David M Patrick Resume

DAVID PATRICK
4595 Spring Creek Parkway 3128
Plano, TX 75024 (Cell) 972.768.7993
dpatrick@sprintmail.com
http://www.linkedin.com/in/davidpatrick
KEY CAREER HIGHLIGHTS
 As the First Sales Director for the State funded Wireless Lifeline program in California, directed growth to over
200,000 new customers and a projected $50 Million plus in new annual revenue in 2014/2015 - Surelink Mobile
 Directed all sales efforts to result in year over year revenue growth of over 23% in 2013 - Sage Telecom /
Telscape Communications
 Directed Sales and Marketing resulting in growing revenues to over $20 million dollars in 2012. - Unity Telecom
 Directed Sales and Marketing resulting in growing revenues to over $18 million dollars in 2011. - Unity Telecom
 Led all strategies to increase annual sales revenue from $2 million to $2.6 million in 2009 - MosquitoNix
 Directed activities to increase annual sales revenue from $6 million to $8 million in 2008 - AMS
 Exceeded Sales Goals in 2007 by over 116% to $20 million dollars in annual revenue - Nationwide Internet
 Exceeded Sales Goals in 2006 by over 158% to $18 million dollars in annual revenue - Nationwide Internet
 Increased Sales Revenue in 2005 by over 150% to $14 million dollars in annual revenue - Internet America
CORE SKILLS
 Wireless and Wireline telecommunications Sales and
Operations and Management
 B2C/B2B Sales Management and Business Development
 Lifeline program Development and Distribution
expert
 Marketing, Branding, Social Marketing and SEO
 Strategic Business & Sales Planning  Competitive Analysis, Positioning & Pricing
 Key Account Management / Retention  Presentations, Coaching and Training
 Channel Development and Management  ROI, Value Proposition & Profit Optimization
 Product Development and Management
 Contract / Price Negotiation
 Budget and Expense Control
 New Product Launch planning and strategies
PROFESSIONAL EXPERIENCE
SAGE TELECOM / TELSCAPE COMMUNICATIONS / SURELINK MOBILE - (Dallas, TX) 2013 – Present
National Sales Director
Recruited by Sage Telecom / Telscape Communications /Surelink Mobile a one-hundred (100) million dollar plus national
CLEC and Wireless Provider as Sales Director to lead and direct all of the sales efforts for the corporation.
I also have the distinct honor of being the first Sales Director to lead and direct the sales and marketing efforts for the
State approved and funded Wireless Lifeline program to low income customers in California.
Directed all distribution channels including 70 plus sales agents and managers in 3 national sales centers, 3 phone center
stores, Street Teams deployed and Brick and Mortar storefront channels.
Accomplishments:
 Designed, implemented and directed the roll-out of the first telecom company to offer a state funded wireless lifeline
program in California for low income customers. Also directed the activities of over 200 street teams and all
distribution channels. Those efforts have resulted in over 200,000 new orders and an average of 2,500 plus new sales
each day to become fastest growing and largest Wireless Lifeline provider in California history.
 Directed the launch of all Nationwide Wireless Lifeline Sales endeavors in other states.
 Oversee day-to-day operations of our internal / external Sales departments.
 Drive recruitment, hiring, training and scripting and continually evaluate quality and sales performance.
 Devised and executed new and aggressive selling strategies, metrics and marketing campaigns.
 Created new compensation plans to increase productivity and reward over achievers.
 Redesigned the look and layout of the 3 phone center stores to attract more visitors and increase revenues.
 Identify, Lead and Direct new B2C and B2B sales channels and partnership opportunities.
31 References may be viewed online at http://www.linkedin.com/in/davidpatrick

DAVID PATRICK
Plano, TX 75024 (Cell) 972.768.7993
UNITY TELECOM / TAG MOBILE (formerly dPi TELECONNECT) - (Dallas, TX) 2011 – 2013
Director of Sales and Marketing
Recruited by this projected $70 million dollars in annual revenue Lifeline provider, Nationwide B2C and B2B Telecom,
Internet and Broadband TV services Company to direct and lead the development of all Sales, Product Development and
Marketing efforts for the consumer, business and channel (agents) divisions. Directed the development of new product
development and marketing processes to launch the startup business division and re-aligned all products in the
established consumer division to increase sales penetration, reduce attrition and grow revenues.
Accomplishments:
 Provided direction of the sales and marketing efforts that led to growth of the lifeline and non-lifeline Consumer
products and services adoption by realigning and enhancing all products which accounted for $18 million dollars to
$20 million dollar growth in annual revenue in 2011 to 2012 that led to revitalizing stagnant & declining sales.
 Managed the transition from land line lifeline services to the TAG Mobile Wireless brand.
 Work in unison with TAG Mobile the wireless division to develop synergistic products and services.
 Directed the development of next generation IP Centric telecom products including Hosted PBX with VoIP, Consumer
VoIP, Sip trunking, MPLS, Integrated T-1 Services, IPTV (Broadband TV), Wireless, Data services, Wireless home
phone replacement, Metro Ethernet and Nationwide DSL products which were forecasted to achieve over $70 million
dollars in new revenue by 2015.
 Reduced attrition from 16% to 9% in 2011 due to the implementation of effective new pricing, packaging, retention
programs, win back and promotional activities.
 Managed the sales and marketing budget of over $1.5 Million dollars per year.
 Introduced the Product Development Requirements (PDR) and Project Management concept to the organization to
ensure effective development and management of all products and services.
 Provided leadership with the nationwide business sales teams and directed the development of new business and
consumer channel partners which was projected to be over 9000 agents by the end of 2014.
 Manage all vendor relations.
 Directed all marketing promotional activities including trade shows management, collateral development, marketing
strategies, SEO and SEM, web site development, content and branding, social networking, direct mail, advertising,
press releases, newsletter copy and other marketing endeavors to increase market penetration and brand.
NATIONWIDE INTERNET - (Dallas, TX) 2005 – 2008
Vice President of Sales and Product Marketing
Joined this $20 million dollar B2C and B2B Telecom / Internet Service Provider and managed the sales and marketing
budget of over $2 million per year. Responsible to hire, train and direct a nationwide staff of over one-hundred including
webmasters, product managers, marketing analysts, inside and outside sales teams and the local leadership and staff in
four national call centers.
Accomplishments:
 In 2007 achieved 116% of our forecast or $20 million dollars in annual revenue actual vs. $18 million dollars
projected. This was attained via the new sales and marketing strategies implemented
 In 2006, achieved 158% of our forecast or $18 million dollars in annual revenue actual vs. $11 million dollars
projected in due to the implementation of our new branding development and positioning in the marketplace.
 Decreased attrition from over 3% in 2005 to 1.5% in 2007 through effective save and win back campaigns.
 Led the rebranding of 12 ISP’s to one unified brand to bring better cohesion to our messaging and positioning in the
marketplace along with all SWOT analyses to more effectively market the company.
 Successfully led the redevelopment and deployment of all company web sites and Internet marketing via SEO, social
networking and banner ads which increased click-through rates by over 50% and resulted in over 10,000 hits a day.
 Provided direction in the development of all marketing and advertising for the ISP including collateral development,
social media, yellow page placement, HTML emails and other effective marketing vehicles.

DAVID PATRICK
Plano, TX 75024 (Cell) 972.768.7993
 Directed the development of all products and services including VoIP, T-1, Nationwide DSL, MPLS, Webhosting, Web
Development, Colocation and others for both the consumer and business sectors.
 Led the development and management of all compensation planning and sales forecasting.
 Managed 4 National Call Centers and realigned and re-trained the teams to become more effective and customer
centric by offering business and consumer customers a “one call” solution for Sales, Billing and Technical Support
thus trimming call and hold times by over 50% to under a minute and responding to customers’ needs more
efficiently.
 Continually managed the inside and outside sales teams to be more effective with their sales presentations and
closures by developing new sales scripting, product playbooks, marketing materials, proposal development and sales
coaching.
TOTAL MARKETING CONSULTING SERVICES - (Dallas, TX) 1997 – 2004 and 2009 – 2011
Owner / Consultant
Ran a successful Business Consulting business for nine years offering corporations nationwide new business solutions for
effective strategies specializing in sales, product development, project management and marketing.
Accomplishments:
 In 2009, led the growth of revenues from $2 million dollars to $2.6 million dollars and was on target to grow to over
$3 million in 2010 through effective new sales and marketing strategies. (MosquitoNix)
 Successfully moved and opened the new Operations / Call Center from Houston Texas to Dallas Texas. Also hired and
trained personnel and provided leadership and day-to-day direction to the inside tech personnel, operations, call
center teams and all inside and outside sales personnel. (MosquitoNix)
 In 2008, increased Sales Revenue from $6 million to $8 million or 25% and managed a P&L of over $1 million dollars
for the Sales and Marketing division. (American Municipal Services)
 Directed over $100 million dollars in collections activity by guiding the efforts, implementing new processes reporting
vehicles and infrastructure realignment to be more effective. (American Municipal Services)
 Hired, trained and led all activities of the inside / outside sales team, agent marketers, channel teams and the
collections call center staff of over thirty. (American Municipal Services)
 Assisted with the growth to $1.85 billion dollars annual revenue in 2002 from $28 million dollars in 1999 by directing
the new sales and product development and marketing strategies. (Williams Communications)
 Directed the development of the strategic and tactical business plans, product and sales strategies for a well -known
telecom company from $30 million dollars to $90 million dollars in annual revenue. (Valor Telecom)
 Provided leadership in the development of the Voice and Data product catalog and deployment of a new $100 Million
dollar Telecom company. (Reliant Energy / Telecom)
Prior: Held various Senior Sales, Product and Marketing Management positions with various
telecommunicat ions companies including: Internet America, WorldCom, Citizens, Consolidated
Communications, MidAmerican Communicat ions, Allnet Communicat ions and AT&T Communications from
1984 – 2004
PROFESSIONAL AFFILIATIONS
Dallas/Ft Worth Meet-up North Texas Global Telecommunications Society
LinkedIn
Geek Meet technology networking
Channel Partners
Comptel
The Dallas Blue Business Network Telecom Executives Business Network
Telco TV
ITEXPO
CTIA
Prepaid Expo

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