pcFORMANCE provides various technical support and security services for businesses including on-site and remote support, data backup solutions, disaster recovery, and systems monitoring. Their services help dental offices optimize their computer systems and get the most from their dental applications. Customers praise pcFORMANCE for quickly resolving issues and improving how their systems run.

1. PREMIUM POPULAR PROFESSIONAL
IMMEDIATE REMOTE ON SITE DIAGNOSIS ON SITE
SOLUTIONS AND HOURLY SERVICE CONSULTATION
TECHNICAL SUPPORT   
DATA & NETWORK SECURITY  
BACKUP SOLUTIONS  
DISASTER RESTORATION  
SYSTEMS HEALTH SERVICES™ 
“Our office computer system is “Just wanted to say you did a “As a business man, I was in search of a
now working better than at any fantastic job on my computer. Why computer expert who is very knowledgeable
time since we started using a “Before pcFORMANCE, our pediatric
“Steve has impressed me the most don't you move into plumbing? If I and honest with fair prices. I believe that
computer system more than 15 offices were constantly experiencing
and without hesitation I would had a plumber as good as you, I'd be Steve has all those qualities and way of
years ago.” problems. Since Steve has upgraded
recommend him to any business or much better off.” practice.”
— and stabilized the computer systems
individual.” — —
Dr. Michael I. Cornfield they run great. What a relief - the staff
— Dr. Lynn Phillips Dr. Kourosh Modarress
Brea, California can finally work through the day.”
Dr. Kourosh Modarress Reinventures, LLC Sunset Dental Clinic
—
Sunset Dental Clinic Office Manager
pcFORMANCE’s Digital Dentistry® is unique among businesses because it requires a myriad of hardware devices to be tightly integrated with the traditional computer and software
setup. pcFORMANCE is a Dentrix Certified Integration Engineer (CIE) trained and certified by Dentrix to handle the specifics of a Dentrix office. We have access to the most up-to-
date information and tools to help you get the most from your dental applications.

2. DATA AND SYSTEMS
TECHNICAL NETWORK BACKUP DISASTER HEALTH
SUPPORT SECURITY SOLUTIONS RESTORATION SERVICES™
•Hourly Service Request - on site •Protects against current and •Image Based •Our on and off site backup •Workstation, Server and
and remote soltuions available to future viruses solutions are cost effective, Network Monitoring ensures
provide early detection •Secured and Encrypted completely automated, and your data is safe and stored
thorough to allow very fast properly
•Defends your personal
•Monthly Service Subscription - •Multiple Storage Options restorations
information with anti-spyware
actively monitor activity to ease technology •On Site* - portable drive for •Patch Management provides
in discovery and recovery offsite copy available •Complete image based system quick fixes to security breaches
•Provides real-time protection •Affordable initial hardware and backup of all files gets you back in and bugs while improving
•Monthly Managed Service - with automated computer scans set up operation within a couple of hours usability and performance
unlimited remote access to
network allows immediate •Open files (programs and
•Prevents unauthorized changes settings plus documents and •Active notifications of all errors or •Reporting allows all parties to
resolutions failures along with nightly track activity and operation
data)
•Off Site- autosendencrypted reporting helps detect problems
•Cleans browser history, cookies
•Additional service options*: backup to off site server early •Remote Access available for
and unnecessary files
•Website and Email Hosting •Enterprise grade system reviewing notes or patient charts
•Hosted Exchange •Total Disaster Recovery™ utilizes a after hours
•Provides customizable security •Open files back up using Shadow
•Managed Protection Gateway secure internet connection to
warnings Copy backup cirtical data for immediate •Asset Tracking keeps your
•Domain Registration and DNS
full system remote restore netework and data optimized for
Hosting •Includes updates and product •Auto Nightly Back Up with
support Success and Failure Notifications updates and usability
*Available as add-on service
•Fast Restore - ask about
our Total Disaster
Recovery™
At pcFORMANCE, we treat your systems like Just as important as making sure your technology is
they're our systems. If you have a problem, then we operating correctly is making sure your have the
have a problem. If you have an urgency, we have an correct technology for your business. It's not
urgency. We exist to keep our clients’ systems uncommon to see the correct technology under-
running well, and we take pride when they do. utilized and deployed incorrectly.
pcFORMANCE’s Digital Dentistry® is unique among businesses because it requires a myriad of hardware devices to be tightly integrated with the traditional computer and software
setup. pcFORMANCE is a Dentrix Certified Integration Engineer (CIE) trained and certified by Dentrix to handle the specifics of a Dentrix office. We have access to the most up-to-
date information and tools to help you get the most from your dental applications.