This document provides an overview of a KRA (Key Result Area) and KPI (Key Performance Indicator) based performance appraisal system. It explains that individual KRAs are derived from the organization's mission, vision, objectives, and management goals. KRAs define the primary job objectives or major goals, while KPIs are the activities and processes used to accomplish the KRAs. The document gives examples of KRAs, KPIs, target scores, and critical behavioral attributes that are 20% of an employee's evaluation. It concludes by thanking the reader for their coordination.