Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas.
PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities.[1]
Performance appraisal principles will serves as a simple guide to conduct an effective performance review.
Performance appraisal | Principles of performance appraisal | Guide | Leadership and Management | Learningade
Motivation and Performance appraisal Definitionnosakhalaf776
Using and applying performance management in the organization
Identify measurable results, consistent with the strategic plan and operational goals
Be able to identify key performance indicators
To identify the strengths and weaknesses of employees to place right men on right job
To maintain and assess the potential in a person for growth and development.
To provide a feedback to employees regarding their performance and related status It serves as a basis for influencing working habits of the employees.
To review and retain the promotional and other training programmers
Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas.
PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities.[1]
Performance appraisal principles will serves as a simple guide to conduct an effective performance review.
Performance appraisal | Principles of performance appraisal | Guide | Leadership and Management | Learningade
Motivation and Performance appraisal Definitionnosakhalaf776
Using and applying performance management in the organization
Identify measurable results, consistent with the strategic plan and operational goals
Be able to identify key performance indicators
To identify the strengths and weaknesses of employees to place right men on right job
To maintain and assess the potential in a person for growth and development.
To provide a feedback to employees regarding their performance and related status It serves as a basis for influencing working habits of the employees.
To review and retain the promotional and other training programmers
Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...Qandle
Performance appraisal evaluation is a vital component of Human Resource Management (HRM) that aids organizations in assessing and enhancing employee performance.
Performance Appraisal is the systematic evaluation of the
performance of employees and to understand the abilities of
a person for further growth and development.
Unlocking the Power of Performance Appraisal Evaluation: Methods, Objectives,...Qandle
Performance appraisal evaluation is a vital component of Human Resource Management (HRM) that aids organizations in assessing and enhancing employee performance.
Performance Appraisal is the systematic evaluation of the
performance of employees and to understand the abilities of
a person for further growth and development.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
PERFORMANCE_MANAGEMENT_Presentation.ppt
1. B y R o n a l d K i m a i y o &
M a g d a l e n e K a m u n y a
PER
FORMANCE MANAGEMENT
2. Objectives
o Define performance management
o An appreciation of the scope of Performance
management
o Introduction of the different tools of performance
scorecard
3. Definition of Performance Management cont.
o Performance management is a shared understanding
about how individuals contribute to an organization's goals.
o Performance management can also be defined as a
broad system that is linked with the processes of planning,
implementing, reviewing and evaluating, for augmenting
growth and productivity at both the individual and
organizational level
4. Process of Performance Management
Process of performance management
According to A Handbook for Measuring Employee
Performance(Amira El-Deeb,DBA) performance
management is the systematic process of
planning work and setting expectations
continually monitoring performance
developing the capacity to perform
periodically rating performance in a summary fashion
rewarding good performance
5. Process of Performance Management
Planning:- The supervisor should meet with
employees to create their performance plans. The
supervisor should establish measurable goals that
align to the strategic and operational plans and
consult with his/her employees when creating these
goals.
Monitoring. The supervisor should monitor employee
progress, not only when there is a progress review due,
but on a continuous basis throughout the appraisal
period.
6. Process of Performance Management
Developing. The supervisor should be able to determine
from continuous monitoring whether employees need
additional development to achieve their assigned
responsibilities.
Rating. The supervisor will use the knowledge
gained from monitoring the employee's performance
during the appraisal period to compare that
performance against the employee's elements and
standards and assign a rating of record
7. Process of Performance Management
Rewarding. The supervisor must make meaningful
distinctions when granting awards. Award amounts
should be clearly distinguishable between different
performance levels that are fully successful or above.
8. Evolution of Performance management
Early 1900s: The Performance Appraisal’s Informal
Beginnings – During this period, Annual Confidential
Reports (ACR’s) /Employee service Records were
maintained for controlling the behaviors of the
employees and these reports provided substantial
information on the performance of the employees.
1950s: Developing a Formal System - The key
hallmark of this phase was that whatever adverse
remarks were incorporated in the performance
reports were communicated to the employees
9. Evolution of Performance management
1960s: Measuring Objectives & Goals -the
influence of the management by objectives started in
this period, PA developed a greater emphasis on
goal-setting and the assessment of performance-
related abilities.
1970s: Finding Flaws - there was a lot of criticism
about how appraisals were being conducted, and
several cases were even taken to court.(use of
psychometrics less subjective)
10. Evolution of Performance management
1980s – Early 2000s: Holistic Measures-
measuring brand new metrics as part of their
appraisal process, such as self-awareness,
communication, teamwork, conflict reduction and
the ability to handle emotions.
Modern Day Performance Management -
increase in performance management systems that
seek multiple feedback sources when assessing an
employee’s performance – this is known as 360-
degree feedback.
13. Prerequisites for effective PMS
o A well defined connection between PMS and corporate
strategy
o Well defined roles and timelines for both managers
and employees
o A well-articulated process for evaluation
o An effective evaluation tool
o A well understood process and measurement tools
14. Organisational benefits from effective PMS
o Clarified jobs
o Clarified job expectations
o Enhanced employee engagement
o Talent management & development strategy
o Aligns culture with the strategy.
o A basis for critical HR decisions
o Improves communication within business
15. Benefits of a PM on the Organisation
o Improvement of the overall organizational
performance by managing the performances of
teams and individuals
o Ensures that the employees understand the
importance of their contributions to the
organizational goals and objectives.
16. Enables equitable distribution of incentives and rewards on
a fair and equated basis.
Establishes clear performance objectives by facilitating an
open communication and a joint dialogue.
Recognizes and rewards good performance in an
organization hence enables talent retention.
Providing maximum opportunities for career growth.
Facilitates a cordial and a harmonious relationship
between an individual employee and the line manager
based on trust and empowerment.
Benefits of a PM on the Organisation
17. Regularly providing open and transparent job feedbacks to
the employees.
Establishing a clear linkage between performance and
compensation
Providing ample learning and development opportunities
by representing the employees in leadership development
programmes, etc.
Ensures each employee understands what is expected
from them and equally ascertaining whether the employees
possess the required skills and support for fulfilling such
expectations.
Ensures proper aligning or linking of objectives and
facilitating effective communication throughout the
organization.
PM Benefits to Employees
18. Biases and judgment errors in
performance appraisal
First Impression (primacy effect): Raters form an overall
impression about the ratee on the basis of some particluar
characteristics of the ratee identified by them
Halo Effect: The individual’s performance is completely
appraised on the basis of a perceived positive quality, feature
or trait
Horn Effect: The individual’s performance is completely
appraised on the basis of a negative quality or feature
perceived.
Excessive Stiffness or Lenience: Depending upon the
raters own standards, values and physical and mental makeup
at the time of appraisal, ratees may be rated very strictly or
leniently.
19. Biases and judgment errors in
performance appraisal
Central Tendency: Appraisers rate all employees as average
performers. That is, it is an attitude to rate people as neither
high nor low and follow the middle path
Personal Biases: The way a supervisor feels about each of the
individuals working under him - whether he likes or dislikes
them - as a tremendous effect on the rating of their
performances.
Spill over Effect: The present performance is evaluated much
on the basis of past performance
Recency Effect: Rating is influenced by the most recent
behaviour ignoring the commonly demonstrated behaviours
during the entire appraisal period.
22. Performance management Tools
cont.
360-Degree Feedback
360 degree appraisal involves feedback of the
manager, supervisor, team members and any direct
reports. In this method of appraisal, employees’
complete profile has to be collected and assessed. In
addition to evaluating the employees work
performance and technical skill set, an appraiser
collects an in-depth feedback of the employee.
23. Performance management Tools
cont.
Management by Objectives
This is an objective type of evaluation which falls
under modern approach of performance appraisal.
In MBO method of performance appraisal, manager
and the employee agree upon specific and obtainable
goals with a set deadline. With this method, the
appraiser can define success and failure easily
24. Performance management Tools
cont.
Behavioral checklist: Behavioral checklist has a
list of criteria that an employee should workup to be
a diligent worker. The behaviors differ according to
the type of job been assessed. This method is
considered favorable as the evaluation is done on the
basis of individual employee performance without
comparisons.
25. Performance management Tools
cont.
Psychological appraisals: This appraisal method
evaluates the employees’ intellect, emotional
stability, analytical skills and other psychological
traits. This method makes it easy for the manager in
placing the employees in appropriate teams.
26. Performance Management
Trends.
Performance Ratings Will Continue to Disappear
Conversations Will Replace Annual Reviews
Professional Development Will Rise to the Forefront
of Engagement
Employers Will Focus on Gender Bias
30. Cont.
The proposed PMS is based on the Balance
scorecard performance model which offers a
somewhat balanced view of a business : views a
business from four perspectives
32. Cont.
A performance scorecard is a graphic or an
application that shows the progress over time of a set
of targets towards identified business goal.
34. Performance standards
A management-approved expression of the
performance threshold(s), requirement(s), or
expectation(s) that must be met to be appraised at a
particular level of performance.
36. Rating Description Implication
/ Action
5 Excellent:
Two Star **
Has exceeded
Target by over
10%.
Incentive
4 Very Good:
One star*
Has exceeded
target by up to
10%, i.e. between
101% - 110%.
Incentive
37. Rating Description Implication /
Action
3 Good Has hit target, or has
a variance of up to
10%, i.e. 90% -
100%.
Basic Incentive
2 Fair Has achieved
between 80% - 89%.
Performance
coaching for 6
months, and
thereafter PIP for
3 months
1 Poor Performance of
below 80%.
PIP for 3 months
38. Advantages of Performance Standards
o Communicates key performance factors &
expectations.
o Explains how and why employees are evaluated
o Provide a job-relevant basis for evaluating
employees, increasing fairness.
41. Performance review plan
o Reward – February
o Target setting / 4th Quarter review – Dec
o 1st Quarter Review – End march
o 2nd Quarter Review – End June
o 3rd quarter Review – End September