We are a complete solution provider in the field of Industrial Automation, Instrumentation and Electrical. Also we Provide PLC and Scada Monitoring solution for Solar power plants, Oil and Gas Industries, Sugar Industries, Dairy Plants and Water treatment plants.
Motion control is a sub-field of automation, encompassing the systems or sub-systems involved in moving parts of machines in a controlled manner.
Motion control is an important part of robotics and CNC machine tools, and is widely used in the packaging, printing, textile, semiconductor production, and assembly industries.
(Source: https://en.wikipedia.org/wiki/Motion_control)
Servo mechanisms are automated control systems used in everything from CNC machines, robotics, factory automation and more. Servo systems offer greater reliability and precision as they use position feedback to account for errors and system disturbances unlike open loop systems.
Motion control is a sub-field of automation, encompassing the systems or sub-systems involved in moving parts of machines in a controlled manner.
Motion control is an important part of robotics and CNC machine tools, and is widely used in the packaging, printing, textile, semiconductor production, and assembly industries.
We are a complete solution provider in the field of Industrial Automation, Instrumentation and Electrical. Also we Provide PLC and Scada Monitoring solution for Solar power plants, Oil and Gas Industries, Sugar Industries, Dairy Plants and Water treatment plants.
Motion control is a sub-field of automation, encompassing the systems or sub-systems involved in moving parts of machines in a controlled manner.
Motion control is an important part of robotics and CNC machine tools, and is widely used in the packaging, printing, textile, semiconductor production, and assembly industries.
(Source: https://en.wikipedia.org/wiki/Motion_control)
Servo mechanisms are automated control systems used in everything from CNC machines, robotics, factory automation and more. Servo systems offer greater reliability and precision as they use position feedback to account for errors and system disturbances unlike open loop systems.
Motion control is a sub-field of automation, encompassing the systems or sub-systems involved in moving parts of machines in a controlled manner.
Motion control is an important part of robotics and CNC machine tools, and is widely used in the packaging, printing, textile, semiconductor production, and assembly industries.
The presentation gives you the basics of Programmable logic controller(PLC) and its use in industrial Automation along with
Supervisory control and Data Acquisition(SCADA).
contact for any info "nikhilbrahmas@gmail.com"
All energy suppliers ā whether they provide electricity,
natural gas, water, or district heating ā face ever greater and more complex demands as they implement new energy mixes
The goal of any engineer designing a 3-phase inverter for an AC Brushless motor is to quickly get a running solution, tuned to his specific motor. An ideal design tool fulfilling this dream would enable automatic measurement of the motor parameters; ensure tuning of the system power stage; calibrate the coefficients of the Proportional/Integral current regulation block and guarantee a safe and reliable start-up process. Renesas are now offering such a dream tool as an enhancement to their existing RL78/G14, RX220, RX62T/RX63T Motor Control Reference platforms currently available. The enhancements to the Motor Control kits enable design engineers to plug-in and tune their own motor within a few minutes, allowing speedy and efficient system optimisation.
This report aims to familiarize the reader with basic but important information about
two specific types of controllers ā DC drives and AC drives. The first part provides
descriptions of the general working principles of variable speed drive (VSD)
technology. It discusses their main advantages and disadvantages between AC and
DC drive solutions. The second part explains some problems that could possibly be
encountered when employing AC or DC drive systems and offers practical
recommendations about how to approach these problems.
Dr Adrian West, Optimaās technical director, has spent more than 30 years working
with, programming and troubleshooting drive systems. This report is based on his
extensive practical knowledge and experience. It is, therefore, a very accurate and independent source of information.
The latest Terra Firmware Power Plant Controller data sheet is here! Reach out at sales@terra-firmware.com or call us at 857-209-8593 anytime for more information and a quote!
The SICAM Fault Collector Gateway (FCG) device receives both the load current values and distribution line faults via the SICAM Fault Sensor Indicator (FSI).
Brochure of Yokogawa's Fast/Tools Supervisory SystemsYokogawa
Ā
FAST/TOOLS is a web-based real-time operations management and visualization software suite that brings revolutionary changes to real-time process information intelligence. This Enterprise Operations Solution has architectural benefits that significantly advance efficiency, security and improve operational agility of remote Process Management infrastructures.
OpExpert is a unified solution to manage the entire IT operations for any organization, small or big. The functionality includes Enterprise Management, Performance Management, Fault Management, Network Performance Management, Server Performance Management, Virtualization Management. www.opexpert.com
The presentation gives you the basics of Programmable logic controller(PLC) and its use in industrial Automation along with
Supervisory control and Data Acquisition(SCADA).
contact for any info "nikhilbrahmas@gmail.com"
All energy suppliers ā whether they provide electricity,
natural gas, water, or district heating ā face ever greater and more complex demands as they implement new energy mixes
The goal of any engineer designing a 3-phase inverter for an AC Brushless motor is to quickly get a running solution, tuned to his specific motor. An ideal design tool fulfilling this dream would enable automatic measurement of the motor parameters; ensure tuning of the system power stage; calibrate the coefficients of the Proportional/Integral current regulation block and guarantee a safe and reliable start-up process. Renesas are now offering such a dream tool as an enhancement to their existing RL78/G14, RX220, RX62T/RX63T Motor Control Reference platforms currently available. The enhancements to the Motor Control kits enable design engineers to plug-in and tune their own motor within a few minutes, allowing speedy and efficient system optimisation.
This report aims to familiarize the reader with basic but important information about
two specific types of controllers ā DC drives and AC drives. The first part provides
descriptions of the general working principles of variable speed drive (VSD)
technology. It discusses their main advantages and disadvantages between AC and
DC drive solutions. The second part explains some problems that could possibly be
encountered when employing AC or DC drive systems and offers practical
recommendations about how to approach these problems.
Dr Adrian West, Optimaās technical director, has spent more than 30 years working
with, programming and troubleshooting drive systems. This report is based on his
extensive practical knowledge and experience. It is, therefore, a very accurate and independent source of information.
The latest Terra Firmware Power Plant Controller data sheet is here! Reach out at sales@terra-firmware.com or call us at 857-209-8593 anytime for more information and a quote!
The SICAM Fault Collector Gateway (FCG) device receives both the load current values and distribution line faults via the SICAM Fault Sensor Indicator (FSI).
Brochure of Yokogawa's Fast/Tools Supervisory SystemsYokogawa
Ā
FAST/TOOLS is a web-based real-time operations management and visualization software suite that brings revolutionary changes to real-time process information intelligence. This Enterprise Operations Solution has architectural benefits that significantly advance efficiency, security and improve operational agility of remote Process Management infrastructures.
OpExpert is a unified solution to manage the entire IT operations for any organization, small or big. The functionality includes Enterprise Management, Performance Management, Fault Management, Network Performance Management, Server Performance Management, Virtualization Management. www.opexpert.com
OpExpert is a unified solution to manage the entire IT operations for any organization, small or big. The functionality includes Enterprise Management, Performance Management, Fault Management, Network Performance Management, Server Performance Management, Virtualization Management. www.opexpert.com
Industrial automation is the use of control systems, such as computers or robots, and information technologies for handling different processes and machineries in an industry to replace a human being. It is the second step beyond mechanization in the scope of industrialization.
Increase Quality and Flexibility in Your Manufacturing Process
Earlier the purpose of automation was to increase productivity (since automated systems can work 24 hours a day), and to reduce the cost associated with human operators (i.e. wages & benefits). However, today, the focus of automation has shifted to increasing quality and flexibility in a manufacturing process. In the automobile industry, the installation of pistons into the engine used to be performed manually with an error rate of 1-1.5%. Presently, this task is performed using automated machinery with an error rate of 0.00001%.
Advantages of Industrial Automation
Lower operating cost: Industrial automation eliminates healthcare costs and paid leave and holidays associated with a human operator. Further, industrial automation does not require other employee benefits such as bonuses, pension coverage etc. Above all, although it is associated with a high initial cost it saves the monthly wages of the workers which leads to substantial cost savings for the company. The maintenance cost associated with machinery used for industrial automation is less because it does not often fail. If it fails, only computer and maintenance engineers are required to repair it.
(http://www.advantechindia.in) We are a renowned name engaged in manufacturing, trading and supplying a comprehensive array of Multiple Input Output Extension Module, Programmable Automation Controller, Micro Computer, Server & Workstation, Mobile Data Terminal, Drive & Storage Device, Computer Cables & Connector, etc. The offered range of products is accurately designed by our highly skilled personnel according to the latest technological advancements by making use of top-notch quality raw material & sophisticated technology following the set industry parameters.
CENTUM VP has a simple & common architecture consisting of human machine interfaces, field control stations, and a control network. It supports not only continuous and batch process control but also manufacturing operations management.
VigilantPlant is Yokogawa's automation concept for safe, reliable and profitable plant operations
Our concept is for a plant to be a place where people can be watchful and attentive, while the business responds quickly and efficiently to change. Non-stop production is assured as the plantās personnel confidently expand their capabilities.
The T2750 PAC hardware provides high-performance control with cost-effective redundancy options in a versatile modular system. Powerful instruments, the control units, and the I/O system form the basis of a complete distributed control and recording environment. This environment is capable of continuous analog, logic, sequential control, batch management, secure data recording at point of measurement, and setpoint programming.
IoT-based Industry 4.0 has become a hot topic in the manufacturing world in the last few years and will probably continue to lead industrial trends for the foreseeable future, bringing bounteous new business opportunities for equipment builders and system integrators as they help to revamp traditional factories into Industry 4.0 manufacturing environments. The principle
Industry 4.0 concept is connecting machines, work pieces, and systems to a network, allowing them to communicate with each
other to become an intelligent system where individual units can influence each other automatically to maximize throughput and quality. A factory that practices Industry 4.0 is called an iFactory.
Air Quality Data Acquisition and Management SystemsAgilaire LLC
Ā
AirVision.Ā®
Nice Thought Meets Well Thought Out.
Introducing AirVision. The first air monitoring system envisioned by industry
veterans and engineered from the ground up to provide automated data validation
from many different data sources. Simply, quickly and efficiently. A system that
can truly make you breathe easier. A system thatās truly the future, here today.
AirVision from Agilaire addresses monumental needs which existing ambient
monitoring systems canāt.
ā¢ Automated data handling from many different data paths
ā¢ Flexible data processing to assure data quality
ā¢ Broadband and wireless options to improve data access and visibility
With AirVision, your data will be accurate.
Immediate. Reliable. Easily available.
The pressure is off. Breathe.
Enea Element High Availability is a powerful application development framework that simplifies the design and implementation of highly available applications. Enea Element High Availability is well suited for applications where continuous operation is a requirement, as well as scalability and high performance.
Similar to Ovation solutions for Power Generation & Water_Waste Water Solutions (20)
2. 2
OvationPrecise Control
A key component of Emersonās
PlantWeb digital architecture, the
Ovationā¢
distributed control and
SCADA system gives users higher
levels of plant availability, reli-
ability, and environmental compli-
ance. Optimized for the global
power generation and water/
wastewater industries, Ovation
embodies Emersonās five decades
of unsurpassed expertise in the
control and management of these
complex operations.
Gaining A Competitive
Advantage
The Ovation system was designed
from the ground up to help you
achieve operational excellence and
create a sustainable competitive
advantage.
Ovationās field-proven control
design techniques developed
over the last five decades provide
tighter, more precise and
predictable control while a host
of advanced control and process
optimization software allows you
to further enhance operations by
automatically balancing the process
for the optimum results.
From basic control and monitoring
to fleet or district-wide integration,
Ovation offers seamless
communication with fieldbus
networks, intelligent field devices
and integrated asset management
solutions to deliver the power of
predictive intelligence to operations
and management personnel.
Keep Pace with the
Latest Technology
By incorporating commercial,
off-the-shelf technology throughout
the system, Ovation provides a
powerful yet adaptable platform
that gives you greater operational
flexibility than other systems while
also protecting your engineering
investment by allowing you to
continually modify and expand the
system to meet new challenges.
This means your Ovation system
can evolve incrementally as your
process grows or as technology
progresses. Ovation eliminates fears
of rapid system obsolescence by
allowing you to stay current with
state-of-the-art developments in
communications, processing and
advanced applications.
Increased
Reliability
3. 3
The Ovation Evolution
Built using industry standard hardware platforms, operating systems and network architectures,
the Ovation system stays new in the face of rapidly advancing computing technology.
Ovation reduces maintenance costs and preserves your investment by incorporating industry-
standard components as opposed to the proprietary structures of the other systems. Over time,
your Ovation hardware can evolve incrementally, incorporating new operating systems, hardware
platforms and network topologies while preserving your vital engineering investment in control
logic, graphics and operator training.
Connectivity
Visualization
Platform
Digital Busses
Controller & I/O
Security
BussesBusses
er && II//OOeerr && II//OO
rity
ctivityctivityy
zationzation
orm
Digitall BDigital
CConttroll
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llleCCoonnttrrool
Secu
lle
ururityy
ConneecConne
Visual
ec
izVisual
Pl t
iz
fPlatfoff
Secuur
Gigabit
Ethernet
Fast EthernetFDDI Wireless
Network
NetDDE
3rd Party
Interface
OLE DB XMLODBC OPC DA
Local X Terminal Remote Web Process
Objects
Windows
Server
Fleet
View
Mobile
Solaris
2.5
Windows
NT
Solaris
8
Windows
2000
Windows
XP
Windows
7
Express
Interface
(Xi)
Smart
Process
Developer
Studio
AMS
Suite
APC
Process
Diagnostics AI / ASP
Power
Tools
Application Tools
Alarm
Management
Embedded
Simulation
HART
Foundation
Fieldbus
Profibus DeviceNet
OPC DX
Q-line &
Ovation I/O
400 MHz
Processor
Integrated
NIC
Virtual
Controller
SCADA
Server
Ethernet
Link
Controller
Wireless
HART
IEC 61850
Ethernet
Remote I/O
Integrated
Safety
(SIL)
Workstation
Hardening
Firewall
Role-based
Authorization
Intrusion
Detection
Antivirus
Ovation
Security
Center
Backup &
Recovery
Electronic
Marshalling
Ā®
1100 MHz
Processor
4. 4
OvationLeading Performance
The Ovation system is optimized
to meet the unique needs of the
power generation and water/
wastewater industries. More
than five decades of Emerson
experience covering thousands
of power generation and water
treatment projects allowed us
to tailor the Ovation system
exclusively for these demanding
processes.
Ovation includes embedded
applications such as fully
coordinated boiler/turbine control,
emissions monitoring, economic
dispatch and fleet management
for power projects. For water,
wastewater, and renewable
applications, Ovation incorporates
a SCADA interface for wide-area
monitoring and control, seamless
PLC integration, and comprehensive
diagnostics programs.
Coupled with Emersonās PlantWebā¢
digital architecture, the Ovation
system provides powerful
technology for secure operations
and best-in-class performance.
Tighter, More Reliable
Control
The Ovation system is renowned
for delivering precision control with
outstanding performance. That
precision begins with the Ovation
Controller. With an Intel-based
processor at its heart, the Ovation
Controller provides full-redundancy
to assure the reliability and security
necessary for even the most
demanding application.
In addition to a comprehensive set
of over 100 standard algorithms,
Ovation also provides the ability to
embed advanced control algorithms
that leverage the ever expanding
computing power of the Ovation
Controller. This capability allows
you to take control to a higher level
by incorporating model predictive
control and industry specific
advanced applications to reduce
process variability and optimize
performance over the full range of
plant operating conditions.
Ovation also provides seamless
integration with intelligent field
devices and widely adopted bus
standards such as HART, Foundation
Fieldbus, Profibus DP and
DeviceNet.
Using the rich data provided
by āsmartā devices, Ovationās
native application of Emersonās
AMS Suite: Intelligent Device
Manager allows you to implement
a predictive maintenance program
that continually analyzes device
health, identifying problems before
they impact the process while
avoiding costly and unnecessary
maintenance on healthy devices.
Ovation PlantWeb
Alerts
Ovation PlantWeb Alerts generate
alarms notifying you of performance
issues in field devices. PlantWeb
Alerts include Advisory Alerts to
assist in maintenance planning,
Maintenance Alerts that indicate
that immediate maintenance is
required, and Failure Alerts that
indicate a device has failed, allowing
plant operators to react accordingly.
Clear, Concise
Operations
Providing plant operators with
a clear, concise, easy to navigate
window to the process is vital
to successful operations. The
Ovation Operator Workstation
accomplishes that mission with
crisp, high-resolution process
graphics, built-in trending data,
advanced system diagnostics
displays, user-friendly help screens
5. 5
and a sophisticated alarm
management and analysis package
that prioritizes alarms to quickly
isolate and address problems.
Intuitive Programming
Tools
The Ovation Engineer
Workstation provides an intuitive,
easy to use graphical interface
that allows your personnel to
focus on the plant or control
process at hand, rather than the
base program. It combines all
of the functions of the operator
workstation with the tools needed
to create, configure and maintain
Ovation control logic, graphics,
point records, and system-wide
configurations, including security.
The Engineer Workstationās
Developer Studio is a graphical
menu-driven interface using
standard drag and drop
functionality to easily move
or copy elements from one
application to another. The
object-oriented approach to
system configuration provides a
familiar operating environment,
thus reducing the learning curve,
simplifying development, and
ultimately saving significant
engineering effort.
Leveraging the Power
of Information
Ovation offers a host of capaĀbilities
that fully integrate field devices,
third-party systems, and corporate
networks, providing accurate
process information when and
where it is needed.
The Ovation Network is an
unaltered Fast Ethernet that
serves as both a control and
information highway providing
easy connectivity to virtually
any Ethernet enabled device.
Ovation also offers a multi-
network capability allowing you
to integrate multiple Ovation
systems both within an individual
plant site, or throughout a number
of geographically disperse sites,
streamlining the collection and
correlation of information from
various units.
The Ovation Process Historian
collects and organizes the vast
amount of process data from the
system making it available via the
Ovation Network to operators,
engineers, maintenance personnel
and plant management. The
Process Historian is designed
for interfacing with business
databases and spreadsheet
applications allowing raw process
data to be easily converted to
valuable information.
Connectivity
The Ovation system also includes
direct connectivity to PLCs and
OEM control systems. Ovation
incorporates many standard data
exchange protocols such as OPC
and its predecessors, NetDDE and
ODBC. EDSā¢ offers a web viewer
for remote visualization of real-
time process graphics.
Ovation Security
Features
The Ovation system addresses
security concerns such as machine
authentication, password
management, workstation
hardening, and disabling prohibited
activities. Antivirus software
solutions complement Emersonās
existing cyber-security measures
allowing deployment of regularly
updated virus definitions.
The Ovation Security Center offers
additional security functions and
services that have the ability to
enhance and manage the cyber
security of an Ovation system.
Flexible
Fast,
Powerful,
6. 6
Digital Bus Standards
Ovation provides direct,
seamless access to the most
widely adopted digital device
communiĀcation standards:
HART, Foundation Fieldbus,
Profibus, DeviceNet.
Conventional
4-20 mA
Foundation
Fieldbus
Ovation
DCS & SCADA
Ovation
Process
Historian
AMS Suite: Intelligent
Device Manager
Ovation Controller and I/O
Fully redundant Intel-based controller
and I/O assembly with compact
modular design for reduced footprint
and power consumption.
Operators Workstation
Off-the-shelf desktop PC workstations with
a standard WindowsĀ®
operating system
The Ovation system is
a product of our five decades of
experience in process control for
the power generation and water/
wastewater industries. Ovation
utilizes commercially available,
off-the-shelf technology to
provide a powerful and secure
architecture while allowing your
system to easily progress with
rapidly advancing computer
technologies. It provides a
seamless interface with the most
widely adopted bus-standards
allowing you to incorporate
smart device technologies into
your process. And Ovationās
embedded advanced algorithms
and proven industry-specific
control routines assure that you
can optimize your operations to
maximize efficiency, productivity
and profitability.
7. 7
Embedded Applications
Ovation incorporates a host of applications to
speed system engineering and maintenance,
provide advanced diagnostics, facilitate
communications, and optimize process operations.
ā¢ Easy-to-use Control Builder
ā¢ Highly flexible Graphics Builder
ā¢ Embedded Security Builder
ā¢ AMS Suite: Intelligent Device Manager for
predictive maintenance
ā¢ OPC connectivity to business systems
ā¢ Industry specific advanced control algorithms to
allow on-line process optimization
HART
Profibus/DeviceNet
Fast Ethernet
An unaltered Fast Ethernet
control & information network
Ovation Engineer
Workstation/
Developer Studio
Ovation
SCADA Master
Designed for your
unique needs
and applications
Widely adopted commercial
technologies are the
fundamental building blocks
of the Ovation system. By
incorporating these technologies
Ovation provides an easy to
use, easy to maintain system
architecture that allows you to
modify, expand and evolve the
system as your needs change
or as other, more advanced
technologies are introduced.
8. 8
OvationPowers PlantWeb
Increased output. Lower costs. With
PlantWeb, you can have both.
As a key component in
Emersonās PlantWeb digital
architecture, Ovation offers a
growing and unequaled array
of fully integrated products and
capabilities to help you gain
and maintain a competitive
advantage for many years to
come.
PlantWeb is an automation
solution that delivers asset
management, process control and
management execution through
intelligent field devices, industry
standard platforms, and integrated
modular software. It provides
seamless connection to widely
adopted digital āsmartā device
communication protocols including
HART, Foundation fieldbus, Profibus
DP and DeviceNet.
New Project Benefits
An Ovation PlantWeb architecture
can reduce project installation
costs over 36% through
significant savings in wiring and
conduit requirements, reduced
engineering expense during system
configuration and commissioning,
and earlier, more trouble-free plant
startup. In fact, an independent
study showed that on a new 2
x 1 combined cycle plant, the
implementation of a PlantWeb
architecture can result in $7
million of savings in equipment,
engineering and construction costs,
plus a six week reduction in startup
schedule.
Operational and
Maintenance Benefits
These standard platforms in a
PlantWeb architecture have been
field-proven in hundreds
of applications to improve plant
efficiency by as much as 2%
by boosting plant availability,
capacity and response while
reducing operations and
maintenance costs through the life
of the plant.
Leveraging Digital
Intelligence
The Ovation PlantWeb digital plant
architecture begins with
a strong foundation of intelligent
field devices from industry leaders
such as Fisher and Rosemount.
With their digital capabilities ā
including onboard microprocessors,
embedded software, and open-
standard communications ā these
field devices canā¦
ā¢ Deliver precise measurement
and control to reduce process
variability.
ā¢ Handle multiple variables to
reduce the number of devices
required.
ā¢ Perform diagnostics to monitor
device health, predict problems,
and avoid downtime.
Connecting Your Plant
PlantWeb uses open
communication standards to
link field intelligence, systems
and applications in a plant wide
network that delivers information
when and where itās needed. Open,
Increased
Output
Lower
Costs
Availability
Maintenance Emissions Safety Fuel, Energy,
Chemicals
Capacity Response
9. 9
industry-proven communication
standards let you select the best
components to meet your needs,
integrate them with other plant
and business systems and add
more products or capabilities in
the future.
Besides supporting popular
protocols from Fast Ethernet
to DeviceNet, Profibus DP, and
Modbus protocols, PlantWeb
provides a single, integrated
environment that delivers the full
capabilities of HART, Foundation
fieldbus and OPC.
From fully coordinated boiler-
turbine control to wide area
SCADA controls, Ovation controls
are successfully employed in
thousands of applications. Ovation
also features fully automatic
startup/shutdown sequencing,
intelligent alarm management and
automated loop tuning to align
the process with current plant
conditions.
Advanced Controls
A wide variety of advanced
Ovation control software
incorporating model predictive
control, and other tools are
available to meet the specific
control challenges of power
generation and water/wastewater
facilities.
Advanced control solutions
are available for Environmental
Compliance to support NOx,
SO2
and CO2
reduction and
process efficiency including
pump sequencing, combustion
optimization, energy management
and chemical usage optimization.
Other available Ovation advanced
control packages include
Sootblower, SCR and FGD
optimization, Steam Temperature
optimization, and Fleet Emissions
optimization.
Ovation Simulation
Emerson offers Ovation Simulation
solutions using virtual technology
that faithfully replicates the
Ovation DCS within a simulator
configuration by using a few
desktop workstations. This
approach reduces hardware
costs and footprint, allows easy
portability for use throughout
the facility, and greatly simplifies
ongoing simulator maintenance
and upgrades to track ongoing
control system modifications.
Ovation simulation is a valuable
and flexible tool to improve plant
operations. Typical applications
include DCS validation prior to
its installation, operator training
programs, engineering upgrades,
and control changes to improve
plant performance.
Ovationās field-proven
control applications design
techniques developed over
five decades of experience in
the power generation and
water/wastewater industries
provide tighter, more precise
and predictable control.
products
Fully
integrated
10. 10
OvationServices
Behind every Ovation system
stands an array of service and
support capabilities to ensure
your system provides the utmost
in performance and reliability.
Comprehensive Support
for the Life of the
System
That support begins with our
customer training programs.
Conducted by experienced
engineers at your facility or ours,
our training programs provide
your operators, engineers, and
technicians with the knowledge
and skills they need to effectively
operate and maintain your systems.
Our training programs are tailored
for your needs and can include
custom-designed plant simulators
that employ the same software and
graphics used on the actual system.
We also understand the pressures
to minimize plant staffs while
maximizing plant performance.
With that understanding, we have
structured our service and support
programs to provide the flexibility
and responsiveness necessary to
meet your needs.
Our SureServiceā¢
program allows
you to customize a service and
support program to meet your
specific needs. SureService includes
24-hour telephone support, remote
systems diagnostics, software
updates, antivirus updates,
scheduled on-site visits, emergency
service calls, and coverage for
critical components. Packages can
also include training programs as
ārefresherā coursesforexperienced
personnel or introductory courses
for new personnel. We also offer
periodic audits and assessments
of system configuration based on
process requirements to identify
opportunities for improvement.
As an additional service, our
secure, Internet-based program
provides off-site archiving of system
software, online tutoring programs,
remote system diagnostics, and
custom application enhancementsto
increasetheefficiencyofyourcontrol
software.
And our unique SureService
Evergreen program is designed
to provide scheduled, periodic
hardware and software upgrades to
keep your Ovation system current
with rapidly advancing technology.
and support
Unparalleled
service
11. E M E R S O N . ā C O N S I D E R ā I T ā S O LV E D .ā¢