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UNDERSTANDING
PSYCHOLOGICAL FIRST AID
LOOK
• (Pay attention to a situation)
• Establish what has or is happening.
• Establish who needs help and safety and
security risks.
• Identify physical injuries.
• Identify immediate basic and practical needs.
• Observe emotional reactions.
LISTEN
• (Pay attention to the person)
• Introduce yourself.
• Pay attention and listen actively.
• Accept others’ feelings.
• Calm the students in distress.
• Ask about needs and concerns.
• Help the student(s) in distress to find solutions
to their needs and problems.
LINK
• (Take action to help)
• Help the students address basic needs
• Help them access services and
• Psycho-educate them on how to cope with
problems
• Give information
• Connect students with loved ones and social
support
PSYCHOLOGICAL DEBRIEFING STEPS
Step 1: Assess the Critical Incident
• This is the initial stage of CISD
• assess the specific situation and the people
involved in order to tailor each step to meet
the needs of all the girls.
• Introduction and explaining of the process to
the girls
• set ground rules
Step 2: Identify Safety & Security
Issues
• voluntarily sharing and brief, factual account
of the event from students own point of view.
This is a safe discussion that does not dive into
details or emotions.
• Helps them feel safe, reduce anxiety, provide a
sense of personal control, and encourage
discussion.
Step 3: Allow Venting of Thoughts, Feelings, & Emotions
• Each express thoughts and feelings about the
critical incident.
• Venting and validation occur so people can
share their emotions in a safe, supportive
environment
Step 4: Share Emotional Reactions
• This phase is the heart of CISD and focuses on
the event’s impact on the participants.
• Participants not only process the event and
begin to prepare and plan for the immediate
and long-term future.
• Helps reduce reaction formation and return a
sense of control to the participants
Step 5: Review Symptoms & the
Incident’s Impact
• Exploration and expression of their symptoms
and what effect the incident is having on
them.
• This stage helps spot potential problems with
coping, and identify students who may need
additional support.

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PFA PRINCIPLES.pptx

  • 2. LOOK • (Pay attention to a situation) • Establish what has or is happening. • Establish who needs help and safety and security risks. • Identify physical injuries. • Identify immediate basic and practical needs. • Observe emotional reactions.
  • 3. LISTEN • (Pay attention to the person) • Introduce yourself. • Pay attention and listen actively. • Accept others’ feelings. • Calm the students in distress. • Ask about needs and concerns. • Help the student(s) in distress to find solutions to their needs and problems.
  • 4. LINK • (Take action to help) • Help the students address basic needs • Help them access services and • Psycho-educate them on how to cope with problems • Give information • Connect students with loved ones and social support
  • 5. PSYCHOLOGICAL DEBRIEFING STEPS Step 1: Assess the Critical Incident • This is the initial stage of CISD • assess the specific situation and the people involved in order to tailor each step to meet the needs of all the girls. • Introduction and explaining of the process to the girls • set ground rules
  • 6. Step 2: Identify Safety & Security Issues • voluntarily sharing and brief, factual account of the event from students own point of view. This is a safe discussion that does not dive into details or emotions. • Helps them feel safe, reduce anxiety, provide a sense of personal control, and encourage discussion.
  • 7. Step 3: Allow Venting of Thoughts, Feelings, & Emotions • Each express thoughts and feelings about the critical incident. • Venting and validation occur so people can share their emotions in a safe, supportive environment
  • 8. Step 4: Share Emotional Reactions • This phase is the heart of CISD and focuses on the event’s impact on the participants. • Participants not only process the event and begin to prepare and plan for the immediate and long-term future. • Helps reduce reaction formation and return a sense of control to the participants
  • 9. Step 5: Review Symptoms & the Incident’s Impact • Exploration and expression of their symptoms and what effect the incident is having on them. • This stage helps spot potential problems with coping, and identify students who may need additional support.