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How can we create organizations and governments that are cooperative, productive, and creative? These questions are especially important right now, because of global competition, environmental challenges, and government failure. The engine that drives this possible revolution is big data: the newly ubiquitous digital data that is becoming available about all aspects of human life. By using these data to build a predictive, computational theory of human behavior we can hope to engineer better social systems. In this talk we will show how to improve companies, cities and societies through a deep understanding of human behaviors and targeted interventions that leverage human connections.

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Electronic communication involves the transmission of information using advanced techniques such as computers, fax machines, email, teleconferencing, and videoconferencing. It allows for quick, widespread, and low-cost communication that overcomes barriers of distance. However, electronic communication also carries risks like technology dependency, data loss from viruses, leakage of private information, and high investment costs for organizations.

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The document discusses three ways to sell online: 1) using marketplace sites like eBay and Etsy, 2) using e-commerce template sites like Yahoo Stores or GoDaddy, and 3) adding a shopping component to an existing site using PayPal. Marketplace sites have low barriers to entry but can have high transaction fees. E-commerce template sites make it easy to create an online storefront but have monthly hosting fees. Adding a shopping component allows sellers to integrate sales with their existing website.

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This document discusses digital inclusion and the importance of getting more people online. It notes that the internet accounts for over 8% of UK GDP and a quarter of economic growth. However, 18% of UK adults have never been online. The three main barriers to people getting online are motivation, skills/confidence, and access. The document advocates for a local digital inclusion strategy that targets the digitally excluded, helps build skills through resources like online centers and courses, and works with partners to provide access through devices and locations. The goal is to increase online transactions, reduce unemployment, and help more people gain benefits from being online.

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This document describes the work of Computers for the Blind, an organization that refurbishes donated computers to provide them free of charge to blind or low-vision individuals. They install accessibility software that allows users to control computers with screen readers or magnifiers. The organization aims to help vulnerable groups like children, seniors, newly blind people, and the unemployed gain access to communication tools, education, employment resources, and independent living support through adapted computers. They are seeking community partnerships through donations of unused computers and devices, volunteer help, and financial support to continue their mission of empowering the vision impaired.

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Classes were held in various locations to teach attendees how to use social media platforms like Facebook, Twitter, and LinkedIn. Many attendees then set up pages or profiles on these platforms. Donated computers were distributed to low-income families and organizations through a program called PCs for People. Various initiatives were discussed that aim to improve broadband access, use of technology, and economic development in the region.

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Computers for Charity collects donated computers and refurbishes them to reduce electronic waste. They then distribute the refurbished computers to individuals, non-profits, and schools to help bridge the digital divide. They are seeking volunteers, donations of old computers and accessories, and financial contributions to support their work refurbishing computers and various community projects that provide technology access and education.

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Free Geek Providence is hosting an open house cookout on September 22nd. They work to bridge the digital divide by providing low-cost access to hardware, software, training, and internet for groups that are typically less connected such as seniors, Spanish speakers, low-income individuals, and those without a high school degree. They collect e-waste to divert it from landfills and promote open source software. Their mission is to make technology accessible to non-profits and individuals while being environmentally friendly.

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Rural areas of Minnesota have significantly less access to broadband internet than urban areas, with 94.2% of unserved and 93.3% of underserved households being in rural locations. Rural communities tend to be older, poorer, and less educated compared to urban areas. There are three main challenges to broadband adoption in rural Minnesota: accessing devices, affording internet services due to high monthly fees, and developing digital literacy skills, with organizations trying to address the third leg of skills and support.

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This document summarizes broadband access surveys from four rural Minnesota communities. Over 2,600 surveys were completed, with 25% of respondents indicating they only have cellular internet or no internet access at all. The top reasons for lack of access were no services being offered at their location or prices being too high. Respondents said they would use better broadband for education, work, communication, and entertainment. Stories from residents provided personal accounts of struggles with slow, unreliable, or expensive existing services like satellite that don't support needs like work-from-home VPN access or uploading school assignments. Community leaders are encouraged to consider these resident experiences and priorities when making broadband policy and investment decisions.

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Community-led broadband solutions can bring competition, lower prices, and faster internet speeds to underserved areas. They also create local jobs and support new businesses by involving stakeholders, using creative funding, and working with neighbors through grassroots and transparent efforts. Successful community broadband requires smart construction policies and cooperation across an array of groups.

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This document summarizes responses from counties, cities, and townships in southeast Minnesota about broadband access and issues in their areas. Availability of service is a major concern, with many rural areas having little to no access. Even areas with coverage often have unreliable or insufficient service that does not meet needs like remote work and school. Respondents are working with local providers and using grants to improve access, but barriers like terrain and funding make expansion difficult. Overall, the survey finds widespread gaps in broadband access across the region that impact residents' lives.

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The document summarizes Minnesota's broadband development timeline and policies from 2008 to the present. It outlines the state's statutory broadband goals, the role of the Office of Broadband Development and task forces, broadband mapping, and the Border to Border broadband grant program. The grant program has provided broadband access to over 56,800 homes and businesses since 2014. Current federal funding opportunities and the potential impacts of infrastructure legislation are also mentioned.

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Mutation Testing for Task-Oriented Chatbots

Pablo Gómez Abajo

Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots. To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.

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