The document examines personality types, focusing on Type A and Type B characteristics, and how these influence communication styles, job preferences, and performance. It also discusses the Big Five personality traits and their implications, alongside the Myers-Briggs Type Inventory, which classifies individuals based on preferences in areas like extraversion/introversion and thinking/feeling. Additionally, it explores motivation through three needs theory: achievement, affiliation, and power.

1. Personality

2. Personality – looking at a range of personality
types and how an understanding of these can
help us understand how people communicate,
and match them to jobs and make the best use
of their talents in the workplace
Motivation – what motivates people and
determines their levels of job satisfaction and
performance? Which personal needs and job
facet requirements relate to specific people and
why? How does this come out in the way they
communicate?

3. Type A and Type B
Personality
Impacts communication style
Affects job preferences
Ambition
Stability
Job satisfaction
Possibility of boredom
Quality of work
Blood pressure
Stress levels…

4. Personality
Type A and Type B Personalities
Type A people tend never to be late for
appointments whereas Type B people are fairly
casual about them;
Type A people are very competitive whereas Type
Bs are not;
Type As often anticipate what others are going to
say in conversation, by nodding and attempting to
finish the sentence for them, while Type Bs are
good listeners;

5. Type A and Type B Personalities
Type A people are always rushed and Type B
people never feel rushed, even when under
pressure;
Type As are always impatient when they are
waiting while Type Bs can usually wait patiently;
Type As try to do many things at once, and are
constantly thinking about what they will do next,
while Type Bs take things one at a time;

6. Type A and Type B Personalities
Type As are emphatic in speech, and fast and
forceful in manner, while Type Bs are slow,
deliberate talkers, whereas Type As are emphatic
in speech, and fast and forceful;
Type As always want to do a good job which will
be recognised as such by others, while Type Bs
care more about satisfying themselves, no matter
what others may think;

7. Type A and Type B Personalities
Type As are fast moving in their habits and
especially in walking and eating, whereas Type
Bs are slow at doing most things;
Type As are hard-driving in terms of pushing
themselves and others, while Type Bs are much
more easy-going;
Type As tend to hide their feelings, whereas Type
Bs will express them;
Type As will have few interests outside work;
whereas Type Bs have many outside interests;

8. Type A and Type B Personalities
Type As tend to be very ambitious and eager
to get things done, whereas Type Bs are not
ambitious and more casual.
Your preference for Type A? to how many
statements did you say “yes”?
Your preference for Type B? – to how
many of these did you say “yes”?
Mix of both but preference for one?

9. Big Five Model of Personality
Extraversion
Neuroticism
Agreeableness
Conscientious
Openness to
Experience

10. The Big Five Model of Personality
Extraversion – positive affectivity –
predisposes individuals to experience
positive emotional states – gregarious –
warm and friendly
Neuroticism – tendency to experience
negative emotional states – negative
affectivity – anxiety – self-consciousness –
vulnerability

11. The Big Five Model of Personality
Agreeableness – the tendency to get along
well with others – trust, straightforwardness,
tender-mindedness
Conscientiousness – the extent to which a
person is careful, scrupulous, persevering –
likes competence, order, self-discipline
Openness to Experience – original, broad
interests, willing to take risks – fantasy,
actions, ideas

12. Three Needs Theory
Achievement – desire to perform
challenging tasks well and meet one’s
own high standards
Affiliation – desire to establish and
maintain good relations with others
Power – desire to exert emotional and
emotional and behavioral control
control over others

13. Myers Briggs Type
Inventory
Extravert-Introvert
Sensing-Intuitive
Thinking-Feeling
Perceiving-Judging

14. Myers Briggs Type Inventory
What is your basic personality type?
A glance at Jung and Freud and the way
they saw people – introvert or extravert?
Fact-finding or intuitive? Ruled by the
heart or by the head? Perceiving or
judgmental? Exploring the MBTI…

15. Myers Briggs Type Inventory
Extraverts and Introverts
Variety and action, greeting people, talking
Quiet for concentration; writing
Impatient with slow lonely jobs
Can’t remember names and faces
Act quickly, not always thinking things through
Think before they act, work alone

16. Myers Briggs Type Inventory
Sensing Types and Intuitive Types
Realistic about how long jobs take to finish
Follow inspiration/hunches
Focus on what works now, apply their learning
How can things be improved?
Jump to conclusions quickly
Always need more information to make a decision

17. Myers Briggs Type Inventory
Thinking Types and Feeling Types
Put things in logical order, respond to ideas
Like harmony, respond to values
Need to be treated fairly, can be firm/tough
Sympathetic, avoid unpleasant things
Can analyze problems but hurt people’s feelings
Enjoy pleasing people

18. Myers Briggs Type Inventory
Judging Types and Perceptive Types
Like to follow a plan, finish things
Leave things open to the last-minute
Satisfied when reach conclusions, essentials done
Find it hard to make decisions
Use lists as agendas for action, step-by-step
Have difficulties in finishing projects