This document contains a performance appraisal form for Aster Teleservices Pvt Ltd. It includes sections for self-assessment by the employee, performance assessment by reporting managers using ratings for various criteria, potential appraisal for level 3 and above employees, training assessment, and recommendations. The form collects information on the employee's job responsibilities, achievements, performance ratings, potential for growth, identified training needs, and whether the employee is recommended for confirmation, promotion, or pay increment.

1. ASTER TELESERVICES PVT. LTD.
Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00
Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008
CONFIDENTIAL
(After Completion)
PERFORMANCE ASSESSMENT FORM
(Period: From_____________to______________)
Name of Employee Emp Code:
Designation Level:
Based at (Location) Qualification
Date of Joining
Current Gross Salary pa: pm:
Initiating Officer Reviewing
(IO) Officer
(RO)
SELF-ASSESSMENT BY EMPLOYEE
Describe Your Job Responsibilities Describe Your Achievements against
(Max five Bullet Points) Job Responsibilities
Date: Signature of Employee:

2. ASTER TELESERVICES PVT. LTD.
Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00
Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008
PERFORMANCE ASSESSMENT BY REPORTING MANAGERS
(Give a Rating between 1 and 10 for each criterion)
1=Poor, 2-4=Average, 5-7=Good, 8-9=Very Good, 10=Excellent
Initiating Officer Reviewing Officer
PERFORMANCE CRITERIA
(Reporting Manager) (Higher Reporting Manager)
ACHIEVEMENT/ PERFORMANCE (KPI
Allocated and % completed, on job
performance)
RESPONSIBILITY
(Accepts responsibility &
accountability for assigned tasks)
COMPETENCE
(Has knowledge of his
domain/subject. Is able to apply the
same to assigned tasks effectively)
INNOVATION
(Implements innovative ideas to
improve upon performance)
QUALITY OF WORK
(Produces desired accuracy/quality of
work)
ON TIME DELIVERY
(Is able to deliver what is promised
when promised)
ECONOMY
(Is cost conscious. Utilizes resources
effectively)
COMMUNICATION & FEEDBACK
(Can communicate with clarity; gives
feedback; does not suppress
information)
COMMITMENT
(Displays sense of ownership at work
and a positive attitude; strives for
excellence)
TEAMWORKING
(Gets along well with the team;
Respects and is respected by others;
inspires others by example)
Pls state based on overall
assessment, NOT a simple
average of above ratings.
SIGNATURES
PERFORMANCE COMMENTS OF IO COMMENTS & RECOMMENDATIONS OF RO
(Attach Additional Sheets if required and
number the pages)
Employee’s Signature & Date Signature &Date
Note: IO should send the Form for RO’s Assessment only after obtaining Signature of Employee

3. ASTER TELESERVICES PVT. LTD.
Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00
Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008
POTENTIAL APPRAISAL (FOR L3 & ABOVE ONLY)
(Mandatory to Fill)
(Give a Rating between 1 and 10 for each criterion)
1=Poor, 2-4=Average, 5-6=Good, 7-8=Very Good, 9-10=Excellent
COMPETENCIES & TRAITS IO RO
CONSISTENCY IN PERFORMANCE & ACHIEVEMENT
HIGH CUSTOMER SATISFACTION
SELF MOTIVATOR AND TEAM PLAYER
DEEP RESPECT & LOYALTY TO THE ORGANIZATION
WILLINGNESS TO ACCEPT RISK AND CHALLENGES
OVERALL RATING ON POTENTIAL FOR GROWTH IO RO
Potential Capability
(Referring below table put appropriate abbreviation)
Signature
&
Date
Rating Potential Capability Abbreviation
9-10 Top potential – has potential to be BU head T
7-8 Senior Potential – has potential to be a senior leader S
5-6 Middle Potential – has potential to be a team leader M
2-4 Needs more time and experience for potential J
assessment
1 No Growth Potential N

4. ASTER TELESERVICES PVT. LTD.
Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00
Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008
TRAINING ASSESSMENT
Note:
1. Identify training needs based on : -
• Current performance and know knowledge / skill / attitude gaps which can
possibly be bridged by training; and / or
• Future job requirements for which the employee has to be prepared through
training
2. Training needs shall include professional and general areas:
Professional Areas - As per job requirements
General Area Communication Skills
Team building
Motivation
Leadership
3. Training needs should be discussed with the employee and his / her view to be
taken into consideration.
4. Training needs will be assessed by the IO who has day to day knowledge of the
employee’s performance.
5. RO may endorse his views if he / she has intimate knowledge of employee’s
performance
Requires Training in following Area(s):-
FUNCTIONAL:
GENERAL:
RECOMMENDATIONS:
IO % RO
%
For Confirmation / Promotion (Yes / Not yet / No)
For Pay Increment (Yes / No)
Signature :
Signature of Appraisee :
Date :