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Research for
patient-centered care
                              Victor M. Montori, MD, MSc
                                    Professor of Medicine
Director, Healthcare Delivery Research HEDER Program
                                              Mayo Clinic
Disclosures
  No financial conflicts
No off-label use mentions
The needs of the patient come first




  Healthcare professionals defined what patients
needed, how to meet those needs, and if and when
                needs were met.
Changes
Changes
Technology
Changes
Technology
Information
Changes
Technology
Information
   Disease
Changes
Technology
Information
   Disease
     Health
Changes
Technology
Information
   Disease
     Health
Economics
Changes
Technology
Information
   Disease
     Health
Economics
Changes
Technology
Information
   Disease
     Health
Economics
Changes
Technology arms race
Information
   Disease
     Health
Economics
Changes
Technology arms race
Information
   Disease
     Health
Economics
Changes
Technology arms race
Information without value
   Disease
     Health
Economics
Changes
Technology arms race
Information without value
   Disease
     Health
Economics
Changes
Technology arms race
Information without value
   Disease mongering
     Health
Economics
Changes
Technology arms race
Information without value
   Disease mongering
     Health
Economics
Changes
Technology arms race
Information without value
   Disease mongering
     Health
Economics
Changes
Technology    arms race
Information   without value
   Disease    mongering
     Health   as morality
Economics
Increase Patient Volume by Focusing on Prevention,
                              Early Detection, and Wellness
                              Increasing amount of dollars, especially super-

Changes
                              profitable self-pay dollars, are being spent on
                              Prevention, Early Detection, and Wellness. This is
                              profitable business immediately and very profitable
                              downstream when risks are detected. If you market to
Technology    arms race       Early Detection, Prevention and Wellness you make
                              lots of money today – while actually helping people.
Information   without value   You make even more money downstream from the risks
                              you detect. It is a Win – Win – Win.
   Disease    mongering
     Health   as morality
Economics
Increase Patient Volume by Focusing on Prevention,
                              Early Detection, and Wellness
                              Increasing amount of dollars, especially super-

Changes
                              profitable self-pay dollars, are being spent on
                              Prevention, Early Detection, and Wellness. This is
                              profitable business immediately and very profitable
                              downstream when risks are detected. If you market to
Technology    arms race       Early Detection, Prevention and Wellness you make
                              lots of money today – while actually helping people.
Information   without value   You make even more money downstream from the risks
                              you detect. It is a Win – Win – Win.
   Disease    mongering
     Health   as morality
Economics     of profit
What are this
 patient’s
  needs?
What are this    How would this
 patient’s      patient want those
  needs?           needs met?
The needs and wants of the informed
patient come first

What are this        How would this
 patient’s          patient want those
  needs?               needs met?
The needs and wants of the informed
patient come first

What are this        How would this
 patient’s          patient want those
  needs?               needs met?
Healthcare delivery research must assess
how well we meet patient needs and wants
Healthcare delivery research must assess
how well we meet patient needs and wants

   Delivered
     timely
   equitable
   effective
    efficient
      safe
Healthcare delivery research must assess
how well we meet patient needs and wants

   Delivered              Experienced
     timely               transparent
   equitable             individualized
   effective               respectful
    efficient                dignity
      safe                   choice
Encounter Research
Evidence requirements

Addresses patient needs in useful way:
            Minimal error
               Directly
 Interventions promote patient goals
Outcomes reflect patient perspective
Answer questions with minimal error


                Bias
            Reporting bias
                Spin
           Publication bias
                Fraud
Comparative effectiveness?




         Karanikolas P et al. J Clin Epidemiol 2009; 62: 479-84
Outcomes reflect patient perspective
               Text




     20%diabetes trials in 2003
               measured
      patient important outcomes




                         Montori et al. Diabetes Care 2006
18%
             diabetes trials in future
                   will measure
patient important outcomes as primary endpoints



                8%
    measured QoL, pain, functional capacity

                                   Gandhi et al. JAMA 2008
HbA1c
Quality of care


HbA1c
Quality of care

Clinical
inertia    HbA1c
Quality of care

Clinical
inertia    HbA1c
            Report card
Quality of care

Clinical                     Technical
inertia    HbA1c             decisions

            Report card
Live longer
           Feel better
Live unhindered by complications
Healthcare delivery research must assess
how well we meet patient needs and wants


   Delivered              Experienced
     timely               transparent
   equitable             individualized
   effective               respectful
    efficient                dignity
      safe                   choice
Hess E et al. In preparation
205 patients
58 vs. 77% admitted for urgent stress testing
        74 vs. 90% fewer stress tests
  61 vs. 40% increase satisfaction with DM




                             Hess E et al. In preparation
!The research we do today will determine the type of medical
  and surgical practice we carry on at the clinic tomorrow."
                              - William J. Mayo, MD




                                                 © 2007 Mayo Foundation for Medical Education and Research. All rights reserved.
Patient-centered healthcare delivery research
must assess how well we meet patient needs
                 and wants
Patient-centered healthcare delivery research
must assess how well we meet patient needs
                 and wants
     Delivered
       timely
     equitable
     effective
      efficient
        safe
Patient-centered healthcare delivery research
must assess how well we meet patient needs
                 and wants
     Delivered               Experienced
       timely                transparent
     equitable              individualized
     effective                respectful
      efficient                 dignity
        safe                    choice
Patient-centered healthcare delivery research
    must assess how well we meet patient needs
                     and wants
         Delivered                 Experienced
           timely                  transparent
         equitable                individualized
         effective                  respectful
          efficient                   dignity
            safe                      choice

 Practical studies with minimal bias and error, directly
  addressing the relative impact on patient-important
outcomes of interventions that seek to meet the needs
           and wants of the informed patient.
Can the conduct of patient-centered research
 help us stop the corruption of healthcare?
Can the conduct of patient-centered research
 help us stop the corruption of healthcare?
montori.victor@mayo.edu
http://kerunit.e-bm.org
http://kercards.e-bm.info
http://shareddecisions.mayoclinic.org
@vmontori

http://minimallydisruptivemedicine.org

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