The document discusses the growing issue of change saturation in organizations and how it can lead to negative impacts such as employee turnover and decreased productivity. Many companies struggle to manage change effectively due to a lack of visibility into their change portfolios, and the pressures of simultaneous changes contribute to 'change fatigue.' It proposes a solution through PeopleFirm's tools and strategies to help organizations better manage change, mitigate risks, and build internal change capabilities.

1. Manage your Enterprise Change Risk
Do you know?
• The top strategic change
Change is like the weather: If
you can’t predict it, how do you
initiatives in your organization
this year?
prepare for the storm?
• The degree and volume of
change your employees will
face?
• The changes that are likely to CEOs expect the amount of change in Organizations in the midst of this storm
collide? their organizations to continue to increase, are seeing negative impacts with
yet they recognize that their teams’ measurable financial consequences. The
• How much change is too
capacities to manage the escalating most costly impacts of change
much?
volume of change is not keeping pace.1 A fatigue include:
• The potential bottom-line conflict is brewing between change
impact of change saturation? initiatives and the day-to-day work that • Employee turnover
• How you can mitigate the shapes each employee’s experience. The • Increased project failures
risks? ever-increasing intensity of change is • Productivity losses
driving “change fatigue.” When change • Dissatisfaction and disengagement
fatigue overtakes individuals and teams, • Higher levels of absenteeism 73%
adoption plummets and those impacted
exhibit diminished capacities to adapt to 66%
59%
change. The most common driver of
73% of organizations
change fatigue? The pressures and are reporting that they
frustrations of taking on simultaneous are at or near change
saturation, and it’s on
changes without adequate preparation. the rise.2 2007 2009 2011
How much is change saturation costing your organization?
$
59% of projects were considered unsuccessful
IBM 2008 Study – “Making Change Work”
$63 billion is spent on IT projects that fail in the U.S. annually
CIO Insight, June 2010
Employee turnover costs range from 30% - 150% of salary + benefits for each
employee loss from burn-out
Unplanned absences drove a 54% decrease in productivity/output and a 39%
drop in sales and customer service
Mercer/Marsh Survey on health, productivity and absenteeism
“Employees at many organizations are already Mitigate your Risks, Improve your Line of Sight (2, 3) ProSci 2009 Best Practices in Change Management and benchmarking study
suffering from change fatigue. As a result, when
the labor market does recover, companies can Do you have complete visibility into all of the initiatives impacting your organization? Your
expect a sharp increase in voluntary turnover...” business unit? Your department or team? What happens when you factor in business cycles
North America Leader at Towers Watson and industry, geographic, regulatory, and economic changes? If this sounds overwhelming
you might be comforted to learn that you are not alone. Today most organizations lack a
current or complete inventory of change occurring across their enterprise. More than 60%
of companies report having no structured process to manage their portfolio of change.2
Even more organizations report that their course of action is to “do nothing” to mitigate
( 1) IBM’s Global CEO Study
the risks of change saturation.
Don’t join the “do nothing” crowd. PeopleFirm can provide much-needed visibility into
your current change portfolio and support the development of a change saturation risk
Your People = Your Success mitigation plan.

2. 1. Visualize Project View
Enterprise Change Heat Maps
your Barometer to Change
Dynamic, Data-Driven Views
Using PeopleFirm’s data-driven approach
to Enterprise Change Heat Maps, it’s
possible to gain insight into your change
portfolio. Not only can we provide you Organizational View
with a visual understanding of the volume
and scale of change, but we can also help
you identify opportunities to align the
work and mitigate the risks of collisions.
2. Mitigate
Proactively Manage your Change Portfolio to Mitigate Risks and
Optimize Investments
Our Enterprise Change Heat Maps provide an enterprise-wide view and understanding of
cumulative change impacts. With this understanding in hand, your team can then plan a course of action to make better-informed business
decisions related to initiative priorities, changes, or sequence, with the goal of proactively mitigating the risks of change saturation and
fatigue. PeopleFirm’s clearly defined mitigation model gives you the tools to evaluate alternative approaches and build strategies to ensure
that you deliver your goals while protecting your employees from a flood of change.
3. Build Capacity
Developing Organizational Change Capability is Critical to Weathering any Storm
While gaining visibility and proactively managing your change portfolio are vital to managing the risk of change saturation, building internal
change capability is critical to ensuring a holistic solution. Today’s leading organizations are recognizing the need to build internal change
capability as part of a long-term strategy for managing in an environment of continuous change. In partnership with leading global entities,
PeopleFirm has developed a proven model and tools to help you build a Change Capable Organization™. In short, our solution guides you
in designing your strategy for developing and implementing change-resilient processes and behaviors across your team.
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proven approach ensures change sticks.