Paul James Griffin has over 25 years of experience in sales and business development roles across various industries including IT, retail, and renewable energy. He has a track record of successfully managing major international accounts and delivering revenue growth. Griffin is described as personable, smart, and excellent at understanding customer needs to help navigate business relationships. He seeks roles where he can leverage his customer focus and experience to continue helping companies succeed.

1. Curriculum Vitae
Paul James Griffin – Sales & Business Development Specialist
Recommendation from LinkedIn: "Working with Paul on his accounts was always a pleasure. He's great at
understanding all the angles, knows the motivations of the players, and navigates the course with humour and
intelligence.
On a personal level, he brings a refreshingly insightful (often presented with irreverent witticisms) viewpoint to
most situations. Personable, smart, quick and just plain ol' good at what he does."
Headlines:
Major International IT Account Management across EMEA & the Enterprise space
managing clients such as Philips, Siemens, Shell, Lucent Technologies & Vodafone.
Major UK Retail Account Management across the Own Label and CSN Categories
managing expectations for clients such as Tesco, Waitrose, Sainsbury and Booker
Wholesale.
NPD and Sales Channel Creation to deliver retail Celebrity backed products across all
channels such as UK Multiples, Wholesale, Foodservice, On Trade and C-Sector.
I thrive on a challenge and deliver quality in sales and programme management. I enjoy
autonomy once I have fully understood what is expected of me but I am also a competent,
sociable and considerate team member and leader. My primary skills are increasing revenues
from a given customer base, identifying potential revenue opportunities as markets and trends
emerge and re-energising delinquent or dormant accounts. I am happy working in or leading a
team and gain personal satisfaction through mentoring, developing the skills and witnessing
success of and through others.
I am very customer focused and would only wish to be employed by a company with a focus on
excellence and a strong positive reputation for customer engagement. I am communicative and
presentable, reliable and punctual. I have presented to 5 people and 500 people alike.
EMPLOYMENT OVERVIEW
September 2010 to date (UK role)
I was approached by the MD of the fledgling UK company to help create a new Vehicle
Leasing and Contract Hire company leveraging the experience and resources of
http://www.stone-xxi.ru/eng/ (Moscow), established 12 years previously.
Responsibilities included, but were not limited to creating a brand image, website, social media
presence, online and offline advertising, marketing collateral, email marketing templates, offer
matrices, liaising with dealers and funders and client management.
September 2009 to September 2010
“A satisfied customer is the best business strategy of all.” - Michael Leboeuf

2. Sales Manager / Client Engagement Manager, LowCarbonEconomy.com
Reporting directly to the MD my brief was to manage the existing 1500 clients and their online
marketing campaigns whilst developing strategies and tactics to rapidly grow the client and user
base. The role offered a greater insight into renewable energy in general accompanied by a
deeper understanding of the various ‘green’ options available to both domestic and business users
in making their environments more carbon friendly.
March 2009 to August 2009
Business Development Director, Justmeans.com. (EMEA role)
Reporting to the CEO the brief was to build the client-base in Europe leveraging the strong start
made by the US office. Everything from process to prospecting and general office management
came into the role. VC funded, 2nd tranche was postponed to spring 2010. 3 direct reports.
December 2007 to March 2009
National Sales Manager, Liberation Foods CIC (International role)
Part of the SMT, reporting to the MD, my responsibilities were for the entire branded
sales function both for the UK, Europe and ROW. Liberation is a Fairtrade company
supplying nuts and nut products to all major retailers in the UK principally for their own
label products, but also as the brand Liberat!on. Liberation as a brand is best known for
Harry’s Nuts! This is a range of products launched from September 2008 with the
award-winning comedian Harry Hill, now sold via Sainsbury’s and Waitrose and soon to
be in Booker and Tesco. Sainsbury’s have included it in their 2009 Comic Relief appeal range and
Waitrose have it on gondola end aisle 1. Vending companies, small retailers, pubs and c-sector
stores are also taking up the 50g version (impulse).
Under my tenure the branded business of Liberation increased from almost zero to £1.2m revenue
at an average 24% margin. Forecast for 2009 is £2.6m revenue though retailer “margin
maintained” promotions will eat into the retained margin whilst increasing consumer take-up. 3
direct reports.
September 2005 to June 30 2007
General Manager, Letsautomate.com (Local role)
In my time with Letsautomate I operated as a GM to the business with multiple responsibilities;
ordering stock, sourcing products, engaging suppliers, responding to client needs, educating
clients on security, home automation and security products and their integration. I broadened the
product set with the addition of Visonic security products, a renowned range of alarm panels,
CCTV cameras and various sensors all with web integration (IP) capabilities. Home Automation
systems are effectively smaller scale Building Management Systems with inputs / outputs for
detection, environment, security, entertainment and information, largely over IP networks.
Business revenue grew 37% with contribution increasing 24% in year to June 30 2007. 4 direct
reports.
January 2004 to September 2005
“A satisfied customer is the best business strategy of all.” - Michael Leboeuf

3. Owner, Griffin Internet Marketing (Local role)
Under the GIM banner I have been engaged by a variety of local SME businesses (up to 150
employees) to create or redefine business strategies from the ground up (conceptual “go to
market”, brand design, logo creation, website creation, PR support, email marketing, target list
management) marketing materials, as well as structuring cross-functional customer care
programmes to achieve sales or business improvement goals.
April 2001 to January 2004
Field Sales Rep’, IBM xSeries Team, IBM UK Limited (EMEA role)
Subsequently reporting to the EMEA Sales Manager, my responsibilities started with promoting
xSeries Intel based servers into the Telecoms, Local Government and MOD space, against a
revenue target. I moved into the BladeCenter space as EMEA Sales Specialist in Nov 2001; my
responsibility was EMEA-wide to lead a team of technical specialists and marketing experts in
“evangelising” BladeCenter and the upcoming range of Blade Servers to channel partners, IBM
sales staff, customers and VARs. Weekly conference calls with all teams and regions including
Raleigh NC ensured that BladeCenter received critical acclaim and reviews in appropriate and
relevant situations. Target was 5 installs, achievement was 7. 4 direct reports.
February 1999 to May 2000
Senior Account Manager, Dell Computer Corporation Limited (EMEA role)
As a “SAM” for Dell, I was responsible for the account management and revenue generation from
Shell, Philips Electronics, Vodafone, Lucent and Origin. I was supported by two internal sales
staff, a project manager, a service delivery manager and two dedicated technical experts. My role
was to discover the opportunities, outline a commercial proposal, deliver the offer to the client
and ensure effective execution of winning bids via clear and concise communication with all
stakeholders and departments. I was directed by Michael Dell and engaged by John Legere
(President of Dell Europe) to create a quality circle to review and improve the corporate customer
experience which was suffering from some challenges at that time. In this period I achieved sales
of $12m against an annual target of $8m. 2 direct reports.
April 1994 to January 1999
Senior Account Manager, Toshiba Information Systems UK (Global role)
In this position I managed and maximised Toshiba’s European personal computer business with
global customers in the Technology Sector (Hardware, Software & Electronics Manufacturers). I
was tasked with achieving annual revenue target in excess of £16m from major accounts led
regionally from the UK, and with presence in mainland Europe. The job involved educating and
influencing senior management, IT staff, & Business Units to set strategic directions, as well as
winning major tranches of run rate & project based business. I was involved in working co-
operatively with, reseller partners, services organisations & consultancies.
Ultimately I reported directly to the UK General Manager and was responsible for the BT account,
Toshiba’s largest European account (revenues up to £2m per month). Under my stewardship the
account grew substantially by widening the sales approach to all BT business units and functions.
“A satisfied customer is the best business strategy of all.” - Michael Leboeuf

4. 3 direct reports.
EDUCATION OVERVIEW
Educated at Sir Joseph Williamson’s Mathematical School, Rochester, Kent. (Grammar).
Attained 7 GCE O Levels and subsequently studied 3 GCE A Levels for one year.
Day release BTEC1 and 2, broadly the equivalent to A levels in Maths, Physics, Chemistry and
Economics. Almost conversational in French.
Formal sales training includes:-
SPIN, Strategic Selling (Miller Heiman), TAS, Learning International, IBM SalesSchool
Interests: Reading, politics, photography, social economics, renewable energy, low carbon
technologies, charity and fund-raising, pub quiz master.
CONTACT
26 Colne Orchard
Iver
Bucks
SL09NA
Mob: 07904 410 588
Email: pauljamesgriffin@googlemail.com
“A satisfied customer is the best business strategy of all.” - Michael Leboeuf