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Outcomes presentation
The document provides an introduction to outcomes and outcome frameworks for nonprofits. It discusses how the nonprofit sector has traditionally focused on activities and outputs but is now shifting toward an outcomes approach. An outcomes approach emphasizes measuring the effects and changes that result from a program rather than just the activities. It also discusses some key tools used in outcomes-based planning, tracking, reporting, and assessment, including logic models, results-based accountability (RBA), targeting outcomes of programs (TOP), and balanced scorecards. The document uses examples and visual snapshots to explain these different outcome frameworks and tools from 30,000 feet.
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Outcomes presentation
- 1. An Introduction toOutcomes: Robert M. Penna, Ph.D. Author: The Nonprofit Outcomes Toolbox
- 2. Today’s topics: An Introductionto Outcomes 1. Placing Outcomes in a Historical Context a) i. What are “Outcomes”? The Language of Outcomes What Makes an “Outcomes Approach” Different? Three Essential Changes in Thinking The Characteristics of a Good Outcome The Outcomes Statement b) c) d) e) f) g) i. ii. What is it? Why use it? An Introduction to Outcome Frameworks: the view from 30,000 feet 2. a) b) c) d) 3. What has the nonprofit sector traditionally focused upon? Tools for Planning Tools for Tracking & Managing Tools for Reporting Tools for Learning & Assessment Building An Outcomes Tree 2
- 3. In the beginning… “Doyou wish to be anonymous?” “I wish to be left alone!” 3
- 4. “Assessment” in the20th Century 1. 2. 3. 4. 5. Doing the “Good Work” The “Field of Dreams” perspective The New Deal and the Dawn of Counting The 60’s to the 70’s: Service Units and more Counting The 70’s and 80’s: Being “Accountable,” and Living In Compliance 4
- 5. Things are changing Government,Nonprofits, & NGOs vs. the Rest of the World 5
- 6. Finally, even thenonprofit caboose…. 6
- 7. Where things standtoday: investors increasingly asking for it, but Not using outcomes, or not doing it correctly Using outcomes correctly 7
- 8. So, what isan “outcome”? 8
- 9. The “Language” ofOutcomes Väljund Proce ssus Ingresso השפעת Επιπτώσεις نتائج 9
- 10. What makes an“outcomes approach” different? 10
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- 17. To this…. What’sdifferent?? 17
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- 19. Three Changes inThinking 1. 2. 3. From Funder to Investor From Activity to Effectiveness From Services to Change The BACKS Measures 19
- 20. The Characteristics ofa Good Outcome Are some outcomes “better” than others? What does a “good” outcome look like? Positive Improvement Meaningful Sustainable Bound in Time Bound in Number Narrowly Focused and “Doable” (with a stretch!) Measurable Clearly Definable Discernable…can be “evinced” Quantifiable…according to an agreed-upon scale! Verifiable 20
- 21. The “Outcomes Statement” What is it? Why Use it? 21
- 22. An Introduction to“Outcomes Tools”: a view from 30,000 feet….. What are “outcome tools”? 4 sets: Tools for Planning Tools for Tracking & Managing Tools for Reporting Tools for Learning & Assessment 22
- 23. Tools for Planning YouGet What You Measure A Common Outcomes Framework 23
- 24. Tools for Trackingand Managing The Logic Model RBA TOP GTO TRI Outcomes Management Results Mapping 24
- 25. Snapshot: The LogicModel 32 25
- 26. A Detailed LogicModel 33 26
- 27. But it getstricky when…. 27
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- 29. Snapshot: TOP Targeting Outcomesof Programs (TOP) Model Program Development (Goals/Objectives) Program Performance (Evaluation Measures) SEEC SEEC Practices KASA Reactions Practices KASA Reactions Participation SEEC: Activities S = Social Resources E = Economic E = Environmental C = Conditions Participation Activities KASA: Resources K = Knowledge A = Attitude S = Skill A = Aspiration Source: Claude Bennett & Kay Rockwell, 1994 29
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- 33. Snapshot: A BalancedScorecard 33
- 34. Building Your OutcomesTree Outcome Performance Targets Milestones 34
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Editor's Notes
- #2 {"11":"One way is to look at it like you might look at community housing issues. Focus on the problem. This approach typically starts with several questions.\nAnd these questions lead to some fairly predictable responses\n","12":"The second option is what we might call the ACTIVITY Mindset. It too starts with some typical questions. The AM gives a sense of energy movement action which is quite soothing\n","13":"The second option is what we might call the ACTIVITY Mindset. It too starts with some typical questions. The AM gives a sense of energy movement action which is quite soothing. \n","14":"The second option is what we might call the ACTIVITY Mindset. It too starts with some typical questions. The AM gives a sense of energy movement action which is quite soothing. \n"}