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October 14 - 16
Performance Visibility of Plants
Drives Improvements to Zero Loss
Enterprise SC Leaders
2019 Fall Peer Forum
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Ivan Broodryk
Vice President Supply Chain MPDQ
Global Institutional Sector and NA
Blend / Equipment Plants
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Performance Visibility of Plants
Drives Improvements to Zero Loss
▪ A highly experienced, enthusiastic, creative, well-adaptive executive with good strategic &
analytical thinking ability. Proven effective leader skilled in development and oversight of
high-performing, multi-disciplined, multicultural and quality-oriented teams, who has
demonstrated this in a variety of highly competitive industries and fast-paced
environments.
▪ I have a personal philosophy of "passion for excellence". For me, finding ways to increase
business and operational efficiency is more than just fulfilling my role. It's a personal
challenge that I enjoy. I gain immense satisfaction out of learning new tools, and
techniques for improving work processes and standards, then sharing them with others and
watching the benefits. I believe that there is always opportunities to do things better, and
that it's my duty to find a way to make it happen.
▪ 16, October 2019, at 11:15 a.m.
▪ Ivan Broodryk, Vice President Supply Chain, MPDQ Global
Institutional Sector and NA Blend / Equipment Plants
▪ Ecolab
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Performance
Visibility of Plants
Drives Improvements
to Zero Loss
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Agenda
▪ Key Challenges
▪ How do we set goals & align
▪ How do we look at performance & loss
▪ How do we do loss deployment
▪ Loss Analysis / Improvement examples
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Our Supply Chain vision
“actively contribute to
profitable growth for the
company by becoming an
execution powerhouse”
How do we contribute?
What do we execute?
What’s the Ideal State?
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Key Challenges
1. Common Metrics & Definitions
2. Performance System Planning
3. Data Analytics vs Prediction
4. Progression / Depth of Evaluation needed
▪ Level 1 Global
▪ Level 2 Regions
▪ Level 3 Plant[s]
▪ Level 4 Technology / Product Platform
▪ Level 5 Materials / Machines / Operators
5. Loss Analysis & Deployment
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Best Practice
ORGANIZATIONS THAT TAKE A
BROAD STRATEGIC APPROACH
INSTEAD OF MAKING
IMPROVEMENTS IN BITS AND
PIECES
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Our Performance Control System
Yearly
Quarterly
Monthly
Weekly
Daily
Shift
Forecast Plan Execute Report
Activities
Process
Control
Out Put
Figures
KPI
Report
Out Put
Figures
KPI
Report
Out Put
Figures
KPI
Report
Out Put
Figures
KPI
Report
Out Put
Figures
KPI
Report
OGSM
Reviews
Functional /
WOM
Reviews
Sector
Reviews
Annual
Reviews
DOM
Reviews
Budget /
Activities
Action
Plan
Action
Plan
Action
Plan
Forecast
Vision
Production
Plan
Action
Plan
Production
Plan
Production
Plan
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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OGSM Objectives-Goals-Strategies-Measures
▪ Why we use OGSM?
– Identify strategic priorities
– Capture market opportunities
– Optimize resources
– Enhance speed and execution
– Align team members
▪ Global Alignment to Personal
Development
▪ Standardized Performance
Measurement
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Global Metrics
Move from Lagging to Leading Indicators
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BUT… DATA DOESN’T
SPEAK, IT RESPONDS to
QUESTIONS ...
CHOOSE YOUR PATH
WISELY
…….it starts from understanding what you may want
from the data; what it is that you want to drive from
the data.
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Plant Quality Performance – balance differences in
technology, plant size, etc by using an Index/Point system
At the highest level a Index is utilized to compare / standardize plant performance & ranking.
An Index is usually a multi-item measure that assesses key dimensions of operational and service vs Best-Practice.
NOTES:
Facilities might be „green“ to goal but „red“ to best practise
Index is an automated calculated score based on key results achieved compared to industry world-class performance indicators.
Plant Points
A 95.6
B 94.2
C 88.8
D.. 85.0
Level PPM Points
1 <10 25
2 <50 20
3 <100 15
4 <200 10
5 <400 5
6 >400 0
Example on Customer Rejects
[PPM Part-Per-Million]
Multi-Level Point System
• Customer Rejects
• Internal Rejects
• BOM Compliance
• Supplier Performance
• CAPA Management
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Technology Platform Metrics and KPIs to improve
manufacturing effectiveness, quality, and process
capability
More in-depth capability
measurement require more
involvement from cross-functional
teams
Real-time information in operations
and per-unit costs, our teams will
be able to implement short-interval
controls, make real-time
adjustments and measure
immediate performance
improvements in $ value.
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Benchmarking Plant -> Platform
Ensure you have the necessary available dashboards at each organizational level / stage –
depending upon complexity – to enable the organization to understand the losses – and engage on
loss improvement initiatives.
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Defining the Loss Opportunities
+
In-depth loss analysis and deployment needed to
ensure focused improvements
Assign Resources on loss improvement
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Ideal State challenges loss
paradigms. More breakthrough
ideas.
Loss Trees categorize losses in
standard buckets.
Loss Definition Maps ensure
standard monetization of losses
Engage broader/deeper levels of the
organization in loss identification and
loss elimination
“What needs to be true”
”thinking paradigm”
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The state where there are 0 recoverable losses or losses
are at industry benchmark levels.
May be described through KPI’s or inspirational
descriptions.
Keep in mind:
It is important to deploy a single definition of Ideal State. By
doing so, we will all be measuring our losses against a
common standard.
A stretching definition of Ideal State will also help people
rethink their paradigms of what they believe is achievable.
Thus, it is more important that the Ideal state definition is
standard and stretching, rather than “technically perfect”.
THE IDEAL STATE
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Loss Improvements
Key Identified Loss Ideas - ‘Biggest Bang for the Buck’
Work Center Plant Top Loss Ideas
$M
Benefit
(Ideal State)
Platform #1 Plant 1
•Overfills (9%; $250K-$300K)​
•Mix Tank Losses (RM Charging, Wall Build-
up,Washouts; $450K)​
$1.50​
Platform #1 Plant 2
•Overfill (13%; $400K)​
•Grinder (Salvage Re-use)​
•Mix Tank Losses​
$1.08​
Platform #2 Plant 3
•Start-up and Shutdown losses
•Reformulation​
$0.77​
Platform #2 Plant 4
• CC Losses
• Start-up/Shutdown losses
$0.65​
Platform #4 Plant 1
•Incoming Raw Materials​
•Transfer Line Losses
$.50​
Platform #4 Plant 1
•Start-up Losses
•Mixing: RMMis-Charge.​
$.19​
Platform #5
•Inventory Loss
•CC write-offs​
$1.1​
Potential Size Of The Prize
($M)
$M Benefit
Total Losses Recoverable Losses
$10 $5
Loss Analysis starts with understanding
the current state
Example of a sub-group of plants
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Loss Improvements
▪ Minimise overfill / giveaway in all FG pack type
Key Strategic Benefits
▪ Savings $250Kpa from initial roll out.
▪ Further savings of $250k pa when rolled
out to all plants
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Loss Improvements
▪ Reduce washout losses by optimizing transfer equipment and minimizing plant
washouts
Key Strategic Benefits
 Combined savings of $600Kpa from initial mixers.
Further savings of $800k pa when rolled out to all
plants
 Reduction in washout will increase OEE of mixing
vessels which has not been considered in the
savings calculations.
 Environmental; reduced environmental impact from
chemical disposal
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Key Takeaways
1. Choosing the right approach to
benchmarking is of critical importance to
getting results.
2. Look at different approaches for standardize
performance evaluation e.g. Group plants
into technology groups
3. More focus on data planning and linkage to
depth of visibility needed. Prediction is the
future: … Imagine the power of using data to
predict the outcome of the shift / product you
are about to run …
4. Focus on the loss and improve.
Integrate & Aggregate
Data integration and
aggregation brings
our data together in
an organized way,
building a strong
basis for analytics
and data
standardization
© 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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Thank you

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Performance visibility of plants drives improvements to zero loss

  • 1. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This presentation, including all supporting materials, is proprietary to Gartner, Inc. and/or its affiliates and is for the sole internal use of the intended recipients. Because this presentation may contain information that is confidential, proprietary or otherwise legally protected, it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. October 14 - 16 Performance Visibility of Plants Drives Improvements to Zero Loss Enterprise SC Leaders 2019 Fall Peer Forum
  • 2. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Ivan Broodryk Vice President Supply Chain MPDQ Global Institutional Sector and NA Blend / Equipment Plants
  • 3. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Performance Visibility of Plants Drives Improvements to Zero Loss ▪ A highly experienced, enthusiastic, creative, well-adaptive executive with good strategic & analytical thinking ability. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined, multicultural and quality-oriented teams, who has demonstrated this in a variety of highly competitive industries and fast-paced environments. ▪ I have a personal philosophy of "passion for excellence". For me, finding ways to increase business and operational efficiency is more than just fulfilling my role. It's a personal challenge that I enjoy. I gain immense satisfaction out of learning new tools, and techniques for improving work processes and standards, then sharing them with others and watching the benefits. I believe that there is always opportunities to do things better, and that it's my duty to find a way to make it happen. ▪ 16, October 2019, at 11:15 a.m. ▪ Ivan Broodryk, Vice President Supply Chain, MPDQ Global Institutional Sector and NA Blend / Equipment Plants ▪ Ecolab
  • 4. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Performance Visibility of Plants Drives Improvements to Zero Loss
  • 5. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Agenda ▪ Key Challenges ▪ How do we set goals & align ▪ How do we look at performance & loss ▪ How do we do loss deployment ▪ Loss Analysis / Improvement examples
  • 6. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Our Supply Chain vision “actively contribute to profitable growth for the company by becoming an execution powerhouse” How do we contribute? What do we execute? What’s the Ideal State?
  • 7. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Key Challenges 1. Common Metrics & Definitions 2. Performance System Planning 3. Data Analytics vs Prediction 4. Progression / Depth of Evaluation needed ▪ Level 1 Global ▪ Level 2 Regions ▪ Level 3 Plant[s] ▪ Level 4 Technology / Product Platform ▪ Level 5 Materials / Machines / Operators 5. Loss Analysis & Deployment
  • 8. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Best Practice ORGANIZATIONS THAT TAKE A BROAD STRATEGIC APPROACH INSTEAD OF MAKING IMPROVEMENTS IN BITS AND PIECES
  • 9. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Our Performance Control System Yearly Quarterly Monthly Weekly Daily Shift Forecast Plan Execute Report Activities Process Control Out Put Figures KPI Report Out Put Figures KPI Report Out Put Figures KPI Report Out Put Figures KPI Report Out Put Figures KPI Report OGSM Reviews Functional / WOM Reviews Sector Reviews Annual Reviews DOM Reviews Budget / Activities Action Plan Action Plan Action Plan Forecast Vision Production Plan Action Plan Production Plan Production Plan
  • 10. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted OGSM Objectives-Goals-Strategies-Measures ▪ Why we use OGSM? – Identify strategic priorities – Capture market opportunities – Optimize resources – Enhance speed and execution – Align team members ▪ Global Alignment to Personal Development ▪ Standardized Performance Measurement
  • 11. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Global Metrics Move from Lagging to Leading Indicators
  • 12. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted BUT… DATA DOESN’T SPEAK, IT RESPONDS to QUESTIONS ... CHOOSE YOUR PATH WISELY …….it starts from understanding what you may want from the data; what it is that you want to drive from the data.
  • 13. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Plant Quality Performance – balance differences in technology, plant size, etc by using an Index/Point system At the highest level a Index is utilized to compare / standardize plant performance & ranking. An Index is usually a multi-item measure that assesses key dimensions of operational and service vs Best-Practice. NOTES: Facilities might be „green“ to goal but „red“ to best practise Index is an automated calculated score based on key results achieved compared to industry world-class performance indicators. Plant Points A 95.6 B 94.2 C 88.8 D.. 85.0 Level PPM Points 1 <10 25 2 <50 20 3 <100 15 4 <200 10 5 <400 5 6 >400 0 Example on Customer Rejects [PPM Part-Per-Million] Multi-Level Point System • Customer Rejects • Internal Rejects • BOM Compliance • Supplier Performance • CAPA Management
  • 14. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Technology Platform Metrics and KPIs to improve manufacturing effectiveness, quality, and process capability More in-depth capability measurement require more involvement from cross-functional teams Real-time information in operations and per-unit costs, our teams will be able to implement short-interval controls, make real-time adjustments and measure immediate performance improvements in $ value.
  • 15. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Benchmarking Plant -> Platform Ensure you have the necessary available dashboards at each organizational level / stage – depending upon complexity – to enable the organization to understand the losses – and engage on loss improvement initiatives.
  • 16. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Defining the Loss Opportunities + In-depth loss analysis and deployment needed to ensure focused improvements Assign Resources on loss improvement
  • 17. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Ideal State challenges loss paradigms. More breakthrough ideas. Loss Trees categorize losses in standard buckets. Loss Definition Maps ensure standard monetization of losses Engage broader/deeper levels of the organization in loss identification and loss elimination “What needs to be true” ”thinking paradigm”
  • 18. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted The state where there are 0 recoverable losses or losses are at industry benchmark levels. May be described through KPI’s or inspirational descriptions. Keep in mind: It is important to deploy a single definition of Ideal State. By doing so, we will all be measuring our losses against a common standard. A stretching definition of Ideal State will also help people rethink their paradigms of what they believe is achievable. Thus, it is more important that the Ideal state definition is standard and stretching, rather than “technically perfect”. THE IDEAL STATE
  • 19. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Loss Improvements Key Identified Loss Ideas - ‘Biggest Bang for the Buck’ Work Center Plant Top Loss Ideas $M Benefit (Ideal State) Platform #1 Plant 1 •Overfills (9%; $250K-$300K)​ •Mix Tank Losses (RM Charging, Wall Build- up,Washouts; $450K)​ $1.50​ Platform #1 Plant 2 •Overfill (13%; $400K)​ •Grinder (Salvage Re-use)​ •Mix Tank Losses​ $1.08​ Platform #2 Plant 3 •Start-up and Shutdown losses •Reformulation​ $0.77​ Platform #2 Plant 4 • CC Losses • Start-up/Shutdown losses $0.65​ Platform #4 Plant 1 •Incoming Raw Materials​ •Transfer Line Losses $.50​ Platform #4 Plant 1 •Start-up Losses •Mixing: RMMis-Charge.​ $.19​ Platform #5 •Inventory Loss •CC write-offs​ $1.1​ Potential Size Of The Prize ($M) $M Benefit Total Losses Recoverable Losses $10 $5 Loss Analysis starts with understanding the current state Example of a sub-group of plants
  • 20. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Loss Improvements ▪ Minimise overfill / giveaway in all FG pack type Key Strategic Benefits ▪ Savings $250Kpa from initial roll out. ▪ Further savings of $250k pa when rolled out to all plants
  • 21. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Loss Improvements ▪ Reduce washout losses by optimizing transfer equipment and minimizing plant washouts Key Strategic Benefits  Combined savings of $600Kpa from initial mixers. Further savings of $800k pa when rolled out to all plants  Reduction in washout will increase OEE of mixing vessels which has not been considered in the savings calculations.  Environmental; reduced environmental impact from chemical disposal
  • 22. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Key Takeaways 1. Choosing the right approach to benchmarking is of critical importance to getting results. 2. Look at different approaches for standardize performance evaluation e.g. Group plants into technology groups 3. More focus on data planning and linkage to depth of visibility needed. Prediction is the future: … Imagine the power of using data to predict the outcome of the shift / product you are about to run … 4. Focus on the loss and improve. Integrate & Aggregate Data integration and aggregation brings our data together in an organized way, building a strong basis for analytics and data standardization
  • 23. © 2018 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Restricted Thank you