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Building a Product
Mindset in IT
Joey Jablonski
VP/Product @ Manifold
In Kind
Advocate
Sponsors
SUPPORTERS
© 2021 Manifold. All rights reserved. | 3
Joey Jablonski
VP/Product @ Manifold
Austin, TX
www.joeyjablonski.com
@jrjablo
jrjablo@gmail.com
Join our slack channel!
#pca26-orange-channel
© 2021 Manifold. All rights reserved. | 5
Technology Organizations are “Agile”
Product is what we build, agile is how we build it.
© 2021 Manifold. All rights reserved. | 6
Lets not forget who pays the bills…..
Technology must be the enabler, not the driver.
© 2021 Manifold. All rights reserved. | 7
What do we mean when we say “the business”?
- The team with the checkbook.
- Those closest to our revenue stream.
- Teams that understand the market and dynamics.
- Those that understand regulatory boundaries.
- Leadership that must accept risk.
For Product - They are the ones that we must build trust with through
innovation, balance & incremental successes.
As practitioners, how do we drive
change?
© 2021 Manifold. All rights reserved. | 9
Speak the language of product
● Embrace storyboards, avoid
backlogs
● Prioritize based on simplistic
measures that everyone can agree
on
● Product Manager, not Product
Owner
© 2021 Manifold. All rights reserved. | 10
Measure platform adoption
● Focus on measures of adoption, not
completion
● Measure use over time
● Change metrics as the platform matures
● Evangelize for everyone to act as a
change agent
© 2021 Manifold. All rights reserved. | 11
Validate your ideas & approaches
● Remember, your approach may be
new but the problem is not
● Use your network, use your vendors,
use other companies “like you”
● Use prototypes! Experiment!
© 2021 Manifold. All rights reserved. | 12
Embrace teams that must “approve”
● Partner early with Risk,
Compliance & InfoSec
● Leverage them as partners in the
process to prioritize & design
● Propose options that “the
business” is aware and
supportive of the risk
© 2021 Manifold. All rights reserved. | 13
Own corporate barriers
● Protect the engineers of the churn & uncertainty
of corporate planning cycles
● Use incremental wins to build trust with
corporate processes
● Work diligently to streamline communication
between corporate teams
● Own remediation of tech debt
© 2021 Manifold. All rights reserved. | 14
Effecting Change in Technology Organizations
● Speak the language of product
● Measure platform adoption
● Validate your ideas & approaches
● Embrace teams that must “approve”
● Own corporate barriers
Thank You!
www.joeyjablonski.com
@jrjablo
jrjablo@gmail.com
In Kind
Advocate
Sponsors
SUPPORTERS
© 2021 Manifold. All rights reserved. | 17
Building a Product Mindset in IT
Technology organizations continue to lag behind other critical business functions in moving to a
product-led mindset for defining high-value work. Many have made the jump too agile for
managing work, but still rely on outdated methods to prioritize and align with key corporate
initiatives. Joey will speak about tools and techniques to use when establishing a product
mindset within traditional IT organizations, how to educate business partners on partnering for
successful product definitions and what organizational structures best enable this shift. Come to
learn more about moving traditional IT organizations to product-led teams.

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PCA26 - Product Management in IT

  • 1. Building a Product Mindset in IT Joey Jablonski VP/Product @ Manifold
  • 3. © 2021 Manifold. All rights reserved. | 3 Joey Jablonski VP/Product @ Manifold Austin, TX www.joeyjablonski.com @jrjablo jrjablo@gmail.com
  • 4. Join our slack channel! #pca26-orange-channel
  • 5. © 2021 Manifold. All rights reserved. | 5 Technology Organizations are “Agile” Product is what we build, agile is how we build it.
  • 6. © 2021 Manifold. All rights reserved. | 6 Lets not forget who pays the bills….. Technology must be the enabler, not the driver.
  • 7. © 2021 Manifold. All rights reserved. | 7 What do we mean when we say “the business”? - The team with the checkbook. - Those closest to our revenue stream. - Teams that understand the market and dynamics. - Those that understand regulatory boundaries. - Leadership that must accept risk. For Product - They are the ones that we must build trust with through innovation, balance & incremental successes.
  • 8. As practitioners, how do we drive change?
  • 9. © 2021 Manifold. All rights reserved. | 9 Speak the language of product ● Embrace storyboards, avoid backlogs ● Prioritize based on simplistic measures that everyone can agree on ● Product Manager, not Product Owner
  • 10. © 2021 Manifold. All rights reserved. | 10 Measure platform adoption ● Focus on measures of adoption, not completion ● Measure use over time ● Change metrics as the platform matures ● Evangelize for everyone to act as a change agent
  • 11. © 2021 Manifold. All rights reserved. | 11 Validate your ideas & approaches ● Remember, your approach may be new but the problem is not ● Use your network, use your vendors, use other companies “like you” ● Use prototypes! Experiment!
  • 12. © 2021 Manifold. All rights reserved. | 12 Embrace teams that must “approve” ● Partner early with Risk, Compliance & InfoSec ● Leverage them as partners in the process to prioritize & design ● Propose options that “the business” is aware and supportive of the risk
  • 13. © 2021 Manifold. All rights reserved. | 13 Own corporate barriers ● Protect the engineers of the churn & uncertainty of corporate planning cycles ● Use incremental wins to build trust with corporate processes ● Work diligently to streamline communication between corporate teams ● Own remediation of tech debt
  • 14. © 2021 Manifold. All rights reserved. | 14 Effecting Change in Technology Organizations ● Speak the language of product ● Measure platform adoption ● Validate your ideas & approaches ● Embrace teams that must “approve” ● Own corporate barriers
  • 17. © 2021 Manifold. All rights reserved. | 17 Building a Product Mindset in IT Technology organizations continue to lag behind other critical business functions in moving to a product-led mindset for defining high-value work. Many have made the jump too agile for managing work, but still rely on outdated methods to prioritize and align with key corporate initiatives. Joey will speak about tools and techniques to use when establishing a product mindset within traditional IT organizations, how to educate business partners on partnering for successful product definitions and what organizational structures best enable this shift. Come to learn more about moving traditional IT organizations to product-led teams.