This document discusses inquiry letters and provides examples. It defines inquiry letters as letters written by potential buyers to request information from sellers, such as price lists, catalogs, samples or terms of sale. The document notes that inquiries can be unsolicited, initiated by the buyer, or solicited in response to seller advertising. Effective inquiry letters are straightforward, courteous, positive, brief, complete and correct. The document provides examples of an unsolicited inquiry letter requesting a catalog and price list, and the seller's response providing the requested information and encouraging a trial order.

1. Presented By:
Payal Kyada
Submitted To:
Miss. Veena Bhalala
Enroll. No: 167600585018
March 11, 2017 1Payal Kyada

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3.  As Gartside said: “An inquiry
letter asks information like
catalogue, quotation, sample,
cost of a product from a seller in
a concise and clear way.”
March 11, 2017 3Payal Kyada

4.  when a buyer wishes to get some
information about the quantity, price,
quality and availability of goods or about
the terms of sale, he writes a letter to the
seller known to be inquiry letter. Here
you can get definition, forms and content
of inquiry letter.
March 11, 2017 4Payal Kyada

5.  Solicited Inquiry: An inquiry made in
response to the seller’s advertisement and
publicity.
 Unsolicited Inquiry: An inquiry made at the
buyer’s own initiative.
 Inquiry for favor: An inquiry about some other
information which may be about some special
price or some favorable terms.
March 11, 2017 5Payal Kyada

6.  Routine inquiry: An inquiry made by an
old buyer in the usual course of business
so, A letter of inquiry which asks
valuable information from seller or
producer should be:
 Straightforward and courteous
 Positive and confident in tone
 Brief, complete and correct.
March 11, 2017 6Payal Kyada

7. (A) Unsolicited enquiry:
An unsolicited enquiry letter is written by a
potential buyer interested in the best bargain.
He does it at his own initiative and
convenience. He writes to firms that sell the
kind of product he requires or provides the
kind of service he needs, trying to elicit
information on price / costs, quality,
availability and other terms of sale.
March 11, 2017 7Payal Kyada

8. (b) A solicited enquiry :
A solicited enquiry is in response to an
advertisement / sales letter of a seller. Already
the buyer has some information on the
product or service. He requires further details.
It is not as lengthy as an unsolicited enquiry.
The questions relate to particular areas of a
sale / service. A solicited enquiry may ask for
a brochure / bulletin / catalogue or for a
clarification of the items mentioned in them.
March 11, 2017 8Payal Kyada

9. Sender’s Add: (Form:)
______________ (Your name)
______________ (Your address)
__________________
Date __________ (date of writing letter)
To,
__________ (employee’s name)
__________ (employee’s address)
__________
__________
March 11, 2017 9Payal Kyada

10. Date __________ (date of writing letter)
Dear Mr. /Ms_________,
_____________________________________
____________________________________________
____________________________________________
____________________________________________
Yours Sincerely,
______________ (Your name)
March 11, 2017 10Payal Kyada

11.  When you write a routine letter of inquiry, you
can follow these guidelines:
 Write clearly and precisely what you want — a
catalogue, price list, quotation, sample, general
information, etc.
 Do not mention the price limit at which you want
to buy a particular product. If you do so, the
supplier may raise the quotation to the limit you
state.
 Try to keep your inquiry clear and concise as far
as possible.
March 11, 2017 11Payal Kyada

12. Myako Departmental Store
305 Youngman Road
Ottawa, Ontario
(301) 321-5845
info@miyako.com
20 August, 2014
Reliance Electric Company
579 Lake Center Drive
Upper Marlboro, MD 20773
March 11, 2017 12Payal Kyada

13. Dear Sir/Madam
I have a large departmental store in
Ottawa and I am interested in the electric hair
dryers you have advertised in the Daily Mirror.
Please send me a copy of your illustrated
catalogue and price list. As I need this product
urgently, I would appreciate for an early reply.
Thank you.
Yours sincerely,
William Smith
Purchase Manager
March 11, 2017 13Payal Kyada

14. Reliance Electric Company
579 Lake Center Drive
Upper Marlboro, MD 20773
Phone: (301) 321-5248
E-mail: info@reliance.com
21 August, 2014
Myako Departmental Store
305 Youngman Road
Ottawa, Ontario
March 11, 2017 14Payal Kyada

15. Dear Mr. William
Thank you for your letter inquiring about
electric hair dryers. I am happy to enclose a
copy of our latest illustrated catalogue and
price list.
You may have shown your interest in our
latest electric hair dryer, the RX55 model. This
specially designed model is easier to use and
gives more comfort than earlier models. You
will find detailed information of our terms in
the price list page of the catalogue.
March 11, 2017 15Payal Kyada

16. Your consideration to place a trial order
to test the efficiency of the product would be
highly appreciated. We assure you of our best
services and shall deliver the products within a
fortnight of the receipt of your order.
If you have any question please contact me
on 2356987.
Thank You.
Yours sincerely
Jennifer Gomez
Sales Manager
March 11, 2017 16Payal Kyada

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