SlideShare a Scribd company logo
Passive Tracking
Active Patients!
Todd Greenwood, PhD, MPH
Director Digital Strategy
2!page© Medullan Inc.
 2!page© Medullan Inc.
 2!page© Medullan Inc.
We’re Digital Health Experts. !
•  100% Healthcare since 2005
•  Steeped in Lean & Learning Development
•  Geared for complex collaborations
•  Focused on iteratively driving Outcomes
3!page© Medullan Inc.
 3!page© Medullan Inc.
 3!page© Medullan Inc.
Today’s Discussion
1
IoT is
Here!
What
Matters!
Making
it Work!2
 3
4!page© Medullan Inc.
 4!page© Medullan Inc.
 4!page© Medullan Inc.
Faster, better, cheaper!
30%of clinical trial cost
is associated with
data management
85%trials delayed due
to poor patient
enrollment
70Kclinical research trials
occurring at any given
time
$18B"in recruiting costs
in the US alone
64%"reduction in clinical trial
recruitment cost
(MDConenct data)
11K"signed up for
MyHeartCounts in
24 hours
5!page© Medullan Inc.
 5!page© Medullan Inc.
 5!page© Medullan Inc.
The vision of digital acceleration in trials!
RW Data Collection
Wearables and sensors
deliver continuous data 
Clinical Data
Lean, easily configurable platform
provisioned for clinical trials 
Recruitment
Reach the right participants and
quickly screen
Enrollment 
Use alternative sites to
enroll, collect baseline
biometrics
6!page© Medullan Inc.
 6!page© Medullan Inc.
 6!page© Medullan Inc.
Clinical trials are often unrepresentative!
25%of cancer trial
participants are
older than 65
61%of cancer cases are in
people older than 65
years
32%participants in
Phase II/III trials
60%of national disease
burden bourn by older
Americans
7!page© Medullan Inc.
 7!page© Medullan Inc.
 7!page© Medullan Inc.
The digital divide is real!
Is this reality?
30%"owned a smartphone
65 and older (2015):
55%"owned a computer
32%"owned a tablet
8!page© Medullan Inc.
 8!page© Medullan Inc.
 8!page© Medullan Inc.
Poverty, more than geography,
determines who gets online in
America
Poverty is also the key
determinant of disease burden
Internet Adoption
 Income
9!page© Medullan Inc.
 9!page© Medullan Inc.
 9!page© Medullan Inc.
“Perfect Data” from “Imperfect People”!
Cultural Differences!
Consider: expectations about how people
live, work, and eat
Cognitive Differences!
Consideration of differences in ability to learn
and understand instructions
Physical Differences!
Consideration of ability to carry out expected
activities or complete actions
And Daily Life!
Stress, forgetfulness, disorganization and the
general messiness of the real world
Health Differences!
Consider how health status, co-morbidities
affect digital clinical data
Language Differences!
US Census: 350 languages spoken in US
homes
What Matters?
Seven Considerations
11!page© Medullan Inc.
 11!page© Medullan Inc.
 11!page© Medullan Inc.
Digital literacy / Digital access!
12!page© Medullan Inc.
 12!page© Medullan Inc.
 12!page© Medullan Inc.
Social determinants of health!
13!page© Medullan Inc.
 13!page© Medullan Inc.
 13!page© Medullan Inc.
8%"of males are
color blind
Usability, accessibility and human factors!
40%of people with
disabilities are
aged 65 and over
6.5"
million use a cane,
walker, or
crutches
2.7million people in the
US who are
wheelchair bound
3.4"million legally blind
in the US alone
1million"Americans are “functionally
deaf” (and half are
over 65 years old)
14!page© Medullan Inc.
 14!page© Medullan Inc.
 14!page© Medullan Inc.
Designing for health (il)literacy!
15!page© Medullan Inc.
 15!page© Medullan Inc.
 15!page© Medullan Inc.
Addressing anxiety and paranoia (whether rational or not)!
PROMs!
16!page© Medullan Inc.
 16!page© Medullan Inc.
 16!page© Medullan Inc.
Privacy – Goes beyond HIPAA!
WHY I GOT A QR CODE TATTOOED ON MY STERNUM
By Casey Quinlan
17!page© Medullan Inc.
 17!page© Medullan Inc.
 17!page© Medullan Inc.
Selecting technology w/ consumer focus
(+ FDA approval)?!
Making It Work
Patient-Centric Strategies
20!page© Medullan Inc.
 20!page© Medullan Inc.
 20!page© Medullan Inc.
Capturing the voice and the lived lives of patients!
Big Data!
Analytics!
21!page© Medullan Inc.
 21!page© Medullan Inc.
 21!page© Medullan Inc.
PD
Medical
Affairs
CRO
Patients
Closing the communication gaps
Inside the Organization
HCPs
22!page© Medullan Inc.
 22!page© Medullan Inc.
 22!page© Medullan Inc.
Expectations and explanations!
Adaptive!
Design!
PROMs!Big Data!
Analytics!
The What If!
More than FAQs: considering the ways that
things might not as planned
The What For!
Why do the questions that are being
answered really matter?
The Why !
What’s the reason for the trial?
What questions are being answered?
The When!
How long is the trial continuing and when can
I stop wearing/using the sensor technology?
The Who!
“Who you gonna call?” when there are
questions and concerns?
The How!
The reason for using sensors and biometric
devices and how they work
23!page© Medullan Inc.
 23!page© Medullan Inc.
 23!page© Medullan Inc.
Activating participants with their own data!
24!page© Medullan Inc.
 24!page© Medullan Inc.
 24!page© Medullan Inc.
Getting going!
1.  Understand your patient population from the inside out
2.  Assess the landscape of IoT and sensor technology devices from a patient perspective
3.  Plan and design companion apps using person-centered UX principles that aim to
activate and engage participants
4.  Use a lean, agile approach to piloting new IoT technologies prior to roll-out in a trial 
5.  Ensure that all technology is supported and embraced by CRO and that CRO is aligned
on reducing the digital divide
Todd Greenwood, PhD, MPH
Thank You
Director Digital Strategy
tgreenwood@medullan.com
 @medullan

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Passive data collection entails active patients: Refocusing the UX lens in clinical trials

  • 1. Passive Tracking Active Patients! Todd Greenwood, PhD, MPH Director Digital Strategy
  • 2. 2!page© Medullan Inc. 2!page© Medullan Inc. 2!page© Medullan Inc. We’re Digital Health Experts. ! •  100% Healthcare since 2005 •  Steeped in Lean & Learning Development •  Geared for complex collaborations •  Focused on iteratively driving Outcomes
  • 3. 3!page© Medullan Inc. 3!page© Medullan Inc. 3!page© Medullan Inc. Today’s Discussion 1 IoT is Here! What Matters! Making it Work!2 3
  • 4. 4!page© Medullan Inc. 4!page© Medullan Inc. 4!page© Medullan Inc. Faster, better, cheaper! 30%of clinical trial cost is associated with data management 85%trials delayed due to poor patient enrollment 70Kclinical research trials occurring at any given time $18B"in recruiting costs in the US alone 64%"reduction in clinical trial recruitment cost (MDConenct data) 11K"signed up for MyHeartCounts in 24 hours
  • 5. 5!page© Medullan Inc. 5!page© Medullan Inc. 5!page© Medullan Inc. The vision of digital acceleration in trials! RW Data Collection Wearables and sensors deliver continuous data Clinical Data Lean, easily configurable platform provisioned for clinical trials Recruitment Reach the right participants and quickly screen Enrollment Use alternative sites to enroll, collect baseline biometrics
  • 6. 6!page© Medullan Inc. 6!page© Medullan Inc. 6!page© Medullan Inc. Clinical trials are often unrepresentative! 25%of cancer trial participants are older than 65 61%of cancer cases are in people older than 65 years 32%participants in Phase II/III trials 60%of national disease burden bourn by older Americans
  • 7. 7!page© Medullan Inc. 7!page© Medullan Inc. 7!page© Medullan Inc. The digital divide is real! Is this reality? 30%"owned a smartphone 65 and older (2015): 55%"owned a computer 32%"owned a tablet
  • 8. 8!page© Medullan Inc. 8!page© Medullan Inc. 8!page© Medullan Inc. Poverty, more than geography, determines who gets online in America Poverty is also the key determinant of disease burden Internet Adoption Income
  • 9. 9!page© Medullan Inc. 9!page© Medullan Inc. 9!page© Medullan Inc. “Perfect Data” from “Imperfect People”! Cultural Differences! Consider: expectations about how people live, work, and eat Cognitive Differences! Consideration of differences in ability to learn and understand instructions Physical Differences! Consideration of ability to carry out expected activities or complete actions And Daily Life! Stress, forgetfulness, disorganization and the general messiness of the real world Health Differences! Consider how health status, co-morbidities affect digital clinical data Language Differences! US Census: 350 languages spoken in US homes
  • 11. 11!page© Medullan Inc. 11!page© Medullan Inc. 11!page© Medullan Inc. Digital literacy / Digital access!
  • 12. 12!page© Medullan Inc. 12!page© Medullan Inc. 12!page© Medullan Inc. Social determinants of health!
  • 13. 13!page© Medullan Inc. 13!page© Medullan Inc. 13!page© Medullan Inc. 8%"of males are color blind Usability, accessibility and human factors! 40%of people with disabilities are aged 65 and over 6.5" million use a cane, walker, or crutches 2.7million people in the US who are wheelchair bound 3.4"million legally blind in the US alone 1million"Americans are “functionally deaf” (and half are over 65 years old)
  • 14. 14!page© Medullan Inc. 14!page© Medullan Inc. 14!page© Medullan Inc. Designing for health (il)literacy!
  • 15. 15!page© Medullan Inc. 15!page© Medullan Inc. 15!page© Medullan Inc. Addressing anxiety and paranoia (whether rational or not)! PROMs!
  • 16. 16!page© Medullan Inc. 16!page© Medullan Inc. 16!page© Medullan Inc. Privacy – Goes beyond HIPAA! WHY I GOT A QR CODE TATTOOED ON MY STERNUM By Casey Quinlan
  • 17. 17!page© Medullan Inc. 17!page© Medullan Inc. 17!page© Medullan Inc. Selecting technology w/ consumer focus (+ FDA approval)?!
  • 19. 20!page© Medullan Inc. 20!page© Medullan Inc. 20!page© Medullan Inc. Capturing the voice and the lived lives of patients! Big Data! Analytics!
  • 20. 21!page© Medullan Inc. 21!page© Medullan Inc. 21!page© Medullan Inc. PD Medical Affairs CRO Patients Closing the communication gaps Inside the Organization HCPs
  • 21. 22!page© Medullan Inc. 22!page© Medullan Inc. 22!page© Medullan Inc. Expectations and explanations! Adaptive! Design! PROMs!Big Data! Analytics! The What If! More than FAQs: considering the ways that things might not as planned The What For! Why do the questions that are being answered really matter? The Why ! What’s the reason for the trial? What questions are being answered? The When! How long is the trial continuing and when can I stop wearing/using the sensor technology? The Who! “Who you gonna call?” when there are questions and concerns? The How! The reason for using sensors and biometric devices and how they work
  • 22. 23!page© Medullan Inc. 23!page© Medullan Inc. 23!page© Medullan Inc. Activating participants with their own data!
  • 23. 24!page© Medullan Inc. 24!page© Medullan Inc. 24!page© Medullan Inc. Getting going! 1.  Understand your patient population from the inside out 2.  Assess the landscape of IoT and sensor technology devices from a patient perspective 3.  Plan and design companion apps using person-centered UX principles that aim to activate and engage participants 4.  Use a lean, agile approach to piloting new IoT technologies prior to roll-out in a trial 5.  Ensure that all technology is supported and embraced by CRO and that CRO is aligned on reducing the digital divide
  • 24. Todd Greenwood, PhD, MPH Thank You Director Digital Strategy tgreenwood@medullan.com @medullan