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1
Julien
RalphVirgilio
Anthony
Isadora
Procter & Gamble
-Pampers Case Competition-
2
2. Price & Promo
3. Brand Health
1. Industry Analysis
Three main drivers explain the value diminution
3
Retailer
war price
Shift in
customers
’
behaviour
Cheaper
substitutes
Competitors’ external recognition
Market
Erosion
1
Competitors’ external recognition
1
4
1. Industry Analysis
3. Brand Health
2. Price & Promo
Pampers’ new price corridors were calculated for every product accross every
customers
5
1. Customer Market Knowledge tests
(perceived value of the moms)
2. (Average x Price of Competitor) x +/- 5%
3. New prices
corridors
Hypothesis
# moms surveyed is the same
accross ≠ tests
0
10
20
30
40
50
60
70
80
Price/volume(PriceperSU)
Corridors of Active fit @ Customer 1
Active Fit RTPI SUP RTPI INF
Example
• ½ of the moms ready to pay 2x for Pampers’ Products
• ...
 𝑖
#𝑚𝑜𝑚𝑠 𝑖
𝑇𝑜𝑡𝑎𝑙 𝑚𝑜𝑚𝑠
𝑥 𝑃𝑟𝑒𝑚𝑖𝑢𝑚𝑖/𝐷𝑖𝑠𝑐𝑜𝑢𝑛𝑡𝑖 = Average
Corridors Price Premium Brand Pricing Price vs Share Recommendation
Active Fit’s & Baby Dry Premium Prices are respectively 57 and 54,1
6
Average corridor
prices for each
customer
Volume shares of
each customer
Price’s weighted
average
Premium Price = 𝑖 𝑃𝑖
𝑉 𝑖
𝑇𝑜𝑡𝑎𝑙 𝑉𝑜𝑙𝑢𝑚𝑒
𝑃𝑖
𝑉𝑖
𝑇𝑜𝑡𝑎𝑙 𝑉𝑜𝑙𝑢𝑚𝑒
Active Fit Baby Dry
54,1 Price per SU57 Price per SU
 82% Price Premium 72% Price Premium
Corridors Price Premium Brand Pricing Price vs Share Recommendation
Overall low price trend in comparison with price corridors across Pampers’ products
7
Price level in comparison to recommended price corridors
New Baby Active Fit Easy Up Baby Dry Simply Dry
OM1
OM2
Drugs
Discount
OM3
Customers
New Baby
In general, lower price than
price corridors
Active Fit
High price fluctuation
Easy-Up
Price lower than price
corridors in comparison with
last year
Baby Dry
Reaches its price corridor in
the Open Market despite a low
price trend
Simply Dry
Reaches its price despite a
low price trend (except for
OM2 where price
Focus on Pampers’ products
Overall low price trend
Corridors Price Premium Brand Pricing Price vs Share Recommendation
Overall middle/low price trend in comparison with price corridors accross customers
8
Price level in comparison to recommended price corridors
New Baby Active Fit Easy Up Baby Dry Simply Dry
OM1
OM2
Drugs
Discount
OM3
Customers
Pampers starts to reach price corridors despite a low price trend
Pampers struggles to reach the recommended corridor
Every Pampers’ product are below price corridors while SD is
above it since 2015
Pampers’s only available product is way below recommended
corridors
Pampers starts to reach its price corridors except for AF and EU
OM1
OM2
Drugs
Discount
OM3
 Pampers is (almost) always below
the price corridors for Drugs and
Discount
 Pampers tends to be in the price
corridors for Open Makets
Focus on customers
Corridors Price Premium Brand Pricing Price vs Share Recommendation
There are 3 main trends regarding the link between price and value share of Pampers’ products
9
-0.15
-0.10
-0.05
0.00
0.05
0.10
0.15
0.20
PPT
Negative Correlation Positive Correlation No correlation
Value market share evolution in the Belgian market (ppt)
Average price evolution of each Pampers’ product (%)
More promotion Increase shelf price Increase new moms’ awareness
to increase value perception
Corridors Price Premium Brand Pricing Price vs Share Recommendation
OM market follows the same trend whilst Drugs and Discount differs
10
Negative Correlation Positive Correlation No correlation
Value market share evolution in the Belgian market (ppt)
Average price evolution of each Pampers’ product (%)
Even More promotion Increase shelf price Increase new moms’ awareness
to increase value perception
Accentuated No more correlation Negative correlation
OM
Drugs
Discount
Same trend Same trend Same trend
Accentuated / /
Corridors Price Premium Brand Pricing Price vs Share Recommendation
11
1. Industry Analysis
2. Price & Promo
3. Brand Health
Pampers must use Pop-Up stores for their next marketing
campaign
12
Experience process
Photobooth
 Social Media
Quality test
Pregant women’s
gifts
Contest for
Baby shower
Welcoming
Draft
Pampers must develop the project in Brussels, Antwerp and Liege
13
town Population Income/inhabitant € Mall Birth rate
Brussels 1,139,000 13,312 15.8
Antwerp 515,105 12,991 12.8
Gent 253,948 14,416 10.9
Charleroi 202,906 10,832 10.7
Liege 197,419 11,766 11.3
Brugge 118,184 14,592 8.7
Namur 111,166 13,873 10.8
Louvain 98,404 16,345 10.4
Mons 95,379 12,213 11.0
Malines 84,244 14,496 11.0
13
Source : http://www.ibz.rrn.fgov.be/fileadmin/user_upload/fr/pop/statistiques/stat-1-1_f.pdf 2015
We have determined criteria to choose the best place
14
Number of
customers
Situation in
the city
Attractivity
Good
shopping
experience
Structure
In Brussels we should be in Woluwé
15
Number of shop
Total surface
↓ 2.2%
↑ 3%
City 2
Woluwé
16millions 8,5millions# visits/year
Pampers will reach 15 000 pregnant women
16
Brussels Antwerp Liege
Visitor 480,000 400,00 490,000
Pregnant
women
4800 4000 4900
Photos 19,000 15,000 20,000
Shares 4,000 3,000 5,000
The project has a huge potential impact
17
Communication
coverage Enhancement of the
customer relationship
The Pop-Up market is a very afordable project
18
€ 150,000€ 650,000 € 3,500,000
Thank you for you attention !
Questions ?
19
20
21
Médiacité
 160.000 m²
 124 shops
 Patinoire
 One floor
Belle-ile
100 shops
 Close to carrefour
 One floor
 8,5 millions
Galeries saient lambert
 40
 6,5 millions
 33 582 m2
 3 etages
Century Shopping Center
 36 shops
 12OOOm2
 6 millions visitors
Den tir
 13000 m2
 22 shops
Wijnegem Shopping Center
 57.574m2
 200 shops
Shopping Stadsfeestzaal
40 shops
 7 millions visitors/an
 Renovated 2y ago
 20O00 m2
 On floor
 In the center
Woluwé
130 shop
 42,321 m2
 8,400,000custommers/year
 Projet d’extension
 Available volume
 One floor
 Growing attendance 3%
 Good perception Tripadvisor
City 2
 104 shops
 51000 m2
 2,2 diminution
 4 floors
List of cost
22
Cost (k€)
Space Rental cost
Wages
TV
IPad
Photography
Free samples gave
Structure
Gift , baby showers
22April 21th 2016

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PAMPERS-FINAL-2

  • 2. 2 2. Price & Promo 3. Brand Health 1. Industry Analysis
  • 3. Three main drivers explain the value diminution 3 Retailer war price Shift in customers ’ behaviour Cheaper substitutes Competitors’ external recognition Market Erosion 1 Competitors’ external recognition 1
  • 4. 4 1. Industry Analysis 3. Brand Health 2. Price & Promo
  • 5. Pampers’ new price corridors were calculated for every product accross every customers 5 1. Customer Market Knowledge tests (perceived value of the moms) 2. (Average x Price of Competitor) x +/- 5% 3. New prices corridors Hypothesis # moms surveyed is the same accross ≠ tests 0 10 20 30 40 50 60 70 80 Price/volume(PriceperSU) Corridors of Active fit @ Customer 1 Active Fit RTPI SUP RTPI INF Example • ½ of the moms ready to pay 2x for Pampers’ Products • ...  𝑖 #𝑚𝑜𝑚𝑠 𝑖 𝑇𝑜𝑡𝑎𝑙 𝑚𝑜𝑚𝑠 𝑥 𝑃𝑟𝑒𝑚𝑖𝑢𝑚𝑖/𝐷𝑖𝑠𝑐𝑜𝑢𝑛𝑡𝑖 = Average Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 6. Active Fit’s & Baby Dry Premium Prices are respectively 57 and 54,1 6 Average corridor prices for each customer Volume shares of each customer Price’s weighted average Premium Price = 𝑖 𝑃𝑖 𝑉 𝑖 𝑇𝑜𝑡𝑎𝑙 𝑉𝑜𝑙𝑢𝑚𝑒 𝑃𝑖 𝑉𝑖 𝑇𝑜𝑡𝑎𝑙 𝑉𝑜𝑙𝑢𝑚𝑒 Active Fit Baby Dry 54,1 Price per SU57 Price per SU  82% Price Premium 72% Price Premium Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 7. Overall low price trend in comparison with price corridors across Pampers’ products 7 Price level in comparison to recommended price corridors New Baby Active Fit Easy Up Baby Dry Simply Dry OM1 OM2 Drugs Discount OM3 Customers New Baby In general, lower price than price corridors Active Fit High price fluctuation Easy-Up Price lower than price corridors in comparison with last year Baby Dry Reaches its price corridor in the Open Market despite a low price trend Simply Dry Reaches its price despite a low price trend (except for OM2 where price Focus on Pampers’ products Overall low price trend Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 8. Overall middle/low price trend in comparison with price corridors accross customers 8 Price level in comparison to recommended price corridors New Baby Active Fit Easy Up Baby Dry Simply Dry OM1 OM2 Drugs Discount OM3 Customers Pampers starts to reach price corridors despite a low price trend Pampers struggles to reach the recommended corridor Every Pampers’ product are below price corridors while SD is above it since 2015 Pampers’s only available product is way below recommended corridors Pampers starts to reach its price corridors except for AF and EU OM1 OM2 Drugs Discount OM3  Pampers is (almost) always below the price corridors for Drugs and Discount  Pampers tends to be in the price corridors for Open Makets Focus on customers Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 9. There are 3 main trends regarding the link between price and value share of Pampers’ products 9 -0.15 -0.10 -0.05 0.00 0.05 0.10 0.15 0.20 PPT Negative Correlation Positive Correlation No correlation Value market share evolution in the Belgian market (ppt) Average price evolution of each Pampers’ product (%) More promotion Increase shelf price Increase new moms’ awareness to increase value perception Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 10. OM market follows the same trend whilst Drugs and Discount differs 10 Negative Correlation Positive Correlation No correlation Value market share evolution in the Belgian market (ppt) Average price evolution of each Pampers’ product (%) Even More promotion Increase shelf price Increase new moms’ awareness to increase value perception Accentuated No more correlation Negative correlation OM Drugs Discount Same trend Same trend Same trend Accentuated / / Corridors Price Premium Brand Pricing Price vs Share Recommendation
  • 11. 11 1. Industry Analysis 2. Price & Promo 3. Brand Health
  • 12. Pampers must use Pop-Up stores for their next marketing campaign 12 Experience process Photobooth  Social Media Quality test Pregant women’s gifts Contest for Baby shower Welcoming Draft
  • 13. Pampers must develop the project in Brussels, Antwerp and Liege 13 town Population Income/inhabitant € Mall Birth rate Brussels 1,139,000 13,312 15.8 Antwerp 515,105 12,991 12.8 Gent 253,948 14,416 10.9 Charleroi 202,906 10,832 10.7 Liege 197,419 11,766 11.3 Brugge 118,184 14,592 8.7 Namur 111,166 13,873 10.8 Louvain 98,404 16,345 10.4 Mons 95,379 12,213 11.0 Malines 84,244 14,496 11.0 13 Source : http://www.ibz.rrn.fgov.be/fileadmin/user_upload/fr/pop/statistiques/stat-1-1_f.pdf 2015
  • 14. We have determined criteria to choose the best place 14 Number of customers Situation in the city Attractivity Good shopping experience Structure
  • 15. In Brussels we should be in Woluwé 15 Number of shop Total surface ↓ 2.2% ↑ 3% City 2 Woluwé 16millions 8,5millions# visits/year
  • 16. Pampers will reach 15 000 pregnant women 16 Brussels Antwerp Liege Visitor 480,000 400,00 490,000 Pregnant women 4800 4000 4900 Photos 19,000 15,000 20,000 Shares 4,000 3,000 5,000
  • 17. The project has a huge potential impact 17 Communication coverage Enhancement of the customer relationship
  • 18. The Pop-Up market is a very afordable project 18 € 150,000€ 650,000 € 3,500,000
  • 19. Thank you for you attention ! Questions ? 19
  • 20. 20
  • 21. 21 Médiacité  160.000 m²  124 shops  Patinoire  One floor Belle-ile 100 shops  Close to carrefour  One floor  8,5 millions Galeries saient lambert  40  6,5 millions  33 582 m2  3 etages Century Shopping Center  36 shops  12OOOm2  6 millions visitors Den tir  13000 m2  22 shops Wijnegem Shopping Center  57.574m2  200 shops Shopping Stadsfeestzaal 40 shops  7 millions visitors/an  Renovated 2y ago  20O00 m2  On floor  In the center Woluwé 130 shop  42,321 m2  8,400,000custommers/year  Projet d’extension  Available volume  One floor  Growing attendance 3%  Good perception Tripadvisor City 2  104 shops  51000 m2  2,2 diminution  4 floors
  • 22. List of cost 22 Cost (k€) Space Rental cost Wages TV IPad Photography Free samples gave Structure Gift , baby showers 22April 21th 2016