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de Dios et al. BMC Pediatrics (2023) 23:380
https://doi.org/10.1186/s12887-023-04106-x
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BMC Pediatrics
Perceptions and attitudes of pediatricians
and families with regard to pediatric medication
errors at home
Javier González de Dios1,2,3†
, Adriana López‑Pineda4,5,6†
, Gema Mira‑Perceval Juan7
,
Pedro J. Alcalá Minagorre2,3
, Mercedes Guilabert8*
, Virtudes Pérez‑Jover3,8
, Irene Carrillo8
   and
José Joaquín Mira5,8,9
  
Abstract
Purpose This study aimed to identify the perceptions and attitudes of pediatricians and parents/caregivers regard‑
ing medication errors at home, and to compare the findings from the two populations.
Methods This was a cross-sectional survey study. We designed a survey for working pediatricians and another one
for parents or caregivers of children aged 14 years and younger.The survey’s questions were designed to assess provider
and parental opinions about the difficulty faced by parents providing medical treatment, specific questions on medication
errors, and on a possible intervention program aimed at preventing pediatric medication errors. Pediatrician and parent
responses to matching questions in both surveys were compared.
Results The surveys were administered in Spain from 2019 to 2021. In total, 182 pediatricians and 194 families took
part. Most pediatricians (62.6%) and families (79.3%) considered that managing medical treatment was not among
the main difficulties faced by parents in caring for their children. While 79.1% of pediatricians thought that parents
consulted the internet to resolve doubts regarding the health of their children, most families (81.1%) said they con‑
sulted healthcare professionals. Lack of knowledge among parents and caregivers was one of the causes of medica‑
tion errors most frequently mentioned by both pediatricians and parents. Most pediatricians (95.1%) said they would
recommend a program designed to prevent errors at home.
Conclusions Pediatricians and families think that medical treatment is not among the main difficulties faced
by parents in caring for their children. Most pediatricians said they would recommend a medication error reporting
and learning system designed for families of their patients to prevent medication errors that might occur in the home
environment.
Keywords Medication errors, Pediatricians, Child, Caregivers, Parents
†
Javier González de Dios and Adriana López-Pineda contributed equally to
this work and share first authorship.
*Correspondence:
Mercedes Guilabert
mguilabert@umh.es
Full list of author information is available at the end of the article
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de Dios et al. BMC Pediatrics (2023) 23:380
What is known
• Paediatric patients are at higher risk of harm result-
ing from medication errors than adult patients.
• At home, parents and/or caregivers may make medi-
cation errors related to dose, time administration,
preparation, drug interaction among other.
• The age, sex and the mother tongue of the caregiver,
medical prescriptions including more than two
drugs, and certain types of dosing devices increase
the risk of error medication made by parents/car-
egivers.
What is new
• While pediatricians believe that parents use the inter-
net as their main source of information for resolving
doubts related to their children’s health, parents said
they consult a healthcare professional.
• Both pediatricians and parents think that the lack of
knowledge of parents’ and caregivers’ may be one of
the main causes of medication errors at home.
• Pediatricians would recommend a program designed
to prevent these errors to the families of their
patients.
Introduction
Medication-related deaths and adverse effects are
mainly due to medication errors [1]. Drug safety is par-
ticularly important in pediatric patients, as they may be
at higher risk of harm resulting from errors than adult
patients [2]. Previous studies have uncovered errors at
all stages of pediatric medication use, from prescription
to administration [3], in the hospital, outpatient and
home setting [4].
A 2020 meta-analysis by Gates et al. [4] obtained a rate
of medication error in hospitalized children of 15.0 (3.1–
49.4) per 100 prescriptions. The authors observed that
most medication errors in the hospital setting occurred
during prescribing process. In 2019, Glick et al. [5] found
that 38% of parents or legal guardians committed some
type of error when administering medication to their
children in the first two weeks after discharge. Data from
the US National Poison Database System showed a mean
annual rate of out-of-hospital medication errors in the
decade between 2002 and 2012 of 26.42 per 10,000 chil-
dren aged under 6 years [6]. This should be taken as an
approximated value because this system only captures
cases reported to poison control center. The medication
errors without recognition or errors that were noticed
but not reported because individuals involved seek infor-
mation from other sources were not counted.
Although most studies on pediatric medication
errors at home focus on dose errors [5, 7], the lit-
erature has shown that parents and/or caregivers also
make other mistakes, such as incorrectly preparing or
reconstituting the medication [8, 9] or administering
the dose twice [6]. Berthe-Aucejo et al. [9] found that
among parents and caregivers, risk factors for commit-
ting errors when administering medication to pediatric
patients included being young, male, and non-native to
their country of residence. Higher frequency of errors
may also be associated with medical prescriptions
that include more than two drugs, and certain types
of dosing devices [10]. According to previous studies,
analgesics are most commonly involved in pediatric
medication errors at home [6, 11].
To reduce the occurrence of these errors, it is neces-
sary to promote the safe use of medication at home. One
prevention strategy involves medication error reporting
systems [12]; however, as far as we know, no such system
exists for the parents or caregivers of pediatric patients
[13]. Currently, there is a great deal of interest in how
patients and families can report patient safety events and
work with policymakers and healthcare professionals to
improve patient safety. In fact, in the United States, as
well as in other countries such as Finland and Norway,
there are initiatives to create independent agencies that
can receive reports on adverse events in patient safety,
analyze data, identify patterns of harm risks, investigate,
and establish prevention and recommendation strate-
gies to prevent adverse events in the home, with a par-
ticular focus on medication errors. This study aims to
provide a preliminary understanding of the challenges
faced by caregivers of pediatric patients in home care,
with a specific focus on medication errors, and to iden-
tify potential strategies to prevent and minimize them.
The goal is to learn from these experiences and prevent
future occurrences of such errors. These and other pre-
vention programs should be based on the needs of the
users, i.e. pediatricians and parents or caregivers. Thus,
the research question was: what are the perceptions and
attitudes of pediatricians and families towards pediatric
medication errors at home? This study aims to identify
and compare the perceptions and attitudes of pediatri-
cians and those of parents/caregivers regarding pediatric
medication errors at home.
Materials and methods
We carried out a cross-sectional survey study spanning
the period between November 2019 and March 2021.
The study protocol was approved by the Responsible
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de Dios et al. BMC Pediatrics (2023) 23:380
Research Office of Miguel Hernandez University in Elche,
Spain (Reference: DPS.MGM.01.19). The patients/par-
ticipants provided their written informed consent to par-
ticipate in this study.
Our study included two populations: pediatricians
working in public or private healthcare centers in Spain,
and parents of children aged 14 years and younger resid-
ing in Spain. The inclusion criteria required that all study
participants understand the Spanish language, have inter-
net access, participate in the study voluntarily, and sign
an informed consent form. Respondents were selected
by snowball sampling. Starting with target populations
of 12,000 pediatricians working in Spain and 5,000,000
families with children living in Spain, and applying a
confidence level of 95% and a margin of error of 8%, we
established a minimum required sample size of 149 pedi-
atricians and 151 families.
After performing a literature review and consulting
with two pediatricians, we designed a survey for pediatri-
cians and another for families. The family survey under-
went a legibility assessment and was initially presented to
two families to ensure comprehensibility. The survey for
pediatricians included nine multiple-choice questions and
one open question (Supplementary Document 1), and the
survey for families included 11 open questions and three
multiple-choice questions (Supplementary Document 2).
Questions on general difficulties faced by parents in car-
ing for their children - like feeding concerns, and symp-
toms of disease among others-, were included to obtain
the initial (spontaneous) opinion of the respondents
about the difficulties of medical treatment. The questions
in both surveys were grouped into three thematic blocks:
difficulties faced by parents in caring for their children,
pediatric medication errors at home, and prevention
strategies. In addition, the following sociodemographic
variables were collected from pediatricians: sex, age, years
of experience, specialty, level of care, and Spanish autono-
mous community of residence; and from parents: sex, age,
marital status, educational attainment, Spanish autono-
mous community of residence, number of children, num-
ber of emergency room (ER) visits with their child in the
past six months, and number of pediatric primary care
visits in the past 6 months.
Both surveys were created using Google Forms, from
which the responses could be exported to a spread-
sheet for subsequent statistical analysis. Through the
link to the form participants could access information
on the study (study objective, justification, what the
study participation consist and the applicability of the
results, i.e. the intention to develop an error reporting
system based on the study results), the informed con-
sent form and the survey questions. Pediatricians were
invited to participate in this study by email through
the contact networks of the research team. The invita-
tion for parents of children under 14 was disseminated
on social media. The pediatrician survey was launched
in November 2019 and closed in March 2020; the fam-
ily survey was launched in April 2020 and closed in
October 2020.
Data analysis
Answers to open-ended questions were coded and
analyzed using the thematic analysis with a deductive
approach (number of spontaneous comments from the
participants).
We performed a descriptive analysis, obtaining means
and standard deviations of the quantitative variables; and
frequencies of the qualitative variables. In order to com-
pare the responses to questions that featured in both sur-
veys (pediatricians and parents /caregivers), we applied
the Chi-square statistic to contrast the frequencies of
qualitative variables and multivariate techniques to
measure different associations. P values below 0.05 were
considered statistically significant. The statistical analysis
was carried out using RStudio version 1.3.1093.
Results
Pediatrician survey
Our study included 182 pediatricians, of whom 168
(92.3%) lived in the Valencian Community, and 170
(93.4%) worked in primary care (Table 1).
Difficulties in caring for children
The responses to the question on general difficulties faced
by parents regarding the health of their children show
that 62.6% of pediatricians (n=114) did not consider
medical treatment, i.e. all aspects related to the admin-
istration of a medication to a child, to be one of the main
difficulties. Regarding the resolution of doubts or diffi-
culties regarding the care of children, 79.1% (n=144) of
pediatricians believed that parents consulted the internet
(Fig. 1). The difference in frequency between this and the
remaining options was statistically significant (p<0.05).
Medication errors at home
According to the pediatricians who completed the sur-
vey, the most common causes of medication errors at
home are carelessness or distraction (72.0%), having
several caregivers administering medication (58.8%) and
lack of knowledge (47.8%). The respondents also sug-
gested other causes: presentation of the same drug at
different concentrations, unsuitable advice from phar-
macists, inappropriate prescriptions written in the ER by
non-pediatricians, unclear patient information leaflets,
polypharmacy, complexity of drug preparation, conflict-
ing dosage information between patient information
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de Dios et al. BMC Pediatrics (2023) 23:380
leaflets and prescriptions, overprotection of children,
and some dosing devices. More than half of respondents
considered that missed doses or incorrect administration
(62.6%, n=114), overdose (58.2%, n=106) and incor-
rect preparation or handling of the drug (54.9%, n=100)
were severe common medication errors. Analgesics and
antipyretics were considered the type of drug most com-
monly involved in these errors (94.0%, n=171), with a
significant difference between this and the remaining
options (p<0.05) (Fig. 2).
Error prevention program
When the pediatricians were asked what should be
included in a program aimed at preventing possible pedi-
atric medication errors at home, the responses of pedia-
tricians were grouped according to the following areas
of improvement: knowledge of parents and caregivers;
information provided by pediatricians when prescribing
medication; dosing devices; and other (Fig. 3). Moreo-
ver, 95.1% (n=173) of pediatricians surveyed stated that
they would recommend an intervention program to their
patients to prevent any pediatric medication errors at
home. Most respondents considered that the best way
of disseminating such a program would be at the pedia-
trician’s office (87.9%, n=160) and through social media
(53.8%, n=98) (Fig. 4).
Family survey
In total, 194 parents or caregivers responded to the sur-
vey, of whom 153 (78.9%) were women,159 (82.0%) lived
in the Valencian Community, and 108 (55.7%) had a uni-
versity education (Table 2).
Difficulties in caring for children
Of all respondents to the family survey, 37.1% (n=72)
reported at least one difficulty regarding food or feeding,
10.9% (n=21) described a psychomotor difficulty, 20.7%
(n=40) referred to a difficulty with medical treatment,
and 28.5% (n=55) said they had difficulty knowing when
to go to the ER or to the pediatrician (Fig. 5). Regarding
difficulties related to medical treatment, the respondents
mentioned the following aspects: calculation of doses,
treating infants, ineffective treatment, refusal of the child
to take the medicine, adverse effects, adherence to the
dosing schedule, scarce availability of the drug in phar-
macies, vomiting after administration, and inhaled drugs.
Just over one fifth of families (21.1%, n=41) thought that
medical treatment was one of the main difficulties they
had faced with respect to their children’s health, while
the option ‘assessment and interpretation of symptoms’
was selected by significantly more families than were
the remaining options (p<0.05) (Fig. 5). Most families
(87.1%, n=169) said they consulted a healthcare profes-
sional when in doubt (p<0.05) (Fig. 5).
Medication errors at home
When families were asked about causes of pediatric med-
ications errors, they referred to insufficient provision of
information to parents, unreliable sources of informa-
tion, self-medication, and the difficulty of consulting a
pediatrician (Fig. 6). Sixty respondents did not answer
this question. Regarding the types of medication errors
that families consider most common, three options were
selected with significantly higher frequency than the
rest (p<0.05): missed doses or incorrect administration
(40.7%, n=79), giving drugs without knowledge of food-
drug interactions and (25.5%, n=49) and wrong time
(24.7%, n=48) (Fig. 7).
Table 1 Characteristics of participating pediatricians (n=182)
Characteristics
Sex, n (%)
Women 127 (69.8)
Men 48 (26.4)
No response 7 (3.8)
Age (years), n (%)
25–40 61 (33.5)
41–55 67 (36.8)
56–90 51 (28.0)
No response 3 (1.6)
Years of experience in pediatrics, mean (SD) 21.2 (12.8)
Specialty
Surgery 1 (0.5)
Neuropediatrics 4 (2.2)
General and primary care pediatrics 170 (90.7)
Hospital pediatrics 2 (1.1)
Pediatric resident 1 (0.5)
Emergency medicine 1 (0.5)
No response 3 (1.6)
Care setting, n (%)
Hospital 9 (4.9)
Primary care 170 (93.4)
No response 3 (1.6)
Spanish autonomous community, n (%)
Andalusia 2 (1.1)
Aragon 1 (0.5)
Castilla la Mancha 1 (0.5)
Catalonia 2 (1.1)
Valencian Community 168 (92.3)
Madrid 3 (1.6)
Basque Country 1 (0.5)
No response 4 (2.2)
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de Dios et al. BMC Pediatrics (2023) 23:380
Error prevention program
The surveyed families considered that a platform aimed
at preventing medication errors in the pediatric popula-
tion should include the following aspects: recognizing
and managing symptoms; methods of drug administra-
tion; recommendations for correctly administering medi-
cation to children; antibiotics; how to calculate and
convert doses; drug compatibility; vaccines; recommen-
dations for remembering dosing schedules; severity of
side effects; consequences of medication errors; when
to go to the pediatrician or emergency room; allergies;
homeopathic medication; diet; vitamins; child develop-
ment; resolution of doubts; answers to frequently asked
questions about medication; real cases of medication
errors; myths and facts; first aid; guidelines for parents;
recommendations for keeping children healthy; dental
health; physical activity; stimulation exercises; sleep;
and child psychology and emotions. Respondents said
they would prefer this information to be organized by
age (51.3%, n=99) or by symptoms (43.0%, n=83). Half
of the surveyed families (50.5%, n=98) considered that
the most suitable format for the program would be a
mobile application, and 60.2% (n=117) thought that the
best way for parents to discover it would be through their
family pediatrician.
Differences between pediatricians and families
When we compared the responses to questions that fea-
tured in both surveys (‘the main difficulties encountered
by parents in caring for their children’ and ‘sources of
information that parents consult when they have doubts
Fig. 1 Graph of responses of pediatricians to the questions about A main difficulties encountered by parents related to their children health
and B sources of information consulted by parents when they have doubts or difficulties in caring for their children
Page 6 of 12
de Dios et al. BMC Pediatrics (2023) 23:380
Fig. 2 Graph of responses of pediatricians to the questions about A causes of medication errors at home, B common medication errors considered
most serious and C drug groups most frequently involved in medication errors made by parents and other carers
Page 7 of 12
de Dios et al. BMC Pediatrics (2023) 23:380
or difficulties in caring for their children’), we found that
pediatricians were more likely than families to believe
that the main difficulties faced by parents in caring for
their children were related to food or feeding (64.9% vs.
28.4%), medical treatments (36.1% vs. 21.1%) and know-
ing when to go to the emergency room or pediatrician
(64.9% vs. 33.5%) (p<0.05). In addition, significantly
more pediatricians than families believed that parents’
main source of information for resolving doubts was
word of mouth (35.1% vs. 2.1%), the internet (78.5%
vs. 20.1%) and home remedies (65.4% vs. 10.8%); while
significantly fewer pediatricians than families (69.6% vs.
87.1%) thought that parents would consult a health pro-
fessional for this purpose (p<0.05).
Discussion
The results of this study reveal the perceptions and atti-
tudes of pediatricians and parents with regard to pediat-
ric medication errors in the home setting. Firstly, a series
of open questions are asked of parents to find out about
the problem situations that occur with their children and
how important spontaneous medication errors are for
Fig. 3 Areas of improvement to be included in a program aimed at preventing possible pediatric medication errors at home
Fig. 4 Graph of responses of pediatricians to the question about best way of promoting a program aimed at preventing possible pediatric
medication errors at home
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de Dios et al. BMC Pediatrics (2023) 23:380
them, followed by a focus on what medication errors in
paediatrics are and the importance of designing home-
based reporting systems to prevent them. Problems with
food/feeding and knowing when to go to the pediatrician
were considered more important than problems related
to medical treatment. While most pediatricians thought
that parents used the internet as their main source of
information for resolving doubts related to their chil-
dren’s health, most parents said they consulted a health-
care professional in such cases. Regarding errors in the
home use of pediatric medication, parents’ and caregiv-
ers’ lack of knowledge was one of the causes most fre-
quently mentioned by both pediatricians and parents.
Most pediatricians said they would recommend a pro-
gram designed to prevent these errors to the families of
their patients.
Among the main difficulties encountered by families in
caring for their children is the lack of understanding the
nature of the disease and how to manage it properly, dif-
ficulty administering medications to their children, either
due to dosage problems, storage problems, or problems
remembering administration, financial problems or lack
of social support [14–16]. Although our results suggest
that managing medical treatment is not recognized as a
major difficulty. According to families’ perceptions, there
are other childcare issues that also require attention,
previous studies have found that parents and caregivers
make dosing errors [17]; prepare medications incorrectly
[9]; medicate their children without prior recommen-
dation from a pediatrician, especially to treat fever or
coughs and colds [18]; and have difficulty identifying and
managing symptoms (e.g., there are still misconceptions
about fever) [19].
Pediatricians and families seemed to agree that medi-
cation errors at home are due to lack of knowledge
and lack of information. Previous studies confirmed
that parents and caregivers of pediatric patients made
errors because they did not understand the treatment
Table 2 Characteristics of participating parents (n=194)
Characteristics
Sex, n (%)
Women 153 (78.9)
Men 40 (20.6)
No response 1 (0.5)
Age in years, mean (SD) 40.6 (6.2)
Marital status, n (%)
Married/in registered partnership 153 (78.9)
Divorced 7 (3.6)
In a relationship (not married) 21 (10.8)
Separated 4 (2.1)
Single 8 (4.1)
No response 1 (0.5)
Educational attainment, n (%)
High school diploma 9 (4.6)
Vocational training 52 (26.8)
Compulsory education (until age 16) 23 (11.9)
Private degree studies 1 (0.5)
Bachelor’s degree 60 (30.9)
Master’s/Doctorate degree 48 (24.7)
No response 1 (0.5)
Number of children, n (%)
1 85 (43.8)
2 87 (44.8)
3 18 (9.3)
4 3 (1.5)
No response 1 (0.5)
No. of emergency room visits with a child in past 6 months, n (%)
0 114 (58.8)
1 55 (28.4)
2 9 (4.6)
3 7 (3.6)
4 5 (2.6)
5 2 (1.0)
10 1 (0.5)
No response 1 (0.5)
No. of pediatric primary care visits in past 6 months, n (%)
0 61 (31.4)
1 65 (33.5)
2 25 (12.9)
3 17 (8.8)
4 13 (6.7)
6 3 (1.5)
8 2 (1.0)
9 3 (1.5)
10 3 (1.5)
30 1 (0.5)
No response 1 (0.5)
Spanish autonomous community, n (%)
Andalusia 3 (1.5)
Table 2 (continued)
Characteristics
Aragon 1 (0.5)
Asturias 1 (0.5)
Castilla la Mancha 1 (0.5)
Catalonia 7 (3.6)
Valencian Community 159 (82.0)
Extremadura 2 (1.0)
Madrid 4 (2.1)
Region of Murcia 15 (7.7)
No response 1 (0.5)
Page 9 of 12
de Dios et al. BMC Pediatrics (2023) 23:380
Fig. 5 Graph of responses of parents/caregivers to the questions about A main difficulties encountered by parents related to their children health
and B sources of information consulted by parents when they have doubts or difficulties in caring for their children
Fig. 6 Causes of medication errors at home according to parents/caregivers
Page 10 of 12
de Dios et al. BMC Pediatrics (2023) 23:380
instructions [9, 20] or did not know how to convert
between units of measurement [21] or how to prepare
the medicine [9]. Although dosing errors constitute the
type of pediatric medication error most studied and dis-
cussed in the scientific literature, only a minority of the
families surveyed for this study thought that they made
this kind of error when administering medicine to their
children. The pediatricians agreed with the published
literature [6] in considering that analgesics and antipy-
retics constitute the pharmacological group most fre-
quently involved in medication errors at home.
Concerning the sources of information most frequently
consulted by families to resolve doubts about their chil-
dren’s health or medical treatments, a 2011 study con-
ducted in Spain indicated that a high proportion of
families consulted the internet [22]. However, the fami-
lies who participated in this study said they were more
likely to consult a healthcare professional.
As far as we know, there are currently no systems in
place for reporting errors in the home use of medication.
The pediatricians surveyed for this study said they would
recommend an informative intervention program to the
families of their patients to prevent possible medication
errors. Similarly, the families said they would like to have
access to all kinds of information on the care of their chil-
dren, and would welcome a reliable web site where they
could find answers and report errors.
Developing future strategies to prevent pediatric medi-
cation errors requires the input of pediatricians and
parents or caregivers. The results of this study could
therefore help pediatricians, clinical directors, pharma-
cists and health policy makers to ensure comprehensive
patient care. The survey responses could also be used to
develop preventive measures in the pediatric primary
care or community pharmacy setting, or to develop error
notification systems for parents and caregivers. This
study takes the forefront of the new strategies imple-
mented by national health systems in different coun-
tries, where caregivers describe their information needs
in order to provide tools for better management of home
care, particularly in relation to medication. Providing
strategies to prevent medication errors and learning from
mistakes made at home appear to be new challenges to
address [23].
The main limitations of this study include the use of an
ad-hoc survey to collect the opinion of study participants
without information on the validity and reliability of
the questionnaire, and the potential bias resulting from
Fig. 7 Graph of responses of parents/caregivers to the questions about most common errors made by parents and other carers (family members,
child minders)
Page 11 of 12
de Dios et al. BMC Pediatrics (2023) 23:380
nonprobability sampling. Indeed, most of our respond-
ents lived in the Valencian Community, and our results
therefore cannot be generalized to the whole popula-
tion. Because most of the questions in the family survey
were open, some participants misinterpreted questions
or were unable to answer them. This may be due to false
beliefs regarding possible medication errors. Finally, to
ensure data anonymity, respondents were not asked to
provide personal data, meaning the same person could
complete the survey more than once. To prevent this,
however, we checked respondents’ IP addresses.
Conclusion
Most pediatricians and families believe that following
medical treatment is not among the main difficulties faced
by parents in caring for their children. To resolve doubts
related to their children’s health, most parents say that they
consult a healthcare professional, while most pediatri-
cians think that parents consult the internet. Pediatricians
and families alike believe that parents’ and caregivers’
lack of knowledge is a main cause of pediatric medication
errors. This study has been able to describe the differences
between the perceptions of families and paediatricians
regarding the different problem situations that can be
found in the home. Having this classification of problem
situations from both points of view and the importance
of medication errors and the sources of information that
should be consulted in case the information is needed are
fundamental elements when building a reporting system.
The reporting of the error or problematic situation can
contribute to generating recommendations so that families
learn to better manage this type of situation, always bear-
ing in mind that in case of doubt, the healthcare profes-
sional is the point of reference, as this study has also found.
Abbreviation
ER	Emergency room
Supplementary Information
The online version contains supplementary material available at https://​doi.​
org/​10.​1186/​s12887-​023-​04106-x.
Additional file 1: Supplementary Document 1. Pediatrician question‑
naire: safer use of medication in pediatric patients at home. Supplemen-
tary document 2. Family questionnaire: safe use of medication. Sup-
plementary Document 3. Aspects to include in a pediatric prevention
program, according to pediatricians.
Acknowledgements
N/A.
Authors’contributions
Javier González de Dios contributed to the study conception, the survey
design, the data collection and the interpretation of results, and also
reviewed and revised the manuscript. Adriana Lopez-Pineda contributed
to the study design, the survey design, the data collection, the interpreta‑
tion of results, and drafted the initial manuscript. Gema Mira-Perceval Juan
contributed to the study conception, the data collection and also reviewed
and revised the manuscript. Pedro J Alcalá Minagorre contributed to the
study conception, the survey design and the data collection, and also
reviewed and revised the manuscript. Mercedes Guilabert contributed to
the study conception, the survey design, the data collection, the interpreta‑
tion of results and the manuscript draft, and also supervised the study.
Virtudes Perez-Jover and Irene Carrillo contributed to the survey design
and the data collection, and also reviewed and revised the manuscript.
Jose Joaquin Mira contributed to the study conception, the data collection
and the interpretation of results, and also revised the manuscript and
supervised the study.
Funding
This work was supported by 2 sources of Funding: Ministry of innovation,
universities, science and society of Valencia Region through a grant to emerg‑
ing research groups [grant number GV/2019/040]. Project Prometeu 2021/061
granted by Conselleria de Innovación, Universidades, Ciencia y Sociedad
Digital, Generalitat Valenciana. During the execution of this article JJM was
awarded a contract to intensify research activity by the Instituto de Salud
Carlos III (reference INT22/00012).
Availability of data and materials
The datasets used and/or analysed during the current study available from the
corresponding author on reasonable request.
Declarations
Ethics approval and consent to participate
This study was conducted in accordance with the Helsinki Declaration. The
study protocol was approved by the Ethics Committee/IRB of Miguel Hernan‑
dez University in Elche, Spain (Reference: DPS.MGM.01.19).
The patients/participants provided their written informed consent to partici‑
pate in this study.
Consent for publication
N/A.
Competing interests
The authors declare no competing interests.
Author details
1
Pharmacology, Pediatrics and Organic Chemistry, Miguel Hernandez Univer‑
sity, San Juan de Alicante, Spain. 2
Paediatrics Department, General University
Hospital of Alicante, Alicante, Spain. 3
Institute of Health and Biomedical
Research of Alicante, Alicante Spain General University Hospital of Alicante,
Alicante, Spain. 4
Clinical Medicine Department, Miguel Hernández University,
San Juan de Alicante, Spain. 5
Atenea Research Group, Foundation for the Pro‑
motion of Health and Biomedical Research, San Juan de Alicante, Spain.
6
Network for Research on Chronicity, Primary Care, and Health Promotion
(RICAPPS), San Juan de Alicante, Spain. 7
Primary Health Centre San Vicente
Raspeig I, San Vicente Raspeig, Alicante, Spain. 8
Health Psychology Depart‑
ment, Miguel Hernandez University, Elche, Spain. 9
Alicante-Sant Joan d’Alacant
Health Department, San Juan de Alicante, Spain.
Received: 24 October 2022 Accepted: 2 June 2023
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Perceptions and attitudes of pediatricians and families with regard to pediatric medication errors at home_BMCPediatrics.pdf

  • 1. de Dios et al. BMC Pediatrics (2023) 23:380 https://doi.org/10.1186/s12887-023-04106-x RESEARCH Open Access ©The Author(s) 2023. Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made.The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.To view a copy of this licence, visit http://​creat​iveco​mmons.​org/​licen​ses/​by/4.​0/.The Creative Commons Public Domain Dedication waiver (http://​creat​iveco​ mmons.​org/​publi​cdoma​in/​zero/1.​0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data. BMC Pediatrics Perceptions and attitudes of pediatricians and families with regard to pediatric medication errors at home Javier González de Dios1,2,3† , Adriana López‑Pineda4,5,6† , Gema Mira‑Perceval Juan7 , Pedro J. Alcalá Minagorre2,3 , Mercedes Guilabert8* , Virtudes Pérez‑Jover3,8 , Irene Carrillo8    and José Joaquín Mira5,8,9    Abstract Purpose This study aimed to identify the perceptions and attitudes of pediatricians and parents/caregivers regard‑ ing medication errors at home, and to compare the findings from the two populations. Methods This was a cross-sectional survey study. We designed a survey for working pediatricians and another one for parents or caregivers of children aged 14 years and younger.The survey’s questions were designed to assess provider and parental opinions about the difficulty faced by parents providing medical treatment, specific questions on medication errors, and on a possible intervention program aimed at preventing pediatric medication errors. Pediatrician and parent responses to matching questions in both surveys were compared. Results The surveys were administered in Spain from 2019 to 2021. In total, 182 pediatricians and 194 families took part. Most pediatricians (62.6%) and families (79.3%) considered that managing medical treatment was not among the main difficulties faced by parents in caring for their children. While 79.1% of pediatricians thought that parents consulted the internet to resolve doubts regarding the health of their children, most families (81.1%) said they con‑ sulted healthcare professionals. Lack of knowledge among parents and caregivers was one of the causes of medica‑ tion errors most frequently mentioned by both pediatricians and parents. Most pediatricians (95.1%) said they would recommend a program designed to prevent errors at home. Conclusions Pediatricians and families think that medical treatment is not among the main difficulties faced by parents in caring for their children. Most pediatricians said they would recommend a medication error reporting and learning system designed for families of their patients to prevent medication errors that might occur in the home environment. Keywords Medication errors, Pediatricians, Child, Caregivers, Parents † Javier González de Dios and Adriana López-Pineda contributed equally to this work and share first authorship. *Correspondence: Mercedes Guilabert mguilabert@umh.es Full list of author information is available at the end of the article
  • 2. Page 2 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 What is known • Paediatric patients are at higher risk of harm result- ing from medication errors than adult patients. • At home, parents and/or caregivers may make medi- cation errors related to dose, time administration, preparation, drug interaction among other. • The age, sex and the mother tongue of the caregiver, medical prescriptions including more than two drugs, and certain types of dosing devices increase the risk of error medication made by parents/car- egivers. What is new • While pediatricians believe that parents use the inter- net as their main source of information for resolving doubts related to their children’s health, parents said they consult a healthcare professional. • Both pediatricians and parents think that the lack of knowledge of parents’ and caregivers’ may be one of the main causes of medication errors at home. • Pediatricians would recommend a program designed to prevent these errors to the families of their patients. Introduction Medication-related deaths and adverse effects are mainly due to medication errors [1]. Drug safety is par- ticularly important in pediatric patients, as they may be at higher risk of harm resulting from errors than adult patients [2]. Previous studies have uncovered errors at all stages of pediatric medication use, from prescription to administration [3], in the hospital, outpatient and home setting [4]. A 2020 meta-analysis by Gates et al. [4] obtained a rate of medication error in hospitalized children of 15.0 (3.1– 49.4) per 100 prescriptions. The authors observed that most medication errors in the hospital setting occurred during prescribing process. In 2019, Glick et al. [5] found that 38% of parents or legal guardians committed some type of error when administering medication to their children in the first two weeks after discharge. Data from the US National Poison Database System showed a mean annual rate of out-of-hospital medication errors in the decade between 2002 and 2012 of 26.42 per 10,000 chil- dren aged under 6 years [6]. This should be taken as an approximated value because this system only captures cases reported to poison control center. The medication errors without recognition or errors that were noticed but not reported because individuals involved seek infor- mation from other sources were not counted. Although most studies on pediatric medication errors at home focus on dose errors [5, 7], the lit- erature has shown that parents and/or caregivers also make other mistakes, such as incorrectly preparing or reconstituting the medication [8, 9] or administering the dose twice [6]. Berthe-Aucejo et al. [9] found that among parents and caregivers, risk factors for commit- ting errors when administering medication to pediatric patients included being young, male, and non-native to their country of residence. Higher frequency of errors may also be associated with medical prescriptions that include more than two drugs, and certain types of dosing devices [10]. According to previous studies, analgesics are most commonly involved in pediatric medication errors at home [6, 11]. To reduce the occurrence of these errors, it is neces- sary to promote the safe use of medication at home. One prevention strategy involves medication error reporting systems [12]; however, as far as we know, no such system exists for the parents or caregivers of pediatric patients [13]. Currently, there is a great deal of interest in how patients and families can report patient safety events and work with policymakers and healthcare professionals to improve patient safety. In fact, in the United States, as well as in other countries such as Finland and Norway, there are initiatives to create independent agencies that can receive reports on adverse events in patient safety, analyze data, identify patterns of harm risks, investigate, and establish prevention and recommendation strate- gies to prevent adverse events in the home, with a par- ticular focus on medication errors. This study aims to provide a preliminary understanding of the challenges faced by caregivers of pediatric patients in home care, with a specific focus on medication errors, and to iden- tify potential strategies to prevent and minimize them. The goal is to learn from these experiences and prevent future occurrences of such errors. These and other pre- vention programs should be based on the needs of the users, i.e. pediatricians and parents or caregivers. Thus, the research question was: what are the perceptions and attitudes of pediatricians and families towards pediatric medication errors at home? This study aims to identify and compare the perceptions and attitudes of pediatri- cians and those of parents/caregivers regarding pediatric medication errors at home. Materials and methods We carried out a cross-sectional survey study spanning the period between November 2019 and March 2021. The study protocol was approved by the Responsible
  • 3. Page 3 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 Research Office of Miguel Hernandez University in Elche, Spain (Reference: DPS.MGM.01.19). The patients/par- ticipants provided their written informed consent to par- ticipate in this study. Our study included two populations: pediatricians working in public or private healthcare centers in Spain, and parents of children aged 14 years and younger resid- ing in Spain. The inclusion criteria required that all study participants understand the Spanish language, have inter- net access, participate in the study voluntarily, and sign an informed consent form. Respondents were selected by snowball sampling. Starting with target populations of 12,000 pediatricians working in Spain and 5,000,000 families with children living in Spain, and applying a confidence level of 95% and a margin of error of 8%, we established a minimum required sample size of 149 pedi- atricians and 151 families. After performing a literature review and consulting with two pediatricians, we designed a survey for pediatri- cians and another for families. The family survey under- went a legibility assessment and was initially presented to two families to ensure comprehensibility. The survey for pediatricians included nine multiple-choice questions and one open question (Supplementary Document 1), and the survey for families included 11 open questions and three multiple-choice questions (Supplementary Document 2). Questions on general difficulties faced by parents in car- ing for their children - like feeding concerns, and symp- toms of disease among others-, were included to obtain the initial (spontaneous) opinion of the respondents about the difficulties of medical treatment. The questions in both surveys were grouped into three thematic blocks: difficulties faced by parents in caring for their children, pediatric medication errors at home, and prevention strategies. In addition, the following sociodemographic variables were collected from pediatricians: sex, age, years of experience, specialty, level of care, and Spanish autono- mous community of residence; and from parents: sex, age, marital status, educational attainment, Spanish autono- mous community of residence, number of children, num- ber of emergency room (ER) visits with their child in the past six months, and number of pediatric primary care visits in the past 6 months. Both surveys were created using Google Forms, from which the responses could be exported to a spread- sheet for subsequent statistical analysis. Through the link to the form participants could access information on the study (study objective, justification, what the study participation consist and the applicability of the results, i.e. the intention to develop an error reporting system based on the study results), the informed con- sent form and the survey questions. Pediatricians were invited to participate in this study by email through the contact networks of the research team. The invita- tion for parents of children under 14 was disseminated on social media. The pediatrician survey was launched in November 2019 and closed in March 2020; the fam- ily survey was launched in April 2020 and closed in October 2020. Data analysis Answers to open-ended questions were coded and analyzed using the thematic analysis with a deductive approach (number of spontaneous comments from the participants). We performed a descriptive analysis, obtaining means and standard deviations of the quantitative variables; and frequencies of the qualitative variables. In order to com- pare the responses to questions that featured in both sur- veys (pediatricians and parents /caregivers), we applied the Chi-square statistic to contrast the frequencies of qualitative variables and multivariate techniques to measure different associations. P values below 0.05 were considered statistically significant. The statistical analysis was carried out using RStudio version 1.3.1093. Results Pediatrician survey Our study included 182 pediatricians, of whom 168 (92.3%) lived in the Valencian Community, and 170 (93.4%) worked in primary care (Table 1). Difficulties in caring for children The responses to the question on general difficulties faced by parents regarding the health of their children show that 62.6% of pediatricians (n=114) did not consider medical treatment, i.e. all aspects related to the admin- istration of a medication to a child, to be one of the main difficulties. Regarding the resolution of doubts or diffi- culties regarding the care of children, 79.1% (n=144) of pediatricians believed that parents consulted the internet (Fig. 1). The difference in frequency between this and the remaining options was statistically significant (p<0.05). Medication errors at home According to the pediatricians who completed the sur- vey, the most common causes of medication errors at home are carelessness or distraction (72.0%), having several caregivers administering medication (58.8%) and lack of knowledge (47.8%). The respondents also sug- gested other causes: presentation of the same drug at different concentrations, unsuitable advice from phar- macists, inappropriate prescriptions written in the ER by non-pediatricians, unclear patient information leaflets, polypharmacy, complexity of drug preparation, conflict- ing dosage information between patient information
  • 4. Page 4 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 leaflets and prescriptions, overprotection of children, and some dosing devices. More than half of respondents considered that missed doses or incorrect administration (62.6%, n=114), overdose (58.2%, n=106) and incor- rect preparation or handling of the drug (54.9%, n=100) were severe common medication errors. Analgesics and antipyretics were considered the type of drug most com- monly involved in these errors (94.0%, n=171), with a significant difference between this and the remaining options (p<0.05) (Fig. 2). Error prevention program When the pediatricians were asked what should be included in a program aimed at preventing possible pedi- atric medication errors at home, the responses of pedia- tricians were grouped according to the following areas of improvement: knowledge of parents and caregivers; information provided by pediatricians when prescribing medication; dosing devices; and other (Fig. 3). Moreo- ver, 95.1% (n=173) of pediatricians surveyed stated that they would recommend an intervention program to their patients to prevent any pediatric medication errors at home. Most respondents considered that the best way of disseminating such a program would be at the pedia- trician’s office (87.9%, n=160) and through social media (53.8%, n=98) (Fig. 4). Family survey In total, 194 parents or caregivers responded to the sur- vey, of whom 153 (78.9%) were women,159 (82.0%) lived in the Valencian Community, and 108 (55.7%) had a uni- versity education (Table 2). Difficulties in caring for children Of all respondents to the family survey, 37.1% (n=72) reported at least one difficulty regarding food or feeding, 10.9% (n=21) described a psychomotor difficulty, 20.7% (n=40) referred to a difficulty with medical treatment, and 28.5% (n=55) said they had difficulty knowing when to go to the ER or to the pediatrician (Fig. 5). Regarding difficulties related to medical treatment, the respondents mentioned the following aspects: calculation of doses, treating infants, ineffective treatment, refusal of the child to take the medicine, adverse effects, adherence to the dosing schedule, scarce availability of the drug in phar- macies, vomiting after administration, and inhaled drugs. Just over one fifth of families (21.1%, n=41) thought that medical treatment was one of the main difficulties they had faced with respect to their children’s health, while the option ‘assessment and interpretation of symptoms’ was selected by significantly more families than were the remaining options (p<0.05) (Fig. 5). Most families (87.1%, n=169) said they consulted a healthcare profes- sional when in doubt (p<0.05) (Fig. 5). Medication errors at home When families were asked about causes of pediatric med- ications errors, they referred to insufficient provision of information to parents, unreliable sources of informa- tion, self-medication, and the difficulty of consulting a pediatrician (Fig. 6). Sixty respondents did not answer this question. Regarding the types of medication errors that families consider most common, three options were selected with significantly higher frequency than the rest (p<0.05): missed doses or incorrect administration (40.7%, n=79), giving drugs without knowledge of food- drug interactions and (25.5%, n=49) and wrong time (24.7%, n=48) (Fig. 7). Table 1 Characteristics of participating pediatricians (n=182) Characteristics Sex, n (%) Women 127 (69.8) Men 48 (26.4) No response 7 (3.8) Age (years), n (%) 25–40 61 (33.5) 41–55 67 (36.8) 56–90 51 (28.0) No response 3 (1.6) Years of experience in pediatrics, mean (SD) 21.2 (12.8) Specialty Surgery 1 (0.5) Neuropediatrics 4 (2.2) General and primary care pediatrics 170 (90.7) Hospital pediatrics 2 (1.1) Pediatric resident 1 (0.5) Emergency medicine 1 (0.5) No response 3 (1.6) Care setting, n (%) Hospital 9 (4.9) Primary care 170 (93.4) No response 3 (1.6) Spanish autonomous community, n (%) Andalusia 2 (1.1) Aragon 1 (0.5) Castilla la Mancha 1 (0.5) Catalonia 2 (1.1) Valencian Community 168 (92.3) Madrid 3 (1.6) Basque Country 1 (0.5) No response 4 (2.2)
  • 5. Page 5 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 Error prevention program The surveyed families considered that a platform aimed at preventing medication errors in the pediatric popula- tion should include the following aspects: recognizing and managing symptoms; methods of drug administra- tion; recommendations for correctly administering medi- cation to children; antibiotics; how to calculate and convert doses; drug compatibility; vaccines; recommen- dations for remembering dosing schedules; severity of side effects; consequences of medication errors; when to go to the pediatrician or emergency room; allergies; homeopathic medication; diet; vitamins; child develop- ment; resolution of doubts; answers to frequently asked questions about medication; real cases of medication errors; myths and facts; first aid; guidelines for parents; recommendations for keeping children healthy; dental health; physical activity; stimulation exercises; sleep; and child psychology and emotions. Respondents said they would prefer this information to be organized by age (51.3%, n=99) or by symptoms (43.0%, n=83). Half of the surveyed families (50.5%, n=98) considered that the most suitable format for the program would be a mobile application, and 60.2% (n=117) thought that the best way for parents to discover it would be through their family pediatrician. Differences between pediatricians and families When we compared the responses to questions that fea- tured in both surveys (‘the main difficulties encountered by parents in caring for their children’ and ‘sources of information that parents consult when they have doubts Fig. 1 Graph of responses of pediatricians to the questions about A main difficulties encountered by parents related to their children health and B sources of information consulted by parents when they have doubts or difficulties in caring for their children
  • 6. Page 6 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 Fig. 2 Graph of responses of pediatricians to the questions about A causes of medication errors at home, B common medication errors considered most serious and C drug groups most frequently involved in medication errors made by parents and other carers
  • 7. Page 7 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 or difficulties in caring for their children’), we found that pediatricians were more likely than families to believe that the main difficulties faced by parents in caring for their children were related to food or feeding (64.9% vs. 28.4%), medical treatments (36.1% vs. 21.1%) and know- ing when to go to the emergency room or pediatrician (64.9% vs. 33.5%) (p<0.05). In addition, significantly more pediatricians than families believed that parents’ main source of information for resolving doubts was word of mouth (35.1% vs. 2.1%), the internet (78.5% vs. 20.1%) and home remedies (65.4% vs. 10.8%); while significantly fewer pediatricians than families (69.6% vs. 87.1%) thought that parents would consult a health pro- fessional for this purpose (p<0.05). Discussion The results of this study reveal the perceptions and atti- tudes of pediatricians and parents with regard to pediat- ric medication errors in the home setting. Firstly, a series of open questions are asked of parents to find out about the problem situations that occur with their children and how important spontaneous medication errors are for Fig. 3 Areas of improvement to be included in a program aimed at preventing possible pediatric medication errors at home Fig. 4 Graph of responses of pediatricians to the question about best way of promoting a program aimed at preventing possible pediatric medication errors at home
  • 8. Page 8 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 them, followed by a focus on what medication errors in paediatrics are and the importance of designing home- based reporting systems to prevent them. Problems with food/feeding and knowing when to go to the pediatrician were considered more important than problems related to medical treatment. While most pediatricians thought that parents used the internet as their main source of information for resolving doubts related to their chil- dren’s health, most parents said they consulted a health- care professional in such cases. Regarding errors in the home use of pediatric medication, parents’ and caregiv- ers’ lack of knowledge was one of the causes most fre- quently mentioned by both pediatricians and parents. Most pediatricians said they would recommend a pro- gram designed to prevent these errors to the families of their patients. Among the main difficulties encountered by families in caring for their children is the lack of understanding the nature of the disease and how to manage it properly, dif- ficulty administering medications to their children, either due to dosage problems, storage problems, or problems remembering administration, financial problems or lack of social support [14–16]. Although our results suggest that managing medical treatment is not recognized as a major difficulty. According to families’ perceptions, there are other childcare issues that also require attention, previous studies have found that parents and caregivers make dosing errors [17]; prepare medications incorrectly [9]; medicate their children without prior recommen- dation from a pediatrician, especially to treat fever or coughs and colds [18]; and have difficulty identifying and managing symptoms (e.g., there are still misconceptions about fever) [19]. Pediatricians and families seemed to agree that medi- cation errors at home are due to lack of knowledge and lack of information. Previous studies confirmed that parents and caregivers of pediatric patients made errors because they did not understand the treatment Table 2 Characteristics of participating parents (n=194) Characteristics Sex, n (%) Women 153 (78.9) Men 40 (20.6) No response 1 (0.5) Age in years, mean (SD) 40.6 (6.2) Marital status, n (%) Married/in registered partnership 153 (78.9) Divorced 7 (3.6) In a relationship (not married) 21 (10.8) Separated 4 (2.1) Single 8 (4.1) No response 1 (0.5) Educational attainment, n (%) High school diploma 9 (4.6) Vocational training 52 (26.8) Compulsory education (until age 16) 23 (11.9) Private degree studies 1 (0.5) Bachelor’s degree 60 (30.9) Master’s/Doctorate degree 48 (24.7) No response 1 (0.5) Number of children, n (%) 1 85 (43.8) 2 87 (44.8) 3 18 (9.3) 4 3 (1.5) No response 1 (0.5) No. of emergency room visits with a child in past 6 months, n (%) 0 114 (58.8) 1 55 (28.4) 2 9 (4.6) 3 7 (3.6) 4 5 (2.6) 5 2 (1.0) 10 1 (0.5) No response 1 (0.5) No. of pediatric primary care visits in past 6 months, n (%) 0 61 (31.4) 1 65 (33.5) 2 25 (12.9) 3 17 (8.8) 4 13 (6.7) 6 3 (1.5) 8 2 (1.0) 9 3 (1.5) 10 3 (1.5) 30 1 (0.5) No response 1 (0.5) Spanish autonomous community, n (%) Andalusia 3 (1.5) Table 2 (continued) Characteristics Aragon 1 (0.5) Asturias 1 (0.5) Castilla la Mancha 1 (0.5) Catalonia 7 (3.6) Valencian Community 159 (82.0) Extremadura 2 (1.0) Madrid 4 (2.1) Region of Murcia 15 (7.7) No response 1 (0.5)
  • 9. Page 9 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 Fig. 5 Graph of responses of parents/caregivers to the questions about A main difficulties encountered by parents related to their children health and B sources of information consulted by parents when they have doubts or difficulties in caring for their children Fig. 6 Causes of medication errors at home according to parents/caregivers
  • 10. Page 10 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 instructions [9, 20] or did not know how to convert between units of measurement [21] or how to prepare the medicine [9]. Although dosing errors constitute the type of pediatric medication error most studied and dis- cussed in the scientific literature, only a minority of the families surveyed for this study thought that they made this kind of error when administering medicine to their children. The pediatricians agreed with the published literature [6] in considering that analgesics and antipy- retics constitute the pharmacological group most fre- quently involved in medication errors at home. Concerning the sources of information most frequently consulted by families to resolve doubts about their chil- dren’s health or medical treatments, a 2011 study con- ducted in Spain indicated that a high proportion of families consulted the internet [22]. However, the fami- lies who participated in this study said they were more likely to consult a healthcare professional. As far as we know, there are currently no systems in place for reporting errors in the home use of medication. The pediatricians surveyed for this study said they would recommend an informative intervention program to the families of their patients to prevent possible medication errors. Similarly, the families said they would like to have access to all kinds of information on the care of their chil- dren, and would welcome a reliable web site where they could find answers and report errors. Developing future strategies to prevent pediatric medi- cation errors requires the input of pediatricians and parents or caregivers. The results of this study could therefore help pediatricians, clinical directors, pharma- cists and health policy makers to ensure comprehensive patient care. The survey responses could also be used to develop preventive measures in the pediatric primary care or community pharmacy setting, or to develop error notification systems for parents and caregivers. This study takes the forefront of the new strategies imple- mented by national health systems in different coun- tries, where caregivers describe their information needs in order to provide tools for better management of home care, particularly in relation to medication. Providing strategies to prevent medication errors and learning from mistakes made at home appear to be new challenges to address [23]. The main limitations of this study include the use of an ad-hoc survey to collect the opinion of study participants without information on the validity and reliability of the questionnaire, and the potential bias resulting from Fig. 7 Graph of responses of parents/caregivers to the questions about most common errors made by parents and other carers (family members, child minders)
  • 11. Page 11 of 12 de Dios et al. BMC Pediatrics (2023) 23:380 nonprobability sampling. Indeed, most of our respond- ents lived in the Valencian Community, and our results therefore cannot be generalized to the whole popula- tion. Because most of the questions in the family survey were open, some participants misinterpreted questions or were unable to answer them. This may be due to false beliefs regarding possible medication errors. Finally, to ensure data anonymity, respondents were not asked to provide personal data, meaning the same person could complete the survey more than once. To prevent this, however, we checked respondents’ IP addresses. Conclusion Most pediatricians and families believe that following medical treatment is not among the main difficulties faced by parents in caring for their children. To resolve doubts related to their children’s health, most parents say that they consult a healthcare professional, while most pediatri- cians think that parents consult the internet. Pediatricians and families alike believe that parents’ and caregivers’ lack of knowledge is a main cause of pediatric medication errors. This study has been able to describe the differences between the perceptions of families and paediatricians regarding the different problem situations that can be found in the home. Having this classification of problem situations from both points of view and the importance of medication errors and the sources of information that should be consulted in case the information is needed are fundamental elements when building a reporting system. The reporting of the error or problematic situation can contribute to generating recommendations so that families learn to better manage this type of situation, always bear- ing in mind that in case of doubt, the healthcare profes- sional is the point of reference, as this study has also found. Abbreviation ER Emergency room Supplementary Information The online version contains supplementary material available at https://​doi.​ org/​10.​1186/​s12887-​023-​04106-x. Additional file 1: Supplementary Document 1. Pediatrician question‑ naire: safer use of medication in pediatric patients at home. Supplemen- tary document 2. Family questionnaire: safe use of medication. Sup- plementary Document 3. Aspects to include in a pediatric prevention program, according to pediatricians. Acknowledgements N/A. Authors’contributions Javier González de Dios contributed to the study conception, the survey design, the data collection and the interpretation of results, and also reviewed and revised the manuscript. Adriana Lopez-Pineda contributed to the study design, the survey design, the data collection, the interpreta‑ tion of results, and drafted the initial manuscript. Gema Mira-Perceval Juan contributed to the study conception, the data collection and also reviewed and revised the manuscript. Pedro J Alcalá Minagorre contributed to the study conception, the survey design and the data collection, and also reviewed and revised the manuscript. Mercedes Guilabert contributed to the study conception, the survey design, the data collection, the interpreta‑ tion of results and the manuscript draft, and also supervised the study. Virtudes Perez-Jover and Irene Carrillo contributed to the survey design and the data collection, and also reviewed and revised the manuscript. Jose Joaquin Mira contributed to the study conception, the data collection and the interpretation of results, and also revised the manuscript and supervised the study. Funding This work was supported by 2 sources of Funding: Ministry of innovation, universities, science and society of Valencia Region through a grant to emerg‑ ing research groups [grant number GV/2019/040]. Project Prometeu 2021/061 granted by Conselleria de Innovación, Universidades, Ciencia y Sociedad Digital, Generalitat Valenciana. During the execution of this article JJM was awarded a contract to intensify research activity by the Instituto de Salud Carlos III (reference INT22/00012). Availability of data and materials The datasets used and/or analysed during the current study available from the corresponding author on reasonable request. Declarations Ethics approval and consent to participate This study was conducted in accordance with the Helsinki Declaration. The study protocol was approved by the Ethics Committee/IRB of Miguel Hernan‑ dez University in Elche, Spain (Reference: DPS.MGM.01.19). The patients/participants provided their written informed consent to partici‑ pate in this study. Consent for publication N/A. Competing interests The authors declare no competing interests. Author details 1 Pharmacology, Pediatrics and Organic Chemistry, Miguel Hernandez Univer‑ sity, San Juan de Alicante, Spain. 2 Paediatrics Department, General University Hospital of Alicante, Alicante, Spain. 3 Institute of Health and Biomedical Research of Alicante, Alicante Spain General University Hospital of Alicante, Alicante, Spain. 4 Clinical Medicine Department, Miguel Hernández University, San Juan de Alicante, Spain. 5 Atenea Research Group, Foundation for the Pro‑ motion of Health and Biomedical Research, San Juan de Alicante, Spain. 6 Network for Research on Chronicity, Primary Care, and Health Promotion (RICAPPS), San Juan de Alicante, Spain. 7 Primary Health Centre San Vicente Raspeig I, San Vicente Raspeig, Alicante, Spain. 8 Health Psychology Depart‑ ment, Miguel Hernandez University, Elche, Spain. 9 Alicante-Sant Joan d’Alacant Health Department, San Juan de Alicante, Spain. Received: 24 October 2022 Accepted: 2 June 2023 References 1. 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