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People	
  over	
  Process	
  
Applying	
  it	
  in	
  real	
  world	
  
so1ware	
  development?	
  
5462	
  
InfoQ.com: News & Community Site
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• Published in 4 languages (English, Chinese, Japanese and Brazilian
Portuguese)
• Post content from our QCon conferences
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Watch the video with slide
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http://www.infoq.com/presentations
/agile-lessons
Presented at QCon London
www.qconlondon.com
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide
Some	
  brief	
  context…	
  
Who	
  am	
  I?	
  
@glen_ford	
  
Some	
  more	
  context…	
  
So	
  why	
  this	
  talk?	
  
“Individuals	
  and	
  
Interac9ons	
  over	
  
Processes	
  and	
  Tools”	
  
So	
  how	
  do	
  we	
  apply	
  this?	
  
Star9ng	
  with	
  me…	
  
Story	
  #	
  1	
  
A	
  long	
  9me	
  ago,	
  
in	
  a	
  country	
  far	
  away…	
  	
  
Seriously	
  intense	
  
I	
  was	
  smug,	
  arrogant	
  
Start
Process
Decision
A B
Interrup9on	
  
you’re	
  an	
  arsehole.	
  
You	
  are	
  good	
  at	
  what	
  you	
  
do	
  but…	
  
Ouch.	
  
I	
  was	
  forced	
  to	
  look	
  in	
  a	
  mirror	
  
and	
  what	
  I	
  saw	
  was	
  ugly.	
  
All	
  change?	
  
Constantly	
  seek	
  feedback.	
  
Apply	
  this	
  feedback	
  to	
  yourself.	
  
It’s	
  just	
  how	
  we	
  do	
  it…	
  
Story	
  #	
  2	
  
Good	
  company	
  
Smart	
  people	
  
SCRUM	
  RITUALISTIC	
  
A	
  retrospec9ve…	
  
Issue	
  #	
  1	
  –	
  improve	
  our	
  es=ma=on!	
  
Planning…	
  
EsFmaFng.	
  	
  A	
  long	
  meeFng.	
  	
  
Really	
  long.	
  I	
  mean	
  Hours.	
  
Rinse	
  and	
  Repeat	
  
Whoa!	
  	
  Stop!!	
  
How	
  about	
  not	
  esFmaFng?	
  
Yikes,	
  too	
  radical,	
  ok.	
  
Instead,	
  let’s	
  Fmebox	
  
esFmaFon.	
  	
  You	
  have	
  an	
  hour,	
  
if	
  you	
  can’t	
  esFmate	
  it	
  in	
  that	
  
Fme,	
  it’s	
  not	
  in	
  the	
  sprint.	
  
Quality	
  interac9ons	
  
EsFmaFons	
  became	
  
discussions.	
  
Making	
  changes.	
  
Tricking	
  the	
  gyroscope.	
  
Constantly	
  look	
  for	
  
feedback	
  on	
  changes.	
  
The	
  mythical	
  10x	
  Team?	
  
Story	
  #	
  3	
  
Small	
  team.	
  Strong	
  team.	
  
By	
  rights	
  everyone	
  in	
  the	
  
team	
  should	
  be	
  a	
  team	
  lead.	
  
Sounds	
  great.	
  
Maybe.	
  
A	
  lot	
  of	
  years	
  of	
  
experience,	
  	
  
means	
  a	
  lot	
  of	
  “iner9a”	
  
The	
  situa9on	
  
Analysis	
  paralysis?	
  
Everyone	
  can	
  argue	
  mulFple	
  
points	
  of	
  view	
  effecFvely.	
  
How	
  to	
  lead	
  such	
  a	
  team?	
  
Vision?	
  
You	
  need	
  a	
  why.	
  
With	
  why,	
  you	
  can	
  guide	
  how.	
  
Applying	
  it	
  
	
  
Turning	
  it	
  around.	
  
Be	
  it	
  code,	
  architecture	
  	
  
or	
  process	
  
	
  
There	
  needs	
  to	
  be	
  a	
  why.	
  
Seek	
  to	
  understand	
  the	
  why.	
  
Process	
  is	
  not	
  
the	
  rule	
  of	
  law.	
  
Rather	
  it	
  is	
  a	
  set	
  of	
  concepts	
  
in	
  which	
  to	
  frame	
  the	
  
interac9on	
  between	
  
individuals	
  
in	
  order	
  to	
  facilitate	
  the	
  
efficient	
  genera9on	
  of	
  value.	
  
The	
  advantage	
  of	
  quality	
  
interac9ons	
  is	
  you	
  decrease	
  
the	
  reliance	
  on	
  process.	
  
Encourage	
  quality	
  
interacFons.	
  
Any	
  change	
  
starts	
  with	
  you.	
  
People	
  
Any	
  change	
  feeds	
  back	
  	
  
into	
  the	
  system	
  
InteracFons	
  
People	
  need	
  to	
  understand	
  
why	
  more	
  than	
  how.	
  
People	
  over	
  Process	
  
Thank	
  you	
  
5462	
  

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People over Process: Applying It in Real World Software Development