – mover advantage
• First in India
• Consumer trust
• long-standing presence
• Mother's choice
Market Leader
• CAGR ~ 3%
• More number of working
parents and one-child families
Higher disposable incomes
higher expenditure on baby
care
• High growth in baby wipes
segment
Prospects
• Launch by Dabur
• Key players
• Dabur Ltd
• Wipro Ltd
• VVF Ltd (Doy)
Threats
16. On the whole!
A trusted
brand in
baby care
By
mother’s
for their
children
Provides safe,
gentle and mild
care And makes the mother-child
bonding even more special
More to
offer
than
anyone
else
17. REFERENCES
• Euromonitor - GMID
• Baby & Child Specific Products in India
• Johnson’s Baby Official Website - www.johnsonsbaby.com
• Johnson’s Baby Social Media Pages – Facebook, Twitter
• Marketing Management by Kotler
• Brand Strategy by Prof. Sameer Mathur
18. Susmita Dheeraja Kraleti| Sec ‘B’| PGP30142
Guided by-
Prof. Sameer Mathur
Ph.D. Carnegie Mellon University
Marketing Prof., IIM Lucknow