The document discusses the People Capability Maturity Model (PCMM) which provides a framework to help organizations improve their processes for managing their workforces. The PCMM has five levels of maturity: 1) Initial, 2) Managed, 3) Defined, 4) Predictable, and 5) Optimizing. Each level builds upon the previous one and represents increased process discipline, organizational competency, and continuous process improvement in human resource practices and workforce management. The PCMM is designed to help organizations address critical people issues, integrate workforce development with process improvement, and become an employer of choice.

1. PEOPLE CAPABILITY AND
MATURITY MODEL LEVELS
BY ,
K.VIJAY KUMAR REDDY
17R21E0050

2. CONTENTS:
1.Introduction
2.Steps of PCMM
3. Why do we need a PCMM
4. PCMM Levels
5. Maturity framework

3. INTRODUCTION
• The PCMM is a framework that help organization successfully address
their critical people issues.
• Based on the best current practices in fields such as human resources,
knowledge management, and organization development.
• PCMM guides organization in improving their processes for managing
and their workforces.

4. STEPS OF PCMM
Step1:Characterize the maturity of their workforce practices.
Step2: Set priorities for immediate action
step3:Integrate workforce development with process
improvement
step4:Become an employer of choice

5. WHY DO WE NEED A PCMM?
1. Employment security
2. Selective hiring of new personnel
3. Self-managed teams and decentralization of decision making
4. Comparatively high compensation contingent on organizational
performance
5. Extensive training
6. Reduced status distinctions and barriers and
7. Extensive sharing of financial and performance information.

6. People Capability Maturity Model
(PCMM) Levels
1. INITIAL
2. MANAGED
3. DEFINED
4. PREDICTABLE
5. OPTIMIZING

7. The Initial Maturity Level 1:
Organizations at the Initial Level typically exhibit four
characteristics:
1. Inconsistency in performing practices
2. Displacement of responsibility
3. Ritualistic practices and
4. An emotionally detached workforce.

8. The Managed Maturity Level 2:
Organizations at the Managed Level exhibit four
characteristics:
1. Better individual understanding
2. Better mangers understanding
3. Better relations
4. Better environment

9. The Defined Maturity Level 3:
• The primary objective of the Defined Level is to help an
organization gain a competitive advantage by developing the
various competencies.
• These workforce competencies represent the critical pillars
that support the strategic business plan.
• Their absence poses a severe risk to strategic business
objectives.

10. The Predictable Maturity Level 4:
• At the Predictable Level, the organization manages and
exploits the capability created by its framework of workforce
competencies.
• The organization is able to predict its capability for
performing work because it can quantify the capability of its
workforce.

11. The Optimizing Maturity Level 5:
• At the Optimizing Level, the entire organization is focused on
continual improvement.
• these improvements are made to the capability of individuals
and workgroups, to the performance of competency-based
processes, and to workforce practices and activities.

12. MATURITY FRAME WORK