Patrick Wong is a skilled desktop engineer with experience supporting large enterprise desktop environments. He has over 10 years of experience in tier 2 technical support roles, where he standardized desktop images using tools like MDT 2012 and deployed applications via BigFix. Some of his responsibilities include desktop administration, software packaging, troubleshooting support issues for over 5,000 endpoints, and leading enterprise computer migration projects. He has created several GUI tools to automate tasks and make systems easier for users to manage.