The document provides a summary of Patricia Pezzi's experience as a database engineer and manager, including over 30 years of experience managing teams supporting various database technologies. She has held leadership roles overseeing database administration, performance, security, and disaster recovery.
1. Patricia Pezzi
(Cell) 732-637-2024
ppezzi6@gmail.com
SUMMARY: Diversified experience from technical to various levels of management.
Proficient at building effective teams, troubleshooting, support, project planning and
execution.
EXPERIENCE:
Benjamin Moore & Co. Flanders, New Jersey
Lead Database Engineer February 2015 – present
Manage Outsource for Database Administration – SQL Server and Oracle
Databases.
Creation, Test and Document of all Procedures that are requested by change
request to the Outsource.
Setup and creation of PowerShell scripts to produce reports on Database
Servers to keep better control of the environment.
Diagnosed and resolved all issues on Manufacturing Servers.
Migration of Database Servers from Flanders, New Jersey to Arlington, Texas.
Monitor Manufacturing Sites for better performance.
CBS Corporation New York, New York
Principal DBA June 2014 – September 2014
Coordination of Data Center Migration from Brooklyn to New Jersey Data Center.
Migration of 159 SQL Servers, 52 Oracle and 6 Sybase Database servers.
SOX Database Reporting, Analysis and Consultation with Auditors.
Database Sizing Report provided to Finance for bill back to the Business Units.
SQL Server Enterprise Agreement True Up with Microsoft utilizing Maptool.
Senior Manager Database Administration April 2012 – June 2014
Responsible for Oracle 9i, 10g, 11g, E-Business Suite 11.5.1, 12.1.3, SQL Server 2000,
2005, 2008, 2008R2, 2012 and Sybase 12.0, 12.5.1, 15.0.2 and Sybase IQ 12.7
Management of 5 Oracle DBAs, 4 SQL Server DBAs and 2 Sybase DBAs
Management of approximately 500 Servers utilizing 100 terabytes of data storage
On Call 24x7x365 Rotation Schedule
Coordination and implementation of project plans
Management of Resources – on call, vacation, resource allocation for projects, classes
Geo-Diverse High Availability
Disaster Recovery
Good understanding of the business, incorporate the ITIL process and adhere to
customer’s SLA’s.
Maintain relationships with our application owners.
Database Sizes Metrics
SOX Quarterly Reporting on designated SOX servers. Define SOX Governance
Procedures, Creation of reports, quarterly process and analysis.
Management of Change Requests and Service Now Tickets
Employee Performance Evaluations
Consultants and other resources: manages tasks, workloads, tracks hours and overtime.
Manage off-hour support requirements (i.e. patching, maintenances, emergencies, etc.).
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Experience managing technology professionals in a multi-facility environment.
Provided Customer Relationship Management across Business Units throughout the
Enterprise.
Managed Vendor License Agreements.
Created and Coordinated Evaluation Plans for Vendor Product Proof of Concept.
Manager Database Administration March 2000 – April 2012
Built the team from 0 to 5 Oracle DBAs, 3 SQL Server DBAs, 1 Sybase DBA
Management of servers grew to approximately 400 Servers utilizing 75 terabytes of data
storage from approximately 150 servers utilizing 10 terabytes of storage in 2007.
Provide Business Case and Power Points for Budget Approvals.
Disaster Recovery – 1 time per year for designated applications.
Management of Resources to cover On Call and Projects.
On Call 24x7x365 Schedule
Database Sizing Metrics
Oracle E-Business, Sybase IQ (12.7) in addition to Oracle, Sybase (12.0, 12.5.1,
15.0.2) and SQL Server (7, 2000, 2005, 2008, 2008R2)
Management of Service Now tickets to insure they are being resolved in a timely
manner.
Manage the workload and priorities of the DBA team which is responsible of supporting
Back office database systems 24x7 basis that are running Oracle, SQL Server, Sybase,
Sybase IQ databases and applications.
Understand customer needs and priorities and coordinate Database Operations
deliverables with them.
Conduct 6-month goal review and Annual Employee Performance evaluations.
Demonstrates excellent communication, organizational and follow up skills.
Strong people skills, including the ability to interact with customers, IS&T personnel, and
management conveying technical information in an understandable manner to
nontechnical personnel.
Results oriented team player, who leads by example, holds self-accountable for
performance, takes absolute ownership, and champions all aspects of customer and
product initiatives.
Manage the hiring process for employees or consultants.
Multiple Data Center Migrations on both the east and west coasts.
Ability to learn new technologies and adapt to a dynamic environment.
PremiereTechnologies (Xpedite Systems,Inc.)
Eatontown, New Jersey
Director of Database Services August 1998 – November 1999
Consultant to Sybase Database Administration Group to identify problems, Root Cause
Analysis – Diagnose and determine corrective actions.
Evaluated and selected billing system hardware, Sun Enterprise 6500.
Design, Develop and Implement Remedy Help Desk Trouble Ticketing and Customer
Management System.
Xpedite Systems,Inc.
Eatontown, New Jersey
Director of Operations April 1995 – August 1998
Responsible for System, Database Administration, Network Administration, Xpedite
Document Delivery Service Administration, PC and Line Group Controller Support and
Telecommunications – 5 managers overseeing approximately 30 people.
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Budgeting of equipment and personnel.
Purchasing of Equipment
Project and Resource Scheduling
Disaster Recovery
Manager of System and Database Administration June 1990 – April 1995
Supervise 7 System and Database Administrators.
Universal System and Capacity Planning for all sites – US, UK, Germany, Singapore,
Australia and Japan
Responsible for installations, configurations, upgrades and maintenance of
approximately 150 Servers.
Software Engineer January 1986 – June 1990
Design and development of the Xpedite Billing System utilizing Empress Database
Assist with System Administration tasks.
Unix System Administrator January 1985 – January 1986
Group Leader responsible for all facets of System Administration.
Control and Stability of network
Provide System tools and education
Implementation and deployment of SCCS for Product Integration, Control and
Development System
Exxon Office Systems
Princeton, New Jersey
Software Engineer August 1984 – January 1985
Design, Development and Coordination of testing procedures for Exxon Time
Management 8400.
Evaluation of Sydis Voice Station.
Design and implementation of Disk Exerciser Program.
Perkin-Elmer Tinton Falls, New Jersey
Associate Member of the Technical Staff April 1984 - August 1984
Team Member, Department of System Software Development, responsible for lexer and
parser in porting a Digital Equipment Corporation VAX Assembler to produce Perkin-
Elmer object code.
Implementation of Symbolic Debugger Pseudo Ops into lexer and parser of the
assembler
Software Engingeer February 1982 – April 1984
Product Software Testing for Department of Product Assurance and Control on
proprietary based OS (Perkin-Elmer OS/32) in multi-user and standalone environments.
Raised the confidence level of software through rigorous testing and confirmation of
proper design and function specification.
Design and implement software tools to efficiently automate testing procedures.
Database Tools: OEM, RMAN, Data Guard, DATAPUMP, TOAD, RAC, DBArtisian,
HyperBAC, Management Studio
Backup Applications: RMAN, Data Guard, Datapump. Hot and cold backups, HyperBac,
Native SQL Server, BMC for Sybase, Native Sybase, Commvault Tivoli Storage Manager
Performance: ADDM, AWR , OEM , SQL Tuning Advisor, SQL Profiler, DBArtisan
(performance), sp_sysmon
Hardware: HPUX HP9000, AIX IBM RS6000, AIX IBM P570, LINUX – OEL/Red Hat on Dell,
SUSE on Dell, MS Windows 2012/2008R2/2008/2003/2000/XP on Dell
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EDUCATION:
Monmouth College - West Long Branch, New Jersey. Completed Core Curriculum Classes
toward Bachelor of Science, Computer Science.
Ocean County College - Toms River New Jersey, Associate of Arts, Liberal Arts 1979.
CERTIFICATION: ITIL Foundation Certification 10/11/07
REFERENCES: Available Upon Request