This document provides information about a one-day patient safety workshop. The workshop aims to provide insight into patient safety concepts and strategies for cultivating a culture of patient safety. Attendees will learn about common medical errors and how to identify, report, and prevent recurrences. They will also gain an understanding of system priorities and practices that can improve patient safety. The target audience includes healthcare leaders, quality professionals, and clinical staff who want to enhance patient safety and outcomes at their organizations.
NuLife Virtual revolutionizes the treatment of behavioral health conditions with our customer-focused, community-driven healthcare platform by modernizing how treatment is delivered and long-term health is managed. NuLife provides recovery professionals continuous innovation via tools to expand their reach, foster active engagement and improve outcomes for people in and seeking recovery. The NuLife platform provides an affordable, stigma-free environment to positively impact the lives of both members and their families affected by substance use and mental health challenges.
Hear firsthand from Healthcare Improvement Scotland and one of their teams that participated in the U.K. Health Foundation collaborative about their experience in applying the Vincent Framework at the frontline. The related challenges and benefits and how it has impacted their work.
Presentation by Alan Dubovsky, Chief Patient Experience Officer, Cedars Sinai Medical Center, about their Patient Experience Program. Begins with a review of patient satisfaction scores, clinical performance initiatives, medical outcomes, ongoing research, academic programs, and national awards. Next is a timeline of activites, from building the PX Infrastructure, PX Improvement Projects, Launching PX Skill Building Programs and introducing PX Innovation. Includes details about the Primary functions of the office of Patient Experience:
The measurement, reporting, and analysis of all Patient Feedback and the coordination and implementation of all Patient Experience improvement efforts across the health system. The patient voice is captured through Solicited Feedback, Patient & Family Advisor Programs and Verbatim Feedback. Presentation finishes with a discussion about the Future Of Patient Feedback. Some of those areas: Using patient segmentation to group patients into distinct segments, Asking patients unique questions to understand their primary concerns, Asking planned admissions who helped set their expectations?
Asking new patients what was their prior perception compared to reality?
NuLife Virtual revolutionizes the treatment of behavioral health conditions with our customer-focused, community-driven healthcare platform by modernizing how treatment is delivered and long-term health is managed. NuLife provides recovery professionals continuous innovation via tools to expand their reach, foster active engagement and improve outcomes for people in and seeking recovery. The NuLife platform provides an affordable, stigma-free environment to positively impact the lives of both members and their families affected by substance use and mental health challenges.
Hear firsthand from Healthcare Improvement Scotland and one of their teams that participated in the U.K. Health Foundation collaborative about their experience in applying the Vincent Framework at the frontline. The related challenges and benefits and how it has impacted their work.
Presentation by Alan Dubovsky, Chief Patient Experience Officer, Cedars Sinai Medical Center, about their Patient Experience Program. Begins with a review of patient satisfaction scores, clinical performance initiatives, medical outcomes, ongoing research, academic programs, and national awards. Next is a timeline of activites, from building the PX Infrastructure, PX Improvement Projects, Launching PX Skill Building Programs and introducing PX Innovation. Includes details about the Primary functions of the office of Patient Experience:
The measurement, reporting, and analysis of all Patient Feedback and the coordination and implementation of all Patient Experience improvement efforts across the health system. The patient voice is captured through Solicited Feedback, Patient & Family Advisor Programs and Verbatim Feedback. Presentation finishes with a discussion about the Future Of Patient Feedback. Some of those areas: Using patient segmentation to group patients into distinct segments, Asking patients unique questions to understand their primary concerns, Asking planned admissions who helped set their expectations?
Asking new patients what was their prior perception compared to reality?
This resource summarizes the eight recommendations outlined in the Institute of Medicine's a new consensus study entitled, Improving Diagnosis in Health Care. The recommendations are aimed at making diagnoses more accurate, reliable, efficient, and safe. This work is a continuation of the IOM’s Quality Chasm series.
The patient experience describes an individual's experience of illness/injury and how healthcare treats them. Good patient experience is very helpful for healthcare industry. Many hospitals and clinics use patient experience surveys to identify where they stand in the term of Patient Experience.
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Patient Experience Measures: Past and FutureBivarus
What is the value of measuring the patient experience? Kevin Schulman, MD shares data on why measuring the patient experience is important in today's changing healthcare environment.
mHealth Israel_Stacy Hurt_Patient Centricity and Other MythsLevi Shapiro
"Patient centricity and other myths" lecture by Patient Consultant, Healthcare Advocate, Survivorship Activist and HIMSS Digital Influencer, Stacy Hurt. Defines the key roles played by patients, employees, providers and health systems, and serving patients that do not have a Primary Care Physician or Primary Care Provider. In that context, there is much that digital tools can do to address patient experience. Stacy advocates a path toward Value Based Care, including accessibility, affordability, inclusivity and patient first mentality. All of this has been accelerated by a turn to Post CoVID healthcare consumerism that places patients first. Stacy finishes with a call to action: build systems from the patient up; Data transparency; Equal say with stakenolders; Compensation for patient time and expertise.
Patient Satisfaction : The Indispensable OutcomeCare Analytics
As we move into the future, the measurement of patient satisfaction is becoming less of a luxury and more of a necessity for medical groups and facilities. It is increasingly important that a patient-satisfaction program be done well, using sound protocol and methods.
Survey findings can also be used for accreditation and marketing. In this era of increasing competition and high patient demand for health care excellence, medical groups and skilled nursing facilities cannot afford to forgo the insights they can derive from patient-satisfaction surveys.
Astute Doctor is a company focused on improving the disconnect between physicians and their patients. Astute Doctor's online platform offers physician efficiency and interpersonal skills training. Key benefits are improved patient experience, better quality patient care, reduced healthcare expenditure and reduced risk of malpractice litigation.
Nursing home self assessment surveys and patient satisfactionCare Analytics
Care Analytics assessments are important because they give you a realistic view of what is happening in the day-to-day practice of your facility. They help you sort out problems that need considerable work from issues that appear to be working reasonably well and perhaps need only staff reminders to be on
track. Unlike surveys in which you try to put your best foot forward, this is a survey that requires you to look at both feet honestly and constructively.
Team based care model for better productivityJessica Parker
In an old-fashioned practice model, the physician is solely responsible for most, if not all of the work undertaking of his facility, which also involves charge entry, to medical billing and coding till the time of claims reimbursements.
HXR 2016: Improving Insurance Member Experiences -Janna Kimel, CambiaHxRefactored
This section of the agenda will feature leaders in innovation, customer experience, and design within the health insurance space. Each panelist will present the current state of experience at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.
5 Ways Healthcare Organizations Can Promote Patient SafetyAKW Medical
Patients and healthcare professionals can work together to improve patient safety to ensure a higher quality of care, reduce medical errors, and refocus on supporting good health and well-being.
This resource summarizes the eight recommendations outlined in the Institute of Medicine's a new consensus study entitled, Improving Diagnosis in Health Care. The recommendations are aimed at making diagnoses more accurate, reliable, efficient, and safe. This work is a continuation of the IOM’s Quality Chasm series.
The patient experience describes an individual's experience of illness/injury and how healthcare treats them. Good patient experience is very helpful for healthcare industry. Many hospitals and clinics use patient experience surveys to identify where they stand in the term of Patient Experience.
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Patient Experience Measures: Past and FutureBivarus
What is the value of measuring the patient experience? Kevin Schulman, MD shares data on why measuring the patient experience is important in today's changing healthcare environment.
mHealth Israel_Stacy Hurt_Patient Centricity and Other MythsLevi Shapiro
"Patient centricity and other myths" lecture by Patient Consultant, Healthcare Advocate, Survivorship Activist and HIMSS Digital Influencer, Stacy Hurt. Defines the key roles played by patients, employees, providers and health systems, and serving patients that do not have a Primary Care Physician or Primary Care Provider. In that context, there is much that digital tools can do to address patient experience. Stacy advocates a path toward Value Based Care, including accessibility, affordability, inclusivity and patient first mentality. All of this has been accelerated by a turn to Post CoVID healthcare consumerism that places patients first. Stacy finishes with a call to action: build systems from the patient up; Data transparency; Equal say with stakenolders; Compensation for patient time and expertise.
Patient Satisfaction : The Indispensable OutcomeCare Analytics
As we move into the future, the measurement of patient satisfaction is becoming less of a luxury and more of a necessity for medical groups and facilities. It is increasingly important that a patient-satisfaction program be done well, using sound protocol and methods.
Survey findings can also be used for accreditation and marketing. In this era of increasing competition and high patient demand for health care excellence, medical groups and skilled nursing facilities cannot afford to forgo the insights they can derive from patient-satisfaction surveys.
Astute Doctor is a company focused on improving the disconnect between physicians and their patients. Astute Doctor's online platform offers physician efficiency and interpersonal skills training. Key benefits are improved patient experience, better quality patient care, reduced healthcare expenditure and reduced risk of malpractice litigation.
Nursing home self assessment surveys and patient satisfactionCare Analytics
Care Analytics assessments are important because they give you a realistic view of what is happening in the day-to-day practice of your facility. They help you sort out problems that need considerable work from issues that appear to be working reasonably well and perhaps need only staff reminders to be on
track. Unlike surveys in which you try to put your best foot forward, this is a survey that requires you to look at both feet honestly and constructively.
Team based care model for better productivityJessica Parker
In an old-fashioned practice model, the physician is solely responsible for most, if not all of the work undertaking of his facility, which also involves charge entry, to medical billing and coding till the time of claims reimbursements.
HXR 2016: Improving Insurance Member Experiences -Janna Kimel, CambiaHxRefactored
This section of the agenda will feature leaders in innovation, customer experience, and design within the health insurance space. Each panelist will present the current state of experience at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.
5 Ways Healthcare Organizations Can Promote Patient SafetyAKW Medical
Patients and healthcare professionals can work together to improve patient safety to ensure a higher quality of care, reduce medical errors, and refocus on supporting good health and well-being.
Simple and Safe Approaches Towards Patient SafetyEhi Iden
A conference presentation on simple approaches and steps in achieving and managing patient safety in health. It talks about team approach, mutual support, just system, leadership commitment, complications of blame game and case study of the popular Kimberly Hiatt story.
10Patient Safety Culture in hospitals.Student’s NameCoBenitoSumpter862
10
Patient Safety Culture in hospitals.
Student’s Name
Course
Instructor’s name.
Institutional Affiliation
September 24, 2021.
Patient Safety Culture in hospitals.
Introduction.
Patient safety is an issue of global public health concern. It refers to preventing patients from harm by implementing a care system that contains errors and learns from medical errors to build a safety culture involving healthcare workers, patients, and healthcare organizations. The safety of patients is critical in care quality. Many patients worldwide have suffered injuries, disabilities, and death due to medical errors or unsafe care. Patient safety culture can be defined as healthcare organizations' values about what is essential and how to operate to protect patients. To achieve a safe culture, organizations and their members must understand the values, norms, and beliefs about essential and attitudes and behaviors related to patient safety (Ali et al., 2018).
To achieve a culture of safety, organizations should emphasize addressing disparities in the quality of care because the current challenges may worsen the efforts to narrow the gap. The key issues in establishing and providing accessible, responsive, and effective health systems are quality and safety. Poor quality and unsafe patient care increase mortality and morbidity rates throughout the world. About 75% of the healthcare delivery gaps are preventable, and approximately 10% of inpatient admission result from preventable patient harm (Amiri et al., 2018).
Patient safety cultures with strong collaboration and leadership drive and prioritize safety (Wu et al., 2019). Strong leadership and commitment from manger are essential because their attitudes and actions influence the wider workforce's behaviors, perceptions, and attitudes. The other important aspects of patient safety culture include; effective communication, mutual trust, shared views on the importance of patient safety, engaging the healthcare workforce, acknowledging mistakes, and having a system that recognizes, responds, and gives feedback on adverse events (Alquwez et al., 2018). Patient safety culture is influenced by burnouts, hospital characteristics, communication, position, work area, commitment to the patient safety program, leadership, and patient safety resources and management.
Thesis statement.
Patient safety culture focuses on safety in health care by emphasizing the prevention, reporting, and investigation of medical errors that may cause patients' adverse effects, thus reducing harm by implementing necessary measures. Several factors are affecting the culture of patient safety in hospitals. This paper highlights patient safety culture and the factors affecting patient safety culture in public hospitals.
Body.
Patient safety culture encompasses shared values and beliefs about healthcare delivery system, training and education of healthcare workers on patient safety culture, commitment from leaders and managers, ope ...
10Patient Safety Culture in hospitals.Student’s NameCoSantosConleyha
10
Patient Safety Culture in hospitals.
Student’s Name
Course
Instructor’s name.
Institutional Affiliation
September 24, 2021.
Patient Safety Culture in hospitals.
Introduction.
Patient safety is an issue of global public health concern. It refers to preventing patients from harm by implementing a care system that contains errors and learns from medical errors to build a safety culture involving healthcare workers, patients, and healthcare organizations. The safety of patients is critical in care quality. Many patients worldwide have suffered injuries, disabilities, and death due to medical errors or unsafe care. Patient safety culture can be defined as healthcare organizations' values about what is essential and how to operate to protect patients. To achieve a safe culture, organizations and their members must understand the values, norms, and beliefs about essential and attitudes and behaviors related to patient safety (Ali et al., 2018).
To achieve a culture of safety, organizations should emphasize addressing disparities in the quality of care because the current challenges may worsen the efforts to narrow the gap. The key issues in establishing and providing accessible, responsive, and effective health systems are quality and safety. Poor quality and unsafe patient care increase mortality and morbidity rates throughout the world. About 75% of the healthcare delivery gaps are preventable, and approximately 10% of inpatient admission result from preventable patient harm (Amiri et al., 2018).
Patient safety cultures with strong collaboration and leadership drive and prioritize safety (Wu et al., 2019). Strong leadership and commitment from manger are essential because their attitudes and actions influence the wider workforce's behaviors, perceptions, and attitudes. The other important aspects of patient safety culture include; effective communication, mutual trust, shared views on the importance of patient safety, engaging the healthcare workforce, acknowledging mistakes, and having a system that recognizes, responds, and gives feedback on adverse events (Alquwez et al., 2018). Patient safety culture is influenced by burnouts, hospital characteristics, communication, position, work area, commitment to the patient safety program, leadership, and patient safety resources and management.
Thesis statement.
Patient safety culture focuses on safety in health care by emphasizing the prevention, reporting, and investigation of medical errors that may cause patients' adverse effects, thus reducing harm by implementing necessary measures. Several factors are affecting the culture of patient safety in hospitals. This paper highlights patient safety culture and the factors affecting patient safety culture in public hospitals.
Body.
Patient safety culture encompasses shared values and beliefs about healthcare delivery system, training and education of healthcare workers on patient safety culture, commitment from leaders and managers, ope ...
patient safety and staff Management system ppt.pptxanjalatchi
Patient Safety is a health care discipline that emerged with the evolving complexity in health care systems and the resulting rise of patient harm in health care facilities. It aims to prevent and reduce risks, errors and harm that occur to patients during provision of health care.
patient safety and staff Management system ppt.pptxanjalatchi
What is Patient Safety? Patient Safety is a health care discipline that emerged with the evolving complexity in health care systems and the resulting rise of patient harm in health care facilities. It aims to prevent and reduce risks, errors and harm that occur to patients during provision of health care.
Quality and safety, Vision 2025, Specific challenges of Nursing on quality, Quality improvement division, Fish bone technique,QI model, PDCA, Role of Nurse, Empowerment, Nursing positioning and policies,
Similar to Patient Safety One-Day Workshop Brochur (20)
1. How familiar are you with the concept of patient safety? Hundreds of thousands of patients
are harmed or die each year due to unsafe practices in healthcare organization.
Understanding the magnitude of the problem in any healthcare facility is the first step
towards improving patient safety and saving patient life. This One-Day Patient Safety
Workshop is tailored to provide positive insight on Patient safety and the essential practices
to cultivate patient safety culture in the healthcare organization.
Provide knowledge, enhance skills and motivate participant towards patient safety and
continuous quality practices.
At the end of this workshop, participants will be able to:
Gain insight on the patient safety concepts and problem weight
Identify the main types and common places of medical errors
Identify the main strategies to cultivate patient safety culture
Recognize the system priorities that contribute to patient safety
Learn step-by-step how to manage a medical error and report it
Learn how to identify root cause of a medical error and how to prevent its recurrence
Motivate their colleagues to foster a patient safety culture
This activity is positively designated for the following staff:
Healthcare organization leaders, directors and managers
Quality leaders
Accreditation Coordinators
Patient safety officers
Infection Control officers
Doctors, Surgeons, nurses, pharmacists and laboratory staff
Community group interested in patient safety practices
Learning Objectives
Who should attend this workshop?
Aim of Workshop
Patient Safety Workshop
2. By attending this workshop both organization and participant will gain the
following values:
Gaining Value for Healthcare Organization
Positive Reputation
Patient Trust
Client satisfaction
Improve patient safety practices
Avoid preventable claim
Gaining Value for participants
Be a quality champion
Do no harm
Saving lives
Practice with self confidence
Avoid preventable error
8:00 – 8:15 Welcome and Registration
8:15 – 9:30 Introduction to Patient Safety
Exercise: Talk about Patient Safety Issue you
have experienced
9:30 – 10:30 Patient Safety Culture
Exercise: Tell us about your own organization
culture
10:30 – 11:00 Break
Breakfast Break
11:00 – 12:00 System Priorities contributing to Patient
Safety
The Required Organizational Practices
The International patient Safety goals
12:00 – 13:30 Medical Error Case Study
How to report a medical error
How to identify root cause of a medical error
How to prevent recurrence of medical error
13:30 -13:45 Wrap up, feedback and receive Certificate
Why should I attend this workshop?
Presenter
Dr. Abdalla Ibrahim
Certified Accreditation Specialist
Certified Healthcare Surveyor by
Accreditation Canada International
(ACI)
Date:
Time:
Avenue:
Tel: +973 390 428 59
Fax:
Email: abdallaibrahim@hotmail.com