الإدارة_الاستراتيجية_وأداء_الخدمة_العامة_رايز_أندروز_وآخرون.pdf

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Strategic Management and
Public Service Performance
RHYS ANDREWS
GEORGE A. BOYNE
JENNIFER LAW
RICHARD M. WALKER
©MACMILLAN PALGRAVE ~I J~
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"First published in English by Palgrave Macmillan, a division of Macmillan
Publishers Limited under the title Strategic Management and Public Service Performance
by Rhys Andrews, George Boyne, Jennifer Law and Richard Wal~er. This edition has
been translated and published under licence from Palgrave Macmillan. The authors have
asserted their right to be identified as the authors of this Work."

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0

Desarbo, W.S., Di Benedetto, C.A., Song, M. and Sinha,I. 2005. Revisiting the Miles
and Snow strategic framework: Uncovering interrelationships between strategic
Management Journal, 26, 47-74.
Doty, D. H., Glick, W. H., and Huber, G. P. 1993. <Fit, equifinality, and organizational
effectiveness: A test of two configurational theories>, Academy of management
Journal, 36, 1196-250.
Hambrick, D. C. 1983. <Some tests of the effectiveness and functional attributes of Miles
and Snow,s strategic types>, Academy of management Journal, 26, 5-26.
Miles, G., Snow, C. C., and sharfman, M. P. 1993. <Industry variety and performance>,
Strategic management Journal, 14, 163-77.
Miles, R. E. and Sow, C. C. 1978. Organizational Strategy, Structure, and Process. New
Yourk: McGraw-Hill.
Miles, R. E. and Snow, C. C. 1984. <Fit, failure, and the hall of fame>, California
Management Review 26, 10-28.
Olson, E. M., Slater, S. F. and Hult, G. T. M. 2005. <The performance implications of it
among business strategy, marketing orientation structure, and strategic behavior>,
Journal of Marketing, 69, 49-65.
Shortell, S. M. and Zajac, E. J. 1990. <Perceptual and archival measures of Miles and
Snow,s strategic types: a comprehensive assessment of reliability and validity>,
Academy ofManagement Journals, 33, 817-32.
Slater, S. F., Olson, E. M. and Hunt, G. T. M. 2006. <the moderating influence of strategic
orientation on the strategy formation capability-performance relationship>,Strategic
Management Journal, 27, 1221-31.
Zahra, S. A. and Pearce, J. A. 1990. <Research evidence on the Miles-Snow typology>,
Journal of Management, 16, 751-68.
Zajac, E. J. and Shortell, S. M. 1989. <Changing generic strategies-likelihood, direction,
and performance implications>, Strategic Management Journal, 10, 413-30.

~i.J.4j
.J) ~~.J iJ..
44<QJ
Preface and Acknowledgements
<Y~u~ ·"'~rl~i~~l~LJ:4JJJ.lul.A~lyt&SJ11~~
~ t~ r"· ··-CCA rl~~I J~ IJAtg Walker fiJJ Law j-IJ Boyne
The Fledgling ~~1 ~1 ~~~1 J..? l.!.U~J ,Walesj.L~ ~_,JI a.!· a~
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JJ~I ~L.u~I ~Best Value (~~1 ~I) J..? t~I l.J.A ~..J r..tuJI l.J.A
Economic and Social) ~?/IJ ~.lLAa'l'I '=.J~I ~ LJ.A ~1 LJ.A .l...1.......£l
~ 's·.!~ rU .i9 y~l 1.J.A ~ o.lJlyl uwl.:tJI uiJ Research Council (Es Re
~ ~...GJI ~J ~ly....._u,f'I ~ Llj...UI ul~ ul.S'J 'u~~l ".J.A ulJi
(Strategy and Service lmprovemet In Local Government) a .!.,,_t 1~.,WI
YJ Boyne 0--.J~J Andrews JJJ.J.._,,jf LJ...ci JS'~ c.!JJL...j, '-?i - ~ ~ ~IJ
r • •1 ~ r • • 0-4 'tJ~I J)t>. l.!.U~J ,~ ~ J~ 0-4 Walker Law >-5JJ
a_~~~ J~I LJ...cifiJJ 0---J~ ~J ,( • • •n-Cn°' ~J ~I ~.J-4-:')
Advanced Institute For .4.AWI a..o~ '=.J~I DJbf' r..1.4Ll1 ~I LJ.A ..)~4
Esrc/) ~J (( Management Research Public Service Research Fellowships
Grant331 -25 -0004 ~J ~I) o~~I ".J.A rLA)U ~..)<?JI ~I ".J.A Epsrc
.(and 331- 25- 0006
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International Soceity For Public Management Research and Public 4...-AWI
~~IJ u~ at ,,,t ...t u~ ~J ,Management Research Association
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o.;bf'~y~ l~~~l?.f~_?.~ ~I .i9~iJ'Y~I l~~d..>.J>b.ll
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Public Administration and Public d.AWI o.;bf'I ~J Research and Theory
J>b-0-4~1 ~ LlJ~~ .i!c.J:4WI ~ui ~MangementReview
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.On The Research Perspective of Miles and Snow
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Jennifer Law
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